Ideal Image Kendall image

Ideal Image Kendall

Medical spa Laser hair removal service

😠 I have been going to Ideal Image for a year now with the purpose of removing hair from my chin and jawline. I had a virtual consultation to discuss my goals and I explained that I have a medical condition that causes me to grow hair (like a beard) and it made me very self conscious and uncomfortable... People often mention hair, great, laser, time, treatment, removal, Stephanie, feel, area, service,


Address

8314 Mills Dr, Miami, FL 33183

Website

www.idealimage.com

Contact

(786) 697-3561

Rating on Google Maps

4.60 (563 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 6 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM
  • Saturday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: hair (15) great (13) laser (11) time (10) treatment (9) removal (9) Stephanie (9) feel (9) area (8) service (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tara R. 7 months ago on Google
    I have been going to Ideal Image for a year now with the purpose of removing hair from my chin and jawline. I had a virtual consultation to discuss my goals and I explained that I have a medical condition that causes me to grow hair (like a beard) and it made me very self conscious and uncomfortable so I finally got the money to be able to take care it. I started treatments soon after that consultation and everything was going well. The hair in that area is nearly gone with very small spots that have very thin hair left to treat. I went in for a follow-up appointment recently to get another treatment and the technician refused to treat the area I was in for saying that my contract did not cover that area. After explaining my medical condition and the reason I started laser treatments in the first place on top of the fact that every treatment I've had since I began laser hair removal covered the area previously, she still refused so I asked to speak with the manager. After asking several times, the manager met with me in her office. She heard my story and after humiliating myself in front her with the details of my medical condition and history, the manager called in another technician (who had treated me as well) to ask her to tell me where the treatment area should be. This technician lied about what areas she was treating on me in front of the manager (to save her job I can only assume). I explained to the manager that this technician, along with every other that has treated me covered the area and I showed proof (i.e. my skin and lack of hair) and she either did not believe me or did not care about what position financially I was in to be able to have these treatments done. I only have 3 treatments left to complete the service but the staff refused to complete my treatment of the area I paid for. This company is a scam and none of the staff cares about the person they are treating. If you are in the medical and service industry, then you need to have staff who is caring and understanding of people and their needs. Instead, you have staff that scams people out of their hard earned money to make a sales quota and technicians that are rude and could care less about the patient they are treating. I will never recommend this company or its centers to anyone.
    3 people found this review helpful 👍

  • 5/5 Dr. Jonathan Rodriguez,PA, E. 2 years ago on Google
    Today was my first visit of many! The staff is all literally amazing. The front desk team and the nurse practitioners are top notch and have extensive experience in the field. The process was easy, and efficient. As a clinician I valued their professionalism and their attention to detail. They truly respect your time, and made this experience extremely enjoyable! The laser process was perfectly described by the provider, and I knew exactly what to expect she took her time to provide me follow up care instructions, and gave me tons of tips to help me with my skin moving forward. The Botox was amazing, the provider took her time assessed me and, and had a great and steady hand we were done and it felt like she had not ever even pinched me! Ideal Image Kendall really impressed me with my service.
    3 people found this review helpful 👍

  • 1/5 Jasmine J. 1 year ago on Google
    I have been going to Ideal Image for years now and I will no longer be going to ANY after my final session in June. I was told I had life time warranty and that I would be only paying a small fee for touch ups if needed in the future.... Well, I completed my Brazilian sessions and am now finishing my underarms but I wanted to come back for a touch up for the Brazilian. I did one before which was around $55. Fast forward to today, I went in for my regular under arm appointment and had a touch up scheduled.. I have already added a full bottle of numbing cream ($25) an hour prior to arriving and once I got there they advised me that the rates are now $150 for touchups... RIDICULOUS. That is more than the rate in other Laser companies WITHOUT warranty. I have contacted 3 places and the rates are $89-$100. Do not let them get you with the "LIFE TIME WARRENTY" It is a scam! Needless to say, I cancelled my touch up, wasted my entire numbing cream and left unhappy. Employees were very kind, However, this is still extremely unfair.
    2 people found this review helpful 👍

  • 5/5 Ailen Arteaga R. 1 year ago on Google
    Stephanie, NP was amazing, very friendly and professional, explained the process in detail and as she performed the service each step of the way. Made me less anxious…very happy and pleased to finally decide to get my first laser hair removal service. Looking forward to my results and next appointment :) highly recommended it!
    1 person found this review helpful 👍

  • 5/5 Oriana S. 10 months ago on Google
    It’s been a long process and I’m really happy with the results so far. You guys try your best to make it as painless as possible and as efficient as you can. Appointments are always on time and can always make changes. It’s a great place that I feel I can trust. (Laser hair removal)

  • 2/5 stephanie p. 9 months ago on Google
    Although the ladies were professional I am greatly disappointed because I did a virtual consultation and the lady was aware that I have had cancer and was undergoing treatment due to this my service could not be done. So I lost money at work due to leaving early, wasted gas and time for no service to be done

  • 5/5 Xiomara T. 7 months ago on Google
    My experience today was amazing like always. Maria always makes me feel calm and has great and positive attitude.

