1/5 Damon V. 1 year ago on Google
I
don't
usually
leave
bad
reviews,
but...
We
booked
a
late
Sunday
brunch
that
would
give
us
an
hour
for
the
buffet.
The
food
was
really
great.
However,
the
staff
started
taking
away
the
food
from
the
buffet
thirty
minutes
after
we
had
arrived.
After
my
first
plate,
I
went
back
to
get
another
plate,
but
the
staff
started
taking
the
food
away
right
in
front
of
me.
I
gave
up,
went
back
to
my
table
with
an
empty
plate,
and
told
my
(Japanese)
wife
to
hurry
up
and
grab
what
she
could
if
she
wanted
more.
She
went
and
came
back
and
told
me
this:
The
foreign
staff
(maybe
50%
of
the
workers)
were
taking
food
away
as
she
was
attempting
to
serve
herself
-
like
literally
taking
the
platter
away
as
she
was
preparing
to
serve
herself!
The
Japanese
staff
intervened
once
with
the
sweets
and
helped
her
get
what
she
wanted
before
everything
was
taken
away.
Overall,
the
buffet
is
good
in
terms
of
food
quality,
but
the
foreign
staff
really
don't
understand
good
service
outside
of
a
superficial
level.
My
family
left
the
buffet
hungry,
even
though
we
paid
about
$50
per
person.
I
want
to
say
it's
our
fault
for
booking
a
bit
late,
but...
then
why
even
let
us
book
thirty
minutes
before
the
food
is
taken
away?
I
also
trust
my
wife,
and
she
said
that
the
foreign
staff
is
extremely
poorly
trained.
This
is
not
Japanese-level
service.
Pretty
shameful
for
a
high-class
hotel
to
hire
such
workers.
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