Overwhelmed by the exceptional service I consistently receive from Ray at Mayors. His dedication and professionalism have fostered a sense of loyalty in me. The stunning new store left me in awe - a true testament to the evolution of this remarkable brand. Being a client for the past 4 years, I've always felt welcomed and valued here. Highly recommend Mayors for their exquisite fine jewelry and Ray for his unparalleled service.

I had an exceptional experience at Mayors jewelry store in Dadeland Mall, thanks to George Valvis. From the moment we walked in, George made us feel like valued guests. He provided outstanding service and expertly guided us to find the perfect watch. The warm hospitality extended beyond his assistance, as we were treated to a delightful selection of treats, including champagne, chocolates, and coffee. I highly recommend Mayors, especially with George's outstanding service, exceptional knowledge, and for a memorable and enjoyable shopping experience.

My family and I have been shopping here for years and I must say that the team here is the absolute best. Always professional and honest. Ray and Joe are the very best in the industry and explaining how great of people they are is beyond words. Thank you for all the great years and looking forward to many more! Do not hesitate to reach out to them for Watches and Jewelry.

My wife and I were hired on to do a special calligraphy event in celebration of additions to the 2023 Grand Seiko Heritage Collection. Its really a special group of people they work here. Everyone from security up through sales and to management form a truly exceptional family of co-workers. We were very lucky and fortunate enough to work in partnership at one of their events and would not only gladly come back again to work, but to return as a customer when we are in the market for a specialty watch, knowing that we would be treated with respect, patience and care. I could list all the amazing people that work here, but it would be easier to say that we didn't meet anyone that wasn't completely dedicated to a through and thorough job of an amazing customer service experience. They treat each other well, they treat customers well and they treat partners in business well. There's little more you could ask for. Thank you so much for having us and we hope to see you all again soon!

I recently had the pleasure of visiting Mayors at Dadeland Mall, where Liz and George provided exceptional service. Their expertise and enthusiasm for watches and the history behind them made my shopping experience truly outstanding. They understood my needs, offered personalized recommendations, and ensured I felt confident in my choices. The quality of the jewelry was matched by their professional and warm approach, making it a memorable visit. I highly recommend Liz and George at Mayors Dadeland Mall for anyone seeking quality watches with expert guidance without any pushy sales techniques

After waiting over a year for my watch - it finally arrived. I was helped by George when I arrived and it was one of the best customer service experiences I’ve had. George had everything ready upon our arrival. He’s very charismatic and extremely knowledgable on luxury watches. We had such a great time we spent over an hour just chatting and drinking champagne. I would 100% recommend George as your advisor! Just be careful, you’ll have such a great time, he might get you to buy another watch!!

My wife and I recently had the pleasure of visiting the Mayors at Dadeland Mall, and I must say, it was an absolutely delightful experience from start to finish. What truly made our visit exceptional was the outstanding service provided by one of their associates, George Valvis. From the moment we stepped into the store, George greeted us with a warm smile and genuine enthusiasm. His knowledge and passion for jewelry were immediately evident as he patiently listened to our preferences and guided us through their stunning collection. Not only was he incredibly knowledgeable about the various pieces, but he also took the time to educate us on the different types of metals, helping us make an informed decision that perfectly suited our style and budget. What truly set George apart was that he wasn't concerned whether we were spending $1K or $10K, he gave us the same detailed attention and genuine care. He went above and beyond to ensure that we found the perfect piece, taking into consideration every aspect of our preferences and offering valuable insights along the way. Thanks to George's expertise and genuine care, we left Mayors feeling confident and thrilled with our purchase. We cannot recommend them enough for their exceptional customer service and commitment to making every customer feel special. If you're in search of exquisite jewelry and a truly memorable shopping experience, look no further than Mayors at Dadeland Mall, where you'll find not only beautiful pieces but also associates like George Valvis, who are genuine gems themselves.

