They cheated me. I made a reservation for 23€ (5 hours) + Kasko (ca 20€), they charged me 85€ because I supposedly returned the car after the arranged time, which is a lie, i returned it 2,5 hours earlier and drove only 10 km. Went to Sixt to complaint, where they told me they will contact me back after checking the cameras. Nobody contacted me since. I will never come to Sixt or recommend it to anyone.

Rented a car from sixt. It shut down on the highway. We re started it It shut down a total of 11 times before we got back to where we were staying. A mechanic was sent out. He apologized the car was then picked up on a truck and we are now left with no car on our last Friday night and no way to get to the airport tomorrow. Great company. I’m so glad I have “gold status”

3 weeks later still no deposit returned €500. Sent numerous emails to have no reply! Do not use this branch. Terrible service! Not to trust them! 1 star is too many!

when returned the car , we informed we had transported a person Corona Virus positif. They explained us the protocol in this case: the car is kept in isolation for 6 days and complet deinfection the car will be done. Mr TORRES thanks us to informed about the problem. We were responsible if somebody should be infected and they explained the SIXT Protocol in such case. we keep confidence with SIXT security protocol. and stay your client for next renting. Christian Pichon

Very good experience. Our customer service man is very friendly, with the right customer service skills and good knowledge. 👍🏻

I reserved a car for 5pm pick up, but they closed at 12. Called and was told the only option was to take a 30 minute train ride to a different office. This almost ruined my vacation, but I was able to find a better deal from Europcar.

Nice and competent employees. Cars are always clean. Easy to access.

very nice place. Safe reliable and staff are kind and multilingual. Great place to rent a nice car from. Would highly recommend!

(Translated by Google) Big station, many cars, great staff! (Original) Große Station, viele Autos, großartiges Personal!

(Translated by Google) Good car, good service, good prices. Gladly again. (Original) Gutes Auto, guter Service, gute Preise. Gern wieder.

(Translated by Google) Very friendly reception, quick handling and experienced professional appearance. At this Sixt station, I felt valued as a customer and was 100% satisfied. (Original) Sehr freundlicher Empfang, rasche Abwicklung und routiniert-professionelles Auftreten. An dieser Sixt-Station habe ich mich als Kunde wertgeschätzt gefühlt und war hundertprozentig zufrieden.

(Translated by Google) No one can be reached by phone (Original) Niemand telefonisch zu erreichen

(Translated by Google) Otherwise always satisfied. But if you try to offer me a car of another class without price adjustment, then that spoils the otherwise positive image. Especially if you have booked more than 2 weeks in advance and advance payment. If you then try to advertise the other vehicle, even though from a different class, as "equivalent" and claim that would be in my order confirmation so provided, then I lack as a customer of any understanding. No SIXT, an Audi A7 is not synonymous with an A8, a BMW 7 Series or an S-Class. And yes, there is no claim to a particular vehicle, but there is a claim on the booked class. 2 complaints remained unanswered. That was it with SIXT. (Original) Ansonsten immer zufrieden. Aber wenn man versucht, mir ein Fzg. einer anderen Klasse ohne Preisanpassung anzubieten, dann trübt das das ansonsten positive Bild. Insbesondere, wenn man mit mehr als 2 Wochen Vorlauf und Vorauszahlung gebucht hat. Wenn man dann auch noch versucht, das andere Fahrzeug, obwohl aus einer anderen Klasse, als "gleichwertig" anzupreisen und zu behaupten, das wäre in meiner Bestellbestätigung so vorgesehen, dann fehlt mir als Kunde jedes Verständnis. Nein SIXT, ein Audi A7 ist nicht mit einem A8, einem 7er BMW oder einer S-Klasse gleichzusetzen. Und ja, es gibt keinen Anspruch auf ein bestimmtes Fzg., aber es gibt einen Anspruch auf die gebuchte Klasse. 2 Beschwerden blieben unbeantwortet. Das war es mit SIXT.

(Translated by Google) Friendly and cozy atmosphere, choice of cars could be desired, but otherwise everything is almost perfect. (Original) Freundliche und gemütliche Atmosphäre, Auswahl der Autos könnte man sich wünschen, aber ansonsten ist alles fast perfekt.

