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Starbucks

Restaurant Cafe Bar Coffee shop Breakfast restaurant Coffee store Espresso bar Internet cafe

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. People often mention order, customer, store, service, time, Starbucks, coffee,


Address

1033 S Fort Hood St, Killeen, TX 76541

Website

www.starbucks.com

Contact

(254) 634-6434

Price rating

$$ $$

Rating on Google Maps

4.10 (656 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 4:30 AM to 8 PM
  • Wednesday: 4:30 AM to 8 PM
  • Thursday: 4:30 AM to 8 PM
  • Friday: 4:30 AM to 8 PM
  • Saturday: 5 AM to 8 PM
  • Sunday: 5 AM to 8 PM
  • Monday: 4:30 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: order (14) customer (7) store (6) service (6) time (6) Starbucks (6) coffee (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Diana B. 1 year ago on Google
    This particular visit I was told, "it's okay it's your world. We just live in it." I'm was taken back. If an individual stop and thinks about that statement. The employee just told the random customer, that the customer is self centered in a back handed way. I let the statement go, I really shouldn't have. Everyone wants to be treated with respect. I don't think everyone asks them selves am I treating other with the respect I expect to given.........
    3 people found this review helpful 👍

  • 5/5 chuck a. 2 years ago on Google
    They are so sweet! So I originally wanted something they didn’t have so the girl who took my order was very sweet and helped me pick something else out. They then made us an extra drink with a heart on it for the inconvenience!! Y’all made our day today!
    2 people found this review helpful 👍

  • 5/5 Dawn D. 2 years ago on Google
    This is my favorite store. The employees are ALWAYS so nice, professional, and friendly. They make it a point to smile, even through their masks, and interact with each customer. In times where everyone seems so stressed, this store seems like a breath of fresh air. I highly recommend this store!
    1 person found this review helpful 👍

  • 1/5 Jerika A. 2 years ago on Google
    My family and I were the only ones in line waiting to order and it took one of the four people working, 2 minutes to say anything to us. That was frustrating in itself. I was really friendly to the young women, but she was so rude and short with me. She was asking for my order but not actually listening and I had to repeat myself twice and she still got the order wrong. So she had to fix it. Then when I got my drinks back she got Carmel ALL OVER the cup. It honestly felt intentional. This was the absolute worst service I have ever gotten from here.
    1 person found this review helpful 👍

  • 5/5 April M. 1 year ago on Google
    I love it here, Chris and Kim specifically are my favorite people in the world. They always take care of me, regardless of how long it’s been since I’ve been there. They really care about the guests that come through and make your experience so amazing. They are the sweetest people, and I’ll always choose this location over any other just because of them two.
    1 person found this review helpful 👍

  • 5/5 Jessica D. 1 year ago on Google
    Absolutely love this place and they are always so sweet!! Coffee is always done to perfection & the employees are AMAZING! Chris is always so happy to be there & always so kind!
    1 person found this review helpful 👍

  • 1/5 Monila T. 1 year ago on Google
    First time and had a so called mocha caffee it looks and taste like a chocolate shake no steamy milk or Expresso ......😔my first time and my last time Starbucks..
    1 person found this review helpful 👍

  • 5/5 Shylo D. 7 months ago on Google
    Nice little Starbucks just as it normally should be. Crew is friendly with great customer service. Would recommend

  • 5/5 caydiese j. 1 year ago on Google
    Today I came in and it was only three employees in the front. Jeanette was one and I see her running around working her butt off. Meme was the other one and she was also doing great. Keep it up ladies !

  • 5/5 Izzy P. 9 months ago on Google
    Always a pleasant place to sit & enjoy a drink. Staff is very welcoming! I had a Mango Dragonfruit Lemonade & it was very refreshing. Sorry, I accidentally deleted the pic of the drink.

  • 2/5 Nicholas L. 6 months ago on Google
    This location has consistently missed the mark on making drinks. I promise I’m not just being a karen. Examples include dirty chai lattes made without the ordered espresso, and only had enough chai in it to turn the milk brown. I was drinking brown milk with ice; shaken espressos combined improperly with inconsistent measurements. This issue has occurred on all different days of the week and weekend, and at different times of day and night. I’m not sure if they have a high turnover rate at this store, but they’re lacking training and management support for this issue to be so common. Really unfortunate. The food comes out hot and in a timely fashion though, so they at least can do that and pour cold brew if that’s your thing.

