Nando's Kitwe image

Nando's Kitwe

Restaurant Fast food restaurant Family restaurant Meal delivery Chicken restaurant Chicken wings restaurant Health food restaurant Halal restaurant Portuguese restaurant South african restaurant

One of the Best Places To Visits in Kitwe


Address

Chiwala Ave Shop 3, Mukuba Mall Kitwe, 10101, Zambia

Website

www.nandos.co.zm

Contact

+260 96 2566769

Price rating

$$ $$

Rating on Google Maps

4.10 (1K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 to 11:30 am
  • Saturday: 10 am to 11:30 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: good (20) service (20) chicken (17) Great (11) time (10) staff (10) great (8) Nandos (8) love (8) Good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Caspian D. 8 months ago on Google • 10 reviews
    Exquisite eating place, great food.
    7 people found this review helpful 👍

  • 2/5 JANA W. 8 months ago on Google • 287 reviews
    This place has not evolved from where it was and there are better places and options to choose in the same mall. Cost of the food is above average and dose not worth the money needed to pay. Staff is also not very active

  • 5/5 Jemimah D. 9 months ago on Google • 14 reviews
    Good place,I just wish orders could be taken from the seat not the counter. Food is always amazing!
    3 people found this review helpful 👍

  • 4/5 bwalya k. 3 months ago on Google • 102 reviews New
    A good place to get quick food 24/7 but Service can be abit slow at times but the Dona kebabs are very tasty,,,,

  • 4/5 Canaan K. 6 months ago on Google • 8 reviews
    Nandos mukuba mall needs to work on preparing food faster and reduce customer waiting time. Service is very good from the staff,I enjoyed my luncheon there keep it up👍.
    1 person found this review helpful 👍

  • 4/5 Prranjal S. 4 years ago on Google
    Lovely...
    1 person found this review helpful 👍

  • 5/5 Mundia i. 1 year ago on Google
    The service was exquisite and the food was delicious Hoping to go there again Just lovely ♥️♥️♥️♥️♥️5 indeed nandos
    1 person found this review helpful 👍

  • 2/5 Natasha T. 2 years ago on Google
    The chicken wraps were dry and the tomato tasted like it was going bad I honestly feel they can do better
    1 person found this review helpful 👍

  • 5/5 chisongo m. 1 year ago on Google
    Nandos have good food and customer service
    1 person found this review helpful 👍

  • 5/5 Lawrence M. 1 year ago on Google
    Nice place for all your good food. The service is welcoming and the atmosphere is so overwhelming.
    1 person found this review helpful 👍

  • 4/5 Adhikarihila C. 4 years ago on Google
    Nsima with liver to die for....
    1 person found this review helpful 👍

  • 5/5 Mwamba K. 5 years ago on Google
    This is Kitwe’s best grilled chicken place. Although they say there is no waiter service you get served by one of the most efficient and friendly waiters. And there is always some nice soft jazz or bossa nova music on the speakers. Beautiful art works hang on the walls of the place and you have an option of sitting outside too. Beautiful eating place.
    1 person found this review helpful 👍

  • 4/5 Rodwell T. 2 years ago on Google
    Great place. Their high standards have never waivered for 5 years now. Great food. Their 12 minutes usually means 11 or 15, Only eating place in Kitwe that at least tries to keep their word. Deliveries are efficient too.
    1 person found this review helpful 👍

  • 3/5 Kawoku C. 2 years ago on Google
    Generally a very nice place to have a quick meal at. However, was disappointed on my last visit. The table wasn't as clean as always. The surface was sticky. My phone stuck to the table upon placing it on it. Whatever you placed on it got stuck. The staff blamed it on the vanish on the table surface.
    1 person found this review helpful 👍

  • 5/5 Julius K. 7 months ago on Google • 47 reviews
    Great place to have a meal, weather on the go or sitting in with family and friends, courteous stuff, and always polite.

  • 3/5 Wendy K. 8 months ago on Google • 40 reviews
    My hickey was a little too pink to eat but everyone else's was well cooked. There are no toilets in the restaurant but there are some in the mall just around the corner, however they closed before we left so we couldn't use the facilities again.

