I had a terrible experience with their CT scan, 3 times injected for contrast dye on different area of my wife’s arm. 2 times failed at first and third time ended up with contrast dye leaked out causing her arm swelling like balloon. We totally lost our confidence in thier nurse injection skill. Pay a ridiculous price and gain pain some more. I will not recommend this hospital to anyone. We consulted 2 famous doctor here , both were arrogant. I will never visit here again.

Worst hospital in Penang. The staff quality is very bad.The waiting time is long and the nurse who help me inject is terrible. The guy who dispense medication to me is not only not friendly in answer my enquiries somemore provide me the wrong information!! Besides, their medication is so expensive yet service is so slow and bad. Will never visit again!!

My father got prostat surgery on 4th Apr 019. Service was great, Dr. Liong can explain clearly and did surgery sucessfull. Nurses was friendly but there were some nurses who still on training but it was okay. All is well.

I did the body check in here. Which is so cheap when compare with Hong Kong. Service is great! physician explained the report well with patient. Nurses are very nice and help us well organized. Specially thank you to the marketing executive Ms. Jocelyn Chong, she is so nice and provide lots of help to make sure we got the smooth progress. Definitely will come again for a regular body check!!

I had an extremely frustrating experience at this hospital. Despite having an appointment at 11 am, I was made to wait until 4 pm. Furthermore, the receptionist and nurse provided poor service which only added to my disappointment. As someone who is accustomed to good hospitality in Singapore, I strongly advise against visiting this hospital, especially if you are Indonesian, as I experienced some unfortunate racism there.

Went there for vaccination few days ago, waited quite long outside. When I enter the vaccination room, to my surprise, the room has strong smell of food. This makes me feel uncomfortable. How can someone eat inside the vaccination room. This is not hygienic at all. Not sure her name, but one of the working staff (indian girl who wear green colour uniform). To me, she is quite rude. Hopefully you can improve in terms of service and hygiene.

Agree doctors ok.... but nurse like suck... even the worst compare to government Hospital... some of them rude also...

Thanks doctor Yeap for his patient.I almost no energy to push out my BABY but with his encouragement n experience , finally my 3.65kg baby was delivery out

Newly hospital opening in July 2019. Went there for prostate screening with dr. Leong. You must go early since it is first come first serve basis. The registration open at 7.30am. I arrived at 7.45am and the queue was already at no. 15. The total number of patients can reach 55 plus minus for a day and probably finished by 9.00pm. The DRE is painless, the doctor is very professional explaining thing a long the test.

(Translated by Google) Chinese visitor can enter the wait in the ward but I try MNX xboleh..alasan Chinese visitor xtahan sejuk..awat wilt resistant to cold? .. not rasist .. (Original) visitor cina boleh masuk tunggu dlm wad tp saya try mnx xboleh..alasan visitor cina xtahan sejuk..awat melayu tahan sejuk ka?..jgn rasist..

The receptionist taking their own sweet time to register patients , worst than local government hospital. Very slow service Take 45 min to register 7 patients Ridiculous and the receptionist keep on talking to each other and slow down the whole registration process

GEORGETOWN SPECIALIST HOSPITAL Penang The urologist is friendly, caring and informative. Clean hospital.

(Translated by Google) Many are very different with KPJ Penang. Regular service, adjustable bed is also manual, expensive room, new 2-week deposit can be refunded. It is very different from KPJ Penang's faster service, patient-friendly and better facilities. KPJ Penang is a test to see what the pain is, the doc's docs are just for medicine. Dah la deposit is slow refund. KPJ Penang discharge time can continue to be deposited. Please admit that KPJ Penang is full. 🤦🏻♂️ (Original) Banyak sangat beza dengan KPJ Penang. Servis biasa, adjust katil pun kena manual, bilik mahal, deposit 2 minggu baru dapat balik. Memang beza sangat dari KPJ Penang yang lebih cepat servis, mesra pesakit dan lebih baik kemudahannya. KPJ Penang ada jugak buat test nak tengok sakit apa, Metro ni doc tanya² lepas tu bagi ubat saja. Dah la deposit lambat refund. KPJ Penang masa discharge terus dapat deposit. Admit sini pun sebab KPJ Penang penuh. 🤦🏻‍♂️

Hi iam not happy with the one of the doctor in this hospital. Dr tuanRosli. He scolded me in front of others. Is this the way to handle a patient.If cannot treat a patient nicely dont be a docor. I hope the admin advise the doctor.

