Interior View of Pick n Pay Family Rhodesdene

Pick n Pay Family Rhodesdene

Clothing store Grocery store

😠 This Pick n Pay is very unreliable and lacking in various services. You hardly ever find anything that you are looking for. The ready meal selection consists only of desserts and lasagne. The staff are not very helpful or friendly. Very overpriced for mediocre, at best, quality. People often mention service, staff, friendly, shop, store, shopping, Good, parking, good, Great,


Address

Supermarket Centre, Carters Rd, Celon Street, Kimberley, 8301, South Africa

Website

www.pnp.co.za

Contact

+27 53 830 2180

Rating on Google Maps

4.10
(5042K reviews)


Working Hours

  • Tuesday: 8 AM to 8 PM
  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 8 PM
  • Saturday: 8 AM to 8 PM
  • Sunday: 8 AM to 8 PM
  • Monday: 8 AM to 8 PM

Visitor Reviews


Frequently mentioned in reviews: service (31) staff (24) friendly (21) shop (16) store (15) shopping (14) Good (12) parking (12) good (11) Great (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Jacobus V. 2 years ago on Google
    Sjoe i dont know yet what happend to the price on the shell and the price they scan at the till. Check before u get it please. The stuff is friendley to some off the costomers not to all
    1 person found this review helpful 👍

  • 4/5 House Of P. 1 year ago on Google
    Good shopping place, timely specials and centrally located. Even though I've noticed not to go very early in the mornings, as the staff are not assisting properly...Other times of the day it seems fine with normal service.
    1 person found this review helpful 👍

  • 5/5 Willem van S. 6 months ago on Google • 218 reviews
    Fresh produce

  • 3/5 Anet van H. 11 months ago on Google • 147 reviews
    Month end Saturday morning and only 4 cashiers? Kindly manage staff shifts to serve and promote customer services. People leaving your shop because of poor customer service.

  • 5/5 dennis b. 1 month ago on Google • 104 reviews New
    Convenient

  • 4/5 Chantell W. 5 months ago on Google • 95 reviews
    Very friendly staff love the little centrum. Pharmacy also near

  • 5/5 Russle B. 2 months ago on Google • 68 reviews New
    Quick and easy shop in and out in no time.

  • 5/5 Mogamisi M. 3 months ago on Google • 61 reviews New
    Great

  • 5/5 Jacqueline A. 1 year ago on Google • 55 reviews
    Always love Pick n Pay full stop.Pick n Pay Rhodesdene today was 'super cool' to walk into, in this scorching heat-That in itself is a bonus!Nicely laid out and convenient.Pleasant and cordial staff👍😊💯

  • 5/5 Elretha van der M. 9 months ago on Google • 50 reviews
    Love this Pick n Pay. Management goes above and beyond when you need assistance. There ready made meals is fresh and delight. Thankyou

  • 4/5 Jan E. 7 months ago on Google • 46 reviews
    This is my shop when I normally stays in Kimberley. The quality of their steaks are great. The only struggle is when it is month-end and weekends, one really struggles to get parking in the dedicated parking area due to popularity of the store and other stores close-by. The only reason for not give a 5-star is due to the parking challenges.

  • 4/5 Mark R. 7 months ago on Google • 28 reviews
    Convenient and open till 9pm. Easy shopping with big variety. Clean and central.

  • 5/5 Jaydy L. 2 weeks ago on Google • 27 reviews New
    Pick n Pay Family Rhodesdene went above and beyond with an incredible act of kindness by stepping in to help a family in dire need. They generously sponsored and delivered groceries, making a meaningful difference in their lives. A heartfelt thank you to the amazing store manager John and Theo for your compassion, generosity, and willingness to lend a helping hand. Your kindness is truly inspiring, and I have no doubt that blessings will come your way. God bless you abundantly!

  • 5/5 randy lesego m. 1 year ago on Google • 16 reviews
    This is probably the most hard working pnp I know! And maybe I’m a bit bias because it’s in my neighbourhood. It’s a great place to get last minute items at night because they’re open till 8pm and during load shedding.

  • 5/5 Lizel C. 1 year ago on Google • 14 reviews
    Great place for all groceries shopping. Value for money with great and friendly staff. Take away food is available. Wheelchair friendly shop.

