Queen Mansion Apartment image

Queen Mansion Apartment

Serviced accommodation

😠 DO NOT STAY HERE. Our stay was ruined by the hotel cleaners who rooted through all of our bags to steal our money. When we informed the manager that our money had been stolen they refused to help going as far as to laugh at us and accuse us of loosing the money ourself. When we arrived the room was... People often mention room, clean, nice, staff,


Address

Cambodia, #176, St.460 រាជធានី​ភ្នំពេញ, Phnom Penh

Website

www.queenmansion.com

Contact

+855 12 262 362

Price rating

$32/night

Rating on Google Maps

4.40 (67 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (10) clean (8) nice (8) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Daniel Beyer C. 5 years ago on Google
    I spent three nights here and enjoyed it very much. The room was clean and fresh towels were supplied every day. The pool on the rooftop is very nice in the hot weather and the gym is well equipped as well. They were overbooked the first night but supplied me with a room where another tenant was traveling for a month, so the arrangement was fine. The next day I moved to the right room. The staf is friendly. The places do not have a bar or restaurant but is located in a nice quiet area near the Russian market and there are tons of places to eat nearby. Thank you for a good stay. Daniel
    3 people found this review helpful 👍

  • 1/5 Abby F. 10 months ago on Google
    DO NOT STAY HERE. Our stay was ruined by the hotel cleaners who rooted through all of our bags to steal our money. When we informed the manager that our money had been stolen they refused to help going as far as to laugh at us and accuse us of loosing the money ourself. When we arrived the room was dirty, the kitchen was poorly equipped not even having any knives. The air conditioning did not work and despite repeated asks to fix it they did not meaning that one of the guests had to sleep on the couch. The washing machine leaked all over the kitchen. One of the glasses was broken when we arrived which we informed the staff of but they still tried to demand we pay for it when leaving. The staff were rude, disrespectful and unhelpful. This horrific hotel ruined our stay in Phnom Penh and I would highly discourage anyone from staying here.
    3 people found this review helpful 👍

  • 5/5 Alex S. 11 months ago on Google
    The staff is really friendly and helpful. Rooms and the building are modern and clean. We just love the area, lots of places to shop and eat (Khmer & Western)
    1 person found this review helpful 👍

  • 1/5 Владимир �. 1 year ago on Google
    I forgot my clothes in my room when check out, in 2 days when I called to receptionist he said they didn’t see any clothes, so after I came there they found some of my clothes, but the part of my clothes was never found and returned
    1 person found this review helpful 👍

  • 1/5 Asha F. 10 months ago on Google
    DO NOT STAY HERE. We were robbed by the cleaners and the hotel did nothing to compensate. Additionally the room was left dirty full on ants. One of the rooms air-conditioning units did not work (despite asking 3-4 times for it to be fixed) meaning a whole room and bed was unusable and one guest had to sleep on the couch. On arrival to the room one glass was cracked and broken which we told the manager. We were then told we had to pay to compensate the broken glass, which we had not even broken. Overall horrific stay which ruined our time in Phnom Penh, the staff made no efforts to apologise for any of the problems, even laughing at us when we reported that our money had been stolen. DO NOT WASTE YOUR MONEY
    1 person found this review helpful 👍

  • 5/5 ItssFiiN 11 months ago on Google
    Loved this place. The roof top is unreal - literally everything is perfect, the security and team are nice. Our room was clean, modern and had the best shower pressure I’ve ever had in my life! Having a gym is at the hotel is also a nice touch however the machines aren’t the best but can’t fault a free included gym eh!

  • 5/5 Gin H. 1 year ago on Google
    Very clean, staff so nice. I went back for the 3rd time and will continue to choose here ❤️❤️

  • 5/5 FusionFitRx_CPT Personal & Online T. 1 year ago on Google
    2nd time back in Phnom Pehn and we went back to Queen Mansion again because this place is so clean. Service is great, staff are so friendly and always helpful. Location is close to a Crossfit gym and it's a plus for us. It's also surrounded by awesome restaurants and lots of places to eat and different cuisines options, from sushi to Mexican food...you name it!

  • 5/5 Daisy T. 1 year ago on Google
    Really great, clean apartments with a rooftop pool and amazing view.

  • 5/5 Nemanja M. 9 months ago on Google
    I stayed 3 night there, nice apartment, cozy, nice bed, clean, quiet neighborhood, roof top pool with amazing view. Nearly by local market and few restaurants or coffee shops, close to the centre(with tuktuk), nice stuff and helpful, recommended 10/10.

  • 4/5 Haikal 6 months ago on Google
    Staff are welcome and helpful, Good Facility, Rooms Clean, Price commensurate with the facilities obtained

  • 5/5 Joe C. 8 months ago on Google
    Highly recommended for its good location, street foods, lots of cafe, restaurants, laudromat, book store, "Daughters of Cambodia" a non-NGO meaningful social enterprise, and lots more...

  • 5/5 Setyabudi 5 months ago on Google
    Location is best, close to many kafe. More rooms available in the new building. Nice and clean room. The hospitality is very good.


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