Please if you have your kid is sick don’t bring him/her here. I went to this ER with my 6 years old son with a terrible headache and fever. He was literally crying in pain with only 3 children ahead of us they kept me wait more than 1 hour and a half in the waiting room because the don’t have available beds . End of the history I had to leave and wait to the other day to see his pediatrician. We you Have a children emergency when you can’t even guarantee that you have a bed for a sick child . I had the best opinion of this hospital, today it changed totally. I don’t give you cero stars because you don’t give the option. Horrible experience

It was the shortest wait time ever.We were in and out just like that.The nurse,Susan,was very polite and helpful and Dr.Robert Novo was excellent.He was very professional and got straight to the point.I can honestly say its the best hospital visit we've had.

Worst hospital ever. Long story short I had to give birth by myself due to false positive covid test. I never had covid they wouldn't let my boyfriend nor mother see me. Wouldn't give them no updates about me just kept saying nobody could contact me. Once I got out of the hospital I took a test and came back negative... That really traumatized me.... At times like this the worst thing that they can do is make somebody give birth by themselves. Don't recommend nobody. I only gave birth there because I started dilating and it was the closest hospital never again.

If I could give a 0 star to this hospital I would do it without hesitation. This is probably the worst hospital in the US. My wife arrived with a serious emergency and they didn't even have rooms available. They had her waiting with IV for 5 hours in the waiting room, then, they said they don't have beds and it would take a few more hours. Just horrible, don't ever come to this place.

Never ever go to that hospital with a small child, I have always gone to the emergency hospital and they have never made me feel as bad as I do today, my daughter had asthma, a 4-year-old girl, the first person who treated me was a nurse who has The worst treatment in the world, he was angry, shouting, super annoyed at everything, he said no, I think his name is Bob, a gray-haired man, then Dr. CARLOS EDUARDO BARAHONA came in, I thought he was going to help me, on the contrary, all the time treating me as if I were crazy and talking sarcastically to me, making faces at me with the nurse, because I was explaining my daughter's symptoms how she was breathing before she arrived at the emergency room and he told me that then the symptoms had gone away out of nowhere that the girl had already it was not breathing like that, as if I would like to go to the emergency room for nothing, lack of humanity, of all that I am worried about my daughter and him laughing with the nurse, later when another girl came in to give the aerosol to my daughter The doctor opened his eyes and told her good luck with that, wow, I was in chock in a children's emergency where they should calm you down, not laugh at the parents. In a place where children are served, such inhuman people should not work.

0 stars this Hospital hires nurses like Jamie Para who works in the Oncology department and gives her full power to do as she pleases. She should not be a nurse because she treats patients super bad, she does not care if they are suffering and if in my case I complaint because she refuse to help my dad even when he was dying and in so much pain she kick me out of the hospital not letting me say good buy to my father. This I would never ever forget. This women is very far from being a professional and still Baptist hospital main campus oncology department in Kendall keeps her there and protects her! shame on you.

Misinformation The site for the Baptist Children's Hospital states it is open 24 hours. And indicates it was updated a week ago. Not true Currently they are not in operation. Patients are being sent to Miami Childers Hospital. Sometimes by ambulance. The same is true for West Kendall Baptist

