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Four Winds Jewelry

Jewelry store Jeweler Jewelry designer Watch store Jewelry repair service Diamond dealer Watch repair service Clock repair service Battery store Watch manufacturer

😠 RUDE EVEN ON THE PHONE Called to get a quote on a $500 dollar watch that holds sentimental value to me. He proceeds to laughingly say how servicing would cost $350-$400 and said that the service costs as much as the watch does. Then he told me the whole process he has to do for this watch. I called... People often mention watch, service, watches, store, great, repair,


Address

114 S Northshore Dr, Knoxville, TN 37919, United States

Contact

+1 865-584-0083

Rating on Google Maps

3.30 (38 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 am to 5 pm
  • Wednesday: 11 am to 5 pm
  • Thursday: 11 am to 5 pm
  • Friday: 11 am to 5 pm
  • Saturday: 11 am to 5 pm
  • Sunday: Closed
  • Monday: 11 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: watch (18) service (10) watches (10) store (10) great (8) repair (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 dahuckinator 3 years ago on Google • 4 reviews
    RUDE EVEN ON THE PHONE Called to get a quote on a $500 dollar watch that holds sentimental value to me. He proceeds to laughingly say how servicing would cost $350-$400 and said that the service costs as much as the watch does. Then he told me the whole process he has to do for this watch. I called my old watchmaker and got a quote for $170. I will happily make my 45 minute drive to save money and not deal with someone as rude as him.
    10 people found this review helpful 👍

  • 5/5 stuart h. 6 months ago on Google • 6 reviews
    Bo has worked on My Mavado. I will tell you know, craftsmen do not have great social skills. That being said once I took myself out of the equation and listened I begin having a great repore eith Bo. I have several high end watch and will not let anyone but Bo touch them. Great priced repairs and service.

  • 5/5 Daniel L. 5 years ago on Google • 2 reviews
    Very impressed. Needed a battery, and was offered a pressure test at the same time. He tested before and after to make sure nothing had been disturbed after the battery replacement. Quick job, very reasonable price. Very friendly and personable. He will handle all of my watch repairs from now on.
    7 people found this review helpful 👍

  • 5/5 Paul F. 5 years ago on Google • 1 review
    I inherited an omega and a Hamilton wristwatch and an old German pocket watch from my grandfather. All three were in need of cleaning and restoration. I took those watches to every jewelry store I could find in west Knoxville for pricing on repair. Every store wanted to send the watches out. The estimates were sky high. A friend at work told me about Bo at Four Winds Jewelry. She works for the UT athletic department and said that all of the coaches and administration in her office always use him. She said even Pat Summit wouldn't let anyone touch her watches but Bo. I took the watches to him and he was able to clean and service both wristwatches in the store for much less money then to have them sent out. They run great. The old pocket watch needed several parts made and he made them right in his store on a lathe. It too runs great and I am very impressed. I intend to give the watches to my sons for Christmas. Thank You Bo for saving my grandfathers watches.
    6 people found this review helpful 👍

  • 5/5 beth t. 3 years ago on Google • 1 review
    I have been taking my watches to Bo for years. He has always been honest and charged fair prices, which means a lot to me. This store is a local gem. He is a real watchmaker and clocksmith who knows what he's doing. I have had several watches repaired here over the years, from my bulova all the way up to my high end Rolex. I have always been pleased with the service. I came to Four Winds for a watch battery last week in my husbands Tag Heuer and he installed it for me while I waited. Great service as always. If in need of watch repair or watch batteries this my go to store.
    5 people found this review helpful 👍

  • 5/5 Adrian F. 2 years ago on Google • 1 review
    I got a beautiful silver and ruby necklace and matching ring here about a month ago. I am constantly getting compliments on how gorgeous it is. It is my favorite to wear now and I love it so much! The price was very good. I'm planning on returning to do some Christmas shopping for my sister and daughters this year here. I love wearing silver and they have the best selection of silver jewelry in all of Knoxville! They also do jewelry repair, jewelry cleaning, sale watches, and fix watches! So glad I found this store.
    5 people found this review helpful 👍

  • 5/5 Josh C. 10 years ago on Google • 1 review
    The best watchmaker in Knoxville! Several other watchmakers told me that they could not service my Tag Heuer, and recommended I go to Four Winds Jewelry for Bo's expertise. He cleaned and repaired my watch and it's running perfectly. He explained to me how long it would take and the cost of the repairs up front. I found him to be straight forward and honest. I was treated very courteously and appreciate the high quality of service I received. I am recommending him to all of my friends!
    5 people found this review helpful 👍

  • 5/5 s h. 2 years ago on Google • 1 review
    You couldn't ask for a better watch repair store. The prices are always good, and there is always great honest communication from the owner about what your watch needs. I just picked my Tag up last week from here and it had prior to bringing it in not been keeping time at all. It is running perfect now, the price was far better than I could find anywhere else that an actual watchmaker would be servicing my watch too. Great store, great prices, great service, and great people. I can't recommend it highly enough if you need watch repairs!
    4 people found this review helpful 👍

  • 5/5 James D. 2 years ago on Google • 1 review
    Four Winds Jewelry did an excellent job fixing my Rolex! The watchmaker explained to me what was likely the issue, the timeline it would take, and the cost for my watch repair. Everything was very honest and upfront and I appreciate that. The repair was done quick! Other stores in town told me they couldn't fix it and had to send it out if I wanted it fixed, and one other store even told me it couldn't be fixed. I am very pleased with the service here and will definitely be a return customer.
    2 people found this review helpful 👍

  • 1/5 dauphin R. 1 year ago on Google • 1 review
    I went in for a new battery and to have a link taken out. I was unaware that I was paying for a watch in which the links were already falling apart. The man informed me of this after paying. Not trustworthy customer service and he should have been upfront about the watch falling apart, thus not needing the services I went in for. I felt taken advantage of.


Call +1 865-584-0083 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business


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