3/5 Brian H. 8 months ago on Google • 19 reviews
We
have
enjoyed
going
to
Salsarita’s
for
years,
so
we
decided
to
download
the
app.
My
wife
had
it
before
and
got
to
97
points,
then
the
app
logged
her
out
and
she
had
to
reset
her
password,
lost
all
of
her
points.
So
the
other
day
she
decided
to
download
the
app
again
and
got
a
free
entree.
I
downloaded
it
and
got
a
free
entree.
We
get
to
the
store,
order
and
show
the
cashier
the
free
entree
message.
She
says
we
need
a
barcode,
ok,
we
don’t
work
here,
so
we
don’t
know
that.
She
offered
no
help
at
all
and
watched
us
struggling
trying
yo
figure
it
out.
Finally
a
barcode
showed
up
for
me,
it
it
never
did
for
my
wife.
She
had
to
pay
full
price
for
her
meal,
which
wasn’t
the
meal
she
wanted.
I
have
no
doubt
the
cashier
could
have
given
her
the
free
entree
or
helped
us.
I
wish
I
had
told
them
to
forget
it
and
walked
out,
leaving
them
to
throw
the
food
away.
I
emailed
them
about
my
experience
and
received
a
reply
that
did
not
address
my
main
concern.
I’ve
noticed
their
replies
on
here
are
robotic
as
well,
so
I
expect
nothing
to
happen
to
remedy
the
issue.
You
guys
have
competition,
so
we
will
eat
elsewhere.
Educate
your
employees
on
the
app
and
how
it
works.
Send
your
customers
the
barcode
they
need
and
don’t
leave
them
fumbling
around,
holding
up
the
line
so
your
“gimmick
app”
gets
them
in
the
store
so
they
have
to
buy
something
instead
of
getting
the
free
item
promised.
Our
last
visit
to
what
was
a
pretty
good
dining
experience.
Unacceptable.
1 person found this review helpful 👍