  • 4/5 chucky j. 6 months ago on Google • 14 reviews
    There's only an absa ATM there which most of the time is temporary unavailable. Otherwise a nice complex

  • 1/5 Trevor M. 2 months ago on Google • 14 reviews New
    Don't find everything you want

  • 5/5 Ilse V. 1 month ago on Google • 12 reviews New
    Friendly staff...quick service at tills...best bakery in Kimberlet

  • 4/5 Sizwe R. 2 months ago on Google • 10 reviews New
    Very convenient, always well stocked and, most important, closes at 20h00 every day of the week.

  • 1/5 Annie D. 4 months ago on Google • 7 reviews
    I have been a loyal customer of this Pick and Pay for more than 14 years. However I will not be doing any of my monthly shopping there anymore. I wanted to buy a nice cheese, there were no prices on the items or on display. The same with the sliced salami and tissues. Complaining does not help either. This is a shop that does not value their customers or their service! It's a shame.

  • 5/5 SHADRACK L. 5 months ago on Google • 5 reviews
    Very Clean and affordable

  • 1/5 Elma L. 2 months ago on Google • 5 reviews New
    Die kouevleis en gaar prodkte benodig dringende aandag. Personeel wat moet bedien baie treurig. Het vandag geraas vir diens want gesels met die pakkers is beter as om kliente te help. In die algemeen moet hul hul personeel opleiding gee in etiket van kasier tot deli. Diens raak bitter swak by hul. Die paar vriendelikes en hulp vaardiges is min by hulle. Rhodesdene jul moet jul diens van 0 na 110% op skerp asb.

  • 1/5 Stérn P. 3 months ago on Google • 3 reviews New
    BAD EXPERIENCE. New to kimberley, just moving in. I went after work to get something to eat. Don't know kimberley or the area and chose to go here and see. I stand in que and it was my turn, I misheard the calling and only to find other customers and the cashier calling. I rush up then I was joked about and made fun of by the cashier and the customers which seem to know one another. The cashier looked me in the eye then away and continue to make fun of me. I really don't think this is a proper way to handle a customer. I wont be returning anytime soon.

  • 4/5 Jerry M. 2 months ago on Google • 3 reviews New
    Great food

  • 4/5 Jacobus D. 4 years ago on Google
    It's really great, the staff are very friendly.

  • 5/5 Margie D. 5 years ago on Google
    CTM is wow good service friendly staff and affordable prices I like it

  • 5/5 Martha M. 4 years ago on Google
    Outstanding service. Thank you Eugene

  • 5/5 Lindelwa N. 4 years ago on Google
    Client satisfaction is core to personnel at the store. Service with patience

  • 4/5 Apologetic S. 5 years ago on Google
    Bennie is the boss sales man and nice dude ask for Bennie and Mr Abrahams for your tiling needs

  • 5/5 Reon P. 4 years ago on Google
    It was good nice service

  • 2/5 Quinton J. 4 years ago on Google
    Poor service from sales lady.

  • 5/5 Dieter Z. 4 years ago on Google
    They have the best variety on the market .

  • 4/5 Younus H. 4 years ago on Google
    A good experience

  • 5/5 Charles G. 4 years ago on Google
    Very helpfull and professional

  • 5/5 Janike Le R. 4 years ago on Google
    Wide variety

  • 4/5 Don M. 4 years ago on Google
    Friendly Service

  • 5/5 jean a. 4 years ago on Google
    Beautiful👌

  • 5/5 Burger van H. 4 years ago on Google
    Excellent

  • 5/5 Muhammad H. 4 years ago on Google
    Wide range especially for a place like kimberley

  • 4/5 Annette N. 4 years ago on Google
    Good service

  • 4/5 Gerhard A. 4 years ago on Google
    (Translated by Google) Bennie is a great salesman an asset to any institution like Bennie (Original) Bennie is n puik verkoopsman n aanwins vir enige instansie hou si aan Bennie

  • 5/5 Elton H. 4 years ago on Google
    Friendly Enviroment, well stocked

  • 5/5 Marius D. 4 years ago on Google
    Goes the extra mile to help

  • 5/5 Tshimangadzo M. 4 years ago on Google
    good service

  • 4/5 Bennie Vd W. 4 years ago on Google
    great shop friendly effecient staff

  • 4/5 George M. 4 years ago on Google
    Wide range of everything you are looking for in bathroom, kitchen and tiles for everywhere in you house or out side the house

  • 5/5 Carol P. 4 years ago on Google
    Large, affordable and friendly service

  • 4/5 Retha N. 4 years ago on Google
    Pleasure to visit the store. Beautiful tiles!!!! Just love it

  • 5/5 Kervin N. 5 years ago on Google
    Variety of home improvement items

  • 5/5 Johan G. 5 years ago on Google
    Everything at the right price

  • 5/5 Susan V. 5 years ago on Google
    (Translated by Google) Great Service Hampie! (Original) Great Service Hampie!

