Shop KFD - Katowice image

Shop KFD - Katowice

Vitamin and supplements store

😠 The lady in the store is rude !!! She didn't spend PLN 3 for me, and because I didn't have the option to pay by card, she said that if I didn't change the money, I wouldn't receive the goods. Then she put the conditioner under the counter. Two employees and zero buyers were in the shop with her, so... People often mention service, store, products, recommend, sklepie, quality, customer, tylko, Adam,


Address

Chorzowska 107, 40-101 Katowice, Poland

Website

sklep.kfd.pl

Contact

+48 32 722 05 25

Rating on Google Maps

3.80 (170 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm
  • Sunday: Closed
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (23) store (9) products (9) recommend (8) sklepie (6) quality (6) customer (6) tylko (6) Adam (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alicja K. 6 years ago on Google
    (Translated by Google) The lady in the store is rude !!! She didn't spend PLN 3 for me, and because I didn't have the option to pay by card, she said that if I didn't change the money, I wouldn't receive the goods. Then she put the conditioner under the counter. Two employees and zero buyers were in the shop with her, so they could easily take care of what to spend. Instead, the lady was busy listening to music and browsing the internet !. Complete lack of professionalism !!! (Original) Pani w sklepie strasznie nieuprzejma!!! Nie miała mi wydać 3zł, a że nie nie miałam możliwości zapłacenia kartą, powiedziała, że jak nie rozmienię pieniędzy to nie otrzymam towaru. Po czym schowała odżywkę pod ladę. W sklepie było wraz z nią dwóch pracowników i zero kupujących więc spokojnie mogli zadbać o to aby mieć czym wydawać. Zamiast tego pani zajęta była słuchaniem muzyki i przeglądanie internetu!. Kompletny brak profesjonalizmu!!!
    26 people found this review helpful 👍

  • 1/5 TheMoviesTeam 3 years ago on Google
    (Translated by Google) Before hiring in this shop, the employer probably organizes competitions for the biggest beetroot. The service is a mockery. I feel like some unwanted guest there. If you are shopping at KFD, then only online. Thanks to them, at least I learned how important the quality of service and the approach to the customer are. It is a pity because sometimes being comfortable in SCC, you can jump for protein by the way ... (Original) Przed zatrudnieniem w tym sklepie pracodawca chyba robi konkursy na największego „buraka” . Obsługa to jest jakaś kpina. Czuje się tam jak jakiś niechciany gość . Jeśli zakupy w KFD to tylko przez neta. Dzięki nim przynajmniej dowiedziałem się jak wielkie znaczenie ma jakość obsługi oraz podejście do klienta. Szkoda bo czasem wygodnie będąc w SCC podskoczyć sobie po białko przy okazji...
    23 people found this review helpful 👍

  • 1/5 KKarolina S. 11 months ago on Google • 97 reviews
    Drama, hopeless service. I came specifically to buy something in the store because the products I was interested in were indicated as available on the website - not only was the seller on a 30-minute break (because that's how long we waited before receiving the "be back soon"), he also announced that the products should actually be available, but he doesn't know where they are and he won't sell anything - I don't think it's supposed to work that way ;)
    4 people found this review helpful 👍

  • 2/5 Grzegorz J. 4 years ago on Google
    (Translated by Google) Good, good quality and at an attractive price. Unfortunately, except for a few cases, the shop service cries out for vengeance to heaven. (Original) Towar ok, dobrej jakości i w atrakcyjnej cenie. Niestety poza nielicznymi przypadkami obsługa w sklepie woła o pomstę do nieba. O "Dzień dobry", "Dziękuję", "Proszę" można pomarzyć :/ Jako klient nie czuję się komfortowo, gdy wchodząc do sklepu nawiązuję kontakt wzrokowy z ekspedientem, uśmiecham się do niego, witam, a w odpowiedzi dostaję minę z gatunku "chyba ktoś puścił bąka". Coś musi być na rzeczy, skoro KFD to jedyny sklep w SCC, do którego chodzę jak na skazanie mając w perspektywie "konfrontację" z obsługą.
    17 people found this review helpful 👍