How do I start this review? Let's just say that if I could give George 10 stars, I would. I met George a little over six months ago and have purchased three watches from him. He has been the only salesperson who has taken the time to sit down with me and talk about what it is like to collect watches. Today, I added a piece to my collection that I have always wanted, and I am more than grateful to George for all his time and patience, for understanding me, for never giving up, and for truly making this an experience I will never forget. His attention to detail is outstanding. What stood out most, however, was George's genuine enthusiasm and commitment to ensuring that I found the perfect watch. His exceptional customer service skills, combined with his expertise, made my shopping experience at Mayors Jewelry truly memorable. I am extremely satisfied with my purchase and the service I received. It's clear that George takes great pride in his work and goes above and beyond to meet his customers' needs. I would highly recommend George to anyone looking for a high-quality watch and a shopping experience that is both enjoyable and enlightening. Until the next one my good friend.

As a full time jewelry designer, bench jeweler, and manufacturer of fine jewelry I have a healthy respect for every aspect of our industry, but when it comes to luxury timepieces I personally would only trust Nautical Treasure Jewelry’s customers in South Florida to Mayors Jewelers. After what I’d consider a very long wait I finally received one of my bucket list watches and I could not have been more pleased with the level of service and quality of attention I received from Liz Diaz at the Dadeland Mayors. Despite having to be very patient the overall experience was well worth the wait… Thanks Liz and the Mayors sales team for their diligence, attentiveness and excellent customer service. “Good things do come to those who wait.”

I had the worst experience of my life today at the Mayor's store buying a luxury watch. But buyin the watch was not the worst part, the worst part was to meet the Mayor's store Director JOE REYNA. I bought a Cartier watch of 8000 dollars, I had a photo of the watch I wanted because I had been there days before, but after days the watch was not showing anymore and when I showed the photo to the seller he said "oohh I have it on the back of the store", it's in perfect condition and it is the only one we have, so I bought it. 22 days after the CARTIER watch got water inside not due to swimming or diving because I'm a pregnant woman. ( and it was a water resistant watch). So I went back to the store for help because I don't want to spend 8000 dollar for the broken or defective watch because in addition was very suspicious that the watch was on the back and not showing instead. JOE REYNA said I'm sorry we have to fix it, I disagreed because it is a 8000 dollar I want a good watch not a fixed and defective watch. and I asking for the camera to see why my watch was on the back of the store if it was the last one in order to rule out a problem with. When you call the director you never imagine to meet someone like this guy in a luxury place, normally they are taking care of they custumers. but He said this is the only option you have and if you don't go I going to call the security, even seeing that I was pregnant, I felt afraid of him I called 911. Them JOE REYNA did the report to send the watch for evaluation and wrote down what he wanted, different to what I said happened. I said you can't do that and he responded sign it or go out. I'm started crying and felt very frustrated because they are kind when you are buying but if something happens you are lost completely. If the Mayor's store has that kind of worker as a luxury store what you can expect about they products. My husband can not buy his watch today after this experience I'm Dentist and I never seen a customer service like that in any other place.

Henry was amazing! I bought my first time piece with him and I couldn't have been happier with the service he gave me. ANYONE looking to buy should go with Henry at Mayors Dadeland Mall. He made me feel valued as a customer and took the time to understand my preferences and requirement. I hope to buy a few more watches at this location.

Robert Gurian was my salesman, he’s job was outstanding. I feel so special because the way he treated my family and I. It’s very important having personal so well prepared an so kind. I’m leaving home happy with a new Cartier.

Liz was an absolute salesperson to work with. She was patient with my very first watch purchase. Thank you so much for helping with my Cartier.

I recently had the pleasure of purchasing a stunning Rolex from Mayors, and I couldn't be happier with my experience. Alex's expertise and passion for Rolex watches were evident as he guided me through their impressive collection, helping me find the perfect timepiece that suited my style and preferences. He patiently answered all my questions, providing valuable insights into the craftsmanship and history of Rolex. The level of customer service I received from Alex and the Mayors team was exceptional. They went above and beyond to ensure that I left the store not only with a remarkable Rolex but also with confidence in my purchase. The Rolex itself is a masterpiece, a true symbol of luxury and precision. It has exceeded my expectations in terms of quality and performance. I highly recommend Mayors, especially with Alex as your salesman, for anyone in search of a top-notch Rolex experience. Thank you, Mayors and Alex, for making this purchase a memorable one. I will cherish my Rolex for years to come.

