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Frequently mentioned in reviews: good (26) services (26) service (23) care (22) customer (18) hospital (16) Good (10) time (8) doctors (6)
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  • 5/5 Aadarsa Varna R. 1 year ago on Google
    I came here because I had a very painful toothache. They were very nice to me, and I only had to wait about five minutes, and then they brought me in. Dr. Madhusudan helped me understand the procedure and explained to me why removing the tooth was necessary. He helped me a lot. It was very quick, and I got my tooth right out, and it felt much better after that.
    3 people found this review helpful πŸ‘

  • 1/5 kansiime a. 1 year ago on Google
    We are really thankful to WIWO staff,concerning service delivery you are the bestπŸ‘ŒπŸ‘ŒπŸ‘Œkeep the spirit Guys! May God in heaven enlarge you than expected
    3 people found this review helpful πŸ‘

  • 4/5 Jemima M. 8 months ago on Google
    Great doctors and customer service, however the person responsible for taking vitals was not around for almost two hours leading to a long messy queue which reflects badly on the great service from the rest of the team. Thank you to the head of customer service for your assistance.
    2 people found this review helpful πŸ‘

  • 5/5 Sal E. 4 years ago on Google
    i made an endoscopy and took the video of it after which i loved
    2 people found this review helpful πŸ‘

  • 5/5 Rahul P. 1 year ago on Google
    I am getting my teeth aligned. It's been such a hassle free experience. The specialist comes in every 40 days. I would recommend WIWO.
    2 people found this review helpful πŸ‘

  • 5/5 Robert T. 1 year ago on Google
    Visited the hospital during the late hours. The doctor was available at night. Had a good experience overall.
    2 people found this review helpful πŸ‘

  • 5/5 Simbi J. 1 year ago on Google
    Just saw yr page,but guess what;Friday was such a good experience about patient care in hospitals in Rwanda!I brought there a friend of mine from kenya but as soon I arrived to your hospital I met a guy whose t shirt had a name Fidel on it. He helped us for a quick service and ensured we were given the best service!within 2hrs we had got our CT scan results!got to know that you have a good gynecologist lady from India and a good surgeon from India.Dr kayibanda is also a good reputed Doctor.will be referring people to you guys!
    2 people found this review helpful πŸ‘

  • 5/5 Liliane U. 1 year ago on Google
    Thanks for ye best services especially in dentistry and general medicine…you also have a beautiful radiology department
    2 people found this review helpful πŸ‘

  • 5/5 Priscilla K. 1 year ago on Google
    They really came in the right time as I had went to several dentists and couldn’t get the right teeth treatment I needed. Thank you very much Wiwo. Am thankful πŸ₯°
    2 people found this review helpful πŸ‘

  • 1/5 Shema E. 1 year ago on Google
    First class patient service care. Very nice and welcoming staff…
    2 people found this review helpful πŸ‘

  • 5/5 Kanyangemwe G. 1 year ago on Google
    A very supportive staff and excellent patient care .
    2 people found this review helpful πŸ‘

  • 4/5 nzisengera E. 2 years ago on Google
    Good place, a lot of care
    1 person found this review helpful πŸ‘

  • 5/5 Kais Al K. 6 months ago on Google
    It has to be the best hospital in all of Rwanda. The way they handle patients is professional and many of the staff are friendly and welcoming. I can definitely recommend Wiwo Hospital. Five stars from here
    1 person found this review helpful πŸ‘

  • 5/5 Giramata S. 11 months ago on Google
    A thank you would be an understatement to Dr Ganga and the hospital team at large. I especially loved how Dr. Ganga really took her time to explain my conditions, ease my mind and listened to all my concerns. She discussed with me in a detailed way my treatment options that later turned into a planned, smooth and successful surgery. I highly recommend her to anyone looking for a specialist in gynecology.
    1 person found this review helpful πŸ‘

  • 5/5 Josepha U. 1 year ago on Google
    I was looking for dental care, I was served well but those services are very expensive. What I propose to ameliorate is customer care at reception,as clients I think we don't know and it's not easy to know how we follow each other,thus it must be well organized.(like using numbers or other options)
    1 person found this review helpful πŸ‘

  • 2/5 Nyirajyambere D. 1 year ago on Google
    I like this hospital, they have good customer care through their business manager, Mr Fidele and good Doctors too!
    1 person found this review helpful πŸ‘

  • 4/5 PRINCE J. 2 years ago on Google
    Overall just a great hospital
    1 person found this review helpful πŸ‘

  • 5/5 Divine I. 3 years ago on Google
    Customer service specialityπŸ‘Œ
    1 person found this review helpful πŸ‘

  • 5/5 Wiwo H. 3 years ago on Google
    i made an endoscopy, best services...
    1 person found this review helpful πŸ‘

  • 5/5 moses c. 1 year ago on Google
    It’s a good hospital with good caring people like Fideli is the best
    1 person found this review helpful πŸ‘

  • 4/5 Raymond Tiff K. 2 years ago on Google
    Good hospital
    1 person found this review helpful πŸ‘

  • 5/5 Ntwayingabo P. 10 months ago on Google
    It's my first time to reach in this beautiful hospital, so am very happy for services I meet Mr doctor Adrien, for sure am happy. Appreciate for everything you done for me, So now am waiting results but am happy Thank you I'm Patron ntwayingabo

