2/5 Leslie B. 10 years ago on Google • 65 reviews
**This
review
is
for
the
Polished
Boutique
Nail
Salon
*within*
the
Salon
Ventures.**
Couldn't
tell
you
how
the
service
was,
as
I
never
got
that
far.
Staff
was
rude
and
misleading.
If
you
choose
to
go,
here's
the
low-down.
I
purchased
a
Groupon
and
followed
the
instructions
listed.
It
specifically
said
an
appointment
was
necessary
and
named
M.
G.
I
left
a
message
twice
before
receiving
a
return
call
and
actually
getting
an
appointment
scheduled.
When
I
spoke
to
M
on
the
phone,
she
expressed
confusion
as
to
why
her
name
was
mentioned
because,
as
she
stated,
she
and
her
associates
are
the
only
ones
there.
She
made
my
appointment
for
a
Saturday
at
1:30pm.
I
showed
up
at
my
appointment
on
time,
entering
the
building
and
taking
a
seat
in
the
waiting
area
just
inside.
There
was
no
one
there
to
sign
me
in,
and
no
clear
indication
of
what
to
do.
The
building
said
Salon
Ventures
on
the
front,
and
inside
were
lots
of
rooms
with
hair
stylists
working
within.
I
sat
for
twenty
minutes
and
watched
as
other
customers
were
sought
out
by
employees.
At
the
end
of
this
time,
I
tired
of
waiting
and
began
to
wander
the
building
looking
for
someone
who
could
help
me.
I
asked
an
employee
if
there
was
someone
named
M
there
and
she
showed
me
to
the
room
at
the
very
back
of
the
building.
M
asked
if
she
could
help
me,
and
I
replied
that
I
had
an
appointment
but
no
one
had
told
me
with
whom.
I
gave
my
name
and
another
woman
spoke
up
that
the
appointment
had
been
with
her,
but
that
it
was
for
1:30.
I
told
her
that
I
had
been
there
on
time,
but
had
been
waiting
twenty
minutes
in
the
waiting
area.
She
informed
me
that
I
should
have
come
back
to
their
“suite”
(number
9,
as
indicated
by
a
little
card
by
the
door)
when
I
first
arrived
and
that
if
I
had
read
the
Groupon,
I
would
have
known
that.
There
was,
she
said,
a
big
map
when
you
first
came
in
that
said
to
come
to
your
“suite”.
There
are
apparently
38
businesses
within
the
Salon
Ventures
building,
not
just
M
and
her
associates
as
I
was
at
first
told.
She
could
not
continue
my
appointment
today,
and
I
would
need
to
reschedule.
This
was
frustrating,
as
I
have
two
children
and
need
to
arrange
childcare
in
order
to
take
time
for
appointments
like
this.
On
my
way
out,
I
looked
for
the
“big
map”.
It
is
to
the
right
of
the
waiting
room.
By
the
time
you
get
that
far
in
and
realize
there’s
no
one
signing
you
in,
it’s
already
out
of
view.
But
she
was
right—there
was
a
little
sticky
note
that
said
“Ck
in
w/your
station”.
So
obviously
intended
for
folks
who’ve
never
been
before.
It
couldn’t
possibly
be
a
note
to
anyone
else.
After
I
left,
I
reviewed
my
groupon
voucher.
I
wish
I’d
pulled
it
out
while
still
there.
It
says
nothing
about
“suite
9”,
except
in
the
address.
M
did
not
inform
me
of
these
extra
instructions
on
the
phone,
and
I
have
never
before
encountered
a
business
run
this
way.
I
am
very
unhappy
at
the
way
I
was
treated,
as
though
any
idiot
should
have
known
what
I
did
not.
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