Excellent service and a great experience. Vivian was my consultant. She guided me through selection and financing. Would highly recommend her and Mayors in the future to anyone looking to add to their timepiece collection. Thanks again, Vivian

Finally got the call last week that my timepiece from Rolex had arrived. When I got there I was greeted by Liz, who made the experience very pleasant. I had the pleasure of working with Liz last year for a different watch, and her level of professionalism and care for her clients is unmatched. Needless to say I will be coming back to this store for my future purchases.

My wife and I have been wanting to purchase a new timepiece, however we would get discouraged by the attitude from the associates every time we would even ask a question and the unwillingness to even help us out. Today, it was our day! George Valvis from the Dadeland Store made us forget any negative experience we ever had in the past! This was by far the best experience we have had! We are super happy and satisfied with the treatment, experience, knowledge and high quality customer service George Valvis provided. We are grateful for the exceptional customer service! He has gain in us a client for life! We purchased a new Rolex watch today and couldn’t be happier! Thank you George! We will see you again soon!

I went in for a Rolex for my husband's birthday and our 5 year wedding anniversary. George Valvis was exceptional. He took time to explain everything, made sure I was comfortable during the entire process, and I left there with his & hers beautiful watches. It was a wonderful experience. I am so grateful to George and excited to come back!

I had a wonderful experience at this Mayors when I visited to purchase a Rolex timepiece. Maritza, my sales representative, was incredibly helpful and knowledgeable. She guided me through the selection process, providing valuable insights and recommendations.

I have been going to Mayors for more than 30 years. My diamond wedding ring is the first thing we bought. Over the years I have acquired watches and more jewlery. In 2012 I meet the nicest SA and she still is my SA who I adore. Now the entire staff including the manger are so sweet and welcoming. The new boutique is beautiful. So I can highly recommend the Dadeland Mayors store. If you are looking for something special go see Gina or any of the other lovely people at Mayors.

In the market for a time piece, also few jewelry pieces for the holiday season. I had the opportunity to work with Liz and she welcomed me with open arms. She answered all my questions, presented a few fine pieces, and gave great gift ideas to match the time piece that I’ve purchased from Mayors. It’s really hard to find sale professionals in luxury boutiques that really love what they do. Liz is truly passionate about her work.

I am not a person to ever leave a review but after my experience at Mayors Dadeland, I thought it was necessary. I recently purchased an engagement ring and earrings for my girlfriend. The attention to detail and customer service provided by Joe Reyna and Estephenia was impeccable. Not only were they very knowledgeable about the product and helpful during the transaction but more importantly made me feel like I was dealing with family. I hope to stop by Mayors and do business with them again very soon!

First time visiting a Rolex’s AD today. Luckily I met Mr George and he gave me a very professional education about the process of buying and also showed me other watches. After covering many topics on Rolex, Breitling, Omega and Cartier, I was able to make a better informed decision. I felt at ease and left very pleased with his treatment. Thanks a lot to Mr George and I highly recommend him if you visit Mayors-Rolex store at Dadeland Mall.

My experience with Georgios was excellent! He was extremely professional and attentive; he is knowledgeable and great intrapersonal skills. Made me feel welcome and at home. He was not in a hurry, and is very kind and took the time to explain all the details to me. I can’t say enough great things about him, and everyone in the store. He is an asset to the brand! I will be sure to refer him to my friends and family!!

Amazing Experience! Never a dull moment walking into the store. Maritza is the absolute best! 40 years of knowledge working within the company. She’s AMAZING! Thank you Mayors for always keeping it REAL in such a competitive Market. Nobody’s better in the industry!

Truly a first class experience I had purchasing my dream watch. Giovanna fulfilled a life long dream I’ve had of owning the Rolex I purchased. Giovanna is clearly an asset to the company & represents the Mayors name & reputation very well. She treated me like family! I will definitely be buying all of my future purchases with her! She was very professional, knowledgeable & helpful. I can tell she truly cares for her clients needs & loves what she does because it clearly shows. Hands down the best experience I have had buying anything! Looking forward to future purchases with her. She was exceptional!

