Manske - Products for cosmetics image

Manske - Products for cosmetics

Cosmetics store Cosmetics and parfumes supplier

😠 I was happy with their products at the time although if there is an issue of any sort unfortunately they have terrible customer service. Not reliable for the long run if you are looking to start a business. If you are a student in formulation and need MSDS sheets they will charge you around 10euros... People often mention order, products, service, customer, quality, nicht, sehr,


Address

Geschwister-Scholl-Straße 7, 74523 Schwäbisch Hall, Germany

Website

www.manske-shop.com

Contact

+49 791 9780800

Rating on Google Maps

4.00 (87 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 2 PM
  • Tuesday: 8 AM to 2 PM
  • Wednesday: 8 AM to 2 PM
  • Thursday: 8 AM to 2 PM
  • Friday: 8 AM to 2 PM

Featured Reviews


Frequently mentioned in reviews: order (10) products (9) service (8) customer (7) quality (6) nicht (6) sehr (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Brianna P. 3 years ago on Google
    I was happy with their products at the time although if there is an issue of any sort unfortunately they have terrible customer service. Not reliable for the long run if you are looking to start a business. If you are a student in formulation and need MSDS sheets they will charge you around 10euros per document. A good supplier will give you the safety data sheets and information on product use for free as this is the law. Before you order make sure to read the reviews, that was my lesson learned.
    14 people found this review helpful 👍

  • 1/5 Carina H. 1 year ago on Google
    The products I received are of good quality, but the customer service is terrible. They cancelled an item in my order without telling me and sent the rest of my order. I really needed the 5 kg item they cancelled, so obviously a big disappointment when I finally received my package 2 weeks later (in Denmark). Another note, if you need MSDS or COA documents, you can expect to wait a while. I wrote to them when I ordered, to get the documents and now it's been 2 weeks and I still don't have them. I did receive a list of minimum order quantities to receive them for free though. They should improve their customer service, as it has a big impact on whether or not their customers will return.
    2 people found this review helpful 👍

  • 5/5 Carina P. 2 years ago on Google
    Great shop, very fast and friendly. They have a brilliant selection of oils and fragrance oils for soap making can highly recommend. I ordered a good few times and it was always well packed.
    1 person found this review helpful 👍

  • 5/5 A. G. 4 years ago on Google
    I have ordered twice. First order took a bit to arrive, but less than two weeks. Second order took, literally, 5 days to arrive to France. Excellent service and excellent products. A ++++
    1 person found this review helpful 👍

  • 5/5 Wolfgang S. 4 years ago on Google
    great quality products, fast delivery, good packaging. Ordered several kinds of clays and ochre earths. Quality excellent. They can also be used to make watercolors.
    1 person found this review helpful 👍

  • 2/5 Dominik R. 1 year ago on Google
    Bei den angebotenen Preisen kann man schon einmal schwach werden. Wie in unserem Fall war dies ein großer Fehler. Wir haben ätherisches Öl bestellt - meiner Meinung nach überhaupt nicht zu gebrauchen, riechen absolut chemisch und metallisch. Wie man in anderen Rezisionen liest, nicht das erste Mal. Der „Kundenservice“ reagiert zögerlich mit herausreden und Analysedatenblättern auf die einwandfreie Qualität, anstatt dem Kunden ernst zu nehmen und eine Ersatzlieferung vor zu nehmen. Also ab in den Müll! Daher meiner Meinung nach besser mehr Geld in die Hand nehmen und wo anders einkaufen, dann braucht man sich nicht ärgern - sehr schade! 2 Sterne für Preis und Auswahl (Translated by Google) With the prices offered, you can get weak. As in our case, this was a big mistake. We ordered essential oil - in my opinion not to be used at all, smell absolutely chemical and metallic. As read in other reviews, not the first time. The "customer service" reacts hesitantly with excuses and analysis data sheets on the perfect quality, instead of taking the customer seriously and making a replacement delivery. So off to the trash! Therefore, in my opinion, it is better to take more money and shop somewhere else, then you don't need to get angry - a shame! 2 stars for price and choice
    1 person found this review helpful 👍

  • 1/5 Elena B. 1 year ago on Google
    Ich habe noch nie teures Bio-Amaranthöl in einer so billigen Plastikflasche gesehen. dünner weicher Kunststoff. Ich werde nie wieder bei dieser Firma bestellen.
    1 person found this review helpful 👍

  • 5/5 Ekopuoti P. 2 years ago on Google
    Excellent service and fast international delivery. Highly recommended!

  • 5/5 Miomira Masic O. 3 years ago on Google
    Great quality products, fast delivery, good packaging. Ordered several kinds of parfem oils. Quality excellent. All house smells great!

  • 5/5 Melanie H. 1 year ago on Google
    (Translated by Google) I received my third order today. Also this time I am very satisfied with the products from Manske. There is a huge selection of products at fair prices. I make soap and some cosmetic products for my own use. The quality is great, I will continue to order from here. Many thanks to the Manske team (Original) Ich habe heute meine dritte Bestellung erhalten. Auch dieses Mal bin ich von den Produkten, von Manske sehr zufrieden. Es gibt eine riesige Auswahl an Produkte zum fairen Preis. Ich stelle Seife und einiges an Kosmetikprodukten zum eigengebrauch her. Die Qualität ist top, ich werde hier weiter bestellen. Vielen Dank an das Manske Team

  • 3/5 Nadja 1 year ago on Google
    (Translated by Google) Split opinion! On the one hand, the quality and delivery time (about 1 week) is very reliable. On the other hand, the customer service leaves a lot to be desired. It is better to look elsewhere for answers to questions. You always get the boss by email and she is not suitable for customer service. From wrong to snotty answers, anything is possible The website is very clear and easy to use. Unfortunately, the information on products is very sparse and you have to look elsewhere. I still order there every month, there isn't really an alternative if you don't want to order from umpteen different shops (Original) Gespaltene Meinung! Einerseits ist die Qualität und Lieferzeit (ca 1 Woche) sehr zuverlässig. Anderseits lässt der Kundenservice sehr zu wünschen übrig. Antworten zu Fragen sucht man lieber wo anders. Per Email bekommt man immer die Chefin und diese ist nicht für den Kundenservice geeignet. Von falschen zu pampigen Antworten ist alles möglich Die Website ist sehr übersichtlich gestaltet und gut zu Bedienen. Die Informationen zu Produkten sind aber leider sehr sparsam und muss man sich woanders suchen. Ich bestelle trotzdem monatlich dort, es gibt auch nicht wirklich eine Alternative wenn man nicht bei zig verschiedenen Shops bestellen will


Call +49 791 9780800 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery

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