  • 1/5 elQuaQ 5 years ago on Google
    (Translated by Google) I was in this store for the last time, after a quick, rather not very positive consultation with an eloquent as concrete saleswoman, I found out that the only protein greater than 700g is from the 700g + 200g promotion. They could be distinguished from the standard one, after a little blue sticker. I also asked for such in my naivety. Unfortunately, as a result of stupidity or spite as cute as a splinter in the Lady's sphincter, I got it not covered by the promotion. And as I already realized outside the store's door, the complaint was not considered. I can recommend the shop only to people with masochistic enthusiasm. To paraphrase "The shop is beautiful, only hen service .. hats. (Original) Byłem w tym sklepie ostatni raz, po szybkiej raczej niezbyt pozytywnej konsultacji z elokwentna jak beton ekspedientką dowiedziałem się że jedyne białko większe niż 700g to to z promocji 700g + 200g. Odróżnić można było je od standardowego, po małej niebieskiej naklejce. Takie też w swojej naiwności poprosiłem. Niestety, w wyniku głupoty albo złośliwości uroczej jak drzazga w zwieraczu Pani, dostałem to nie objęte promocją. A że zorientowałem się już po za drzwiami sklepu, reklamacji nie uwzględniono. Sklep polecić mogę tylko osobom z masochistycznym zapedem. Parafrazując "Sklep piękny, tylko obsługa kur.. czapki.
    16 people found this review helpful 👍

  • 2/5 Krzysztof 9 months ago on Google • 47 reviews
    You have great products, available online, plus a store in a good location in Kato. But the service there is probably too punishing, I was there on Saturday afternoon and I had doubts whether to change the supplier of supplements, because I felt like I didn't want to live anymore.
    7 people found this review helpful 👍

  • 4/5 Marian R. 5 months ago on Google • 63 reviews
    Without a comment, nothing attracts my attention that much

  • 2/5 Carmen M. 9 months ago on Google • 25 reviews
    Really very unpleasant service. The first and second time, I assumed that everyone can have a bad day, but don't exaggerate. No help, no customer advice. I do not recommend
    5 people found this review helpful 👍

  • 1/5 pawel b. 2 years ago on Google
    (Translated by Google) I bought beta alanine from them. After coming home, it turned out that the can had been opened earlier. Of course, the complaint was not accepted. Tragic service. I changed the store to sfd in Libero and after the first purchases I am satisfied. The seller is polite and knowledgeable about the products. (Original) Kupiłem u nich beta alaninę. Po przyjściu do domu okazało się, że puszka była wcześniej otwarta. Oczywiście reklamacja nie została uznana. Obsluga tragiczna. Zmieniłem sklep na sfd w Libero i po pierwszych zakupach jestem zadowolony. Sprzedwaca uprzejmy i ma wiedzę o produktach.
    7 people found this review helpful 👍

  • 2/5 Seweryn M. 9 months ago on Google • 5 reviews
    hopeless service, no commitment in talking to the customer and the impression that someone was working here as a punishment... I recommend training the seller in customer service
    4 people found this review helpful 👍

  • 2/5 Adam M. 9 months ago on Google • 3 reviews
    2 stars because of the large number of supplements, but customer service at zero level, no life at all, as if they were there for some kind of punishment
    3 people found this review helpful 👍

  • 1/5 Krystian 8 months ago on Google • 3 reviews
    The service was hopeless, rude and rude, but the products were of good quality. The only thing I can complain about is the shakers, because they are not tight, but I can't compare them with other companies. I would prefer if they put a KFD protein vending machine in this place, then I would give it 5 stars.
    3 people found this review helpful 👍

  • 5/5 Wanesa W. 5 years ago on Google
    (Translated by Google) Supplements store and almost all service at 6, not counting the girl who already scares me off. She looks like a 15-year-old girl with mega wallpaper on her face and hair so bright ... as if she just got out of bed. Not nice, nor can she help in the selection of supplements and cry only from the bull's face after ch..you came here. It's not the first time I came across it and it's always the same fairy tale, and it's not just my opinion because my friends say the same. The second girl is so tall and the boy is always nice, they talk to the client, even joke, but the little one is a big mistake. Nevertheless, the rating is 5 and I will go back to shopping, unless there is this youngster, I will come another time :) (Original) Sklep suplementy i prawie cała obsługa na 6, nie licząc dziewczyny która już samym wyglądem odstrasza. Wyglada jak 15stolatka z mega tapeta na twarzy i włosy tak rozj.... jak by dopiero z łóżka wstała. Nie miła, ani pomoc nie potrafi w doborze suplementów i paczy tylko z pod byka z mina po ch..j tu przyszlaś. Już nie pierwszy raz na nia trafiłam i zawsze ta sama bajka i to nie tylko moje opinia bo znajomi mówią to samo. Druga dziewczyna taka wysoka i chłopak zawsze są mili zagadają klienta nawet pożartuja, ale ta mała to jakas wielka pomyłka. Mimo to ocena 5 i bede wracać na zakupy, chyba że bedzie ta małolata to przyjdę kiedy indziej :)
    3 people found this review helpful 👍

