Ja ela Ragama Hospital image

Ja ela Ragama Hospital

Hospital

😠 Not recommended at all. I went with my father for channeling Dr.K ottachchi for sugar . The nurse took father to the room and asked me to wait outside and I told I too go inside and need listen what doctor saying but unfortunately nurse refused and in a short wile she asked me to come inside. I aske... People often mention hospital, service, time, patients, doctor, staff, money, unprofessional, patient, care,


Address

259 Negombo Rd, Ja-Ela, Sri Lanka

Website

www.facebook.com

Contact

+94 112 226 088

Rating on Google Maps

2.00 (102 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (21) service (19) time (15) patients (15) doctor (12) staff (10) money (9) unprofessional (8) patient (8) care (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chinthaka S. 3 years ago on Google
    Not recommended at all. I went with my father for channeling Dr.K ottachchi for sugar . The nurse took father to the room and asked me to wait outside and I told I too go inside and need listen what doctor saying but unfortunately nurse refused and in a short wile she asked me to come inside. I asked several questions from doctor and she replied everything already said to father when I'm outside. After that came to outside and when I'm asked My father forgot many things because he couldn't catch since he is aged. I waste my money and time. Very unprofessional.
    5 people found this review helpful πŸ‘

  • 1/5 Dinushi C. 1 year ago on Google
    My aunt had a heart attack and this place is the closest hospital, even though my aunt doesn’t have much money we took her to there because she was in pain, Then they did an ECG and said there is slight difference, then we had 2 options either we took another ECG after 2 hours or do some blood test which is cost 3000/- something. And I asked them to do another ECG after 2 hours and they took my Aunt to the ward. I was outside for one hour and once uncle came we went to see aunt she was laying on the bed And some nurses are watching tv and gossiping around. Then over the sudden one of the nurses said that they did that blood test since my aunt was in pain but I wasn’t informed before even I was the guardian and I was at the hospital this whole time. Then after an hour they took the next ECG and decide that it’s only because of gastric, and gave bunch of medicine and ask aunt to eat well. This happened on Friday evening and she was suffering Saturday and Sunday Then we took her to Ragama general hospital. They took here to ICU immediately and she was under medication for a week. She had a major heart attack and this place said it’s nothing. When I share this news with one of my friend, her father had the same experience with this place. They ripped off Money that’s it. they don’t care about the patients, I’m not sure if the doctors and nurses are qualified, because in the first ECG they can clearly see that it’s a heart attack.
    4 people found this review helpful πŸ‘

  • 1/5 Udayanga B. 4 years ago on Google
    Doctors and staff going to make tea in every time and patients have to wait about 30 to 1 hour until they finished. Very unprofessional and they are really scared to provide prescription which is having given medications to patient. Strongly not recommended..
    3 people found this review helpful πŸ‘

  • 4/5 Saranga K. 1 year ago on Google β€’ 240 reviews
    Provides good efficient service. A grant category private hospital located at Ja Ala. Doctors charges are low.
    1 person found this review helpful πŸ‘

  • 3/5 Pahan C. 1 year ago on Google β€’ 226 reviews
    Situated in Ja Ela, near the Rukmani Devi memorial statue. Been here a couple of times for various reasons. Doctor channelling fee is low when compared with other privately owned hospitals. They answer the phone quickly every time I call for an appointment. It's easy to get an appointment via a telephone call. My experience with this hospital is not bad, to be honest. But I think the staff could become friendly towards patients/ their customers
    1 person found this review helpful πŸ‘

  • 4/5 Asiri D. 4 years ago on Google β€’ 313 reviews
    Newly made Hospital with ample parking spaces. Very convenient location for residents of jaela. They get some good doctors. Usual channeling fee is 1600. The staff need to put on a happy face and learn basic communicational skills. Apart from that it all ok. Staff looks grumpy.

