Builders Warehouse Klerksdorp image

Builders Warehouse Klerksdorp

Hardware store Building materials store Home improvement store

👍👍 Fantastic, central location for public and private transport. Has a lot to offer with kind staff. It also has a beautiful garden nursery to buy plants or garden decorations People often mention staff, service, store, shop, friendly, assist, stock, Great, helpful, time,


Address

N 12, Klerksdorp New Town, Klerksdorp, 2571, South Africa

Website

www.builders.co.za

Contact

+27 860 008 930

Rating on Google Maps

3.80 (1K reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 am to 6 pm
  • Friday: 7 am to 6 pm
  • Saturday: 8 am to 4 pm
  • Sunday: 8 am to 2 pm
  • Monday: 7 am to 6 pm
  • Tuesday: 7 am to 6 pm
  • Wednesday: 7:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (26) service (17) store (15) shop (11) friendly (11) assist (11) stock (9) Great (8) helpful (8) time (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 L Parris (. 8 months ago on Google
    Fantastic, central location for public and private transport. Has a lot to offer with kind staff. It also has a beautiful garden nursery to buy plants or garden decorations
    2 people found this review helpful 👍

  • 5/5 Ken B. 1 year ago on Google
    Great place for hardware; especially for fastners - incredible range of types and sizes. Also impressive: easy access from main road (Use east access from traffic lights on main road), plenty parking, knowledgeable and helpful floor staff.
    1 person found this review helpful 👍

  • 4/5 Hendrik L. 7 months ago on Google
    It is probably the best Hardware shop in Klerksdorp with the greatest selection of products it really has everything you would ever need, that being said it is a pricey place with most of tge stuff priced higher than other places.
    1 person found this review helpful 👍

  • 4/5 Leonora M. 3 years ago on Google
    Good service.
    1 person found this review helpful 👍

  • 5/5 Pauline M. 1 year ago on Google
    Two staff members at the paint section where I was looking for Damp Seal asist me. Very friendly, helpfull and giving me advice. I really appreciate. Thank you guys you were awesome.
    1 person found this review helpful 👍

  • 1/5 Lucille L. 1 year ago on Google
    The prices marked on the goods in the store are not the prices that are rung up at the till. When the price is rectified, the pensioner savings cannot be processed ( as they then say that you received discount on the price already ) When trying to sort this out in store with the relevant employees, they are reluctant to help, they also say that it cannot be rectified. When insisting that the price and discount is corrected they converse in a language that is not understandable. I believe if a client addresses an employee of an establishment in the international language English, the client should be assisted using the same language. The said employees should not converse in a language to each other that the client does not understand. I do not want to shop where I have to argue about the pricing advertised on the goods
    1 person found this review helpful 👍

  • 4/5 Timon G. 1 year ago on Google
    Had good service and their staff members are really friendly. They have an amazing variety of product to choose from too.

  • 2/5 Chris S. 1 year ago on Google
    Misrable, grumpy and very unhelpful staff. Store is large and well stocked with a huge variety of D.IY. and garden supplies but the unpleasant experience is a huge deterrent. I would avoid it at all cost.

  • 3/5 Harvey B. 1 year ago on Google
    You can find anything you want if you are prepared to look, because the staff has more important things to do on their phones then helping customers.

  • 2/5 Derik W. 2 years ago on Google
    Zero assistance on the floor. When they do arrive they have no clue. People use this store because fuel is expensive and one might find everything under one roof here. Also never, more than 2 cashiers at the paypoints. Be prepared to hang around on weekends.

  • 5/5 Jean M. 2 years ago on Google
    This place is just... WOW! 💞 What a fabulous shopping experience. There's barely a thing you won't find here for home repairs and garden and much more. I found the store to be exceptionally well laid out, spotlessly clean, and the aisles clearly marked so you know exactly which direction to walk for whatever you might be looking for. The floor staff were knowledgeable, friendly and willing to assist me when needed. Thank you! 5 shining stars indeed.

  • 1/5 Roelf J. 1 year ago on Google
    Always looking for assistance everytime I went to builders Klerksdorp. Standing half an hour at the power tools, bought a cordless grinder and had to read the book in the store for more info because nobody came to assist me.

  • 3/5 Pieter van der S. 1 year ago on Google
    Sorry too say but my experience in builders was not so good! I don't know how many people is working there but no one is around to help. I must walk to the other side of the shop nearby the taps to get help. That is not the 1st time. Bulders is a littel bit pricey as well.

  • 5/5 Chris De b. 1 year ago on Google
    Very happy helpful staff. And you can buy any helpful tools from building to electric to power tools to renevating your home to braai's to gardening to anything you are tinking off. You can even bay all your building nesesesaties to build a brand new house.

