Well maintained and up to date. Stays busy in the evening but we'll staffed. Friendly environment music on in background. Staff work quickly which does lead to a few more mistakes that they are happy to correct when brought to their attention.

i haven't been to taco bell in a long time. we used to go every so often but it just seems like its gotten worse. Del Taco has super fresh food and they really pack in the ingredients. even on a small taco they make sure its a good taco. i find it hard to get taco bell to even put a pinch of cheese on a taco. they don't have very good deals and its just not worth it at all. if i had to rate this location i would say its OK. its usually fairly clean and the service is alright. its just taco bell in general.

I used to think this location was the better of the Salem/Keizer locations. Not anymore. Just in my 1 order today (4/25/20).... 1. No ice in pop so it's room temp 2. Had like 3 pieces if chicken in my chicken quesadilla 3. No cheese in crunchy taco 4. BARELY any cheese in my dog's cheese roll up (see pic) 5. No baja sauce on cheesy gordita crunch (see pic) Not driving back to sit in the drive-thru to be given probably free cinnamon twists (probably with no cinnamon). Only reason it's 2 stars and not 1 is because the guy at the window was professional. The cook line needs to step it up

Double check your food! They are ALWAYS getting our food wrong or missing ingredientes such as no egg on a breakfast burrito😅 makes it even worse when they don't even mention it to you after ordering it. This taco bell in keizer is really slacking off. Please Taco Bell we need better management

Don’t go through the drive through after the lobby closes. They will ALWAYS mess up your order. I spent $40 on vegetarian items and they messed everything up aside from 1 taco. Meat on all of it and half the items weren’t even the right items. The only thing this location can do reliably is mess up your order.

Regular Taco Bell! Pretty yummy!

My brother bit into his burrito and almost puked when a plastic-y, chemical taste filled his mouth. He spit it out and was viscerally disgusted; we looked and found this black, crusty chunk of god knows what in with his cheese. Smelled like absolute death or straight up chemicals. I almost gagged just smelling it but my brother said it coated his mouth and he couldn't get the taste out. Threw away the rest of my my order. Went back w/ photo evidence but manager can only offer me more of their gross food and can't refund me. Will never be returning. It was literally only a $30 order yet even with the food they can't refund me despite this massive health violation.

I don't know the young ladies name, but I know she's a white girl and she's skinny, and very disrespectful. She pronounced my name completely wrong, leading myself and others to believe she was calling another customer's name... When I approached her to confirm the drinks, she was very rude to me. All I did was correct my name and she gave me an attitude? I wasn't even upset my order was wrong people are human, but she slammed my drinks and gave me a mean look when I mentioned they forgot a cup to an order I made. Her attitude was nasty I've never been so disrespected. They had a very busy night and I was very understanding... Clearly she didn't have a break and she was overwhelmed to the point where she was snapping at me.... Just to confirm, Another by stander who ordered, ever whispered to me how rude she was to mispronounce my name and not even apologize but instead gave me an attitude for correcting my own name. I've been in customer service longer than she's been ALIVE and she doesn't need to work there. She was even mocking me to the other employees with my daughter and her friend present to witness everything. If nothing is done about this, I will take this up a notch to higher corporate. The other gentleman cooking the food, were very polite and kind.

I have been going to this Taco Bell for about 5 months and always have and continue to get quality service. About 2 months ago I asked the young man for the $5 cravings box but they did not have it. I was going to order something else but then he informed me that if I was going for value there was a different $5 which was what I was looking for. He did not have to have told me that and I appreciated that he realized what I was looking for. Today I was greeted by what I believe was a Supervisor that was getting off her shift, she told me and an older gentleman to order of the Kiosk despite the fact that the older gentleman seemed anxious about doing so. I ended up having to help him, so that was not a pleasant experience. After the Supervisor or whomever that person, left. I had a more pleasant experience. I was sitting eating my dinner when a young man going around cleaning stopped by my table and asked if I needed anything. I noticed he went around and asked everyone if they were ok and if they needed anything. This young man went above and beyond his duties I appreciated how serious he took his job. Don't see that very much. By the way his name is Eddie, and like I told Eddie, your doing a "Great Job." Place is always clean and quiet. Food quality was good for the value.

Horribly slow service and employees with no customer service skills. No smiles, no thank you, to anyone in front of me or to me. I went into the lobby as service is usually a little faster but 26 minutes for two regular tacos and one burrito supreme to go is a bit frustrating! It seemed like nobody was in charge and a young woman who came in after me waited at the front counter for over 10 minutes before anyone even acknowledged she was there. A very disappointing experience!