  • 1/5 Nevil R. 2 years ago on Google
    Staff not Friendly. No proper time slot for patients. No covid preventive measures. At least not checking temperature in the front
    2 people found this review helpful πŸ‘

  • 1/5 Oshini P. 2 years ago on Google
    Worst staff and customer service ever. Should not give even one star
    2 people found this review helpful πŸ‘

  • 1/5 Sunali P. 1 year ago on Google
    They had worst physicians. Last week my dad had a heart attack but they said ecg was ok. He had pain because of the fever. Highly not recommended.
    2 people found this review helpful πŸ‘

  • 4/5 Senon E. 5 years ago on Google
    New place with huge parking space. Its better now, but the service still need to improve.
    2 people found this review helpful πŸ‘

  • 4/5 Nuwan F. 10 months ago on Google β€’ 43 reviews
    Situated near Rukmanni Devi memorial statue in Jaela towards Colombo. Telephone operator was prompt and was clear in providing information. Unable to get channeling appointments for paediatricians via phone. OPD channeling charges are low in comparison which included the medicine charges as well. Medicine was purchased from the inhouse pharmacy but didn't handover the doctor prescription in return. There was an inhouse optician as well. Hospital was clean and waiting areas were fairly spacious. Had ample parking. Wish the staff were a bit more welcoming and friendly. X-Ray available
    1 person found this review helpful πŸ‘

  • 5/5 Jason A. 6 years ago on Google
    This is my 7th visit to ragama hospitals.Dr Deepal is the best for medicine. and its a nice place. And i like the stuff and there are very friendly
    1 person found this review helpful πŸ‘

  • 1/5 Nuwan C. 1 year ago on Google
    very unprofessional people.Never visit this place there it's not a hospital it's like a retail shop. No doctors very horrible staff. They don't know the fundamental details, like to ask or to give an explanation before the treatment. At least they should have called someone from the family For the consent and let them know how they will treat the patient first. The nurse should at least let one person of the patient to be present at the treatment. Very unprofessional, I believe that they will have to shut down this hospital.
    1 person found this review helpful πŸ‘

  • 1/5 Jayashan V. 1 year ago on Google
    Very pathatic, careless and bad hospital. Even the doctors were not looking patients properly. Price is too much. Today I lost a loved one due to negligence of doctors. If you are having a emergency situation, this place should be your last place to go.
    1 person found this review helpful πŸ‘

  • 1/5 Vihanga W. 2 years ago on Google
    So pathetic lab services.. Always issues very unusual and false lab reports.. Authorities have to pay their attention on these cheating, unprofessional so-called medical practices ( medical slums ) that try to destroy patients' and their family members' lives on behalf of money.
    1 person found this review helpful πŸ‘

  • 1/5 Krishna M. 1 year ago on Google
    Don't visit if you need to protect your loved ones lives. They don't care about the valuable human life but just the money
    1 person found this review helpful πŸ‘

  • 1/5 Dilshan J. 4 years ago on Google
    I was there for take medicine but i have to wait 3 hours at OPD coz they only have one doctor to do all the stuff at hospital. Please never recommend this place for any kind of treatments. Tickets are not issued property really poor service. All are busy with emergency patients but no one is there at OPD. I am really disappointed.
    1 person found this review helpful πŸ‘

  • 1/5 Shamila B. 3 years ago on Google
    Very bad service, stupid workers, they don’t know how to treat a patient, very slow in everything.government hospital is better than this.
    1 person found this review helpful πŸ‘

  • 1/5 Lucifer F. 3 years ago on Google
    Worst service ever. The doctor was 45 mins late. Horrible staff. No proper service. I WILL NEVER RECOMMEND THIS PLACE TO A PATIENT!
    1 person found this review helpful πŸ‘

  • 1/5 sachini r. 1 year ago on Google
    They don't provide prescription with the medicine. Even they don't mention the drug name in the packet. If they made any mistake the patient life is in danger. ☹️
    1 person found this review helpful πŸ‘

  • 1/5 Shalini D. 3 years ago on Google
    Very very unprofessional people. Who doesn't know the fundamental details, like to ask or to give an explanation before the treatment. At least they should have called someone from the family For the consent and let them know how they will treat the patient first. The nurse should at least let one person of the patient to be present at the treatment. Very unprofessional, I believe that they will have to shut down this hospital because of their unprofessionall-ness.
    1 person found this review helpful πŸ‘

  • 1/5 Rosh J. 2 years ago on Google
    Staff not Friendly. No better time frame for channeling. At least ongoing patients number not mentioning
    1 person found this review helpful πŸ‘

  • 1/5 Sanjaya J. 6 months ago on Google β€’ 14 reviews
    Number is always busy. How can we contact you. The management has to look into this.

  • 1/5 shashini p. 1 year ago on Google
    Very bad service l ever had. There are no experience service. It's very stupidity to visit such a medical places like this. Only waste our time and money. There are only one doctor for surgery and opd treatment.

