Dunkin' Donuts Petronas Shah Alam image

Dunkin' Donuts Petronas Shah Alam

Donut shop

Long-running chain serving signature breakfast items & a variety of coffee drinks. People often mention donuts, staff, customer, service, drive, coffee, donut,


Address

Petronas Service Station, No. 2 A 13, 64A, Persiaran Akuatik, Seksyen 13, 40100 Shah Alam, Selangor, Malaysia

Website

www.dunkindonuts.com.my

Contact

+60 3-5510 7416

Price rating

$$ $$

Rating on Google Maps

4.00 (316 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 10:30 pm
  • Friday: 8 am to 10:30 pm
  • Saturday: (Lunar New Year), 8 am to 10:30 pm, Hours might differ
  • Sunday: (Lunar New Year), 8 am to 10:30 pm, Hours might differ
  • Monday: (Lunar New Year (Observed)), 8 am to 10:30 pm, Hours might differ
  • Tuesday: 8 am to 10:30 pm
  • Wednesday: 8 am to 10:30 pm

Featured Reviews


Frequently mentioned in reviews: donuts (11) staff (10) customer (10) service (8) drive (8) coffee (7) donut (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Shafiq Ahmed G. 4 years ago on Google • 380 reviews
    Decent outlet for quick snack, relax or catching up with friends or buddies. Ample seating. Ample parking. Apart from donuts: they do serve sandwiches and variety of coffee. Decent friendly staff.
    1 person found this review helpful 👍

  • 5/5 Rhea 2 years ago on Google
    Very good service with friendly staffs as well as fast service. The drive thru service is fast as well.
    1 person found this review helpful 👍

  • 1/5 Amalina J. 3 years ago on Google
    The food is amazing. But dear staffs, please improve your customer service. I'm not sure this is your name, but the one who's wearing glasses. Thank you.
    1 person found this review helpful 👍

  • 5/5 Acha M. 1 year ago on Google
    Have drive thru option. Staff very friendly and greet with smile. Dunkin coffee 👍 sandwich 👍 my fav donut is bavarian filled, cheezy cheese and vanilla latte.
    1 person found this review helpful 👍

  • 3/5 Mohd Hairil Mohamad T. 4 years ago on Google • 246 reviews
    Near to AEO Mall Shah Alam..if you see petronas then you able to find this place..quick bite to fulfill your empty stomach with variety of donut...breakfast menu also available..good if you dine in..take away and more convenience is drive thru..friendly staff and good environment...come and try..

  • 5/5 Lyidia M. 6 months ago on Google • 200 reviews
    it's really fast and easy to feed your hunger

  • 4/5 Dyana H. 2 years ago on Google • 64 reviews
    The donuts still reign supreme. It's been my family staple since childhood years. However, the premise looks dull & boring.

  • 1/5 pershiya B. 1 year ago on Google • 19 reviews
    First time trying dunkin donut, the crew were polite but kind of slow service, ordered combo of coffee and doughnuts and sandwich, totally dissapointing , the coffee was so bitter, the doughnut not fluffy, not many choices, the chocolate topping taste like a cheap chocolate ,(Big Apple taste so much better and cheaper) and the mayo chicken sandwich had like only 1 tablespoon of minced chicken and a lot of lettuce. Not sure if other outlets the same in quality but I'm never going to Dunkin Doughnuts anymore. Not worth the money

  • 1/5 Yong Chin T. 6 months ago on Google • 12 reviews
    Is it this branch only serve drive thru? I walk in and two staff saw me and just act nothing, just keep on busy with her own stuff and serve drive thru customer only. The two staff totally dont want to serve me at all. If you all only want to do drive thru service, please write it big there. Dont make customer look stupid standing there for so long. And close down the small window if dont want take any walk in customer orders at all. Really disappointed.

  • 5/5 Kah P. 6 months ago on Google • 11 reviews
    👍

  • 4/5 Shahira I. 1 year ago on Google • 9 reviews
    Regular customer popping up at 8am via drive-thru. The staff were nice and attentive, however the waiting time became longer and longer. Roughly around 10-15 minutes waiting time per car (according to my experience buying Sunny Egg Combo).

  • 3/5 Anith F. 1 year ago on Google • 6 reviews
    Donuts are nice. However, indian lady working on 8/2/2022 at 6pm shift. Is rude. Suggest to place her at other department away from dealing with customers

  • 4/5 syafiqah j. 1 year ago on Google
    Good value of money as they always have promotions. Good coffees and donuts.

  • 3/5 Dea D. 3 years ago on Google
    Friendly staff. Fast services. Clean cafe. Overall I satisfied. Good job.

  • 3/5 Mohd Syamil Mohammad (Pixel G. 2 years ago on Google • 5 reviews
    Most of the menu is unavailable on my last visit. Quite disappointed with the menu, only a few are available. Overall quite a pleasant experience.. the Ice coffee was nice (Ice Mocha Latte). Just make sure dunkin donut make a survey what is the customer most favourite donuts so atleast they can add more on the stock wise. I felt sorry for the crew have endured the customer by saying most of the donuts is unavailable.

  • 1/5 Haziq R. 1 year ago on Google
    too slow at taking order, had to wait for 20 minutes for a single customer’s order to be completed.

  • 5/5 Fauziah A. 1 year ago on Google
    Fastest way to get yummy donuts..can drive through..the staff was nice too 😃

  • 4/5 Lia 2 years ago on Google
    Fantastic if you be here early. Elsa,most of high demanding donuts will be sold out.Perhaps service a bit slow.

  • 5/5 nabila s. 3 years ago on Google
    Have drive thru for dunkin donut ...

  • 5/5 Hafiez 1 year ago on Google
    They had renovated to upgrade with new ID become none dine-in outlet.

  • 3/5 Mohd Syamil Mohammad (Syrus Gaming M. 2 years ago on Google
    Most of the menu is unavailable on my last visit. Quite disappointed with the menu, only a few are available. Overall quite a pleasant experience.. the Ice coffee was nice (Ice Mocha Latte). Just make sure dunkin donut make a survey what is the customer most favourite donuts so atleast they can add more on the stock wise. I felt sorry for the crew have endured the customer by saying most of the donuts is unavailable.

  • 2/5 Aizat J. 1 year ago on Google
    Arrived here around 7.40am but the staff said they open at 8.00am. Too late to have breakfast before go to work

  • 5/5 Fikri .. 1 year ago on Google
    Drive thru is very helpful and fast. For the food well its Dunkin Donuts. Its the usual dunkin donut food and drinks i dont need to go further than this.

  • 4/5 Rose I. 3 years ago on Google
    Fast service!

  • 1/5 Vendetta F. 4 years ago on Google
    Ice caramel latte is not up to standard. The staff didnt know how to make a proper one. Quality differs from other Dunkin Donut outlet

  • 4/5 Ibnu Haris Hasan B. 5 years ago on Google
    Quiet place for breakfast. Most customers go for take away. Friendly staff and tasty sandwiches. It's DD anyway, so donuts aplenty prepared for your individual sugar cravings. What's really convenient is the location. A quick stop by the Petronas station for petrol or donuts & coffee. Then off to Aeon Mall, or pasar Tani, or Selangor library, or Tesco, or Aquatic Centre.


Call +60 3-5510 7416 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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