2/5 gagw g. 6 months ago on Google • 1 review
Just
to
clarify,
I'm
not
a
complainer,
nor
am
I
an
anti.
Rather,
I
would
like
to
sound
a
warning
bell
from
the
perspective
of
a
fan.
I've
been
going
to
the
gym
24
hours
a
day
for
over
3
years
now,
and
I
finally
got
the
Gold
membership
I've
always
wanted,
but
I'm
very
disappointed.
The
quality
of
customer
service
is
the
lowest
of
any
store
I've
ever
been
to.
No
matter
how
long
they
are
on
their
smartphones
or
how
many
members
are
talking
to
each
other
in
front
of
the
power
rack,
they
never
pay
attention,
and
I've
seen
them
either
just
pass
by
or
join
in
on
the
conversation.
I
used
to
work
part-time
at
a
competitor,
Company
K,
and
it's
only
natural
to
be
careful
in
situations
like
this,
and
if
you're
not
careful,
your
employees
will
yell
at
you
and
tell
you
to
be
careful.
The
same
goes
for
other
24-hour
gyms.
Nevertheless,
gold
seems
to
be
an
exception.
No
matter
how
big
or
knowledgeable
the
staff
is,
I
want
them
to
quit
as
soon
as
they
are
not
even
remotely
motivated
to
do
this
kind
of
basic
customer
service.
If
you're
not
aware
of
it,
it's
out
of
the
question.
And
despite
this
situation,
I
am
seriously
training
after
my
shift.
The
priorities
would
be
reversed.
Furthermore,
I
have
never
seen
an
employee
come
out
and
scold
a
staff
member
or
warn
a
member,
and
the
reason
for
this
kind
of
environment
is
probably
the
employee's
inaction.
The
top
builders
and
first-class
trainers
who
work
for
Gold
have
a
very
polite
customer
service
and
are
very
likable,
but
I
was
disappointed
that
the
lower-ranking
people
were
just
like
this.
As
for
the
facilities,
it
is
as
expected
from
the
``sacred
place
for
muscle
training'',
but
the
people
in
charge
of
it
are
no
longer
in
charge.
Gold
should
start
by
weeding
out
these
unmotivated
people
before
conducting
anti-doping
awareness
campaigns.
Even
if
you
put
up
a
sign
saying
``Etiquette
Improvement
Month''
on
the
members
side,
people
who
violate
good
manners
don't
even
look
at
it
in
the
first
place.
And
there
are
only
staff
who
don't
pay
attention
even
if
you
violate
manners.
Although
the
company
probably
has
no
trouble
attracting
customers
due
to
its
overwhelming
brand
power,
I
would
like
to
see
a
fundamental
reform
in
its
staff
recruitment
and
training
policies.
During
Manners
Improvement
Month,
we
should
focus
on
ourselves
first,
not
on
our
members.
I
would
like
to
see
a
poster
showing
what
happened
in
terms
of
quantitative
and
qualitative
changes.
People
who
are
serious
only
about
their
own
training,
people
who
only
use
books
for
personal
training.
Those
who
raise
their
spirits
are
only
a
hindrance.
If
they
don't
do
that,
I
want
them
to
be
replaced
by
AI.
I
have
been
a
fan
of
Gold
for
many
years,
but
due
to
the
staff
chatting
in
front
of
the
machines
they
want
to
use
when
they
really
want
to
do
something,
and
the
idiots
who
keep
fiddling
with
their
smartphones,
and
the
environment
where
people
are
neglecting
their
daily
lives,
I
have
turned
from
a
fan
to
an
anti.
It's
leaning
over.
In
order
for
it
to
continue
to
be
a
sacred
place,
I
sincerely
hope
that
it
will
provide
an
environment
where
people
who
really
want
to
do
it
can
pursue
it
seriously.
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