Dir sind nicht normal ich rufe 20 mal geht kein Personal dran wenn man ohne anrufen hin geht wird man drauf angesprochen warum rufen sie nicht an die schalten einfach das Telefon aus frechheit ist das.

Dr. Arin ist ein sehr unfreundlicher und arroganter Arzt. Auf fragen zur Diagnose die man nicht ganz verstanden hat kam nur "ich wiederhole mich nicht"... und darauf hin wurde ich auch raus gebeten weil noch andere warten würden... Also für mich NIE wieder dieser Arzt!!!

Frau kupchinskaya ist super. Heute vertretungshalber bei hr Arena, dieser hat scheinbar telepatische Kräfte, dass er ohne mich zu untersuchen, sagen kann das ich einen Virus habe. Pcr testvgelacht, obwohl ich weder Kontakt hatte noch einen positiven schnelltest. Sehr traurig dass man nicht vernünftig untersucht wird. Hab mich nicht gut behandelt gefühlt. Obwohl ich lange dort Patientin bin, werde ich mir für die Zukunft wohl eine neue Praxis suchen, wo man Patienten noch untersucht.

Always been a patient of Dr. Arin, however, had to change due to moving. Dr. I can highly recommend Arin. However, the practice team is sometimes very stressed and this is reflected in the type of communication. Telephone accessibility is also poor. Long waiting times despite an appointment.

I visited this practice as a new patient who was in acute pain. Unfortunately, I was treated unfriendly right from the start, both on the phone and in the office. The older lady at reception (MFA) showed little understanding for my pain and, after I explained the situation, explained to me the transfer of medical documents for a change of doctor. I left the practice feeling uncomfortable. As a patient who moved and was in pain, I was hoping for compassion and support. Unfortunately I didn't find these in this practice. Due to my negative experience, I cannot recommend this doctor's practice. As a patient, a friendly and supportive team is important to me, especially in emergencies. The unfriendliness and lack of empathy I experienced left an extremely negative impression on me.

You call several times at different times and only the answering machine answers. In addition, at the beginning you would be treated well and now the doctors don't look at you anymore. It's a shame they were very good doctors at times.

The practice team is somewhat OK, but the doctors aren't really doctors for me. I accompanied my mother a few times and even though she had an appointment, we had to wait over an hour for our turn and he didn't even listen to her complaints. No matter what ailments she has, he always blames it on being overweight. He doesn't say how she could lose weight... or where she could go to get help. Arrogant, unfriendly and uninterested doctor. I avoid this doctor as much as possible and we didn't get along well with the Russian doctor because she never lets you finish talking

Difficult to reach and unfriendly on the phone. You couldn't even make excuses. Of course, I understand that people are stressed on the phone after a holiday, but you should at least let people finish and not just give a pat answer. Furthermore, passing on incorrect information about my family doctor's opening hours is not nice either.

Sehr unfreundlicher Arzt. Nur weil man eine falsche Maske trägt, wird man schikaniert. Zudem muss man für jede kleine Krankheit einen Test durchführen.

If you ever get someone on the phone. Doctor, is completely incompetent, writes you off sick faster than you can see, but if you really need help, you should look for another doctor.

Probably due to a lack of staff, you can't always reach the practice directly by phone, but if I come without an appointment, I don't have to wait longer than half an hour. I am absolutely satisfied with the medical treatment. Can recommend the doctor Kupchinskaya.

I have been a patient of Ms. Kupchinskaya for a few years and can only recommend the doctor. But I also absolutely agree that it takes several attempts to reach the practice by phone.

(Translated by Google) Very nice team, the doctors are always very nice and friendly, I can only recommend them (Original) Sehr nettes Team, die Ärzte immer sehr nett und freundlich kann man nur weiter empfehlen

Personal TOP! Vor allem das langjährige Personal hat viel Erfahrung und Professionalität. Arzt ist einer sehr gut ein anderer naja. Die Ärztin kenne ich nicht. Einrichtung auch so lala. Das arme Personal hat Stühle aus der Steinzeit!! Habe schon oft stöhnen beim Aufstehen wahrnehmen müssen. (Translated by Google) Staff GREAT! Especially the long-standing staff has a lot of experience and professionalism. Doctor is a very good another well. I don't know the doctor. Facility also so-so. Poor staff has stone age chairs!! I've often had to groan when getting up.

Ms. Süßbach, or Süßbaum, seems very disoriented and quite overwhelmed. She is very rude and you can tell how she is a burden to the other employees. Kind regards, Rachid Bounouar

(Translated by Google) The Schwetsern Sehr Nett.termin times almost always punctual Top Top Top. Can only recommend everyone. Many greetings 👍 (Original) Die Schwetsern Sehr Nett.termin zeiten fast immer pünklich Top Top Top.kann nur jeden weiter empfehlen. Viele Grüße 👍

Telefonisch bekommt man absolut niemanden erreicht .. der Hörer wird oft abgenommen und einfach wieder aufgelegt . (Translated by Google) Absolutely no one can be reached on the phone.. the receiver is often picked up and simply hung up again.

Hard to reach by phone, the doctors are both terrible! Arrogant unfriendly leave no excuses. One can only dream of an examination. Remote diagnosis 😂