Not correct, they assure you everything is fine at return and then send you a bill. Go for a different company.

(Translated by Google) Friendly staff. Went quite quickly and there were no problems with the return ? (Original) Freundliches Personal. Ging recht schnell und bei der rückgabe gabs auch keine Probleme ?

(Translated by Google) Best cars best service best rental !! (Original) Beste Autos bester Service beste Vermietung !!

(Translated by Google) Unfortunately no manual transmission (Original) Leider keine Handschaltung

(Translated by Google) Always friendly service, well-kept station, great fleet. (Original) Stets freundlicher Service, gepflegte Station, toller Fuhrpark.

(Translated by Google) Rent my cars for a long time at the station in Bad Godesberg. Always friendly and dedicated staff, I have always been happy with a suitable vehicle driven by the yard. Even with unexpected problems (for example technical defect on the vehicle) a solution was provided immediately. Thanks to the great team in Bad Godesberg, always and always happy to rent from you again! (Original) Miete bereits seit längerer Zeit meine Autos bei der Station in Bad Godesberg. Stets freundliches und engagiertes Personal, bin bisher jedes Mal zufrieden mit einem passenden Fahrzeug vom Hof gefahren. Auch bei unerwarteten Problemen (z.B. techn. Defekt am Fahrzeug) wurde umgehend eine Lösung bereitgestellt. Danke an das tolle Team in Bad Godesberg, jederzeit und immer gerne wieder bei euch mieten!!!

(Translated by Google) Somewhat good, but their system takes the car back and they gave me the counter on the car, but on the day Abitha rose over time and became more than 100 kilos on the day I took them But in general he hired them and not hired Arabs (Original) جيد نوعا ما لكن نظامهم تاخذ السيارة فل تردها فل وعطوني سياره العداد على الفل لكن يوم عبيتها ارتفع فوق مره وصار فيه زيادة 100 كيلو عن يوم اخذتها منهم لكن بشكل عام استاجر منهم ولا تستاجر من العرب

(Translated by Google) The station in Godesberg is often my starting point for business matters. Of course I should be happy about the upgrades but often it has its reasons why I choose a certain vehicle size, what should I do, for example? in the city with a station wagon or something similar? Unfortunately, not yet arrived here and now as far as the selection of alternative drives. The competition meanwhile drives on hybrid. It is also a pity that in small car segment very little to no automatic transmission to rent. Service was okay so far. (Original) Die Station in Godesberg ist oftmals mein Anlaufpunkt bei geschäftlichen Angelegenheiten. Sicherlich sollte ich mich über die Upgrades freuen doch oftmals hat es seine Gründe warum ich eine bestimmte Fahrzeuggröße wähle, was soll ich z.B. in der Stadt mit einem Kombi oder ähnlichem? Leider noch nicht im hier und jetzt angekommen was die Auswahl der alternativen Antriebe betrifft. Die Konkurrenz fährt mittlerweile auch auf Hybrid. Ebenso ist es Schade, dass im Kleinwagensegment sehr wenig bis gar keine Automatikgetriebe zum Anmieten gibt. Service war bisher in Ordnung.

(Translated by Google) Not recommendable. You never get what you rent. It comes down every time the statements "The vehicle has unfortunately been rented elsewhere" and you just get a downgrade. I have now rented 4 times and it was only 1 time without problems. This time was definitely the last time I was at Sixt. (Original) Nicht zu empfehlen. Man bekommt nie das was man mietet. Es kommt jedes mal die aussagen "Das Fahrzeug wurde leider schon anderweitig vermietet" und man bekommt einfach ein Downgrade. ich habe nun 4 mal dort gemietet und es lief nur 1 mal Problemlos. Dieses mal war definitiv das letzte mal das ich bei Sixt war.

(Translated by Google) First-class vehicles and top service. It's a pleasure. (Original) Erstklassige Fahrzeuge und top Service. Immer gerne.

(Translated by Google) all kinds of cars to rent (Original) toda clase de autos para alquilar

(Translated by Google) Friendly staff problem went everything (Original) Freundliche personal problem los alles gelaufen

It is a good place to rent a car , the employees was a great and helpful

Cheaters - got a bill of 1600 euros even though the damages were already declared before renting. Do not use this place.