  • 5/5 Adrian K. 1 year ago on Google • 5 reviews
    Very large selection and professional service. I don't know who worked there before and why there are so many negative opinions. Mr. Adam helped me choose supplementation. It's clear that the guy knows his stuff. I only came for the creatine and protein and left with some thoughts and will be back for more soon. First of all, you can see huge experience and knowledge. We talked casually not only about the supplements themselves, but also about diet and training. It turned out that Mr. Adam is also a dietician. I highly recommend going there.
    2 people found this review helpful 👍

  • 5/5 Giga Chad E. 1 year ago on Google • 4 reviews
    Honestly, I don't know why people talk so much about this store, the staff is nice, knowledgeable about the products, of which there are many, overall I recommend the store.
    1 person found this review helpful 👍

  • 5/5 Dawid P. 2 years ago on Google
    (Translated by Google) I am in the store every month and I have been shopping for several years. I have not encountered bad service. Very good quality / price products I recommend. (Original) Jestem w sklepie co miesiąc a zakupy wykonuje od paru lat . Nie spotkałem się ze zła obsługa. Produkty jakość do ceny bardzo dobra Polecam.
    1 person found this review helpful 👍

  • 5/5 Joanna F. 1 year ago on Google
    (Translated by Google) Everything is fine, first class service 😁 (Original) Wszystko w porządku, obsługa pierwsza klasa 😁
    1 person found this review helpful 👍

  • 5/5 maciej m. 1 year ago on Google
    (Translated by Google) One of the best places to buy what you need. Adam provides professional service and cares about the customer. (Original) Jedno z najlepszych miejsc aby kupić to co potrzebujesz. Adam zapewnia profesjonalna obsługę i dba o klienta.
    1 person found this review helpful 👍

  • 1/5 kuba x. 4 months ago on Google • 5 reviews
    Good products, but service that destroys the parcel for collection, which then cannot be carried, or responds that the product will be available when it is at the bottom

  • 5/5 Maciej M. 1 year ago on Google
    (Translated by Google) Professional service, employees with a lot of knowledge about the product ;) (Original) Profesionalna obsluga, pracownicy z duza wiedza na temat produktu ;)

  • 5/5 Robert M. 1 year ago on Google
    (Translated by Google) In general, I am impressed with the quality of service, a wide range of flavors and everyone will find something for themselves. If you are a beginner, the staff will take care of you and advise you. Mr Adam big plus :) (Original) Ogolnie jestem pod wrazeniem jakosci obslugi, szeroka gama smakow i kazdy znajdzie cos dla siebie. Jesli jestes poczatkujacy obsluga sie toba zaopiekuje i doradzi. Pan Adam duzy plus :)

  • 5/5 DevErs 1 year ago on Google
    (Translated by Google) Good, professional service. I recommend ;) (Original) Porządna, profesjonalna obsługa. Polecam ;)

  • 5/5 MONIKA P. 1 year ago on Google
    (Translated by Google) Best Service! And great product quality. (Original) Najlepsza obsługa! I świetna jakość produktów.

  • 5/5 Piotr P. 1 year ago on Google
    (Translated by Google) Professional service. It is a pity that there is a small assortment for concentration. cerebro was a big hit (Original) Fachowa obsługa. Szkoda tylko,ze maly asortyment pod koncentracje. cerebro bylo sztosem

  • 5/5 Lukas L. 5 years ago on Google
    (Translated by Google) Everything is OK, a large selection of various interesting supli and various types of nice assortment such as 0 kcal sauces, dried beef as an appetizer and many other similar "0" products. Service as well as it should be. And some people who buy sack of protein for 30 zeta and require service as if they were renting the PRESIDENT APARTMENT in the Mariott hotel in Warsaw, if they want them to "jump around d", let them go to the above-mentioned hotel in Wawa! So much for me! I recommend DEFINITELY !!! PS. Lukas - Justus SCC. ;-))) (Original) Wszystko jak najbardziej OK, duży wybór rożnych ciekawych supli oraz różnego rodzaju fajny asortyment jak np. sosy 0 kcal, suszona wołowina jako zakąska i wiele innych, podobnych produktów "0". Obsługa rownież jak należy. A niektóre osoby które kupują wór białka za 30 zeta i wymagają obsługi jakby wynajmowały APARTAMENT PREZYDENCKI w hotelu Mariott w Warszawie jak chcą żeby im "skakać koło d" to niech się udadzą do w/w hotelu do Wawy! Tyle ode mnie! Polecam ZDECYDOWANIE!!! PS. Lukas - Justus SCC. ;-)))


Call +48 32 722 05 25 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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