5/5 Ananth R. 10 months ago on Google
From
where
do
I
start!!
Should
I
start
by
thanking
the
management
of
Carlton
for
having
&
maintaining
such
a
lovely
property
and
a
wonderful
team
or
should
I
start
with
the
staffs
of
Carlton
who
are
doing
a
fantabulous
Job
in
taking
care
of
their
guests,
as
a
team
or
should
I
start
with
two
of
the
best
people
I
ever
met
in
service
industry
I.e,
Mr
TR
Shankar(Restaurant
Manager)
and
Mr
Manikandan
(Chef)....
Well,
I
think,
I
should
start
with
my
own
cumulative
experience
till
date
in
Kodai,
all
these
years
and
having
done
multiple
trips!!
To
be
honest,
eventhough
I
have
seen
Carlton..
I
never
stayed
there
even
once
before..
Since
it
was
an
old
Iconic
property,
I
perceived
that
it
won't
be
good,
my
bad.
Even
this
trip
we
initially
stayed
in
another
property
of
a
good
brand,
similarly
priced,
but
in
two
days
due
to
poor
food
and
service
we
decided
to
vacate
the
place
and
that's
when
my
wife
asked
me
to
check
with
Carlton,
turned
out
to
be
the
best
decision.
From
check-in
till
check-out
we
thoroughly
enjoyed
our
stay
and
my
sincere
gratitude
to
the
whole
team
of
Carlton.
While
all
of
them
were
super
good,
I
think
I
should
point
out
two
people
who
were
exceptional
i.e.,
1.
Mr
T.r
Shankar
-
why?
Eventhough
he
was
the
head
of
the
restaurant
with
so
many
years
of
rich
experience...
He
led
the
team
by
example,
I
mean,
I
never
saw
him
sitting
in
one
place
or
distracted
or
idle!!
He
was
running
that
extra
mile
with
his
team
with
full
Josh
and
was
providing
exceptional
service
to
the
quests..,
what
a
person,
really
superb.
2.
Mr
Manikandan
(Chef)
-
We
loved
the
food
and
enjoyed
every
single
day
of
the
stay,
awesome
it
was.
In
fact,
myself
and
my
wife
were
discussing
to
an
extent
that
we
will
go
to
the
hotel
where
Manikandan
is
the
Chef,
in
case
if
he
changes
from
Carlton
to
another
brand.
Also,
he
was
so
nice
and
kind
to
us
and
took
care
us
so
very
well.
Best
service
and
food
experience
from
the
chef
himself!!
Loved
his
care
and
attitude,
so
humble
he
is
and
some
of
the
dishes
I
had
was
the
best
ever.
For
people
who
are
looking
out
for
a
good
hotel
in
Kodaikanal
-
I
genuinely
recommend
Carlton
for
their
unmatchable
location,
food
and
above
all
their
exceptional
service.
So,
if
you
can
afford,
please
don't
look
any
further
and
book
your
stay
in
Carlton.
I
am
sure
that
you
will
thank
me
later
for
my
recommendation
☺️
Love
you
team
Carlton,
keep
up
your
good
work🥳👍