1/5 Monica B. 6 months ago on Google • 4 reviews
I
am
writing
to
express
my
extreme
disappointment
and
frustration
with
the
experience
I
have
had
at
Fit
Body
Boot
Camp.
I
feel
compelled
to
share
my
concerns
and
hopefully
bring
attention
to
the
issues
that
have
left
me
thoroughly
dissatisfied
as
a
customer.
Firstly,
I
must
emphasize
that
if
I
had
the
option,
I
would
give
this
establishment
zero
stars.
It
saddens
me
to
say
that
it
appears
your
primary
focus
is
solely
on
taking
customers'
money,
without
any
genuine
concern
for
their
satisfaction
or
well-being.
One
of
the
key
problems
lies
with
the
management
team.
Mariko,
in
particular,
has
displayed
a
complete
lack
of
professionalism
and
basic
interpersonal
skills.
It
is
disheartening
to
feel
like
nothing
more
than
a
$3000
income
source
rather
than
a
valued
member
of
a
fitness
community.
Her
dismissive
attitude
and
inability
to
communicate
effectively
have
left
me
feeling
unheard
and
unimportant.
Furthermore,
Tristan,
who
claims
to
be
a
"GM,"
lacks
the
necessary
credentials
to
be
a
coach,
let
alone
a
qualified
fitness
instructor.
Despite
this,
he
often
assumes
a
coaching
role,
which
is
both
misleading
and
potentially
dangerous
for
the
members.
His
arrogance
and
unqualified
approach
are
concerning,
and
it
is
evident
that
he
lacks
the
necessary
expertise
to
guide
and
support
members
effectively.
Both
Mariko
and
Tristan
have
demonstrated
a
complete
disregard
for
addressing
concerns
and
instead
appear
threatened
when
questioned.
This
defensive
and
unprofessional
behavior
has
only
exacerbated
the
already
poor
management
experience
at
this
facility.
In
light
of
these
issues,
I
strongly
advise
others
to
avoid
FBBC
and
instead
consider
alternative
options.
Burn
Boot
Camp,
located
just
across
the
street,
offers
a
far
superior
atmosphere,
both
in
terms
of
workout
quality
and
overall
vibe.
I
do
not
trust
that
you
will
take
appropriate
actions
to
address
these
issues
since
you
Mariko
are
the
primary
issue.
I
have
no
choice
but
to
share
my
negative
experience
with
others
through
online
reviews
and
social
media
platforms.
4 people found this review helpful 👍