Facilities old and limited single room. Triple room facilities are worst compare to HSAH

(Translated by Google) Ear Nose Throat Doctor (ENT) Bad Service I took the child for treatment and advised him because of the discomfort with his white ears inside. enter the room ... without inviting me to sit down, asking me to explain my ear problem. So, I was scolded for bringing the kid there saying "" as long as he is not sick, and can hear ... x needs to be brought here ". I kept explaining my child's ears and worrying. Once again he repeated the same sentence ... I am not a doctor. that is why I would like to seek medical attention or advice. not to scold. The doctor checked the baby's ear for 2 seconds, I was upset to bring the x-ray child (to him if the pain just took) .. was charged rm80. pay to hear the doctor get angry and check for 2 seconds. For me, as a private doctor for whom the patients are highly charged, give me a good treatment. I am not a doctor, but that is why I went to see a doctor. is the new situation worse for treatment? whatever you say well ... I pay, not free treatment. should I know how to pack, I'd rather go to GH. (Original) Doktor Ear Nose Throat(ENT) Bad Service Saya membawa anak untuk rawatan dan nasihat dia kerana musykil dgn keadaan telinganya yg ada putih2 di dlmnya. masuk je bilik...tanpa mempelawa saya duduk, terus minta saya terangkan masalah telinga. lantas, saya dimarahi kerana membawa anak ke situ dengan kata..."selagi dia tidak sakit, dan blh dengar...x perlu bawa ke sini". saya terus menerangkan keadaan telinga anak dan risau.Sekali lagi dia ulang ayat yg sama... Saya bukanlah Doktor. sbb itulah saya ingin mendapatkan rawatan atau nasihat doktor. bukan untuk dimarahi. doktor check telinga anak dlm 2 saat, marah saya sbb bawa anak yg x sakit telinga( baginya kalau sakit baru bawalah)..telah di charge rm80. bayar untuk dengar doktor marah dan check telinga 2 saat. Bagi saya, sbagai doktor swasta yg mana pesakitnya dicas tinggi, berilah layanan yg baik.saya bukanlah doktor, sbb itulah saya ke sana untuk berjumpa doktor. adakah keadaan semakin teruk baru nak mendapatkan rawatan? apa pun cakaplah dengan baik...saya bayar, bukan rawatan percuma. klu saya tau nk membebel, lebih baik saya ke GH saja.

Doctor, nurse and service good. X pernah mengecewakan bila admit here. Nurse Ward level 2 👍👍.

Terrible service and so not professional! Surgery time is uncertain, patients waste so much time waiting

The doctors are great....the the nursing standards still sucks!!!!!

Went for my booster Jab ystd morning at Thistle hospital. Was called by recep after 1hr and given my booster Card PLUS a strip of panadol and told to go home. I told the girl that i didnt have my jab yet!!!!!!! Confusion all round. After some minutes it was sorted out and I finally had the jab. The hospital has no signage to show where patients are to go. It was a hit and miss for us . We were waved to sit at The chairs to wait but whether it was for hospital PTS or covid booster PTS nobody really knew. The Dr I presume she was one as she never introduced herself, neither did she wear any identity badge asked about pts history at the reception counter in front of everybody. Pt and “Dr” standing in front of one another. No social distancing whatsoever. This hospital has been giving covid vaccinations for a few months already. But there is no system, everything is still kalang kabut and so unprofessional. What would happen if I wasnt alert and went off as instructed without the jab. There is no Record by The nurse giving The injection that i had my jab. IT would be my Word against The hospital. Whoever is in charge please take immediate corrective action. Thank you

Frirndly staff and good service

Small hospital , facility low not all operation can do in this hospital , this hospital didnt even can do ERCP. I come here to seen ex doctor of adventist 'Tai Lee Siang to do operation. But what did the doctor said? He suggest me to do the ERCP with another doctor in another hospital and what is the resulted? The doctor that he suggest me is the worst doctor of my life have ever been .My problem is becoming worst and need until 3 months to recover from my first state of problem .