  • 4/5 Adele W. 1 year ago on Google
    Couldn't find what I was looking for hence the four stars, but otherwise a great place to shop. Large variety on their DIY products for all the enthusiasts such as myself. The friendly car guards who take exceptional care of your prized possession is an added bonus.

  • 5/5 TD5 D. 3 years ago on Google
    good

  • 5/5 Martin S. 3 years ago on Google
    Great service from Henry

  • 5/5 Magda V. 3 years ago on Google
    Good service

  • 1/5 Henri S. 3 years ago on Google
    (Translated by Google) Service poor. (Original) Diens swak.

  • 1/5 philip b. 3 years ago on Google
    Bad only this store that doesn't allow face shields

  • 4/5 G G. 1 year ago on Google
    Very helpful staff and nice clean well presented store .....checkout is a bit slow

  • 4/5 Daniel M. 5 months ago on Google
    Great store, if only the staff at the builders side would realise it, and appreciate all customers, irrespective .

  • 1/5 Rion D. 8 months ago on Google
    1 STAR is way to much. Wrong prices at shelves. When we got to the till, the prices was almost double. This is not the first time this happened. Will never go there again. NEVER

  • 4/5 Japie N. 9 months ago on Google
    Very nice to shop. Not always someone to help you and prices little higher than other places. But stock most o items you normally need. Nice secure parking

  • 4/5 MC de L. 6 months ago on Google
    I recently explored Builders Warehouse Klerksdorp and was pleasantly surprised. The store boasts an extensive range of tools and supplies, catering to various DIY projects. The staff was knowledgeable and readily assisted in finding the right items. Prices are competitive, making it a budget-friendly option for home improvement needs. The only minor drawback was occasional stock shortages on some specialized items. Nonetheless, the overall experience was positive, and I'll definitely be returning for future projects.

  • 1/5 Bertus VD. W. 1 year ago on Google
    This store is pathetic. System apparently don't work and then management is chilling with friends. Absolutely no one to help

  • 4/5 Cheryl K. 1 year ago on Google
    Good manageress... Price was way too high compared to other stores, but she sorted it out on proof. Other staff less willing to serve...

  • 4/5 Kobie H. 11 months ago on Google
    Very friendly staff, but they need someone that can help with loading heavy materials that you buy from inside the shop and not at the loading bay at the back. This is a problem for older customers.

  • 4/5 Sharon B. 1 year ago on Google
    Very helpfull and friendly staff who did not mind taking the time to assist me and when the first person could not assist me, he went looking for someone who could assist

  • 4/5 Johannes G. 1 year ago on Google
    Friendly service, especially the young man called Lourens

  • 3/5 Michael L. 11 months ago on Google
    Great service but can improve....ive seen better at the store. Some more intense training of products would be strongly recommended. Very neat but staff not that helpfull to assist. Private chat mote important to them.

  • 1/5 Matt R. 10 months ago on Google
    Absolutely the worst service. We work for insurance companies as service providers for construction, plumbing etc. We went their and mixed paint. No issues. Then the nightmare started. We approached the tills. The lady working there is helpful. We swipe our Builders Card where we should get discount. Surprise! We don't get the discount. The lady says she will call the manager. The manager comes, doesn't greet us and says she must call the other manager. We are waiting till now for the manager to come... The previous time this happened the manager that said she must call another manager, managed to assist us and that she will give it through to head-office. So this means that Builders as a whole company doesn't do their work correctly or just loves bad reviews and unhappy customers.

  • 5/5 Dewald De L. 1 year ago on Google
    Everything you need in 1 shop, with friendly staff always available to assist in any way they can.

  • 5/5 nomasokana b. 1 year ago on Google
    Staff is very friendly, on all departments out doors to in doors, quality material I’m just happy with their service 🙌🙌 I also love the pop Corn when you enter🫣🫣🫣

  • 3/5 Ness v. 1 year ago on Google
    There are many times when u need assistance but there's no one to help and u need to walk around looking for someone who can assist u... very irritating when you're in a hurry. Or u ask someone that works there for help and they say no stock but u find the item by yourself in a different iisle!!

  • 2/5 Jonathan R. 3 years ago on Google
    Very expensive and lack of choice. Otherwise OK.

  • 1/5 Melanie N. 1 year ago on Google
    Just love this store, however serious lack of management (floor Manager). 1 till open and a queue of 15, sorry but we have jobs to go to, time is money for us too. Manager was called, he did not even bother to come forward, so I went to him and there he is sitting lekker in his office. Oh staff are off sick he says . Really, what the hell is your job dude, make a plan, without customers you dont have a job. Respect your job, many people would love to replace you. Hence 1 star, pathetic service, Manager seriously needs to pick up his socks

  • 4/5 Johann E. 3 years ago on Google
    Always fortunate to get the right product each time we walk in the shop.