  • 5/5 Emad E. 5 years ago on Google
    I liked

  • 4/5 Percy M. 5 years ago on Google
    Well organised store. Price and range of products well displayed

  • 5/5 Rachel's E. 5 years ago on Google
    Excellent service

  • 4/5 Siphiwe Clifton M. 5 years ago on Google
    Tile haven.

  • 5/5 Johan R. 5 years ago on Google
    😉

  • 5/5 Heinrich K. 5 years ago on Google
    (Translated by Google) I got my order very quickly. (Original) Ek het bitter vinnig my bestelling gekry.

  • 3/5 Dan T. 5 years ago on Google
    it's a clean place

  • 5/5 Helene B. 5 years ago on Google
    Nice range and staff, plenty of parking, bit out of the way, but worth the drive

  • 5/5 Ibu A. 5 years ago on Google
    It was nice welcoming stuff and prices are fair.Easy parking and just a throwing stone distance from the taxi rank.

  • 5/5 Lynn W. 5 years ago on Google
    the service received from the Kimberly branch is outstanding, in comparison to the branches in Johannesburg.

  • 5/5 Mbalenhle S. 5 years ago on Google
    I wish to go there again it was a wonderful weekend

  • 5/5 Etchell 5 years ago on Google
    Really good Help

  • 5/5 Elrich B. 5 years ago on Google
    Beautiful.

  • 3/5 Lamson C. 4 years ago on Google
    Convenient but limited in some ways. You could struggle to get bottled water in smaller bottles. But it's alright for your basic after-hours shopping

  • 5/5 Jacky G. 4 years ago on Google
    Very friendly staff and the female manager is tops👌And the bakery, Jennifer there, bakes the best cakes✌️

  • 5/5 ETBouwer m. 4 years ago on Google
    Great service, always friendly and helpful. Fantastic prices, All around wonderful place to be. ❤️

  • 5/5 Ricardo F. 4 years ago on Google
    Very nice...from staff to management!!!!Ill even give them a 10....

  • 4/5 Nitesh N. 4 years ago on Google
    Good variety. Good parking. Good size. Decent ques for a weekend. Pharmacy and other stores nearby.

  • 3/5 Tumisang S. 4 years ago on Google
    Very small, however it does help. I am not from this part of the country, our neighborhood Pick n Pay's have more coverage of essential.

  • 4/5 Vassago 4. 4 years ago on Google
    Very good service, lots of variety within the centre, however the flow of traffic within the parking area is not very efficient, I would advice creating clear walk ways for people coming from and going to their cars

  • 4/5 Talia 4 years ago on Google
    Lovely clean store. Covid protocols adhered to.

  • 5/5 Yolandi M. 4 years ago on Google
    Pnp has the freshest meat and groceries. Thank you so much for all your effort and friendlyness always.

  • 5/5 Marli C. 4 years ago on Google
    My favorite shopping place. I know most of the people there because charity and kindness begins with you. My kind of people. 👌

  • 2/5 katlego S. 3 years ago on Google
    Not a lot of stores completely not safe watch out quite dangerous don't walk alone the parking lot is big enough.you can do your shopping /eat out there/buy games and other stuff

  • 5/5 Anna de L. 3 years ago on Google
    Good

  • 3/5 Bryan P. 4 years ago on Google
    The store is constantly out of certain items.

  • 4/5 Mpoyi k. 4 years ago on Google
    👍

  • 5/5 Frikkie C. 4 years ago on Google
    Good

  • 3/5 ITUMELENG K. 4 years ago on Google
    Closer to me and most of the time I always get what I want

  • 3/5 Colette C. 4 years ago on Google
    Ok

  • 4/5 Norman F. 4 years ago on Google
    Fresh and Neat. Fastfood counter staff could be a little bit more helpful.