Great hospital. The services is tumb up. Plenty for car parking. Beautiful surroundings.

Dr are not honest on prices of surgery and they simply charge your hospital bills in order to add up to the amount mention. Mention that this hospital was build to help people to ease their medical cost but instead this hospital is not as caring or is here to help people but themselves. Definitely would not recommend this place to anybody.

Was there July 21/2022 for my second booster appointment. The receptionists & the nurse administering the shot were super nice & efficient. In & out in 10 minutes.

The paediatrician is really good here and the services provided is excellent! I am wondering how much is the maternity package here👏🏼 Very excited to find out more about it! Anyone has any update on this please let me know ya thanks guys!

Dr. Lim. Great. And Efficent!

See dr chong kim long this afternoon.. For that much of consultation fee, he need to improve his consultation skill When i came in not even sit on the chair yet already ask 'sakit apa'. When i sit, only ask minimal history straight away jump to physical and conclude no appendicitis. Yes i want to see him to have reassurance that my child dont have appendicitis, but what kind of consultation less than 2 minutes without any advice than charge rm80. Prescribing panadol and antispasmodic not even ask if i already had that meds at home. Not even one minute after i went out, hes already gone and nurse need to call her to cancel the prescription. One of my friend said they double standard.. I cant agree more. Next time i will go there only if wearing tuxedo.

Very sincere and kind doctor:)

Good service, staff & food.

Good service, friendly staff and best doctor. Good job!

Dr. Liong explain clearly and did surgery sucessfull. All the staff is very friendly.Its a new hospital.Excellent patient care.

(Translated by Google) New Hospital (Original) Hospital baru

(Translated by Google) Comfortable ... The staff are all friendly ... friendly ... well worth the kindness they have given .. (Original) Selesa...Staf smua ramah2..belaka....berbaloi2 diatas perhikmatan yg tlh diberi..

(Translated by Google) Hospital services are good, for example Rani assistant nurse Dr. Cristopher is very close to the patient's family, the language is easy to understand in Malay, Dr. Cristopher is still young but how to deal with and serve patients with family. (Original) Pelayanan rumah sakit bagus, mis Rani perawat asisten dr Cristopher sangat dekat dgn keluarga pasien, bahasanya mudah di mengerti dlm bahasa melayu, dr Cristopher umurnya masih muda tapi cara menghadapi dan melayani pasien penuh keluargaan.

(Translated by Google) Nurse is good ... Like being treated here .... I loved it ... (Original) Nurse memang baik... Suka dirawat di sini.... I loved it...

(Translated by Google) Service attitude is too bad🤓 (Original) 服务态度太差了🤓

Went there on 17th Sept for my maid vaccination. Was amazed by the staff professionalism.. No doubt took us abt 1 hour to get all paper work sorted nevertheless all went smoothly. In fact saw an incident where a 93 yr old lady was seated In her car at the car park and machines were brought to her to get checks done! Wow!! She came for vaccination! Kudos to all the staff of this hosp. Keep up the good work Georgetown Hosp!

Doctor Ooi orthopaedic good. Very fast and efficient

I had my vaccination here on private basis. The doctor , marketing personnel ( Mr Loo), nurses ( Ms Wong ) , and everyone else were simply awesome. Jab was top class too !

All satisfied accept the reception slow. Doctor very professional and friendly......

Datuk Dr Leong was professional, patient and kind. Highly recommended. The nurses and receptionists could improve, but otherwise it is a good hospital.