  • 5/5 Sanni O. 10 months ago on Google
    Customer care very helpful and ready to help, lovely doctors and I Will highly recommend this hospital to anyone in Kigali Rwanda! Solved my problem and I didn’t see that coming ❀️ Nice hospital with lovely hospitality

  • 5/5 habimana i. 9 months ago on Google
    It is so fast to get services. Customer care is really good as well, but somehow expensive to those who do not use any health insurances when it comes to use machines through the parts of the body , and also the result of utrasound is usually delayed

  • 5/5 Rwigira J. 9 months ago on Google
    Thank you for your Good services,you have the specialist doctors and excellent customer Care she's good at in her work keep it up and God bless her

  • 5/5 MUNYANEZA JEAN C. 10 months ago on Google
    Thank you for your Good services 'you have Good customer care Anipha I like the ways she care about patient many credit goes to her keep it up!!!!!!!

  • 4/5 Marie Paule U. 10 months ago on Google
    I always go there and get good service. Thus they have few specialists in some services like dentistry, internal medicine, gynaecology and gastro. But dermatology, pediatric and ENT services are much needed. We will appreciate if those services are added.

  • 4/5 Byiringiro C. 9 months ago on Google
    Since yesterday I came for medical tests and I was genuinely pleased by the service from customer care to doctors whom I got to meet. I was really happy when I needed to get my insurance form filled in. This was done perfectly. Congratulations πŸŽ‰ for your work.

  • 2/5 oldino c. 2 years ago on Google
    Haircut unsex skin Care with good product

  • 5/5 Gaspard S. 8 months ago on Google
    It was my first time to come in wiwo hospital the service was good. The only thing that you may need to change are the seats when one enters, it confuses the customers. And customer care services must be separately to cashier.. Thank you for the service

  • 5/5 thomas n. 9 months ago on Google
    I am satisfied with the service provided to me, Recognizing clients' wishes and time is invaluable. However I would like to suggest that when you refer someone to the other hospital, you should communicate beforehand for easier and quicker services. Thank you

  • 5/5 Uwamahoro D. 9 months ago on Google
    Hello team wiwo hospital let me take this time to appreciate your receptionist Jacky for good services she provided to me when I came to see Dr vasim she was talking all of care of me God bless you so much for your good services πŸ™πŸ™

  • 5/5 Ntaganira J. 9 months ago on Google
    Thank you for your Good services for sure you have excellent customer care I got a Good advice from her and services is very quickly Keep it up

  • 5/5 Muhoza E. 10 months ago on Google
    Thank you for your good services you have good service but there is daleying in many depertment like when you need same one taking sample and geting result you have Also good customer care keep it up and God bless you

  • 5/5 Munyangeyo E. 10 months ago on Google
    We really thankful wiwo hospital, I was there last week, their doctor gives me good service and especially customer care but your receptionist was bad service, change those mind God bless you πŸ’•

  • 5/5 GASANGWA J. 10 months ago on Google
    Am John, it’s my first time to visit your hospital, And I liked your customer care service, and people on the front desk are delivering services quickly which i have appreciated.But i would like to request you to see how you can reduce on the time of waiting results. Thanks for your services i do appreciate. Regards John.

  • 4/5 Kagurube Pierre C. 11 months ago on Google
    Frankly, the services are good. I appreciated how we have been received and how faster the decision to get my wife surgered has been been made as well as lab exams. However improvement would be much appreciated on lodging side: For instance, bed sheets were not clean, shower installations are broken, floor cleanness, etc... As an engineer, I would recommend an electrician and a plumber for bi-weekly visit to that everything is inspected and fixed. If all this is well done, your Clinic would be recommended to other patients especially those in need of surgery services.

  • 5/5 Antoinette M. 1 year ago on Google
    Thank you for your Good services,I meet with interest doctor,and you have good customer care but reception is very slow

  • 5/5 Vasim hasan raja s. 1 year ago on Google
    Best place for laparoscopic surgeries like gall bladder , appendectomy, for gastro services like endoscopy, colonoscopy. Single centre for Ct scan , mammograms, ultrasound, Xray, ecg

  • 1/5 Cynthia N. 1 year ago on Google
    We are really thankful to WIWO Hospital, I was there last week their doctors gives me good service and especially customer careπŸ‘ŒπŸ‘Œ keep up

  • 5/5 Adelphine m. 1 year ago on Google
    I was here from reception, customer Care x-rays scanner down you have Good service thank you so much and we want many service regarding pediatric and other

  • 5/5 Clemence U. 1 year ago on Google
    I like very much Your services especially Fidel in dentistry department And Also you Have a Good customer care keep It up

  • 5/5 David M. 1 year ago on Google
    From reception desk, x-rays scanner down toward the Doctor. I received an awesome service. Thank you so much, keep it up

  • 4/5 Atamba J. 1 year ago on Google
    Very good with patients and they have good customer service. Their doctors have good service and they explain keenly when explaining or examining you.

  • 5/5 Jane M. 1 year ago on Google
    I've been with WIWO for more than 3 years and we I love the services and customer care services are excellent πŸ‘Œ


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