  • 4/5 jeni-Lee B. 4 years ago on Google
    Too crowded

  • 5/5 Katleho K. 4 years ago on Google
    Loved it

  • 4/5 Mogotsi M. 4 years ago on Google
    Serves the needs of the community around it in all respect

  • 5/5 CRESWELL B. 4 years ago on Google
    Fresh fruits

  • 5/5 Racquelle M. 4 years ago on Google
    Friendly staff. Got everything I needes

  • 4/5 Gillian J. 4 years ago on Google
    Clean. Friendly.

  • 4/5 Xolela D. 4 years ago on Google
    Good service

  • 2/5 Siyabonga H. 4 years ago on Google
    Poor service from the cashiers. I doubt that I will ever set my foot there again

  • 2/5 John S. 4 years ago on Google
    Not too bad. Just bu

  • 5/5 chris s. 4 years ago on Google
    Very busy but service is like always excellent.

  • 5/5 alec j. 4 years ago on Google
    I don't hate this place

  • 5/5 Jeandre D. 4 years ago on Google
    Pick a pay

  • 4/5 Dav W. 4 years ago on Google
    The store is observing all the social distancing measures

  • 3/5 Bob S. 4 years ago on Google
    Pretty decent

  • 4/5 Stephanus S. 4 years ago on Google
    Very friendly employees and costomer friendly shop

  • 5/5 Charmaine B. 4 years ago on Google
    Awesome service and staff.Love it

  • 3/5 Lebogang K. 4 years ago on Google
    Loved it

  • 5/5 Mbali M. 4 years ago on Google
    You always get served with a smile and everything is fresh

  • 5/5 Sgt S. 4 years ago on Google
    Good quality meat and the food is always freshly made.

  • 5/5 jane h. 4 years ago on Google
    Smart shopper

  • 5/5 Francesco M. 4 years ago on Google
    Family friendly shop

  • 5/5 retha g. 4 years ago on Google
    Always convenient for your home essentials

  • 5/5 Jan L. 4 years ago on Google
    Friendly staff

  • 3/5 Jan N. 4 years ago on Google
    Ok for fast shopping

  • 5/5 Aldrin A. 4 years ago on Google
    Lovely shop.

  • 5/5 Genevieve W. 2 years ago on Google
    Wow, there deli is amazing, saw the most beautiful rainbow cake.

  • 1/5 j p (. 2 years ago on Google
    Ordered a cake for a 11 year old b day asked for a vanilla cake and got a chocolate cake instead i mean the cake was not even made properly as all the other cakes Went to take away the pic to be placed on the cake and still they dont even prepare the cake perfectly i mean this is unacceptable guys this is very pure service The cake was uneven and the pic was not even trimed to profection

  • 4/5 Karabo B. 2 years ago on Google
    The best about is that the shops close at 9, there is plenty of parking to control the traffic. I have never had a bad experience, there's a pharmacy on the premises. Maybe they must add a Dr

  • 4/5 Joe L. 2 years ago on Google
    A good place to shop at with a wide variety of products at arms reach. Tidy and clean with other nice shops nearby too.

  • 5/5 renier van r. 3 years ago on Google
    Good place to get all your needs stay open late.

  • 3/5 Cherise Le G. 2 years ago on Google
    Not the best PnP to go to. Always over crowded and parking is a nightmare. Staff also not friendly or helpful. Looks like they are always tired of working.

  • 5/5 Martin De H. 2 years ago on Google
    No problem with my service dog this time. Thank you to management for warm welcome.

  • 5/5 Xolani H. 2 years ago on Google
    I enjoyed the meal 😋, the store is always neat and clean. The workers are friendly and I felt welcomed.

  • 5/5 Johan S. 2 years ago on Google
    Good service overall. No funny people allowed on the parking area who harrasses's customers. It mich safer to shop and use the ATM's.

  • 5/5 anthony m. 2 years ago on Google
    Great service and friendly staff. It always feels home when shopping there

  • 4/5 Rhonwynn W. 2 years ago on Google
    Very convenient. Open late hours, often runs specials. Queues are often very long

  • 5/5 Hannelie S. 2 years ago on Google
    Friend helpful great service the staff members is always fiendly to assist and help you find what you are searching for. The other day i asked the store main manager to please order for me a certain product s flavour and he did and 2 days later he called me and said i can come and buy. Great service. Caring for his customers.