0 stars should be an option. Worst hospital experience in my life. night shift nurses are extremely rude and have extreme attitude (a horrible trait to have as a nurse). My wife and I came to this hospital to have our beautiful daughter delivered. labor and delivery nurses have treated us with complete disrespect to our family coming in and out of the room. As first time parents we were very nervous and excited to see our family throughout the process; our moods completely changed as soon as the night shift started because of their attitude towards our family. After having our baby delivered we were moved into a room where my wife and baby have been monitored and checked. Let’s start off by saying this is the particular experience that has made Baptist the worst place to deliver a baby and be taken care of. We aren’t very bothersome people so when we do ask for something it’s because we really need it. Our first night (again with the night shift) we had asked for an extra pillow to help my wife breastfeed our newborn. we waited 3 hours until we realized we had yet to receive the pillow. I walked out and kindly reminded the nurse that we needed an extra pillow and she responded with “I heard you I’m busy right now”. WOW just WOW. She had seemed to be busy chit chatting with the other nurses and not attending to our needs. We let that situation go because we know nurses get busy and sometimes they forget. But once again… my wife asked if she could have a cup of ice and cranberry juice with her meal. After waiting 20 minutes my wife started eating as she’s been extremely hungry and it took her about another 20 to finish eating her meal. After she was done we had yet to receive the cranberry juice and ice (40 minutes) I walked outside and once again kindly reminded the nurse that we asked for ice and cranberry juice and I was told “I was busy I’ll get it now.” With an attitude. Once again we brushed this situation off as we are more concerned with our newborn and her needs. The biggest slap in the face was when my wife was being discharged but my daughter was not, communication in this hospital needs to be fixed and not passed onto 20 million people. Our nurses were coming in and out of the room asking my wife if she was leaving. We were a bit confused as we have never heard the mother being discharged without their newborn so we asked questions. Their reasoning started at the neonatologist requesting cps to come and ask us questions to make sure we had support. We felt a bit discriminated considering my wife is 19 and I am 22 years old. We were under the impression that she was not being discharged for that reason. The other nurses were coming in and out of the room stating that they were going to finish the babies tests so we can be on our way so we said ok sounds good. They finished all their tests and assured us everything went great until one of the nurses came back to tell us we weren’t Able to leave once again because the DR had requested for us to stay 48 hours after delivery (feeling like an excuse for whatever the real reason was). After accepting the fact that we will just have to wait, I walk outside to get something from the gift shop and hear the group of nurses gossiping about our situation. We are extremely disappointed at the care and communication this hospital has made us experience.

While the maternity hospital is excellent I would highly recommend not coming here for childrens emergency care. The doctor who attended us had no bedside manner, shamed my wife for her choices on breastfeeding and was unsympathetic and almost cruel when she became emotional due to struggling with the prospect of leaving our newborn in nicu. Would rather take my chances than go through that experience ever again. We ended up leaving.

The worst hospital I have ever seen in my entire life!! I had my first baby there and service was terrible, my water broke at 2 am an when I got there I was ringing the bell and no one opened the door I was waiting outside for 30 min until finally a nurse showed up and opened the door in order for us to get in!!! 36 hours labor and end up emergency C Section!!! 6 holes in my back bc the student didn’t know how to do epidural and the Dr was training him in my back!!! 4 hours in pain bc the nurse forgot to add medication for epidural he said I’m sorry there is no medication in here I have to add more after 4 hours of screaming from pain!!! No nurse came to give me a shower the next day my husband did it, I had to call several times in order to remove the tape from my surgery... I had to call 100000 times asking for help to clean the bathroom, just terrible. The nurse that was helping me to change the baby was mean!!! Indescribable situation for me and my husband.... we where shocked of everything treated like animal... I was charge for 2 births regular and C section and I had only one baby.... they don’t care about people all they care is MONEY! If you are having a baby DON’T go to this hospital big !WARNING! I will never forget this in my life :(

We have been in the Maternity waiting area since 9:30 pm and its about 4:38 am and not one person has come to the vomit that is in the bathroom for the visitors. We have told numerous nurses and security officers yet we have not seen one person come to clean it. The floors are dirty , stains , trash cans full . I dont know how this could operate !! Its discusting !!

Great experience every time I go there. My daughter was born there, and sometimes when she gets sick I take her there. I always get seen really quick. All doctors I have seen there are great. The staff is extremely nice. one of the nurses last time gave me daughter a doll, stickers, food since she stayed there for around 3 hours for studies and treatment. Staff always called me few days after to follow up on her. I have take my baby to NCH and I can say I prefer Baptist Children when my baby needs to go to ER.

I cannot believe that a hospital is completely closed to the only family member. I had to wait to see my husband and miss the doctor.

Really bad hospital with some bad doctors they behave as though they’re asking for lawsuits- stay away horrible with bills too be careful they’re money hungry. Very bad service. HORRIBLE! Go somewhere especially for pediatric care.

This hospital is the best hospital in Miami, Florida the doctors are kind , caring and very compassionate! I have a few by which I love as I’m always sick with a horrible gastric problem! The nurses are also very kind , professional and caring as well ! I recommend this hospital to the people who really need medical attention and emergency help ! And super clean

Horrible, today I had an appointment with Dr. Gomez, an eye doctor, the problem is parking, there is not even a valet, he will help you for an hour and I had to cancel the appointment, I am very, very upset, I will not return to that place.