The staff needs politeness and diversification of languages, so there is no need for racism

Friendly staff, great options of cars to be rented there. Thanks.

(Translated by Google) A car can be more convenient. Not picking up you can almost go to the store with the escalator, this time I finally got a nice blue car instead of a black one. (Original) Bequemer kann man ein Auto. Nicht Abholen man kann mit der Rolltreppe fast in den Laden fahren.Ich habe dieses mal endlich kein schwarzes ,sondern ein schönes blaues Auto bekommen.

Excellent

Perfect service, nice cars & very efficient

Perfect

Give it one star because it won't let me give zero. Sixt has unfair company policies. If you have a license that is recently renewed from California, you won't be able to rent a car. Sixt corporate was no help either. Do yourself a favor and stay clear of Sixt. Who knows what other weird policies they have to screw over their customers.

One of the Best Rent a Car in Bonn, Germany

Extremely nice service and reliable cars

Excellent service

Friendly staff

nettes Personal und ich habe sogar ein kostenloses Upgrade bekommen

(Translated by Google) As always, everything is fine, I couldn't imagine a better station (Original) Wie immer, alles bestens, kann mir keine bessere Station vorstellen

Always nice, never had problems. Sometimes a bit longer than expected waiting lines, but I guess that's ok during Corona times.

(Translated by Google) I reserved a car online in advance for a one-way rental and was therefore at this station for the first time. I specified a brand request in the reservation. Although I have often learned that such requests are usually not taken into account, this was not the case here. The handover itself went smoothly and very quickly. I am completely satisfied with that. Unfortunately, the vehicle was handed over on winter tires in the middle of summer, hence a star deduction. (Original) Ich habe ein Auto für eine One-Way-Miete vorab online reserviert und war somit auch das erste Mal bei dieser Station. In der Reservierung habe ich einen Markenwunsch angegeben. Obwohl ich schon öfter erfahren habe, dass solche Wünsche meist nicht berücksichtigt werden, war das hier nicht so. Die Übergabe an sich verlief problemlos und sehr schnell. Da bin ich vollkommen zufrieden. Leider wurde das Fahrzeug im Hochsommer auf Winterreifen übergeben, daher ein Stern Abzug.

(Translated by Google) We had an upgrade to a Z4M convertible for a small fee. For a weekend in Luxembourg. Very friendly service, we were very satisfied. (Original) Wir hatten ein Upgrade auf ein Z4M Cabrio für einen geringen Aufpreis. Für ein Wochenende in Luxemburg. Sehr freundlicher Service, wir waren sehr zufrieden.

(Translated by Google) Unfortunately, barely any room for negotiation with long-term rentals. (Original) Leider kaum Verhandlungsspielraum bei Langzeitmiete.

(Translated by Google) The SIXT headquarters in Bad Godesberg is a bottomless cheek. For the second time I'm trying to rent a car there. The first time I am told that all vehicles in the class are defective and I am downgraded only when I was there and not before the second time I am told that I am getting a completely wrong vehicle which is supposed to be in the class but that's not true. Then I will be lied to that I am not allowed to rent the class at 21, which also turned out to be wrong. Overall, you are only lied to and ripped off there. In addition there is unfriendly service. Pure cheek (Original) Die SIXT zentrale in Bad Godesberg ist eine bodenlose Frechheit. Zum 2. Mal versuche ich dort ein Auto zu mieten. Das erste Mal wird mir erzählt das alle Fahrzeuge der Klasse defekt sind und ich downgegradet werde und zwar erst als ich vor Ort war und nicht vorher beim 2. Mal wird mir erzählt das ich ein ganz falsches Fahrzeug bekomme was angeblich auch in der Klasse sein soll was aber nicht stimmt. Dann werde ich noch belogen das ich mit 21 die Klasse garnicht mieten darf was sich aber auch als falsch herausgestellt hat. Insgesamt wird man dort nur belogen und über den Tisch gezogen. Hinzu kommt unfreundliche Bedienung. Pure Frechheit

(Translated by Google) Friendly service, upgrade to a better vehicle class at no extra charge, problem-free return outside of business hours, problem-free handling (Original) Freundliche Bedienung, ohne Aufpreis Upgrade auf bessere Fahrzeugklasse, problemlose Rückgabe außerhalb der Geschäftszeiten, problemelose Abwicklung