Just want to say very poor customer service. Took 15 mins to place my order. Then took another 2 hours to make it. I was refunded by the Manager Robbie an got my meal for free. Just need better customer service.

This place is pretty good, the service is really great. All the employees seem to be fun to be around their laugh and joke with you. The food is pretty good. They do their best to make sure everybody's order is good. And I've never seen anybody doing anything that could be considered gross. LOL atmosphere. I would say there is none because it's basically all. Drive through or pick up only. And I've noticed that they have this. Unions Oregon in the evening and night time shifts. And those ones don't know what they're doing at all.

They are usually very good at making your order correctly. However, they make you ask for a specific number of sauces. And then you never get the amount you ask for, so apparently no one there knows how to count.

The chicken they use in the power bowls are dry and hard on 3 separate occasions never going there again. ?

Really friendly staff greeted me as I was ordering from the electronic stand and apologized for not being able to greet me when I first came in the door. Very nice.

Fast and got the stuff right first try. The window person was a bit short with us but we were like the 6th car in line so they wanted us in and out I get that but still...

Food flavor just don't taste the same. Like not enough seasonings

Absolutely awful manager. They handed me a torn bag I thought I could deal with, but when I got out of my car everything fell. Went back a few minutes later and showed the picture and manager said they would not remake my food because this "could be a picture of any bag". I paid $20 for food I'm not going to eat. Thanks a lot. I don't just have $20 to spend, and I certainly won't spend it here anymore.

I purchased 4 chalupas supreme and they charged me $23.16 .., like how? I have never paid before this amount for 4 chalupas and online and shows the price different I told them and they said that prices are different when you buy in the store I guess is more when you go thru the drive thru than if you buy online is cheaper 🤷🏻‍♀️

Quick and easy. Very good! Almost always have the correct items in our order, sometimes they are made incorrectly but things happen. I still didn't have to cook so it's a win!

Food is always right on. Lines are never too long, and if so they go quickly. Staff is kind and helpful. Inside and outside of restaurant is always on point.

The soda has been flat here just about every time I've gone here. And I've been going here for many years. The employees are always new and they tend to forget hot sauce even though they ask you what you want at the drive-thru order screen. They usually get my order wrong about 1/3 of the time. I always tell people not to drive off when they get their food for this very reason.

Id like to offer up that every time I have been at this location I've had friendly encounters. My food has been correct about 90% of the time, accidents happen, and when I ask politely for it to be fixed I always get an apology.

Got nachos and was surprised that it was good because usually its cold. But after this, the restruant has redeem itself. Also just got a free taco cuz they didn't give me all of my food back. Will be coming coming back for sure

I love Taco Bell. It's always been a treat for me. I always get 2 Doritos Locos Tacos, ever since 2013, and before that I'd always get 2 Soft Tacos. As a kid I loved getting Taco Bell Churros. The only bad thing I can think of is the stomach aches everyone seems to get from eating it. I don't get them, but everyone I know does, and it repels them from eating here, which crushes my soul. I would eat here every day if I had the option to, because I'm the only person I know who likes Taco Bell better than normal tacos. Sue me, I love me a spicy taco & a freeze.

The main issue with this location is when ordering online they forget your hot sauce half of the time. If they would get their orders tuned in they would have such a better rating because the quality of the food is great and they will get additions to orders correct majority of the time.

Food is always as advertised, hot and fresh. Wait times are better than McDonald's nearby but their pricing is getting up there.

Wasn't too impressed with the customer service i literally had to ask if there's anybody working for encounter and this was after the guy that was making orders and looked at me two to three different times and I was at the front counter waiting to take an order. And the guys still literally did ever even ask me if I had been assisted or if I'd like to take an order or anything that was pretty disappointing for customer service at least

This location forces their staff to come to work with the flu, covid and diarrhea. The staff is great but the higher management doesn't care about public health.

Haven’t even eaten the food yet, but I’m leaving a review about Stephanie! She’s great, super sweet, super patient :) give her a raise!!!

Sorry but Taco Bell had turned to garbage. The last 3 times I've gotten it, in different locations and one in a different state even, it's been awful. I really think this last time, was thier last chance. Crunch wrap supreme was very poorly made without much inside. The nacho fries were floppy n seemed under cooked. They didn't put the extras on the Mexican pizza but charged for them. (that's been the last 3 times too) stuff always comes out cold too. Weird. So ya that's all I got!

I wish I could post a picture of my "Breakfast burrito" had one piece of egg and a couple pieces of sausage. Absolutely horrible. 0/10 do not recommend

The employees here have been consistently giving me much less sauce in relation to the size of my order and it is very frustrating because without the sauce, their food can be very much lacking in flavor. For the amount they charge for their food, they can afford to give me a minimum of one sauce packet for each item I purchase. They are giving me much less than that. As is typical with fast food, one never learns the truth until it is too late to correct.

