FRIENDS BEAUTY SALON BALI image

FRIENDS BEAUTY SALON BALI

Hair removal service

😠 Terrible service! I wanted to book with them the second time For the first time I paid 1 400 00 what is okay ( already more expensive then everywhere I did, but it’s okay normal price for bali) And for the second time they wanted to charge 1 400 000 + 40% EXTRA!!!!!!!!!!! They said I have to pay gov... People often mention laser, service, friendly, staff, hair, time, treatment, procedure, Hanny,


Address

Jl. Raya Kerobokan No.80, Kerobokan Kelod, Kec. Kuta Utara, KOTA, Bali 80361, Indonesia

Website

friends-bali.com

Contact

+62 813-5378-7788

Rating on Google Maps

4.90 (128 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 6 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: laser (13) service (11) friendly (10) staff (9) hair (8) time (7) treatment (7) procedure (6) Hanny (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kseniia C. 7 months ago on Google • 10 reviews
    Best place for laser hair removal I've tried in Bali so far. It wasn't painful at all, very clean, fast and comfortable. The staff is very welcoming :) I will be back for sure!
    1 person found this review helpful 👍

  • 1/5 Катерина �. 4 months ago on Google • 3 reviews
    Terrible service! I wanted to book with them the second time For the first time I paid 1 400 00 what is okay ( already more expensive then everywhere I did, but it’s okay normal price for bali) And for the second time they wanted to charge 1 400 000 + 40% EXTRA!!!!!!!!!!! They said I have to pay government tax 40% extra ( and this new rule begins from exactly this day I wanted to book) No matter cash or card they will charge 40% extra! They also said that if I pay 2,600,000 now, then next time they will do the procedure for me for free! in this case, one procedure will cost 1,300,000!!!! Which is just pointless in my opinion! It all looks as if they urgently needed money and they decided to make money in the here and now! At the same time, I wanted to make an appointment earlier, but I decided to move it two days ahead and not a single employee informed me in advance about the 40% tax! I have never seen such a consumerist attitude towards clients and such terrible service in Bali. So, I wrote to other laser studios and, strangely enough, they do not have such a policy of 40%, although this salon claims that this is correct for everyone! For my friend they suddenly did 15% extra last month 🤷‍♀️ Now 40% What’s next? TERRIBLE SERVICE! I never left such a review to anyone, but their attitude just infuriated me, because they confirm their words with a post from Instagram!
    1 person found this review helpful 👍

  • 4/5 La W. 4 months ago on Google • 73 reviews
    Pretty nice place. A little bit tricky to find the location. Treatment service was cool, staff were friendly and even I got a free promotion for the next wax treatment. Thank you!

  • 5/5 Emily M. 4 months ago on Google • 67 reviews
    Great treatment, very thorough and minimal pain. They didn't have EFTPOS/card payment option and I was charged a "government fee" (tourist levy?) in addition to the fee on their website and price list (around 15% extra) but this was upfront (not a nasty surprise) and I am happy with the treatment and service.

  • 5/5 Екатерина K. 3 months ago on Google • 60 reviews New
    Master Hanny, I recommend her! Professional, friendly! I recommend

  • 2/5 Katarina A. 2 months ago on Google • 55 reviews New
    It's been 3.5 weeks since I had laser done in this area. I did 3 zones: bikini, armpits and legs. My doubts about this place began already in the office, when I realized that the master had finished everything too quickly. Typically, these areas are treated for at least an hour, thoroughly processing each one. And then, chick-chick, and in 40 minutes suddenly all the zones were “ready.” But okay. I decided to look at the result. But it turned out to be practically zero. This was my fifth laser procedure overall (I started the course in September and did it in another studio) and I know what the result should be 2-3 weeks after the laser: lost hair, smooth skin, reduced hair volume. Result: there is a lot of unfallen hair left. In fact, the volume with which I came there is what I leave with. Worst on the shins. It was as if the laser had never been made there at all. I wrote to them in messages and told them about the situation 2 weeks later. They told me to wait another week. I waited 3.5, the situation is the same and I understand that it won’t get any better. In the end, I just threw the money away. I really regret that I decided to get laser done in this salon. I give two stars for the friendly employees, coffee and interior. But no matter how friendly the workers are, the main thing people come for is the result of the procedure.

  • 5/5 Branka 3 months ago on Google • 48 reviews New
    Absolutely amazing staff. Evryone is so nice, friendly and polite. Hanny - lady that did my laser was amazing, knowledgeable, explained everything and took time to do it. Place is clean, bright and modern. All recommends. I will certainly go again there and recommend to m6 friends 🩵

  • 5/5 Johan S. 7 months ago on Google • 33 reviews
    I had a very pleasant experience here, men friendly. I had the Laser hair removal for full Brazilian and full legs for men. Service was top notch, super friendly staff, and appropriate pricing. Can’t wait for my next session

  • 5/5 Ksenia N. 7 months ago on Google • 18 reviews
    Amazing service! Especially like the design and people working there. The treatment also went perfect, careful, effective and clean

  • 5/5 Daria B. 6 months ago on Google • 17 reviews
    I am insanely happy to find this salon, very friendly staff, the master Hanny is the best, will definitely come again ❤️

  • 5/5 Betty C. 7 months ago on Google • 14 reviews
    went there to get laser hair removal done 🪽they have THE sweetest staff! excited to continue my next sessions also at their studio 💫

  • 5/5 Evgeniya T. 3 months ago on Google • 5 reviews New
    Pleasant service and prices. Professional master and quality laser are the main factors why I chose this salon. Master Hanny thoroughly works out the areas and also takes care of me like a mom 🫠 I would say this salon exceeded my expectations of the procedure. Thank you!

  • 5/5 jeanette a. 7 months ago on Google • 5 reviews
    This place is very nice, clean and cozy. The service is excellent and price makes sense. Definitely recommended for hair removal service.

  • 5/5 Deanne E. 5 months ago on Google • 5 reviews
    What a wonderful place! The manager and staff were exceptionally responsive and friendly. It has great AC and is spotlessly clean. Hanny, the hair laser technician, is superb and made me feel instantly at ease and relaxed. She’s a highly experienced professional and certainly knows what she’s doing. In her capable hands, my treatment was very pleasant and comfortable. Enjoyable even, which I wasn’t expecting. I will be back soon FRIENDS! 😃

  • 5/5 Galina 7 months ago on Google • 5 reviews
    I really liked the studio. Firstly, the administrators themselves are nice and responsive girls. Secondly, the master was very scrupulous, attentive. The procedure was easy and painless

  • 5/5 Aprilia D. 2 months ago on Google • 2 reviews New
    Thank you Friends, it was a pleasant experience to be able to have treatment here, the place is cozy and greeted by friendly staff and therapist Hanny who is really very professional. Really recommend

  • 5/5 Shelley O. 3 months ago on Google • 2 reviews New
    This is such a lovely place and the staff are truly lovely as well. The service I had was a wonderful experience and my skin has never felt so good. I'm going back again tomorrow for another treatment, thanks again team

  • 5/5 Дарья �. 6 months ago on Google • 2 reviews
    For the first time in a year, I settled in a laser studio in Bali. How I missed such procedures, service, beauty. I was greeted pleasantly and everything went comfortable . I especially want to highlight the girl Hanna , she is very sweet and kind, I am glad to meet you. I will come again 100% ❤️❤️❤️

  • 5/5 Olga C. 4 months ago on Google • 2 reviews
    Super service, perfectly organized process, management 5++++++. The laser is good, effective. Honey is a very good master. Thank you 🙏🌊👙!!!!!


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