  • 4/5 Marvin M. 5 months ago on Google • 36 reviews
    Great chicken, great service and atmosphere but they have to improve on lead time

  • 4/5 Anne M. 5 months ago on Google • 25 reviews
    Nandos always has fantastic food. Be it grilled Chicken, roasted veggies or Peri Peri wedges. I appreciate the fact that they have a veggie burger too though it would be nice to pair it with a brown roll. At certain times ie lunch, evening and monthend, the place gets really busy and the wait time can be very long. It's good they have a drive through but that is only 1 location in Lusaka.

  • 1/5 Simone L. 1 year ago on Google
    This is supposed to be the Nandos Garlic Bread.....please can someone tell me where can you see any garlic butter or anything...you might as well have given me dry bread.

  • 4/5 Twaambo C. 2 years ago on Google
    The service is good. Food is delicious and fresh. The four instead of a five is because the portions are a bit small.

  • 5/5 Richard K. 1 year ago on Google
    Amazing place, great customer, short waiting time, not congested, it's simply the best

  • 4/5 刘莱 1 year ago on Google
    I actually only love to eat the middle part of wings. Churolls are kind of like Chinese Food“油条”. but its not on the menu. If u want to try out,please show the cashier below pic.🤭🤭

  • 5/5 CHINTU B. 2 years ago on Google
    A very exquisite place to order food with welcoming staff who are very polite and caring and are always ready to serve you their cuisine is top notch and their sauces are simply mouth watering

  • 5/5 Olugbenga S. 2 years ago on Google
    Good meal. I got something close to the kind of pepper I have been looking for in about a week.

  • 3/5 rochu 2 years ago on Google
    Had good experience except for the last couple of visits. Now they have reduced the size of chicken, but fare on the higher side. Now not worthy of the money spend.

  • 3/5 o j. 2 years ago on Google
    Too much noise, you can't have a peaceful meal. Felt like the chef enjoys the noise Food is like the rest of other nandos restaurants.

  • 5/5 She B. 2 years ago on Google
    Quick service and great food. The environment is not too busy. Meals can be a bit pricey but it's worth it if you go as a group or get a family meal. Definitely recommend.

  • 5/5 Girish Gurudas B. 1 year ago on Google
    I love food and the best way to taste food is with your Wife who is also a foodie lover. This make us want to explore different places together.

  • 2/5 Kamufisa M. 1 year ago on Google
    Very slow service, disorganized and most of the till attendants lack basic etiquette. It is definitely far behind Nandos outlets in Lusaka which have well trained staff.

  • 3/5 athena e. 1 year ago on Google
    Ok!just ok the chicken always has a stale/ day old taste . maybe it's the preparation process . I don't know. the food is good . just the chicken issue!!!!

  • 5/5 chipeira c. 1 year ago on Google
    They have really good spot here at the mall, right next to the road with an open area. Service is quite good and fast. Not much added from the normal Nandos menu but staff are quite friendly.

  • 4/5 Mumbake C. 1 year ago on Google
    The place is nice for food. I always go back to have my lunch when chance allows. The sales ladies and gents are so welcoming.

  • 3/5 Frederick S. 1 year ago on Google
    The cash register operator needs training in customer service. Otherwise the people serving at the tables awesome. The food and atmospheric is amazing.

  • 4/5 Lloyd Mulekatembo M. 1 year ago on Google
    Nice cosy place, clean, n the service is excellent. You sit there discussing business while having your food

  • 5/5 Mwewa S. 1 year ago on Google
    Amazing place good customer service and very delicious meal all thanx to Gillian (I hope I'm correct with the name) who served us she's a very kind and good worker

  • 4/5 Roydah Kunda C. 11 months ago on Google
    It's always an amazing experience!! The food is very delicious (though the chips aren't as fresh anymore), but overall the customer service. I love and enjoy the ambience

  • 5/5 mpazi lad s. 11 months ago on Google
    The best at everything all round. Food is excellent, service exquisite and atmosphere is just wow

  • 1/5 GRACE M. 11 months ago on Google
    I ordered hot pot rice with lemon and herb chicken.what was delivered was Hot Chicken with hot pot rice. I Don't even eat chilli

  • 4/5 Jason k. 10 months ago on Google
    Very good place and as such it has a lot of customers (something management should look into)

  • 4/5 Arthur P. 4 years ago on Google
    You gotta love the chicken

  • 3/5 Emmanuel W. 4 years ago on Google
    Good

  • 1/5 Shashi M. 4 years ago on Google
    Not a great time n this is the second time.Avoid eating if its busy as quality of food n service Detroit. This time on my full chicken 1 drumstick was missing.

