Samsung Premium Store - Subang Parade image

Samsung Premium Store - Subang Parade

Electronics store Cell phone store Cell phone accessory store Mobile phone repair shop

One of the Top rateds in Subang Jaya


Address

LOT 13, LOWER GROUND FLOOR, SUBANG PARADE, Jalan SS 16/1, Ss 16, 47500 Subang Jaya, Selangor, Malaysia

Contact

+60 12-330 9777

Rating on Google Maps

5.00 (676 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 10 PM
  • Sunday: 10 AM to 10 PM
  • Monday: 10 AM to 10 PM
  • Tuesday: (Nuzul Al-Quran), 10 AM to 10 PM, Hours might differ
  • Wednesday: (Nuzul Al-Quran), 10 AM to 10 PM, Hours might differ
  • Thursday: 10 AM to 10 PM
  • Friday: 10 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: phone (27) service (24) helpful (17) Jack (14) friendly (13) Samsung (12) Alif (11) Daniel (10) store (9) staff (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Balan N. 1 year ago on Google
    I wanted a phone. Having had a Samsung before the last one. I am from UK. Decided to get one from Subang Parade. Stumbled across a Sumsung store. Bought a Sumsung phone, recommended by the staff. The staff were exceptionally helpful and went beyond the callof duty.. Because the issues were complication involving 3 phones, l had to literally come over 2 days to resolve it. Brilliant staff. 10/10 Staff: Alif , Mr Ken, Summer and 2 others.
    9 people found this review helpful 👍

  • 5/5 Jenny S. 10 months ago on Google • 163 reviews
    Upgraded my smartphone. Got a promotional price and 12 months 0% instalment using c.card. There are 3 Samsung stores (different owners) inside Subang Parade. My family and I go to the store right opposite Nandos on GF (beside BATA). Jack and Daniel are helpful to give updates on latest phone info and promo. They helped me to transfer my files from old to new phone free of charge. Need to wait a 2 to 3 hours cos too many apps in my phone 😅, there is a seat inside the shop to wait.
    3 people found this review helpful 👍

  • 5/5 Namita S. 1 year ago on Google
    Aiman and Alif have been very helpful in my purchase of Samsung phones. They patiently handled by queries and were very polite. The other staff in the store were knowledgeable and advised me on how to use the new phones overseas. Happy with the service at this store. Got free gifts too as it was the last day of the year!
    6 people found this review helpful 👍

  • 5/5 Lee Chin W. 4 months ago on Google • 115 reviews
    Very profesional. Friendly. Good service.
    1 person found this review helpful 👍

  • 5/5 WMH 8 months ago on Google
    The salesperson, Alif was very nice. The service was excellent and very fast. I even got a free gift as well. Really recommended!!!
    2 people found this review helpful 👍

  • 5/5 Muhammad N. 11 months ago on Google
    Overall experience is very satisfying. Very friendly and attentive sales person named Alif answer all my query very patiently and softspoken. Other salesperson also very helpful and attentive. Recommended place to get your Samsung products.
    2 people found this review helpful 👍

  • 5/5 Shafiq A. 3 months ago on Google • 66 reviews New
    Very friendly staff who are attentive and very well versed in explaining their products and also pointing out differences between different models. Walked in and finished purchase within 10 minutes. Many thanks to brother Arif for providing us a smooth buying experience.

  • 5/5 Azizah Abdul W. 5 months ago on Google • 6 reviews
    Very warm hospitality En Alif Samsung Premium store Subang Parade. Excellent service 7 star
    1 person found this review helpful 👍

  • 5/5 dee z. 5 months ago on Google • 3 reviews
    2nd time bought here. Mr Arif is very help full and friendly. The chinese lady is very sweet and polite.
    1 person found this review helpful 👍

  • 5/5 Bobo B. 1 year ago on Google
    Jack & Daniel have been so helpful in my purchase with Samsung, they also help me in by giving me more clarity of my decision! Go look for them if you’re looking for a genuineness, very good service 🔥
    1 person found this review helpful 👍

  • 5/5 Brian M. 10 months ago on Google
    Came in over the weekend to check on some phone. Was attended to by Mr.Aliff. He patiently explained in detail on the phone that I was interested in. Told him I'd come back in a few days to make a purchase. He did not hardsell me. Here I am today to purchase an A14. He handled the sale very well. He assisted with the transfer of data from old to new phone. He is very well versed with the operational steps. Even received 2 free gifts. The lowdown was that they did not have the original Samsung casing on sale. Thank you Aliff!
    1 person found this review helpful 👍

  • 5/5 Tda R. 10 months ago on Google
    Has a wonderful time buying phone at this outlet , friendly service , joyous moment , sales support person Jack was very detail and precise in explanation with clarity and confidence buying products here , definitely a must go again place wherever in search of mobile gadgets
    1 person found this review helpful 👍

  • 5/5 Azanizam M. 1 year ago on Google
    Ms. Jackie was extremely helpful and polite. She explain everything about my new phone and help me to set up the new phone. It was a very pleasant experience and I would definitely recommend you guys to check this store out!
    1 person found this review helpful 👍

  • 5/5 Keegan M. 1 year ago on Google
    The staffs here very helpful and friendly. Especially the girl called Ms Jackie, very patient in handling customer. Even I need to make few calls to make the arrangement she is very helpful. Good service, will always choose here for my gadgets
    1 person found this review helpful 👍

  • 5/5 T T. 1 year ago on Google
    Superb service by Daniel n Jack in mobile phones. This is the place to go to if you want to change, or buy a new phone!!! Professionalism in handling your mobile needs! Kudos!
    1 person found this review helpful 👍

  • 5/5 Joan S. 2 years ago on Google
    Very professional, helpful and attentive
    1 person found this review helpful 👍

  • 5/5 Dylan C. 4 months ago on Google • 13 reviews
    Staffs were extremely helpful and friendly throughout the phone repairing process. The phone was repaired to its original condition and very happy with the result. 100% recommend everyone to come to this store.

