1/5 Alyssa C. 1 year ago on Google
I
just
want
to
preface
that
I
rarely
write
reviews,
nonetheless
a
negative
one.
Before
I
ordered
from
the
restaurant,
I
did
extensive
research
on
what
African
food
I
should
try
and
I
came
to
the
conclusion
that
I
should
order
Beef
Egusi
Sauce
w/
Fufu
and
Beef
Ogbono
Sauce
w/
Fufu
from
this
restaurant.
My
sister
and
I
were
excited
to
try
it
out,
just
to
find
out
our
food
was
completely
inedible.
As
a
person
who
is
not
a
picky
eater
and
just
eats
any
food
placed
in
front
of
her,
it
was
genuinely
hard
for
me
to
swallow.
I
called
the
restaurant
expressing
that
I
did
not
like
the
food
because
the
food
was
completely
inedible.
I
asked
them
if
they
could
recook
the
food
or
recommend
me
another
popular
item
in
the
menu.
Unfortunately,
they
don't
do
refunds
or
exchanges,
and
wasn't
open-minded
to
compromise.
Although
I
did
not
have
any
malicious
intent
towards
their
restaurant
and
wanted
to
give
this
experience
a
second
chance,
the
manager
was
very
rude.
I
was
accused
of
leaving
a
review
that
was
not
even
mine
and
not
doing
prior
research
before
ordering.
They
said
that
they
would
forward
my
phone
number
to
the
owner
of
the
restaurant
and
I
have
never
gotten
a
call
back
since.
TLDR:
In
my
experience,
the
food
was
bad,
customer
service
was
worse.
I
was
open-minded
for
a
compromise,
and
got
shut
down
immediately.
EDIT:
(Response
to
the
Restaurant's
response
to
this
review)
I
was
told
from
the
manager
that
I
would
get
a
call
back
from
the
OWNER
of
the
restaurant,
not
the
manager
of
the
restaurant
again.
Still
haven'
t
talked
to
the
owner.
When
I
got
a
call
back
from
the
manager
again,
she
accused
me
of
leaving
a
review
that
was
not
mine
(which
was
my
sister's,
and
I
did
not
influence
her
opinion
in
any
way)
and
hung
up
on
me.
No,
I
was
NOT
told
to
come
back
to
try
their
food,
I
was
told
straight
up
that
I
could
not
get
a
refund
or
exchange.
I
was
NEVER
offered
a
remake
of
my
order
free
of
cost.
I
don't
want
to
replace
my
meal
if
it
means
paying
for
it
again,
that
would
simply
waste
my
time
and
money.
"I
simply
believe
this
was
a
miscommunication
and
differences
of
opinion."
No,
I
clearly
communicated
that
I
wanted
to
give
this
restaurant
a
second
chance
and
see
if
they
could
make
my
order
a
second
time
or
recommend
me
another
popular
food
item.
I
was
defending
you
for
goodness
sake
and
gave
every
negative
review
of
this
restaurant
the
benefit
of
the
doubt.
But
no,
the
manager
was
just
rude
to
me.
My
sister
and
I
only
took
2
bites
of
the
food
and
threw
it
away,
safe
to
say
it
was
inedible.
This
restaurant
does
more
damage
control
than
actually
improve
their
food
and
customer
service.
PS.
Very
rude
to
call
my
sister
close-minded
when
she
was
open-minded
enough
to
try
this
restaurant.
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