Cool place for travellers. Clean atmosphere. Bar facility is there. The entry and exit from main road need attention as the hotel situates in a steep and curvy roadside.

Disappointing Hotel Experience Due to Unpleasant Receptionist Behaviour Me and friends recently had the opportunity to at a hotel for a marriage all the way from Bangalore , and I must say, my overall experience was quite disappointing. While the facilities and amenities were satisfactory, my stay was significantly dampened by the behavior of the receptionist. Upon arriving at the hotel, I had hoped for a warm and welcoming atmosphere, as one would expect from a reputable establishment. Unfortunately, the receptionist I encountered seemed disinterested, unwelcoming, and downright rude. Their lack of friendliness and professionalism truly left a lasting negative impression on my entire stay. From the very beginning, it was evident that the receptionist's demeanor was far from friendly. They barely acknowledged my presence and seemed more interested in talking to their colleagues than addressing my needs. Their dismissive attitude made me feel unwelcome and undervalued as a guest. Furthermore, when one of my friend approached the receptionist for toiletries they appeared impatient and acted rude, ended up by asking how many of you are here, guest are not Allowed why you need only one soap will be provided. We had booked the room for whole day but we stayed for just 30mins to get freshen. And this was the situation. Perhaps the most disheartening aspect of this encounter was the receptionist's refusal to address my concerns when I attempted to express my dissatisfaction with their behavior. They brushed off my complaints and made it evident that they had no intention of rectifying the situation or making me feel valued as a guest. As a traveler, I believe that the receptionist plays a vital role in shaping the overall perception of a hotel. Their behavior sets the tone for the entire guest experience, and unfortunately, this particular receptionist failed to meet even the most basic expectations. It is truly unfortunate that the negative attitude of this receptionist overshadowed what could have been an otherwise pleasant stay. I sincerely hope that the hotel management takes note of this feedback and takes appropriate measures to ensure that future guests are not subjected to the same unprofessional treatment. In conclusion, while the hotel's facilities were acceptable, my experience was greatly marred by the unpleasant behavior of the receptionist. I would caution potential guests to consider this aspect before choosing this hotel, as the lack of quality customer service greatly affected my overall satisfaction during my stay.

We had a pleasant stay at the hotel. We were there for 3 days. Helpful staff. We had left my son's school bag and realized it only later. But the staff there was so helpful that they packed it so well and sent it by courier and we received it in a day itself. Though the restaurant was not working, they always arranged good food for us. The rooms are decent. Small, but was clean.

Booked for an entire day but the old grumpy guy at reception had a very unwelcoming attitude.

located in koppam good hotel and good food ,well serving .parking area ..and nakshathra bear parlour

I took Non Ac single room, paid approximately 1,300 RS. Considering it's a small town, the price is quite high. Room was clean. Mineral water, soap, towel, TV with cable provided. Bathroom shower partition was broken so water came out.

Please try to set a best sound system in your relax bar

Rooms are comfortable. Nice and polite staffs.

A good stay and supportive staff ..decent hotel and helpful staff ..Manager Mani was helpful and supportive at each stage ..

Hotel Nakshatra Regency is a popular hotel located in the city of Kottayam in Kerala, India. The hotel offers comfortable accommodations and a range of facilities and amenities for both business and leisure travelers. The rooms at Hotel Nakshatra Regency are spacious and well-appointed, with comfortable beds, air conditioning, and modern amenities such as satellite TV and free Wi-Fi. The hotel also offers 24-hour room service and a concierge desk to ensure that guests have a comfortable and enjoyable stay. The hotel has a restaurant that serves a variety of delicious Indian and international dishes, as well as a bar that offers a selection of drinks and snacks. The staff at Hotel Nakshatra Regency is friendly and helpful, and always willing to assist guests with any queries or requests. The hotel's central location in Kottayam makes it a convenient base from which to explore the city's many attractions. Overall, Hotel Nakshatra Regency is a great choice for travelers looking for a comfortable and convenient stay in Kottayam. The hotel offers comfortable accommodations, delicious food, and excellent service, all at an affordable price.

Good residency clean and atmosphere,staffes friendly restaurant food good taste.

Clean and neat, Friendly front office staff and restaurant staff. Functioning restaurant, Lounge bar etc available.

Good service 👍, huge parking space, quite ambition,neat and Clean

Had lunch here. Overall experience was good.

Very good stay and good service

Average meals I travel and write. Be a part of my journey @shikhaanair on Instagram

Nice atmosphere... Good food... Employees were well behaved. Clean and family friendly.

Very very bad hotel

Good for an overnight stay. Needs renovation and upgradation.

Excellent But I forgot to give tip to bearer Sorry

Nice place to stay....

Superb hospitality.. if anyone go, Kerala spicy chicken is a must item.. 😋😋😋

Safe and quite place to stay @ Koppam, Pattambi. Just stop and enjoy their hospitality.