I was impressed by the service I received, within few hours the order was delivered. The communication and customer care was excellent! Glad we have such online shopping services in Rwanda! Keep it up!!!!

Awesome design and Secure Payment options :) Thanks

Perfect service, quick delivery - products as advertised. Couldn’t have asked for a better site/store

Wow! Just short of words! Timeliness? Tick! Customer care? Tick Responsiveness? Tick The staff was incredibly welcoming and helpful. I would definitely come back!

the online shop in rwanda with wonderful mobile application

Good quality laptops and great after sales service. I will definitely be buying from Roots Rwanda again in future:)

Roots Rwanda is an exceptional Online shopping store. They have a tremendous way of serving their prospects on time and in a real quality. I worked with them and will always do 'cause they have their stand alone potential in handling customer service in accordance with customer's needs. Please do work with them, you will not regret!

The Roots Rwanda team went over and above their service to provide me with high quality products and service.

Loved it. It's not the first time I have bought from them. The product I was ordering this time (2 sets of earbuds) were exactly as advertised and I have no complaints. The delivery time in particular was great, being pretty much under half an hour! Their online customer service was great. Couldn't be happier!

This place and its services are incredible. When you order products, they immediately deliver them to you when you live in Kigali. If not in Kigali, they give you some working days for your products to reach you. Thanks 😊

I recently had a fantastic experience shopping my computer online. The website's user-friendly interface made navigation a breeze, and the product range was impressive. The detailed product descriptions and customer reviews provided valuable insights. The ordering process was seamless, and my items arrived promptly, well-packaged, and in perfect condition. Customer support was responsive and helpful when I had a query. Overall, a reliable and enjoyable online electronics shopping experience.

Their exceptional customer care showcases meticulous attention to detail, patience, and quick learning abilities. It was a pleasure conducting business with them, and I highly recommend reaching out without hesitation.

The best delivery service ever. Their customer service is above and beyond. I had to send a birthday gift to Kigali, and they helped me out in choosing the best products and also their representative Mariam helped me a lot in ensuring secure and timely payment from here (Pakistan). Thanks a lot Roots Rawanda team, specially Mariam.

Ordered and received my order in less than 3hours

I recently had good services at roots Rwanda online shopping, good customer care and it has a good user friendly interface where everyone can use, keep moving you are on the top.

Thanks Roots Rwanda for your excellent service, I really appreciate your online shopping for making our life being easy through quality products.

Their products are really nice, you can use and re use again no damage, you don't even need to have guarantee, I won't forget also their customer care 🙏, thank you Roots Rwanda

By buying from Roots Rwanda i got my wireless keyboard and mouse in good quality

Very good experience. Fidia was very supportive and provided excellent customer service. Well done Fidia. Well done Roots

Only genuine online

Very supportive, Great

I love the customer service of Roots Rwanda online store, the delivery is prompt and services excellent. I strongly recommend Roots to anyone who seeks excellent delivery and service.

We love the service you provided, appreciation Good Online store I've ever seen. Thanks for making it in Rwanda!!!

Fastest growing startup in Kigali, have wide range of products.