1/5 Chayan M. 3 months ago on Google • 5 reviews New
I
had
called
looking
to
understand
the
details
of
scaling
procedure
and
I
had
asked
two
things
specifically
-
1.
Can
scaling
procedure
be
done
without
going
for
a
consultation.
2.
Can
I
get
a
starting
range
of
procedure
fees.
Few
facts:
Total
phone
calls
I
made
2(can
be
easily
verified
with
service
provider).
To
which
they
called
back
twice
and
responded
with
details.
My
tone
on
the
call:
respectful.
However,
in
the
second
call
back
from
the
clinic,
they
said
consultation
charges
apply
regardless
and
then
I
was
rudely
told
if
I
did
not
want
to
pay
the
consultation
charges,
I
better
see
some
other
clinic.
I
asked
them
to
kindly
not
say
like
that
as
I
was
only
trying
to
understand.
To
this
they
got
irritated
and
while
they
were
responding,
the
doctor
herself
took
the
phone
and
very
disrespectfully
said
that
I
am
disturbing
and
wasting
their
time
and
that
I
should
not
visit
her
clinic
and
cut
the
call
abruptly.
I
think
I
could
not
explain
to
them
that
I
was
only
enquiring
about
the
possibility
of
getting
a
procedure
only
and
not
that
I
did
not
want
to
pay.
I
respect
the
doctors
for
all
that
they
do
for
their
patients.
However,
such
behaviour
often
disheartens
people
who
look
up
to
doctors.
Update-
Responding
to
the
reply
by
owner:
1.
I
never
argued
and
said
that
I
wont
pay.
You
may
confirm
from
your
staff
if
I
was
adamant
on
not
paying.
2.
And
did
you
just
say
that
I
asked
thrice
for
not
paying?
Wow.
I
only
ever
asked
once.
3.
I
did
not
ask
for
consultation
fees
multiple
times.
Just
once.
Please
quote
the
incident
as
it
happened.
4.
My
phone
records
show
a
total
of
3
+
3+
1
min
of
call
time
totalling
to
about
7.
And
you
said
we
spoke
for
8-10
mins.
(Correction:
A
detailed
look
at
call
records
does
show
9
mins
of
total
call
time.
Agree
on
the
call
time
as
mentioned
by
owner.)
Edit
2:
I
have
seen
the
screenshot
you
have
posted
and
have
rectified
my
post
accordingly.
However,
I
would
have
expected
the
screenshot
to
be
posted
with
the
phone
number
masked.
No
one
should
publicly
publish
someone’s
phone
number
without
their
consent.
Please
update
the
screenshot
asap.