  • 2/5 Edgar H. 3 years ago on Google
    Good

  • 4/5 Tankiso M. 3 years ago on Google
    No enough staff on the floor.

  • 5/5 Terry H. 3 years ago on Google
    Wide range of products and services. Got my Builders pensioners card!! Yay?!!

  • 4/5 Ben van S. 3 years ago on Google
    Helpful staff

  • 3/5 Willem E. 3 years ago on Google
    Very expensive.

  • 5/5 Ntsoaki W. 3 years ago on Google
    Quick & efficient

  • 3/5 Manie B. 3 years ago on Google
    Management needs to check on staff, many many items out of stock. I travel 50kms to buy stock and its very dissipointing seeing out of stock labels everywhere

  • 5/5 Rudolf Eric S. 3 years ago on Google
    Convenience defined!

  • 2/5 Mohamed Ahmed M. 3 years ago on Google
    Staff are not knowledgeable

  • 5/5 Dr Wilna K. 3 years ago on Google
    Big, clean, everything under 1 roof. Great prices

  • 4/5 Toy C. 3 years ago on Google
    Nice calm atmosphere, sometimes difficult to get floor assistance but great shop

  • 4/5 Tulo A. 3 years ago on Google
    Was looking for shading material. The level of customer service was very good. Friendly staff.

  • 1/5 katlego k. 3 years ago on Google
    I am very much upset with your service, I bought my goods on Saturday and was told that it will be delivered on Monday because you don't deliver on weekends, Monday comes and goes but nothing, Tuesday morning I get a phone call from the shop asking me if I am home and I said yes, after some hours I get another phone call telling me that the delivery truck was at my house and there was no one, I wasted 2 days at home waiting for your delivery only to be told a lie, why didn't they call again to check if I am inside the house, I am very angry because my workers needed to finish the work today. And you also wasted my time.

  • 2/5 Johann S. 3 years ago on Google
    The small potplants, white daisies to be specific, are not placed with the correct pricetags. Everything seems be be the same price, until you have to pay.

  • 5/5 Elmari7 E. 3 years ago on Google
    Friendly helpful staff. More expensive than average building material stores, but quality excellent.

  • 5/5 Tiaan T. 3 years ago on Google
    Love the store. Good assistance

  • 5/5 Jean-Pierre M. 3 years ago on Google
    Awesome selection. Great store.

  • 5/5 Natural Healing in South Africa. Dr Wilna K. 3 years ago on Google
    Everything under one roof. Great service

  • 1/5 Robert De V. 3 years ago on Google
    Dont use your pension card as it does not work you have to wait an hour in a queue to get your 10% discount service is bad

  • 5/5 Mpho M. 3 years ago on Google
    Great store

  • 5/5 Sindy van G. 3 years ago on Google
    Amazing service ,really proud of this shop

  • 1/5 Fanie van T. 3 years ago on Google
    Very bad no people to help

  • 4/5 Gamingwith d. 3 years ago on Google
    Lots of stock. Staff everywhere however if you need help they are nowhere to assist you

  • 4/5 Lucille K. 3 years ago on Google
    Art supplies also available

  • 1/5 Tony C. 3 years ago on Google
    No staff at payout,!!!!! One lady at till 9 customers waiting to pay,

  • 5/5 Doret J. 3 years ago on Google
    I love shopping at builders I get what I need and the staff is very helpful and friendly

  • 2/5 Daniel A. 3 years ago on Google
    Unfortunately immensely overpriced on numerous items, may need to stock on more local brands to allow all variety of consumers. More specialists needed per category so description of items may be more easily understood. Otherwise, very neat surrounding and helpful employees.

  • 5/5 boomer h. 3 years ago on Google
    Best ever

  • 3/5 Riaan S. 3 years ago on Google
    Incorrect prices on shelves or nothing. No staff to assist you on the floor. Must say the staff at the paypoints were friendly.

  • 5/5 Julius Monnaotsile M. 3 years ago on Google
    Anything you need at the right ✅ price most of the time

  • 3/5 Kallie K. 3 years ago on Google
    Very kitle stock in plumber ware

  • 1/5 Clarise van Z. 3 years ago on Google
    (Translated by Google) Very poor service. One waits extremely long before anyone helps you. Asked for help from 3 different workers and no one really wants to help you. (Original) Baie swak diens. Mens wag uiters lank voordat enige iemand jou help. Het hulp gevra by 3 verskillende werkers en niemand wil jou regtig help nie.

  • 5/5 Kennedy S. 3 years ago on Google
    Excellent

  • 4/5 Piet DE B. 3 years ago on Google
    Good friendly service


Call +27 860 008 930 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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