Good day! I've been shopping the past 13 years at Pick a Pay, North Cape Mall. The past year it happens that stock levels aren't managed according it used to be..... It happens more often that products that was usually stocked aren't on the shelf. Then I need to drive to Spar as well to get what I need. Today I needed orley whip - nothing, no stock..... Previously it was tomatoes, the other day lettuce, Lay's Balsamic vinegar, so I can carry on.. Please ensure that the person responsible for the stock levels manage it properly! Thank you

Hands down the worst Pick 'n Pay in the country. There are more employees in your way than there are customers. They don't make space for customers. There is always stock in the isles. From the vegetables isles all the way to the cooldrink isles. Cages and cages of stock just in the way from corner to corner. Why does it take your staff all day to get the stock on the shelves and why does the stock still stand there the following day? • 0 out of 10 for customer experience. • 0 out of 10 for retail experience.

Convenient for most needs. The staff are friendly and helpful.

Nice and clean place to shop.

On 27 March during the lockdown Me and my family needed a few exta essentials for the rest of the long 3 weeks to come so we went to the pick n pay in Kimberley North Cape Mall were they took minimum precautions to protect us as the clients and them self's as employees not wearing any sort of the required protective gear making us as going there feel un safe and the staff as well.

Products on shelves keep changing position, two out of 20+ shelves has product indicators. You're doing a marathon to find 20 products! This is now going on for longer than a year. Only shop here when I have to

The place I use to love I mean you find all the munchie you want.imagine

What an unpleasant shopping experience, the stuff is placed so randomly ,where are your black bags? With the soup maybe ? No staff assistance either. Won't be back

Great Pick & Pay outlet. More than what you might expect. Variety is not limited. You pick, you pay. Love it

No trolleys, had to walk around the mall to find one. The store is also terribly organised. It's just people who all are lost and struggling to find anything. Disaster

Like shopping at this Pick a Pay Feel save in the area

North cape mall easy to get, nice parking at the back will visit anytime for shopping purposes, very cheap as well, running specials every day, I recommend you buy them, products are very fresh baking on a daily basis. See you there??? When I get you there;;;

Service is quick and their workers knows their products. The store is always clean, shelves have product and employees are friendly.

Good products

Clean, good variety. What you would expect from a PnP.

Stick to the specials it's expensive!

Wonderful place to do shopping Great produce and takeaways also available Quick service with friendly staff

Staff are helpful, prices are good, store has plenty of space and there's good variety of products. The store does, however, need to sort out the queueing system. Lines of shoppers snaking down aisles makes the experience less enjoyable. The store needs to set up the one-queue system ASAP!

It is a decent grocery store, with a bakery, butchery, wine and even dedicated coffee section. They also have a good (for Kimberley) cheese/deli counter. The thing that irritates me to no end is the continuous announcements calling employees back to their responsibilities. I never hear it at other stores. If not for that I would have rated 4 stars.

My place of shopping for many years. Never disappointed. Love people who works there.

Not the first that this happend to me waiting for the backer staff to help me but instead helping a other man that arrived after me at the pie section that sercas is very bad and they look like they font wanna ve there what i think off this pnp is bad

Friendly and helpfull but some of the things is not there what they advertise

Nice place to buy your groceries and refreshments at a low price

One of the best stores. Never found something out of stock. Thumbs up

Always love PnP! Lovely variety of fresh produce.Always good specials on.Friendly and professional staff.

Awesome shop and a pleasure to shop here.Friendly staff. Well stocked and a wide range of products as well as fresh produce daily here.It is a pleasure to do shopping here , and we will visit soon again.

Products they sell is of a good quality especially the Du Toits cherries they were selling about a month ago. The vegetables are of a very good quality. I simply love the promotions they have namely you get a bag of 🥔potatoes, 🌰onions,butternut and sweet potatoes for ONLY R100. They also have the combination of fruit namely pineapples, 🍎apples,box of 🍌bananas and bag of 🍊oranges for a R100. Their panini bread rolls are simply 👌the best. The plants 🪴they sell always thrives in my garden . The floor layout in this shop has changed which hampers your shopping. The isles are not clearly marked so it puts you off of wanting to shop there. The reason why I return to the shop is because of the quality of the fruit, plants and vegetables they sell.

A fair selection of products and good prices but the queues at the tills can be long.

As it was early morning shopping, the butchery was still being restocked. All other items were readily available.

Nice place to shop and get groceries and something to eat on the go. Quick service. Great prices and specials.

The staff and managers are friendly and helpful and assting you to find what ever you are looking for. Our northcape mall pick n pay got a shop re do and its a mess nothing is where its suppose to be You end up walking each isle up and down searvhing gor your stuff and its time consuming. If you font find an assistant like rhodesdene then you spend more than one and a half hour to find yor stuff. And sometimes there are only 4 cashiers out of 8 open. I go there for the specials and the other stuff i cant find elsewhere

They went out of their way, even dropped what they were doing to help me find what I was looking for,even the security guy was the friendliest ever so far.

Very frustrating, great specials but never stock of full range on offer especially on combo deals. Especially fruit and vegetanle combos.

Nice shop,but a bit confusing to find what you need. Friendly service an reasonable prices

Very nice pnp definitely my go to pnp if I need something although they are always short staffed

Grocery store in Northern Cape mall. Few products not available. Long queues over peek times.

Service is SHOCKING. Hire new staff if you cannot train them properly.

All round good service at all times keep it up.

May his soul rest in peace. I'm grateful for his contribution to the needy people (Mr Ackermans)

Friendly staff. The only thing I would like to change is the attendant at the produce stand....You are constantly on a search for them.

They have great mark downs from time to time. You must just keep your eyes open for it.

A Lady went the extra mile to assist me. Phoned me to let me know the product I needed had arrived in the shop and kept it for me 😊

Shopping experience that is compatible to Woolies and equally pricy too! So stick to the specials and your wallet will thank you! 😄

Great quality food.. the Range and options on items is amazing

A great variety of product. Big shop. Very clean.

Good family store

Excellent service

Exquisite shopping experience

You must go as early as possible to avoid the rush. In and out within 20 minutes

It was nice and quite and at the paypoint fast and friendly

Loved it

Your one stop shop for all your grocery needs.

Loved it

Quiet and clean 👌

My favourite place

Great

(Translated by Google) 6a (Original) 6a

Great service

Clean and tidy

Very focused on practicing covid regulations

long time waiting to get in to store

So far my favorite location for food shopping

Service is great. Wide variety of wines available. Queues move quickly and friendly staff

Unfriendly service and prices are very high

Unprofessionalism and personal issues is what we have to deal with from your cashiers! Implement zero star ratings.

Love it

Food purchased. Was good. Location is convenient. Helpful checkout person

Good supermarket. Lines can get a bit long at paypoints

Prices on the shelves not correct. R40 more at the till. I ask for a manager but she never comes to address the problem. Bad service

Some isle were hard to negotiate with my husband in his wheelchair. I bought a Pinewear kettle and it was faulty

Very crowded

good job

Nice place to shop.

It is a pleasure to shop here.

More variety of products then the other pnp.

the shop itself its so clean and good customer communication from staff

Convenient

Good service

Service

Always great assistance and friendly staff

Getting better.

Just wished they carried more of their pet food stocks always short.

Has all the essentials and more! Good customer service.

If I could put zero stars I would. The smell in Pick n Pay was appalling, you could smell the stench from the butcher when approaching PP from the entrance. Very disappointed always loved shopping there. 😒