1/5 Sahil M. 3 years ago on Google
Today,
30th
September
2020,
I
decided
to
buy
some
sushi
for
my
family
and
biltong
(extremely
good
quality).
As
a
frequent
customer,
I
expected
the
usual
service
from
these
departments.
Little
to
my
knowledge,
I
was
burdened
with
an
uptight,
rude
and
narcissistic
owner
who
did
not
have
the
time
of
day
to
deal
with
my
queries
because
he
was
too
busy
serving
customers.
The
biltong
was
visually
marked
at
R199-00/kg,
however
on
the
packaging
price,
it
marked
up
to
R208-00/kg.
When
I
raised
this
query
with
the
deli
manager,
they
instantly
changed
the
price
infront
of
me,
and
requested
that
I
pay
the
higher
price
for
the
product.
Appalled
at
the
outcome,
I
approached
the
owner
for
a
resolution.
His
attitude
towards
me
was
that
of
a
frustrated
old
man,
who
just
seemed
money
hungry.
In
addition
to
that,
he
told
me
to
go
someplace
else
if
I
was
not
happy.
Is
this
the
sort
of
quality
service
that
is
paying
customers
can
expect?
Frustrated
and
shocked
at
the
bad
service,
I
educated
the
employees
at
this
Doringkruin
Spar
that
customer
is
king
and
no
consumer
should
be
challenged
with
these
issues.
The
consumer
protection
act
is
there
for
a
reason.
This
is
the
last
day
that
this
spar
will
ever
steal
my
money
and
time.
Watch
out
fellow
consumers!
Make
sure
you
check
your
receipts
for
what
you
pay
for!
Day
light
robberies
occur
even
in
well
established
places
such
as
Spar.
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