What an absolute delight being assisted by Giovanna, in regards to leaving my earrings for repair. She was so pleasant & was catering to my needs all in one. Absolute professionalism with such charm & grace. Amazing Experience! Mayors you have a great Sales Associate!

Did it look like a positive review? I'm editing it. Not a 1st class experience at all. Jackie was very professional and nice. Only positive. The wonderful and magic place for buying a Rolex was busy in our appointment. So we just got a desk in a corner. Disappointed.

Phenomenal experience. Joe and Henry are the men to see here at Mayor's. Not only did they do great for me but they treated my wife fantastically. They take the time to get to know you and help you make the best decision. I cannot recommend these two gentlemen enough!

I’ve stopped into the Dadeland Mayors many times over the years for a quick lap around the store to casually look at the timepieces on display. Having decided to finally begin my collection in earnest, I went in to try on several watches to see what I like best, and had the good fortune of having Jackie help me out. The rest of the time spent there was one of my most enjoyable shopping experiences, due largely to Jackie’s level of professionalism, courtesy, friendliness, and honest feedback as I tried on various timepieces to iron out my wish list. I’ve narrowed down my choice to two watches, but I’ve definitely decided that when the time comes to make that, and future, purchases, I will go straight to Jackie to do so. Thanks again!

I have been shopping at Mayor’s for many years. I’m always pleased with the attention and knowledge of the salespeople. Today, Liz helped me and she was wonderful. She assisted me with finding the perfect piece of jewelry from the design to the price point. She spent a lot of time with me as I wandered through the store.

I’ve visited the Dadeland Mayors a few times in the last couple of weeks to check out some timepieces and register for a purchase. Thankfully, we were helped by Jackie who made both visits absolutely wonderful! Jackie is kind, patient, knowledgeable, personable, professional, and more than willing to assist in any way she can. Shopping with Jackie felt like a true luxury experience, and we look forward to shopping with her for many years to come!

Got the call today from Ray, my watch has arrived. Great news!!! I went to pick it up and the treatment and service was exceptional. I definitely would recommend this mayors store and Ray to everyone. Easy to deal with and very polite and knowledgeable. Thanks to Ray and Joe I appreciate it.

I am extremely happy with the purchase of my new Rolex, it was well worth the wait! I want to thank my sales person Gerardo for making my experience a phenomenal one! Gerardo’s professionalism and dedication is what every customer is looking for in any high end retail business. Also a very big thank you to Joe the store director for putting me with Gerardo and making sure my watch dreams come true! I look forward to returning for more and continuing to build a life long relationship with Mayors at Dadeland. Thank you!

From the moment I stepped into Mayors Joe has treated me like family. It has been the best sales experience I have ever encountered so far with any store I have purchased an item from. Regardless from purchasing anything the treatment that is always provided by Joe and his staff is beyond exceptional. For that reason I will always be coming to Mayors for my purchases or any questions I may have about jewelry. Very insightful team, from Joe Reyna, Liz Diaz to Manny Garcia. I really appreciate the experience and their knowledge they provide every-time I step foot into the building. Even if its to stop in and just say Hello, the environment that is provided is very friendly/family oriented and feels like home. Truly has been an amazing experience shopping with Mayors with Joe and hope to continue our amazing relationship that he has provided through Mayors and his team.

Had a wonderful experience at the store with Jackie. She assisted me in the purchase of a beautiful timepiece and I couldn’t be more happy with the experience I had with her . She is kind and knowledgeable. I am glad she is the one that helped me. The rest of the staff is also amazing.

I recently had the pleasure of purchasing a Rolex for my wife from Henry Salazar and it was an outstanding experience. Henry is a true professional and expert in his field. He was extremely knowledgeable about the watch and was able to answer all of my questions with ease. The process of buying the Rolex was smooth and seamless. He made sure that I was completely satisfied with my purchase and even went above and beyond to ensure that it was properly sized and adjusted to fit my wife perfectly. The watch itself is a beautiful piece . I highly recommend Henry for anyone looking to buy a luxury watch. He truly goes above and beyond to provide great service.