(Translated by Google) Miserable service when it comes to complaining about a defect in the car. No replacement car received, should see for yourself how to get to the nearest Sixt branch and then find out that no replacement car is available. Just wasted time and money. Customer service for complaints is also catastrophic, cannot be reached by phone and you have to run after the repayment. (Original) Miserabler Service wenn es um Reklamation eines Defekts beim Auto geht. Kein Ersatzwagen erhalten, sollte selber schauen wie man zur nächsten Sixt Station kommt um dann zu erfahren, dass kein Ersatzwagen verfügbar ist. Nur verschwendete Zeit und Kosten. Kundenbetreuung für Reklamation ebenfalls katastrophal, telefonisch nicht erreichbar und man muss der Rückzahlung hinterher laufen.

(Translated by Google) I have lived and worked nearby for 4 years and therefore always rent cars privately at this station. Roughly had 50 rents at Sixt, almost all of them here and 15 of them this year. Sixt often equips rental cars very well and the station has a good range of high-quality cars and special cars. There is of course something for everyone, but especially those who like high quality will find dream cars here - and those who order something small often have great upgrades at fair prices. The staff, both at the counter and in the courtyard, are always * very friendly and helpful and did really extraordinary things in 2019 and 2020 and also made strange wishes possible. One of the best stations in Bonn across all providers. *) The only short phase in which I felt differently is now almost statute-barred after almost 2 years. ;) (Original) Ich wohne und arbeite seit 4 Jahren in der Nähe und miete daher privat Autos immer wieder an dieser Station. Habe nun grob geschätzt 50 Mieten bei Sixt gehabt, fast alle hier und davon 15 in diesem Jahr. Sixt stattet Mietwagen oft sehr gut aus und die Station hat ein gutes Angebot hochwertiger Wagen und Special Cars. Darunter gibt es natürlich auch für jeden etwas, aber insbesondere wer es hochwertig mag, findet hier Traumautos - und wer was kleines bestellt, oft großartige Upgrades zu fairen Preisen. Das Personal, sowohl am Counter wie auch auf dem Hof, ist immer* sehr freundlich und hilfsbereit und hat 2019 und 2020 wirklich Außergewöhnliches geleistet und auch kuriose Wünsche möglich gemacht. Eine der besten Stationen in Bonn über alle Anbieter hinweg. *) Die einzige kurze Phase, in der ich das anders empfand ist nach fast 2 Jahren inzwischen wohl verjährt. ;)

(Translated by Google) Was at Sixt before the long weekend, despite the Corona Kriese, a class-appropriate car was organized at another station. Just like last time, an attempt was made to get the best out of the situation. (Original) War vor dem verlängerten Wochenende bei Sixt, trotz der Corona Kriese wurde mir noch ein klassengerechtes Auto bei einer anderen Station organisiert. Es wurde genauso wie beim letzten Mal versucht das bestmögliche aus der Situation zu holen.

(Translated by Google) Vehicle great, service okay (Original) Fahrzeug super, service okay

(Translated by Google) A service-oriented Sixt branch with friendly and competent staff (Original) Eine serviceorientierte Sixt-Station mit freundlichem und kompetentem Personal

(Translated by Google) Fast, uncomplicated service! Great rental car (free upgrade!)! Gladly again! ?? (Original) Schneller unkomplizierter Service! Toller Mietwagen (kostenloses Upgrade!)! Gerne wieder! ??

thanks ,marco,s employee at boon bad gods berg , because hes respectable employee, and thank sixt.

(Translated by Google) Favorable price, friendly customer contact (Original) Günstiger Preis, freundlicher Kundenkontakt

(Translated by Google) favorable conditions and friendly handling (Original) günstige Konditionen und freundliche Abwicklung

Service isn't great in this center at Bad Godesberg. Made me wait for a while promised to send the invoice on email which never came on time. Have had bad experiences with Sixt last year as well when they slammed a claim for damage despite giving a clean return slip. Wont recommend for sure.

It was exceptional, the workers are friendly, and re ready for any questions. They attend to u diligently and with respect, with smile on their faces. The cars re clean and in good condition.

easy to use including accurate navigation