Featured Reviews


Frequently mentioned in reviews: hospital (20) doctors (9) staff (8) services (7) clean (6) service (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Caroline 3 years ago on Google
    This little gem of a hospital on Namanga Road is a welcome breathe of fresh air in the healthcare providers space! I was pleasantly surprised by the care and concern from everyone I can't into contact with - janitor, kitchen staff, pharmacy staff, doctors and nurses. Every one of them would ask me how I was doing if we happened to meet. The place is sparkling clean and does not have that typical hospital smell. Well equipped to perform both surgical and non-surgical procedures as they have a theatre. Specialist Doctors available for consultation. The Kitengela area is under-served in terms of healthcare facilities but Halisi Family Hospital is the place to go should you need professional yet caring healthcare service.
    6 people found this review helpful 👍

  • 5/5 David N. 7 months ago on Google • 184 reviews
    A very clean hospital South of Sahara and North of Limpopo! Friendly and kind staff.
    2 people found this review helpful 👍

  • 5/5 Karimi M. 10 months ago on Google • 19 reviews
    Excellent hospital. Knowledgeable doctors who treat patients well. The hospital is clean and in a quiet environment. Keep up the good work 💪
    4 people found this review helpful 👍

  • 4/5 Tiffany M. 2 years ago on Google • 15 reviews
    When you get into the hospital the first thing you notice is just how clean it is. Literally all the staff are friendly. The doctors take their time to explain the diagnosis. By the time I was leaving my person who was admitted, I was sure they would get the best care. Would highly recommend.
    4 people found this review helpful 👍

  • 5/5 Leana C. 2 years ago on Google • 3 reviews
    From the moment you walk into the hospital, you immediately feel some sort of relief as the staff readily takes on their duty to help you. The good service extends all the way from the guards, the cleaners, the cooks, the receptionists, the nurses and the doctors, basically, everyone. Their inpatient services makes your recovery process faster and easier.And if you're worried about food quality, then this is the hospital you are looking for. Sending appreciation to the entire halisi management for easing my recovery journey.
    4 people found this review helpful 👍

  • 5/5 akoth b. 2 years ago on Google
    Clean, the hospital is sparkling and the queue actually moves faster than most hospitals, that's a first for a hospital you don't feel like you have waited for along time. All the staff from the security guard are very caring and ready to help. Everytime I walk in feeling bad, I walk out a totally different person. The doctors especially the specialist take time to explain the diagnosis, prescription and all. One time the lady at the scanning room prayed with me before the scan. So refreshing. They could however use a PA system to call out patients... Good job Halisi. Keep it up!
    4 people found this review helpful 👍

  • 2/5 Jem P. 1 year ago on Google
    They have good facilities but their doctors don't seem to know what they are doing. Their communication is also very poor and feels more like a public hospital than a private clinic.
    3 people found this review helpful 👍

  • 1/5 May M. 1 year ago on Google
    Slow, slow,!! They don't take anything serious, my daughter convulged and had a really high fever. it took them like 1 hour to measure her heartbeat and run blood test, instead of first stopping the fever. nts!😒 I'll never go back!
    3 people found this review helpful 👍

  • 5/5 Eston Wanjohi K. 9 months ago on Google • 41 reviews
    From the reception to seeing a medical practitioner is flawless,the hospital is sparkling clean you hardly feel like you are in a hospital..the staff are helpful and very polite..A hospital I would recommend
    2 people found this review helpful 👍

  • 1/5 Nicole O. 7 months ago on Google • 15 reviews
    The hospital was good until a family member was admitted there and someone went through her belongings and stole 5300 Kenya shillings from their wallet. It is very sad that one would go there for treatment, and as their sick, someone takes the opportunity to steal from them. The hospital needs to ensure that their staff is morally upright. People cannot be seeking treatment na wanaibiwa under their noses. This is UNACCEPTABLE!!!.
    1 person found this review helpful 👍

  • 5/5 Robert C. 10 months ago on Google • 6 reviews
    When I was there the service from guard, reception, triage, consultant and pharmacy was awesome, good customer experience is the way to in any institution.
    1 person found this review helpful 👍

  • 5/5 Dr. Shaheer J. 4 months ago on Google • 65 reviews
    I would love to work here.

  • 5/5 VIVIEN J. 10 months ago on Google
    Quality services you can get with qualified personnel.Good work halisi.
    1 person found this review helpful 👍

  • 5/5 Franklin 10 months ago on Google
    They genuinely care about their patients and deliver high quality care.
    1 person found this review helpful 👍

  • 5/5 Akumo F. 2 years ago on Google
    I admired the level of patients attention and customer experience. I highly recommend everyone looking for quality inpatient and outpatient services in and within Kitengela extending to Athi River and its environs. Talk about cleanliness 👌👌👌👌👌
    1 person found this review helpful 👍

  • 5/5 Martin M. 7 months ago on Google • 6 reviews
    Good services. Customer friendly doctors and good communication and treatment

  • 1/5 shem k. 11 months ago on Google
    They lie to you that the doctor is available, when you get the hospital the story changes. Very unreliable. I cant advice other patients to seek services in this hospital

  • 5/5 Waringa K. 10 months ago on Google
    A very clean hospital, great services guaranteed with transparency...

  • 5/5 Lizz N. 10 months ago on Google
    Best doctors and nurses plus services are exceptional

  • 5/5 Moses M. 1 year ago on Google
    They have super service delivery Keep it up

  • 5/5 Winnie M. 1 year ago on Google
    I had bad experience with the customer service..then some doctors don't know what they are doing...am not a doc but I could tell..

  • 5/5 miriam m. 4 months ago on Google • 1 review
    Best customer service..Great experts. .it is not just a hospital it is a family.
    1 person found this review helpful 👍


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