Just picked up my new two tone Submariner. Robert took very good care of me and I highly recommend dealing with him. Although the wait was long it was well worth it. I checked in with him several times throughout the process and he was always very professional. Arthur

Excellent customer service. Giovanna patiently showed all the styles that my husband wanted to see. We opted for the Omega Moonwatch. The AD even wrapped the watch box since it was my Christmas present to the hubby. Once again, thanks for the great service!

Everything that I have come to love about Mayors continues to hold up. Gina is phenomenal. Always on point, constantly communicating back and forth concerning any changes or hiccups, and always delivering with jewelry exceeding expectations. Joe always ensures I am happy with both the jewelry and the experience and will always find a way to go above and beyond. My experience with Mayors is overall amazing! Thank you guys!

As soon as I entered this Dadeland Mall Mayors location, I was treated very well. The staff is extremely attentive and my sales professional, Henry Salazar, treated me with respect and as if I was a member of his family. Because of his professionalism, I agreed to provide my contact information should he have been able to find the watch I was looking for. Mr. Salazar contacted me a few months later to inform me he was successful in locating my pre-retirement gift to myself. I made an appointment to see him again and though this location is not at all close to where I live, it was a pleasure to do business exclusively with him. I was again received very well and the sale was quick and glitch free. As a member of law-enforcement for over 23 1/2 years, I appreciate it when people are professional, courteous and welcoming. I would definitely do business with Mr. Salazar again. I look forward to treating myself with his assistance. Happy New Year to all!!!

George is a extremely professional and always provides me with the best customer service possible. He has been extremely helpful and reasonable with me and deserves praise for his exceptional skills as a salesman. Because of George my loyalty with the Mayor’s company has grown strong and I intend to continue on conducting business with the company. Thank you for your time.

I loved my experience at Mayors Dadeland. Liz was polite, caring and thoughtful. Her attention to detail, knowledge and treatment was unmatched. Joe ensured we were treated like VIPs, very attentive and charismatic. Would recommend 10/10.

Went to Mayors to look around and we were immediately greeted by George. George was engaged, patient and super knowledgeable on a few watches that we were interested in and had questions about. What a great and relax experience. I highly recommend asking for George. I will definitely be back. Thanks George see you soon.

The stars aligned perfectly for this one. We placed our wish lists a couple of months ago and finally got the call. My wife got her push present 2 weeks before our first babies birth. She got her dream watch a green dial 36 date just with a fluted and jubilee bracelet. Stephanie differently hit this one out of the park. Thank you Stephanie for delivering this gem. You are the best !!

Recently, I had the pleasure of going to Mayors Jewelry to look for a specific item, and I have to share that my experience there was nothing less than extraordinary. Liz, one of the store's outstanding and experienced team members went above and beyond to ensure my visit was memorable from the second I stepped in. I have had the opportunity of purchasing a few very special items with her help. The most recent being a special gift for my fathers birthday. Thanks to Liz expertise, I was able to surprise my father with the exact piece he wanted. She truly dedicates her time to ensure you are fully satisfied with your new pieces. I will definitely continue to purchase any items in the future with her, and I strongly suggest you do so too as it will improve the experience significantly. Liz truly goes above and beyond for her clients, always providing exceptional service.

Henry Salazar was great and very knowledgeable about his timepieces. The whole transaction was smooth and overall pleasing. He was very charismatic and allowed us to explore various time pieces before making our final selection. Highly recommend doing business with him at Dadeland Mayor’s store.

Vivian provides exceptional service at Mayors. Her product knowledge and friendly demeanor creates an experience as if you are shopping with a friend. We returned to buy our next Rolex piece with Vivian because she goes over & beyond to meet your needs. She has exceptional communication skills and has a passion for helping customers find their perfect piece! Whether you’re a first time buyer or seasoned shopper ask for Vivian as she will make your experience a memorable.