(Translated by Google) Best! Track urologist from BM camp to farmer's metro. Dr muhd Afzal. A very professional and experienced urologist. The best urologists. A friendly mission helps both in the ward and at the clinic. Have a doctor And the mission is always to treat the patient. Amen ... (Original) Terbaik! Menjejaki pakar urologi dari kpj BM ke metro sg petani. Dr muhd Afzal. Pakar urologi yg sgt professional dan berpengalaman. The best urologists. Misi yg sgt mesra an membantu baik Di wad mahupun Di klinik. Moga doktor Dan misi sentiasa sihat merawat pesakit. Amin...

Very unprofessional doctor , not patient oriented and very business driven .

Very very not professional

TERRIBLE hospitality with OUTRAGEOUS price. Me and my wife decided to try this hospital for the first time despite all the negative comments. Went to meet ENT specialist, had consultation for less than 4minutes with no proper procedure (i’m having doubt since he didn’t show anything on the monitor). Same goes with my wife. They charged RM695 and RM 599 for me and my wife respectively. Argued with the cashier as she refused to provide itemised bills and only provide summary. Definitely the first and last time. Good luck metro! For future customers, don’t even think of going to this hospital if you don’t have a thick wallets.

Very expensive, I give 1 star cause their pricing is ridiculous.

The receptionist taking their own sweet time to register patients , worst than local government hospital. Very slow service. Need improvement on this as they are in front desk.

Very good service. very friendly staff. especially x ray department staff.

good hospitality,good service and well trainned doctor

Bad services, money oriented hospital. Dr liong frm Urology keep avoiding to explaint situation with patient's family member. Very Irresponsible.

My father did a prostat and kidney stone treatment with Datuk Dr Liong on 11 Aug 2020. Very good and very professional services by all hospital staff. Only need to allocate space for prayer room. Excellent services.

(Translated by Google) Datuk Dr. Liong Men Long is very good. Sister on the 3rd floor was very deft and help patients. But the time of hospitalization on the 2nd floor, all the sisters and his attending doctor is very very unprofessional !!!! Just one fine day and helping nurses are nurses basirah. The others sangat2 ​​disappointing !!!!!!!! It is unfortunate. (Original) Datuk Dr. Liong Men Long sangat bagus. Suster di lantai 3 sangat cekatan dan membantu pasien. Tetapi saat rawat inap di lantai 2, semua suster dan dokter jaga nya sangat sangat tidak profesional!!!! Cuma 1 suster yg baik dan membantu yaitu suster basirah. Yang lain sangat2 mengecewakan!!!!!!!! Sangat di sayangkan.

(Translated by Google) one of the best for urology and cheaper (Original) salah satu yg terbaik utk urologi dan lbh murah

(Translated by Google) My husband suffered from severe kidney stones, after being treated by DR.Datuk Liong Meng Long THN 2016, my husband recovered through kidney stone surgery Right kidney function from 35% back to 99%. Thanks God . Thank you Jesus Thank you DR.Datuk Liong Meng Long Thank you medical team (Original) Suami saya menderita batu ginjal parah , setelah ditangani oleh DR.Datuk Liong Meng Long THN 2016 , suami saya sembuh melalui operasi batu ginjal Fungsi ginjal kanan dari 35 % kembali ke 99%. puji Tuhan . Terimakasih Tuhan Yesus Terimakasih DR.Datuk Liong Meng Long Terimakasih tim medis

Thank you to Dr Tan Boon Cheong, Consultant Orthopaedic & Trauma Surgeon for treating my trigger fingers, for being so efficient, kind and gentle. Much appreciated and forever grateful. Thank you .

Great service at all levels, treatment and care by Dr & nurses are good that it makes you recover faster. Will highly recommend this small team as there is great effort.

