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GWM Penang

Car dealer Kia dealer

One of the Top rated Car dealers in Butterworth


Address

7132-7135, Jalan Bagan Jermal, Taman Bintang, 12300 Butterworth, Pulau Pinang, Malaysia

Website

csgroup.my

Contact

+60 4-332 3687

Rating on Google Maps

4.40 (157 reviews)

Open on Google Maps

Working Hours

  • Monday: (Lunar New Year (Observed)), 9 am to 6 pm, Hours might differ
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (22) Good (7) customer (6) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Joo Yee T. 1 year ago on Google • 23 reviews
    Terrible. Ever since i service my car here car becomes alot problems. Spent to change new ac part then still smells, i wonder if they really change it. Not a reliable service centre. Never answer calls and no reply whatsapp. Very bad service.
    3 people found this review helpful 👍

  • 5/5 SQ M. 7 years ago on Google
    Highly recommended KIA Service Centre at Penang with experienced/reliable SA and Mechanics handling your car.
    3 people found this review helpful 👍

  • 3/5 Will K. 1 year ago on Google • 197 reviews
    very professional service centre and fast Edited (20 Tues 2022) : Used to be good but now not even provide cleaning after car maintenance, very disappointed
    1 person found this review helpful 👍

  • 5/5 Lee B. 2 years ago on Google • 5 reviews
    Have been sending 2 of my KIA cars for service here since 2018. Good service and reliable 👍🏻👍🏻 Nice customer ludge 😁☕
    2 people found this review helpful 👍

  • 4/5 Divyaruban M. 2 years ago on Google • 120 reviews
    2nd time here ..Clean lobby with comfortable sofa. Nice lounge.. Customer service is good too… Offering free car wash..
    1 person found this review helpful 👍

  • 5/5 Poh Eng Ong M. 11 months ago on Google
    ORA Electric Car test drive.Good.
    1 person found this review helpful 👍

  • 5/5 yogin s. 2 years ago on Google
    3rd service for my kia k5 here,friendly & experience staffs to handle customers.👌🏻👌🏻👌🏻👌🏻
    1 person found this review helpful 👍

  • 5/5 Kung Chun G. 1 year ago on Google
    Good service since day of purchase even though the warranty already expired
    1 person found this review helpful 👍

  • 4/5 SJD 5 months ago on Google • 31 reviews
    vert professional and classy. Price is not bad

  • 3/5 JustineNg N. 11 months ago on Google • 13 reviews
    Went to test drive OraGood Cat. A male sales man was not really helpful, perhaps i drove my myvi to the centre? I suppose a good sales person still need to be friendly even though the customer is not under him/her? Luckily Ms. May See managed to get an assistant to assist me on testdrive even though she is on mc. Nice car, will consider. But just hope that SA can be more friendly.

  • 5/5 amir a. 5 months ago on Google • 12 reviews
    Service advisor very friendly and got good knowledge about car, also explain very detail for the service part that need to do..highly recommend to other, price also reasonable base on which car part u replace.

  • 1/5 Y_ T. 1 year ago on Google • 10 reviews
    I bought my Sorento from this dealer back in 2017, a low spec diesel. I was happy with the quality of their service from 2017 until 2020. In 2021, after my major service that included gear oil change, i found my car can only drive up to 3rd gear. Upon inspection by independent mechanic, we found the root-cause was due to not enough gear oil. After we replaced with new gear oil, the car was back to normal. In 2022 Sept I went back again for a normal service. The service cost has significantly increased from RM550 to RM700. In Jan 2023, the car feels rough and not smooth. Upon checking the engine oil, found it was 30% off from the level marking. We drained out the engine oil and found it was only 4.5 liter vs 7 liter. This Butterworth KIA dealer Chye Seng has deteriorate their service quality, avoid them at all cost.

  • 4/5 Cranberry S. 1 year ago on Google
    I just parked by the side to answer a call. But nice clean building? Selling Kia cars?

  • 5/5 Ahmad Husaini Abdul R. 3 years ago on Google
    I had a best customer experience here.. Kudos!

  • 5/5 sollehuddin i. 2 years ago on Google
    Good service

  • 5/5 Ikmal F. 1 year ago on Google
    Best customer service by salesman here.

  • 4/5 Beow Lee S. 1 year ago on Google
    The 🌟 is for the foreigner who knows more about the cars then those admin people.

  • 5/5 Judy T. 2 years ago on Google
    Good service n friendly staffs

  • 5/5 Kam Wah T. 1 year ago on Google
    Thanks eddy good service, awesome

  • 5/5 ANG Boon T. 2 years ago on Google
    Fantastic services & great customer service.

  • 5/5 mohd k. 2 years ago on Google
    Good service provider. Staff very user friendly

  • 5/5 Lizzy and Lily P. 1 year ago on Google • 2 reviews
    Good experience, nice customer service, clean environment, and reasonal price.
    1 person found this review helpful 👍

  • 3/5 ALIF M. 7 months ago on Google • 2 reviews
    Since when you change to GWM? Did you send any notice to existing customers? What happen to those who bought KIA with extension warranty here?
    1 person found this review helpful 👍


Call +60 4-332 3687 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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