The staff was extremely unprofessional and rude. Was asked to pull around to get our bean burrito we were not originally given in our bag for our order. Presented our receipt and was asked to go around the store to the speaker to ask for the food we already ordered and were not given. Refused to leave until we got what we paid for and the red haired 19 year old “manager” actually called the police 911 emergency number and wasted the tax dollars she doesn’t have any idea about that we pay to pull us over for wanting what we paid for on our receipt. Absolutely terrible customer service this girl was not raised with any respect and I will never return.

Place is clean , friendly staff and delicious food

I go to this location in the morning a few times a week and I have no complaints. My order is always accurate and it takes very little time to receive my order typically less than 2 minutes.

I was only asking for a different dipping sauce after the one I tried was bad. The woman working there talked to me and had this look on her face like I was about to assault someone. I was just asking politely. You can say no without the tone and the dirty look. Funny thing is I was calm and after she look like she was ready to argue I was like “ok.” I mean, it’s a weird hill for her to die on but alright. Not sure why she wanted to defend a multibillion dollar company this hard to protect their sauce that probably cost 1 cent to make. But if she insists on simping for a corporation this hard that doesn’t care about her then so be it. I’m sure they’re sooo proud of her.

Very well trained kitchen crew. My order is always correct, even though I make a lot of special modifications. They are also very kind to the homeless population. I've observed multiple times where they treated the homeless customers with the same respect and service that they give everyone. They also allow anybody to get a free water to stay hydrated and cool . That is a very great thing that seems so small.

Staff is always so friendly

More often than not, food missing from order

Food is fresh and hot and the drive thru is quick and the staff is very pleasant considering the times we are in now. Very good service and the food seems to be better now than it has been in the past for some reason.

Every Taco Bell I go to makes me the "gordida classic" when I order it. Not this one. Down with this Taco Bell!

The food was good.also the frozen drinks are only a buck from 2-5pm only. every day

Very nice people working there

Great vegetarian (if not vegan) options, even down to only $1, and friendly and fast service.

It was ok. Could have been better. If employees were not talking during my order. They missed up order by missing to burritos. Not going back there again.

Food was not warm cold food right from getting the bag and checking it not driving home and then checking it but and a grouse is tasting the only good part was the fiesta potatoes the five dollar box and the other stuff I got stopped that is a worst food that I have ever got from the Lancaster and Sunnyview Road in Salem Oregon Taco Bell

They always seem to forget something

Manager David at this location is extremely unprofessional.

They'll do it all for you. I'm a picky vegetarian and they have been very good to me!!

Very pleasant dining experience. One of the cleanest and fastest. The employees were very nice and professional. Wishing more of such locations existed. 10/5

Love their food and their specials they have

They are extraordinary nice and have a high accuracy rate.

The food was fine but the staff let a whole bunch of people stand in line inside with no masks!!!!!!!!!! I will be reporting this establishment.

Called in and waited hella long to get to the window after waiting to get to the speaker in drive through, I also tried to call the store to pick up the order well after it should have been ready and no answer. They then asked me to park because they hadn't started my 4 items. P.S.no apologies for the wait. (35 minutes)

Workers are always friendly and quick. Food is never gross, even when it isn't "perfect", favorite Taco Bell in the area ?

Clean inviroment, friendly, helful staff

Great place bro, great employees bro

Let's just be honest we've all loved this place at some point.

Good price good food

Loved the bean and cheese.

Got the new triplelupa box...it was terrible. First my husband taco only had like a teaspoon of meat. Then his chalupa was so hard itor had something in it, it broke his tooth. My chalupa had some meat in one of the three sections. The other two sections were lettuce and awful cheese sauce.

Just got dinner here and paid 20 dollars in food that was worth 10. They skimmed everything and barley put any meat on anything, no mild sauce and my food was cold!! If I wanted a tortilla an cheese I would have stayed home!!

Every time I go. My order is always wrong. I make it very clear n easy.

Third time in the past week they got my order wrong in the drive through

very rude and disrespectfull . I've lived in keizer my whole life and that has been my taco Bell and I will never return to that taco Bell . I went to McDonalds instead and was treated very nicely with very quick service.

Castomer's service been great

Not noteworthy, but satisfying. The large soda is the same size as every other restaurant's medium. The lids fit poorly, but that's all trivial. It's Taco Bell. The new crew seems to be more competent than previous crews.

Great employees! Amazing food!

Not as good as the one on River Road In Keizer

They are always really good

I love taco bell

I like all there food but there 5$ box's are the bomb