  • 4/5 Chongo M. 4 years ago on Google
    Good place

  • 5/5 Justine N. 3 years ago on Google
    Try the chicken

  • 1/5 Namoonga S. 3 years ago on Google
    Waited forever to get my order. Was so disappointed with the service I recieved. Usually most nandos outlets are timely but this one was slow. Food tasted good and milkshakes were good too. The time the attendant took to make the milkshakes was way overboard. It's like he forgot or something

  • 2/5 Twiza N. 3 years ago on Google
    Its alright

  • 5/5 Barejia S. 3 years ago on Google
    Tasty

  • 5/5 Amos m. 3 years ago on Google
    Great taste ?????

  • 4/5 Vemula C. 4 years ago on Google
    Delivery in time. Taste is ok

  • 5/5 Celeste N. 4 years ago on Google
    Still maintaining the same excellent service as with all Nandos, even in South Africa!

  • 2/5 Juan-Pierre K. 5 years ago on Google
    Great food. Nando's is a chain and definitely upholding the standard in grilled chicken. Best ever. Service could be better & definitely faster however good chicken can't be rushed and this is the place to get it.

  • 4/5 Denson M. 4 years ago on Google
    Very nice and healthy food

  • 3/5 Miss N. 4 years ago on Google
    Great atmosphere and free wi-fi which is good.

  • 5/5 Chillz 3 years ago on Google
    Fantastic food

  • 3/5 Kalimuna N. 4 years ago on Google
    Beautiful place if you love a well prepared grilled chicken s

  • 3/5 Letitia G. 4 years ago on Google
    Great food...look of restaurant needs a polish up though

  • 4/5 Musengo L. 5 years ago on Google
    Nandos Lemon and Herb Chicken ,with Garlic Peri Peri... Good food, good service. 20mins tops.

  • 4/5 Mpangalusya S. 5 years ago on Google
    They are very good milkshakes

  • 5/5 Phranko M. 3 years ago on Google
    Great place

  • 5/5 Abel M. 5 years ago on Google
    Best chicken in town

  • 5/5 katwenge N. 5 years ago on Google
    Perfect food and customer server ?

  • 3/5 Elizabeth T. 5 years ago on Google
    Food was great and staff helpful - the only reason I’m marking it down is because I witnessed a staff member spend several minutes in the toilet, come out and then fail to wash his hands before returning to the kitchen. We have just had a cholera outbreak guys - please tell your staff to wash their hands after using the bathroom!!

  • 5/5 Andrew F. 5 years ago on Google
    The food was delicious, great flavor and just enough spice. Very clean restaurant. Our waiter was fantastic. Great experience for my first time.

  • 5/5 Rais A. 5 years ago on Google
    I love that

  • 5/5 Lusekelo M. 5 years ago on Google
    Love the Bar one milkshake

  • 5/5 Shahid A. 5 years ago on Google
    Always good and fresh food

  • 5/5 Musunga M. 2 years ago on Google
    Very tasty freshly grilled chicken and delicious sides too. Fairly priced foods. The dine-in arrangement is perfect too. I love it! Great online services and on-time deliveries.

  • 5/5 Samuel S. 5 years ago on Google
    They have the best chicken wraps in Kitwe.

  • 4/5 Narendra S. 4 years ago on Google
    Good

  • 3/5 Fatima A. 4 years ago on Google
    Was great

  • 5/5 Dr.Qamar K. 4 years ago on Google
    I love nando's. Excellent taste fresh and juicy chickens with excellent service.

  • 2/5 Chibwe M. 4 years ago on Google
    Poor service and dirty bathrooms

  • 3/5 vladimir g. 4 years ago on Google
    Good morning, please advise when are you going to buy generator? Thanks

  • 5/5 Emeldah M. 4 years ago on Google
    Excellent in and Delivery service. I always enjoy my meals there

  • 5/5 William M. 4 years ago on Google
    Excellent staff

  • 4/5 Georgina B. 7 months ago on Google • 1 review
    I always look forward to the food, but yesterday I was very disappointed with my take out, I got home to find my 1/4 chicken was not packed. It was not busy for the staff to have missed my order. In future I'll be checking my orders before I leave.


Call +260 96 2566769 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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