  • 5/5 Loon D. 3 months ago on Google • 3 reviews New
    Good service , knowledgeable, courteous & very helpful. Mohd Arif gave prompt service.

  • 5/5 Peter F. 6 months ago on Google
    Alif was professional and explained the different features of each phone including prices,very well. Transferring all my apps and data was completed quickly. I highly recommend this shop

  • 5/5 Evelyn T. 1 year ago on Google
    Daniel the boss is very friendly and generous in helping people like me who is not so familiar with phone. Been buying phone from him since 10 years back. His staff was well trained and very helpful too. Jack was the one who served me. Will definitely stick with them as their service are superb. Bravo and keep it up!

  • 5/5 Zaheen M. 1 year ago on Google
    Excellent customer service. Daniel is so frindly and helpful in helping me to reserve the device i want to purchase. Jack is also great in helping out giving extra info on the device. Great experience overall. Keep up the good work!

  • 5/5 Shazril Imri M. 6 months ago on Google
    Great buying experience! Daniel and Alif were most helpful in helping me chose my new Samsung Fold 5. Have been coming here since forever!!!

  • 5/5 LIAM CHOON B. 5 months ago on Google
    Very good service by sales person, Summer. Extremely friendly and helpful. Am so happy to buy phone from this Samsung outlet.

  • 5/5 Bun 6 months ago on Google
    I just bought a new phone from Alif, who is friendly n attentive . He was patient n spent time explaining the differences in the phones that I had in mind, telling me the pros n cons! He helped with the set up n did an efficient job! Will reccomend my friends to go there!

  • 5/5 Aishah B. 1 year ago on Google
    Just bought myself s6 lite. Very happy with Summer, Daniel and Aiman. Helpful and patient in explaining, I was contemplating between s6 lite and 7fe. Y'all should come here.

  • 5/5 Seck 7. 9 months ago on Google
    Nice staffs helping me transfer all my old files to new handphone. Thank you so much staff Alif, Summer and Jack. 👍Good service 👍polite 👍good responsibility 👍staffs very patience to explain and solve my handphone problem.

  • 5/5 Yamin A. 1 year ago on Google
    Mr Jack really helpful to provide me info on phone im buying. Very recommended store. Very friendly too. Thanks !

  • 5/5 Lia M. 1 year ago on Google
    I drove all the way to Subang Parade because of 400++ positive reviews in google and I am not disappointed. This is by far the BEST CUSTOMER EXPERIENCE that I ever had in any phone shop. Daniel and Jack are both very knowledgeable and are patience too in explaining all the differences between each phone models, the pro and cons and this made decision making a breeze. This Samsung Premium Store Subang Parade will have another loyal customer on their list :)

  • 5/5 Faridza Mohd S. 1 year ago on Google
    I went here to buy a new phone and was attended by Mr Jack and Mr Aiman. The service was really good, professional and very quick. They could also offer to redo the silicone film if bubbles reappear. Thank you for the great service. I hope you can keep on providing great service to customers in the future.

  • 5/5 Philip T. 2 years ago on Google
    I was searching for an entry level phone and called a couple of Samsung authorized outlets. Daniel answered my call and after listening to my requirements he recommended me the A03. He was knowledgeable and patient with answering my questions. So I decided to buy from him. At the shop, Nicholas attended to me. He was very warm, friendly and professional. I'm impressed with the staff in this outlet. Thanks for the great service, Nicholas and Daniel.

  • 5/5 gerald n. 1 year ago on Google
    Was attended to by Jack during recent visit. I needed assistance to decide among a few phone models, and Jack was very friendly, helpful and knowledgeable, going through the differences and addressing my queries patiently and competently. I like it that they are not pushy and have good-priced promotions too! :)

  • 5/5 BARAKAH T. 10 months ago on Google
    I have a good and nice experience purchasing a new samsung zfold4 from Aliff. The services rendered was excellent.

  • 5/5 Melanie B. 1 year ago on Google
    Great experience. Sales personale Jake was fabulous. Good service!

  • 5/5 Jeanifer L. 1 year ago on Google
    A pleasant and satisfactory experience buying Tab S6 lite LTE from Jack. Excellent product knowledge and has patiently answered my questions.

  • 5/5 Manimegalai L. 1 year ago on Google
    Friendly Mr. Jack guided us on the purchase of tab. Friendly approach and very satisfied with the service and guide. Will come again for future purchase.

  • 5/5 Fazereen A. 3 months ago on Google • 1 review New
    Bought 2 devices for my parents here. Very attentive and friendly sales person (Alif). They offer a very good price and free gifts too. Not to forget they also offer free service of transfering data & whatsapp data from old phone to a new one. Thank you so much for the service and the warm hospitality

  • 5/5 Nurul H. 2 months ago on Google • 1 review New
    The service from Mr Alif was very excellent. He explained abt the phone thoroughly and he make sure that the information was easy to understand. Really recommend this store to all Samsung lovers😁

  • 5/5 chefmamabakes 3 months ago on Google • 2 reviews New
    Good service. I am very happy


Call +60 12-330 9777 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✗ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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