iDealz Lanka - Marino Mall image

iDealz Lanka - Marino Mall

Cell phone store

One of the Top rated Cell phone stores in Colombo


Address

590-9a ground floor, Marino mall, Galle Rd, Colombo, Sri Lanka

Website

www.idealz.lk

Contact

+94 112 585 758

Rating on Google Maps

4.70 (434 reviews)

Open on Google Maps

Working Hours

  • Wednesday: (Eid al-Fitr), 10 AM to 8 PM, Hours might differ
  • Thursday: 10 AM to 8 PM
  • Friday: 10 AM to 8 PM
  • Saturday: 10 AM to 8 PM
  • Sunday: 10 AM to 8 PM
  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: service (20) good (14) customer (12) phone (11) Idealz (10) phones (9) purchase (8) experience (8) Apple (7) Marino (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Heshan S. 2 years ago on Google
    Great place to buy genuine Apple products. Staff is professional and they are very friendly. Highly recommended.
    4 people found this review helpful 👍

  • 5/5 NIPUN S. 2 years ago on Google
    Ordered AirPods 3 via WhatsApp and reserved it in 2 days. Fast delivery and genuine apple product. I love it 🥰
    4 people found this review helpful 👍

  • 5/5 Thushari K. 2 years ago on Google
    First of all I thank to Idealz.They provided me a very good n friendly service.I ordered I phone 12 and it received within 24 hours to my home in Matara.My package was very well packed and sent to me.I recommend Idealz to all to obtain your service.
    3 people found this review helpful 👍

  • 5/5 Zahir H. 1 year ago on Google • 331 reviews
    Very good place to buy original phone Brands Samsung, iPhone and others with warranty. Also they have various accessories for the phones. Guys are Friendly & good customer service.

  • 5/5 Mudith P. 2 years ago on Google
    Ordered my phone from iDealz while the country is in lock down and I must say that they are very quick in responses (Watsapp). Ordered the phone on August 30th and received on the next day, Thank you very much for quick and fast delivery.
    2 people found this review helpful 👍

  • 4/5 Janith E. 1 year ago on Google
    Friendly customer service and best place to buy electronic items.
    1 person found this review helpful 👍

  • 5/5 Nuwan Pradeep (. 2 years ago on Google
    Yesterday I ordered a MacBook Air M1, it was around the noon when I confirmed my order and I got my MacBook within few hours, even if it was the lockdown period. Excellent service and the representative named Akeel helped me with the order. Great service and product, thanks!
    1 person found this review helpful 👍

  • 5/5 Tharuka S. 1 year ago on Google
    Branded phones. Very good customer service.
    1 person found this review helpful 👍

  • 5/5 MADHUSANKHA 2 years ago on Google
    Your customer service very good and friendly. Delivery only takes 2 days to Mahiyangana If it’s possible please consider about parceling process, at least if u can use bubble wrap for parcels it will be good for package safety. Thanks ❤️
    1 person found this review helpful 👍

  • 5/5 yathev b. 3 years ago on Google
    Perfect place to get phones and tablets. Trustworthy. Has good offers other than other shops. Got an iPad Pro for a really good offer. Had a glitch in 8 months. They were very professional and friendly and readily offered to replace it. Most of the celebrities get their products from Idealz Marino.
    1 person found this review helpful 👍

  • 5/5 Lakindu G. 1 year ago on Google
    Ordered a macbook air and received the order same day. Great communication and follow up by the contact person. Superb service and the prices are also given at a good rate compared to other places. Would recommend to anyone.
    1 person found this review helpful 👍

  • 5/5 Minidu C. 2 years ago on Google
    I am very happy to buy the macbook pro from you. I received the macbook the day after I ordered it. It was sent to me very securely. The customer service was very good. The macbook was sent to me at the appointed time of the day. Thank you very much.
    1 person found this review helpful 👍

  • 5/5 Nishika S. 3 months ago on Google • 93 reviews New
    I recently visited Idealz Marino Mall to purchase a mobile phone. Despite the store not being overly crowded, there was an unexpected wait time of around 30 minutes, which was somewhat disappointing. However, once the agents approached us, the buying process was smooth, and we were able to acquire the mobile device we wanted. Fortunately, since the purchase, we haven't encountered any issues with the product, reflecting positively on the quality and reliability of Idealz Marino Mall's offerings. Despite the initial wait, the overall experience was satisfactory, and the efficient service provided by the agents contributed to a successful transaction. I would recommend Idealz Marino Mall for those looking to purchase electronic devices, given the favorable product experience after the initial wait.