  • 4/5 Deon M. 2 years ago on Google
    My favourite pnp in Kimberley,friendly service and clean shop. Reasonable prices

  • 4/5 Hope K. 3 years ago on Google
    Great place for all grocery shopping. Value for money. Take away food available here. wheelchair accessible. This place is on a premises of bottle stores, fast food restaurants, purified water store. Kids allowed on premises. Fast, friendly service. This store has loyalty shopper cards. Comfortable shopping due to store size. Safe and affordable.

  • 3/5 Knowledge N. 2 years ago on Google
    Auto electrician and mechanics , 5 yrs experience

  • 4/5 Vishell Q. 2 years ago on Google
    The staff were friendly and helpful. I found all the items that I needed.

  • 5/5 Sheila M. 2 years ago on Google
    Love to go there easy to go in and out cant work far

  • 4/5 Qabakazi C. 1 year ago on Google
    This store is very convenient for when you have to buy things in the early evening since they close much later. Their braai meat is excellent too

  • 3/5 shane 1 year ago on Google
    Busy supermarket with all household items and fresh produce. It is a bit of a process when you want to buy the braai meat though.

  • 5/5 drien e. 1 year ago on Google
    Good service yust talk to much to each other at the tills. Otherwise no complaints

  • 4/5 Chase 1 year ago on Google
    Very convenient has most things you need from a supermarket. They even braai meat for you!

  • 5/5 Sherley B. 1 year ago on Google
    Store clean and always find products that one wonders where can I find it

  • 3/5 Edward S. 1 year ago on Google
    Quality of fresh produce poor. Unfriendly staff. Much more expensive than its siblings.

  • 5/5 Simon N. 1 year ago on Google
    I love this shop everything is easy to find and the food there is very good coming here was the best choice I ever made and am coming back with my family

  • 5/5 Louis Van den B. 1 year ago on Google
    Received exceptional service from the staff. Management has a good attitude. It is generally a great place to visit.

  • 3/5 Retha W. 1 year ago on Google
    Friendly staff , good service, you can get good deals on expired (previous day) cupcakes, Garlic loafs, ciabata and quick dishes.

  • 5/5 Karen M. 1 year ago on Google
    Always a pleasant shopping experience. Food and produce is always fresh and there is a wide variety of products to choose from. This is my go to shop for all my needs when visiting in that area

  • 3/5 Merriam M. 1 year ago on Google
    Never visited the place . From reviews read they provide excellent service

  • 1/5 DRWZZLE M. 4 months ago on Google • 1 review
    This Pick n Pay is very unreliable and lacking in various services. You hardly ever find anything that you are looking for. The ready meal selection consists only of desserts and lasagne. The staff are not very helpful or friendly. Very overpriced for mediocre, at best, quality.
    1 person found this review helpful 👍

  • 1/5 Maddy M. 1 year ago on Google • 2 reviews
    The shop is so dirty. The meat stinks when walking past the meat section. Where is management go look at those dirty floors. The lady behind the teller didn't even greet us, then points at the shopping and makes a motion for me to bring it closer. So when I just looked at her she jumped up violently and grabbed my stuff. U know lady it wasn't me upsetting ur day so why take ur rudeness out on me. Management pls teach them manners, friendliness costs nothing.

  • 3/5 Wikus Van den h. 3 months ago on Google • 1 review New
    I've been shopping here for many years. The only complaint I have is that the store sometimes buys vegetables and fruit that isn't ripe yet, and sometimes parking is a problem.

  • 5/5 Ntando M. 2 months ago on Google • 1 review New
    Welcoming and friendly

  • 3/5 Ros V. 3 weeks ago on Google • 1 review New
    Reasonably stocked with necessary items. But the aisles are very cramped, and the floor was a mess with the stock trolleys and empty packets lying everywhere. It was very frustrating trying to push a trolley around the shop. Also the staff isn't very friendly or helpful.

  • 2/5 Bingo B. 2 weeks ago on Google • 1 review New
    Had a terrible experience when i saw how many flies was flying around in biltong & droewors unit. When i notified lady behind counter she did even take it to notice and just kept chatting to other cashier.

  • 1/5 Kay C. 1 month ago on Google • 2 reviews New
    I grew up in Kimberley and then moved to JHB. I went there to order a cake and I have never been discriminated like I was yesterday. From the security guard upright to the management. I feel like its a institutional tone of discrimination.


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