  • 1/5 Dave De s. 1 year ago on Google
    If you care about your life, dont go to this hospital, what they care about is only money, pharmacist is giving medicine without responsibility, once something wrong they never admit put all the guilt to the patient. Very bad service and irresponsible hospital

  • 1/5 QUACK R. 1 year ago on Google
    Never visit this place there it's not a hospital it's like a retail shop. No doctors very horrible staff

  • 1/5 janith p. 2 years ago on Google
    He is not a doctor , he is literarily a programmed bot. Very bad inter communication skills, never can be recommended as a good doctor.

  • 1/5 hashani n. 1 year ago on Google
    Do not recommend. They only care on money, not on the lives of the patients.

  • 1/5 Chanaka R. 3 years ago on Google
    Staff is not welcome u at all, cleanliness is verry poor

  • 1/5 Sandun P. 3 years ago on Google
    Wasting place of valuble time

  • 1/5 Jason R. 2 years ago on Google
    Don't go...wrost service ever...

  • 5/5 Windya S. 3 years ago on Google
    Very quiet and calm place to have a doctor channel.

  • 3/5 gallege f. 3 years ago on Google
    They will make you roll your eyes up with the prices! High rates !

  • 5/5 B Y. 2 years ago on Google
    Overall experience has been positive. Yes have to bear up with the waiting time but have been there a few times and have been treated well. Definitely there's room to improve with time (in terms of professionalism)

  • 1/5 Lakmal C. 2 years ago on Google
    Zero cleanliness and professionalism, I mean absolute zero !!!!!

  • 1/5 kavindi k. 2 years ago on Google
    disgusting service ever... we are waiting here for a long time and the don't care... we can here for a rapid antigen test and they kept us waiting for a long time we are very disappointed... around 10 12 people were waiting.. we have paid them too.. around 2 hours we were waiting... and mosquito are there too... not only corona you'll get dengo too Lol

  • 1/5 Thusitha R. 2 years ago on Google
    Can't give recommendation.. Don't waste your valuable time.

  • 1/5 Shamil M. 2 years ago on Google
    The employees were not much interested.and I was very embarrassed by their behavior.

  • 1/5 Calwin A. 2 years ago on Google
    (sunday), Lot of patients but only 1 doctor is there...not so good service

  • 1/5 Ruwan P. 1 year ago on Google
    The worst service I ever had from PVT hospital. This is mainly because of the attitude of employees. 01st time Visited at 12:30 am on 21st Aug 22 for take and treatment related ear paining. Security person is sleeping on the entrance sofa and no clue whether they having well trained nurses comparing with Leasons & Melsta employees . I don't like to call those Ragama Hospital employees as Nurses since am pretty sure they don't know about Florence Nightingale. Damn Pethatic service is this even business are depending on their service quality. and they are not providing a prescription bill and even Doctor prescription also not letting to take out Never do a recommend this hospital to anyone in the whole world by me. If any one checking these reviews of their management, Please take an action immediately on employees attitude and remove their mobile from them during working hours

  • 1/5 Anjala W. 1 year ago on Google β€’ 2 reviews
    One star is too much for these people! The shadiest, laziest and the most unclean staff and place I've seen in my entire life! They messed up my finger. Now I can't even lift my finger and have to under another surgery by paying so much of money to fix it! They want only money. They don't care about people at all! I do not recommend this place to anyone!
    4 people found this review helpful πŸ‘

  • 1/5 Craig D. 8 months ago on Google β€’ 1 review
    Very poor service waited more than one hour to see a OPD doctor without any other patients
    1 person found this review helpful πŸ‘

  • 1/5 Shenali J. 10 months ago on Google β€’ 2 reviews
    Terrible experience. Extremely disappointing. The staff exhibited unprofessional behavior, including making fun of patients

  • 1/5 Ama C. 6 months ago on Google β€’ 2 reviews
    Never Recommend . Think twice to get the service from this hospital for your loved ones. There is no accountability for patients in this hospital. Dr. Priyantha Balasuriya, a physiotherapist at this hospital, addresses the patients in a condescending manner. When I complained to the hospital administration, they were told that no action could be taken against him as he had helped the hospital a lot.

  • 1/5 saparamadu a. 5 months ago on Google β€’ 1 review
    There is one doctor to look into for all the services provided .most of the time it takes more than an hour to attend the chanelling patients because of the urgent patients .. irs really a very poor service here


Call +94 112 226 088 Open on Google Maps

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