(Translated by Google) Special treatment to patients (Original) Layanan istimewa kepada pesakit

Went to this hospital for ENT consultation for me and my husband. Planned to use our insurance (outpatient) but it took more than 3 hours for GL to be issued since we don't have referral letter. So we were advised to pay for deposit (will be refunded as per said) by Metro SP admin. Met with Dr Mathew (the only ENT specialist in Metro SP). Very poor and disappointed with his bad service. He only asked us why with very unprofessional tone, then just checked our ears using his torchlight. NO OTHER PROCEDURES not even switch on his special equipments. ONLY BASIC CONSULTATION! Less than 5 minutes for both of us. We were so shocked to be charged RM1300 for total bills and the accountant refused to provide details of the charging. After argument only we got the details. And to our surprise the doctor charged us for consultation RM200 each and procedure (WHICH WAS NONE!) RM300 each and medicine aprxmtly RM200 each person. Insurance refused to cover the charge, which at first was said covered by the admin. I don't recommended this hospital, please read other reviews. So bias and overpriced. This is our first and last. Very frustrated and furious. Afterall my ears problem not solved. Have to find other specialist.

In Metro Specialist Centre for Annual Medical Checkup. The flow of checkup and tests from taking body weight and height, blood and urine, ultra sound, treadmill, and specialist consultation has been smooth and comfortable, over the years. By after lunch, everything is done, easy and satisfying.

(Translated by Google) the phone operator is ignorant, misunderstood and unwilling to make the connection (Original) operator telefon bodoh, tak faham dan tak reti buat sambungan

(Translated by Google) Poor service (Original) 服务差

Need to upgrade

Im working there😂😁

(Translated by Google) The medical staff is very kind to the patient. (Original) 医护人员对待病人很亲切。

(Translated by Google) Long wait for the turn ✨💎💎✨💎💎✨ 💎💎💎💎💎💎💎 💎💎💎💎💎💎💎 ✨💎💎💎💎💎✨ ✨✨💎💎💎✨✨ ✨✨✨💎✨✨✨ (Original) Lamanya tunggu giliran✨💎💎✨💎💎✨ 💎💎💎💎💎💎💎 💎💎💎💎💎💎💎 ✨💎💎💎💎💎✨ ✨✨💎💎💎✨✨ ✨✨✨💎✨✨✨

Very-very bad... From admit until discharge...hopefully all of patient can go to other specialist.....

(Translated by Google) Doctors and nurses are very good, especially doctors. (Original) 医生护士都很好，尤其是医生。

Datuk Dr Liong is an experience doctor.. Surgery procedure was clearly explain before and after.. Nurses are nice if u get to know them better..

Simply charge on hospital bills. Money oriented.

Good and kind Doctor Tan Boon Cheong, treated my sister's fractured wrist with care and due to her old age did not do an operation on her wrist but gave good advice on healing and care.

I went for their interview for Finance Assistant position, the human resource staff said i will have second stage interview with the CEO. After a week, no response after sending them follow up email. So disappointed with them. They should be clear with me if they do not want me. Don't ignore people who are waiting for you. Be professional. If you don't want them to be part of the 'team', just tell and response back the email that I sent. Bad management. I wish you get back you have done to me. I was being professional and kind to them but this is how your hr team reply? shame on you.

The service was not good starting from the registration point, only wanted to consult with Mr Liong on behalf of a stroke patient, previously we had chatted and asked if we could consult on behalf of the patient, the answer was that it was written that we could and the EXP passport was not a problem, when we arrived at the hospital it was difficult for us and Can't register, the only reason is that the patient didn't come, his passport was exp

We went to see dr. Christopher Lee (nephrologist) to treat my dad. He did a really great job and did a thorough examination. He was very careful in prescribing drugs to my dad, since my dad had some complications. In the end, my dad's condition has improved a lot thanks to dr. Christopher.

All the nurses are so nice, helpful, and gave a lot of courage to my father while he stayed there... They look after and treat patients well and patiently... Keep spirit and stay healthy...

Thank you dr christopher lee. He is one of the best doctor i have ever meet. He is very careful to examine patient.

The efficiency is too slow