  • 4/5 Pawan Y. 1 year ago on Google • 36 reviews
    Idealz Lanka is one of the best places to purchase Apple products in Sri Lanka. Not only do they offer a wide range of Apple products, but their customer service is exceptional. The staff are knowledgeable, friendly, and always willing to go the extra mile to ensure that customers are satisfied with their purchases. I was particularly impressed with their after-sales service, as they provided me with timely and effective support when I needed it. The store itself is well-organized and easy to navigate, making for a pleasant shopping experience. Overall, I would highly recommend Idealz Lanka for anyone looking to purchase Apple products with top-notch customer service.

  • 1/5 Amila K. 3 months ago on Google • 27 reviews New
    3rd class mobile store showing off like they are the best. These days they are hiding the phones so they can sell them at a very increased price after the VAT addition in 2024. We all should stand together and never buy phones from the shops that are hidding the phones these days.

  • 5/5 Seth S. 5 months ago on Google • 5 reviews
    I recently visited Idealz and had an exceptional experience. The staff was knowledgeable and assisted me in finding the perfect phone to suit my needs. The range of phones available was impressive, and the store’s layout made it easy to compare different models. The staff’s patience and willingness to answer my questions left a positive impression. Additionally, the prices were competitive, and the overall ambiance of the store was inviting. I highly recommend Idealz for anyone in search of a new phone.

  • 5/5 Harsha H. 3 months ago on Google • 3 reviews New
    I want to express my sincere gratitude for the outstanding service and lightning-fast delivery! The product arrived promptly, and the entire process was seamless. I'm truly impressed with the level of service provided. Thank you for going above and beyond to ensure a smooth and efficient experience. Keep up the excellent work!

  • 1/5 Sashini M. 11 months ago on Google
    There gave me a 6 months warranty period. After 6months and 7 days 😑😑😑😑

  • 4/5 Shehan N. 9 months ago on Google
    Great Service; Not Much Options for selecting cause of less stocks maintained

  • 5/5 Edison S. 11 months ago on Google
    Specially iPhone and accessories available with better price. Very good customer experience...even after sale support..

  • 3/5 Sanjeewa D. 11 months ago on Google
    Phone prices are good but the accessories are much more expensive. They will catch up the discounted price by putting basic back cover + screen protectors for ridiculously high prices. Better to buy the phone only.

  • 4/5 Samitha K. 9 months ago on Google
    Based on the reviews posted on Google, noted that the ratings of this outlet are good. Hence I purchased Apple AirPods 2 from iDealz Lanka - Marino Mall outlet. Seems their customer service is good. When I connected the AirPods to the phone, I was able to note that the warranty period of the AirPod had elapsed by one month. It seems they activated the warranty earlier. However, it was not a big issue for me, and I decided to purchase it. The item seems to be an original Apple AirPod 02. The sound quality is superb. Price was in the middle range, compared to other shops. Further, they cost an additional 3% when you purchase using a Credit Card.

  • 5/5 Alwin F. 1 year ago on Google
    Brought my phone from iDealz Marino! Excellent Customer Support! Highly Recommended! Thank you for the Coffee!

  • 5/5 Ivan R. 2 years ago on Google
    I had a Display issue with my Macbook and gave for warrenty. So they asked for around 3 weeks. Then I contacted iDealz Akeel and explained my situation and he contacted the service center and got my MacBook next day. Superb service. Highly recommended ⭐️⭐️⭐️⭐️⭐️

  • 1/5 Shri D. 5 months ago on Google • 2 reviews
    I bought the phone and it was already unsealed and they pasted another new sticker on top of the original seal sticker pretended as it’s a unsealed brand-new and it sold it. I really doubt whether their phones are very authentic. The customer service is not great. They often tell lies to sell accessories, claiming there are package deals and free gifts that you don't actually get. Also, be careful with their installment plans. What they say on the website might not be true. Before you buy on installments, check with your bank first. They might tell you to buy first and then call to convert to installments later. When I called them, they said the phones come from Dubai, and they didn't know about the unsealed packaging. I really don't recommend buying Phones & accessories from this shop.
    1 person found this review helpful 👍

  • 5/5 Rasool R. 3 months ago on Google • 1 review New
    I wanted to share my positive experience during my recent visit to the Marino Mall Branch. I had the pleasure of being assisted by Akeel, whose impressive knowledge about the Apple iPhone 15 Pro and his continuous cheerful demeanor truly stood out. His thorough briefing on the product and attentive understanding of my needs made me feel valued as a customer, especially during such a significant purchase. Individuals like Akeel undoubtedly contribute significantly to your organization. His dedication and ability to create a delightful customer experience have left a lasting impression on me. Consequently, I am committed to returning to the same branch for any future purchases. I deeply appreciate the support and patience extended to me during the decision-making process. Wishing you a prosperous year ahead and please know that you are in my thoughts and prayers. Thank you once again for everything you have done.


Call +94 112 585 758 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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