SIXT Autovermietung Leverkusen image

SIXT Autovermietung Leverkusen

Car rental agency Truck rental agency

😠 Had an very bad experience People often mention Sixt, service,


Address

Friedrich-Ebert-Straße 327, 51373 Leverkusen, Germany

Website

www.sixt.de

Contact

+49 214 76074069

Rating on Google Maps

3.90 (420 reviews)

Open on Google Maps

Working Hours

  • Thursday: 6 AM to 6 PM
  • Friday: 6 AM to 6 PM
  • Saturday: 6 AM to 12 PM
  • Sunday: 8 AM to 12 PM
  • Monday: (Whit Monday), 6 AM to 6 PM, Hours might differ
  • Tuesday: 6 AM to 6 PM
  • Wednesday: 6 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Sixt (8) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Gaurav Kumar S. 4 years ago on Google
    Sixt have good cars with good price good but this branch in Leverkusen Tor1 staff is not recommended. 1-Official on counter behave unprofessional and ready to cancel booking for any small reason. 2-Other staff duty was to show me the vehicle but was sitting and playing games on phone even. 3-parking for customers are not available or atleast not for aisians. 4- Car was scratched before and later sixt send me pictures that i make the scrtached. Thanks to god i click some pics before so case got sort it out. Please Sixt take care of this branch.
    1 person found this review helpful 👍

  • 5/5 Anthony G. 1 year ago on Google
    As always great service
    1 person found this review helpful 👍

  • 1/5 Hitesh M. 1 year ago on Google
    Had an very bad experience
    1 person found this review helpful 👍

  • 5/5 Dale B. 2 years ago on Google
    I always have a good experience with Sixt in Leverkusen. Their prices are very competitive. Staff are always friendly and helpful.

  • 5/5 Hakan A. 3 years ago on Google
    I experienced a lot of company. But I especially recommend Sixt Leverkusen, They were very professional and trustful against customers.

  • 5/5 Firstname l. 5 years ago on Google
    Great service. The quickest and easiest way to get a car/truck rental. A bit pricey, but considering it was last minute and went through with no problems, it was worth it.

  • 5/5 Giulio L. 7 years ago on Google
    Practical Sixt stelle

  • 3/5 Martin K. 4 years ago on Google
    Normal

  • 5/5 Renate O. 2 years ago on Google
    Do ein guter Service findet man selten. Vor allem die Freundlichkeit,ist sehr sehr gut. Vielen lieben Dank.

  • 5/5 Ysn 2 years ago on Google
    (Translated by Google) Super friendly competent employee. Many thanks to Mr. Desch and the whole team !!! (Original) Super freundlicher kompetenter Mitarbeiter. Vielen herzlichen Dank an Herrn Desch und das ganze Team !!!

  • 5/5 Milan M. 1 year ago on Google
    Super friendly staff and got a car in top condition. Recommend everyone this branch for car rental. Thanks Sixt.

  • 5/5 Daniel M. 1 year ago on Google
    (Translated by Google) The employees at the location always try very hard to find the right vehicle for the customer. Even if it doesn't seem so easy at first glance. I love coming back to this station every week. Absolute top service !!! (Original) Die Mitarbeiter am Standort sind immer sehr bemüht um das passende Fahrzeug für den Kunden zu finden. Selbst wenn dies nicht auf Anhieb so einfach erscheint. Komme gerne jede Woche erneut zu dieser Station. Absoluter Topservice !!!

  • 1/5 Lukas R. 1 year ago on Google
    (Translated by Google) The vehicle collection was fine, except that we received a smaller vehicle than ordered. On the way, our vehicle suddenly had technical problems and warnings and for some inexplicable reason it wouldn't start. "Error when starting engine" was on the display. In addition, other assistants have failed! Perhaps the vehicles should be checked and serviced more often. After 30 minutes of waiting at a rest stop, it finally worked again while we were on the phone with the towing service in Holland! Today, almost 2 weeks after returning the rental car, the deposit has still not been refunded (€300), although the employee spoke of a maximum duration of 2-5 days. For days we have been trying in vain to reach someone on the service hotline. After being left on hold for about 20 minutes, an announcement is made that there are problems with the service and the call is ended by Sixt. I wonder how such a reputable car rental company can provide such poor and disappointing service. We really had better experiences in some foreign villages and their small car rental companies. (Original) Die Abholung des Fahrzeugs war gut, bis auf dass wir ein kleineres Fahrzeug als bestellt erhalten haben. Auf der Fahrt hatte unser Fahrzeug plötzlich technische Probleme und Warnhinweise und ist aus unerklärlichen Gründen nicht mehr angesprungen. "Fehler bei Motorstart" stand auf dem Display. Dazu sind noch weitere Assistenten ausgefallen! Vielleicht sollten die Fahrzeuge öfter überprüft und gewartet werden. Nach 30 min Wartezeit auf einer Raststätte hat es dann endlich wieder funktioniert während wir paralell mit dem Abschleppdienst in Holland telefonierten! Heute knapp 2 Wochen nach der Rückgabe des Mietwagen ist die Kaution immernoch nicht erstattet worden (300€) obwohl der Mitarbeiter von einer maximalen Dauer von 2-5 Tagen sprach. Seit Tagen versuchen wir vergeblich jemanden bei der Servicehotline zu erreichen. Nachdem man ca. 20 min in der Warteschleife gelassen wird, kommt eine Durchsage, dass es gerade zu Problemen beim Service kommt und das Telefonat wird von Sixt beendet. Ich frage mich wie eine solch Namenhafte Autovermietung einen derart mangelhaften und enttäuschenden Service bieten kann. Da hatten wir wirklich bessere Erfahrungen in irgendwelchen Auslandsdörfern und deren kleinen Autovermietungen.

  • 5/5 Nadine P. 1 year ago on Google
    (Translated by Google) Fast, easy and hassle-free pickup and drop-off. Friendly staff at pick-up and support. An incorrect return time was determined for me, but the support was able to help me quickly, easily and competently. Within a day my return time was corrected and my invoice amount adjusted. Overall I am very satisfied and can recommend it to everyone. (Original) Schnelle, einfache und reibungslose Abholung sowie Rückgabe. Freundliches Personal bei der Abholung sowie bei dem Support. Bei mir wurde eine falsche Rückgabezeit ermittelt, doch der Support konnte mir schnell, problemlos und kompetent weiterhelfen. Innerhalb eines Tages wurde meine Rückgabezeit korrigiert und mein Rechnungsbetrag angepasst. Bin insgesamt sehr zufrieden und kann es jedem weiterempfehlen.


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