  • 1/5 JPizzle 5 months ago on Google
    Way to fill up my coffee cup 3/4 full and fill the rest up with whipped cream, to make it look full. Felt light as soon as it was handed to me. Stop rationing and give folks what they pay for.

  • 3/5 C. N. 5 months ago on Google
    Expect to wait a really really long time for a coffee. Even if you order ahead, give it 30 minutes before showing up. It’s like this every time.

  • 5/5 Crystal W. 6 months ago on Google
    Great Starbucks experience! Everyone working on Saturday, October 21 at 12:20p needs an incentive. Everyone was so welcoming, each person spoke and asked how my day was going but it was your employee Ty who put the icing on the cake. Before this visit I had no idea Starbucks gives samples. I’m not much of a coffee drinker but wanted something hot, not too sweet but not to overpowering in the espresso department. Ty listened to what I liked and didn’t like when it came to coffee and took the time to make 2 samples for me to try. One being the new pumpkin latte which I was skeptical about due to not being a fan of pumpkin flavored foods, but this was the perfect blend of sweet and coffee and not too overbearing with the pumpkin. His customer service was top notch 👌🏾 Great guy, even better experience! Thank you Ty!! Hopeful this is shared with you 🙏🏾

  • 5/5 Shawna C. 1 year ago on Google
    They always get my order correct and the baristas are super nice.

  • 1/5 Annette T. 9 months ago on Google
    My drive-thur order was missing an ingredient, try to call to say my order was incorrect, but it goes straight to voice mail( 3 times). I did not even get a receipt to see if your phone number was different then the on line site.

  • 1/5 Harley A. 1 year ago on Google
    I put in a pickup order because it said on the app it was open. When I arrived at the store drive-thu it said they were closed a whole hour early. I went to the front to talk to someone about my order. When I knocked I was immediately sushed off with a hand wave. I then knocked again and signed that I'm hard of hearing and showed through the glass I have a pick up order that I already paid for. The lady behind the counter then made a hand cutting neck motion and said no and once again shushed me away. She didn't even have the decency to come to the door and help me. I had to call customer service to get my refund and was told the workers should have turned off the order ahead and they were not supposed to be closed. I just am disappointed as someone with a disability that I wasn't even treated like a person. Will never return.

  • 5/5 Samantha U. 1 year ago on Google
    I came in this morning and they were so nice, I decided to leave a review! The guy who took my order was the sweetest and he brightened up my morning! They're always very nice, even with my complicated orders! lol Thank you guys!

  • 5/5 Sarah N. 1 year ago on Google
    Went through the drive thru this morning and was helped by Chris. Really can't say enough good things about his level of customer service. Just a great experience overall!

  • 5/5 Fite C. 1 year ago on Google
    Very famous Starbucks, Cassady Campbell comes here. The manager that kicked him out still works here,seems nice. I ordered the Spicey Ginger Cold Brew,it was better then expected and service was fast. Clean Starbucks only problem is one of the bathrooms was out. I love the indoor and out door seating, plenty of room. It is a very social place,with customers from many different races. I shall return..

  • 5/5 TRISTAN B. 1 year ago on Google
    Ordered my drink to the wrong store and they were able to make it for me. Thanks for an amazing start to my day.

  • 1/5 J W. 2 years ago on Google
    Bought a hot chocolate and a hot white mocha last night. Both drinks in the pictures were 1/4 empty. We didn’t drink them, and we didn’t open them until we got home. The staff were friendly, but I don’t get why they had to give us cups that weren’t full.

  • 1/5 Gerald B. 1 year ago on Google
    Loud, loud, louder...no coffee shop vibe here. It's like being in a diner. Good luck reflecting, thinking, having a quiet conversation, reading, or making a call.

  • 5/5 Aryes S. 1 year ago on Google
    Jen that works in the mornings remembered who I was and what my order was! The staff there are great and friendly, I come here every morning after the gym. Just an overall great place


Call (254) 634-6434 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Prepared foods
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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