  • 5/5 Desiree B. 11 months ago on Google
    Every single person I’ve had has been super quick and efficient. Laser is super painful for me and they’ve finished my session quick in the least painful way and I thank all of them for being great and dealing with my squirming!

  • 5/5 Shelsy R. 1 year ago on Google
    Just finished doing my first Ultherapy treatment with Rosie and it was great! The pain is not bad, just feels a little warm when it goes over the area. Just make sure to take some ibuprofen before the session because that truly helped me!

  • 5/5 Adrianna A. 1 year ago on Google
    Had been going to this location for several years and after a fairly decent time gap, I can honestly say the customer service and professionalism is still top quality when I’m there. My technician today was Angie and she was absolutely great to have! Definitely recommend!

  • 5/5 Nicholas T. 10 months ago on Google
    I came here for laser hair removal and the results were spectacular! I have darker skin and spent hundreds of dollars at other medspas only to see no results and got burned. Everyone here is friendly, professional, and the equipment they use is top tier! I’d highly recommend

  • 5/5 Carlos 10 months ago on Google
    Maria always does a fantastic job in every BBL photo facial session! She is very thorough and makes sure you feel comfortable at all times. Everyone at this location is great from the front desk staff to Laurelle in consulting. It's the only location I keep coming back to.

  • 5/5 Gina S. 1 year ago on Google
    I had my first last hair removal session today and Stephanie was fantastic! She explained everything she was going to do, which helped me prepare mentally for any pain. Pain wasn't too bad and it was over fairly quickly. I am confident my treatment will be great. Highly recommend Stephanie.

  • 5/5 Catherine O. 1 year ago on Google
    First time visit was warm welcomed by this lovely front desk young woman, neat and clean/organized place as well. Marisa who attended me was so sweet and welcoming very gentle and considerate, also answered any concerns or questions I had. Really enjoyed this visit and its services !

  • 5/5 Elizabeth F. 1 year ago on Google
    Stephanie was amazing, such a pleasant and beautiful young lady. Great information about the procedure.. very welcoming. And she made me feel right at home.. thank you Steph keep up the good work honey. Nice to have met you. Elizabeth Gonzalez

  • 5/5 Stephanie C. 1 year ago on Google
    Today I started my laser hair removal journey with Stephanie, and I am so excited for what’s to come! It was my first time ever doing this procedure and if I could say one thing..I’m upset i didn’t start this sooner. Stephanie is extremely professional and educated in her field and made me feel comfortable, just from the moment you meet her you can sense her warm/welcoming personality know you’re in good hands. If you are considering starting your laser hair removal journey don't think twice about it! And book your appointment with Stephanie.

  • 5/5 Isabella M. 1 year ago on Google
    First time doing laser hair removal and it was better than expected. Everyone is very friendly and welcoming - Cindy who did my session was great she was helpful and informative. Highly recommend.

  • 5/5 Jennifer F. 1 year ago on Google
    Caroline was amazing, I told her my expectations and she made it happen. She truly listened to what I wanted and didn’t convince me otherwise. During my conversation with her I didn’t feel pressured like most salespeople. She was available on demand when I had any questions. Truly great experience.

  • 5/5 Melissa P. 1 year ago on Google
    I have been going to Rosy for the past year and I have nothing but great things to say about not only her professionalism but how clean and friendly the environment is. There are a lot of places that do laser but you don’t get the same results as you do coming to ideal image I have to say that I have not seen any hair growth and Rosy is always making sure that I am satisfied with my results. I would recommend this location and Rosy to anybody looking to get laser treatment done.

  • 5/5 Ashley S. 1 year ago on Google
    Stephanie is such a great provider! Made me feel really comfortable and really helped minimize the pain. She’s also very detail oriented and really focused on making sure I got the best results. 11/10 for sure.

  • 5/5 Karynna V. 1 year ago on Google
    Had a great experience at Ideal Image kendall. I was treated by Cindy, she was very professional and quick. Made me feel comfortable. Was well informed about laser hair removal, as well as other treatments I asked her about. Place is very clean. Will be booking my next appointment soon.

  • 5/5 Lillian G. 1 year ago on Google
    I went for my first treatment today and everyone was so nice. The receptionist very professional and nice. My nurse Stephanie was amazing. The best attitude. Made me feel Super comfortable. Loved it. Looking forward to my next appointment.


Call (786) 697-3561 Open on Google Maps

Trends



Last updated:

Similar Medical spas nearby

Last updated:
()