Kos Medicare LTD image

Kos Medicare LTD

Walk in clinic

😠 A real tourist trap. My 5 year old son was unwell because he was constantly coughing, we went to ask if they could help us. they gave us a form to fill out, then they took us to a room where a young doctor visited our son, then they told us that an x-ray was needed, they took us to another building... People often mention doctor, test, told, clinic, wounds, asked, -ray, invoice, Medicare, service,


Address

Leof. El. Venizelou 5, Kos 853 00, Greece

Website

www.kosmedicare.gr

Contact

+30 2242 023330

Rating on Google Maps

4.10 (113 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 9 pm
  • Sunday: 9 am to 9 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: doctor (17) test (9) told (8) clinic (8) wounds (8) asked (8) -ray (6) invoice (6) Medicare (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 renato g. 1 year ago on Google
    A real tourist trap. My 5 year old son was unwell because he was constantly coughing, we went to ask if they could help us. they gave us a form to fill out, then they took us to a room where a young doctor visited our son, then they told us that an x-ray was needed, they took us to another building and did the x-ray. Expect the results, the doctor made a diagnosis and handed the documentation to a secretary who charged us 240 Euros because it was a private clinic. But no one informed us that it was a private clinic, strategically located in front of the public hospital it can be thought of as a ward of the public hospital. They take advantage of it, they didn't tell us it was a private clinic and they didn't even know the costs. To my complaints they replied "what do you care, the insurance will reimburse you". They took advantage of our concern for our son to scam us. The very rude secretary. Be careful.
    4 people found this review helpful 👍

  • 1/5 Christian M. 1 year ago on Google
    We went there because they advertise with/as pediatricians. In retrospect the whole thing feels like a tourist trap and is extremely unprofessional if not dangerous, so I cannot recommend for anyone to go there. What was negative about our experience? 1. they did not have a pediatrician inside, instead we had to take a drive through town and the doctor driving us did not know where this place was 2. they did x-rays in another location, the x-ray images were done without any protection of the genitals which is insane in 2022. 3. the invoice included things that were not done, they removed these upon request. The whole invoice was severely overpriced. 4. there were people in the same waiting area that had just tested positive for Covid, after two years into the pandemic I would expect them to separate them. 5. the whole medical side was not very good, they did not seem to know what they were doing. The pediatrician did not know which knee the X-ray was from so I do not think that they ever looked at it very well if they could not tell whether it was the right or left leg. Also they bandaged the lower leg instead of the knee… what more is there to say. The only positive thing that I can say is that the staff was very friendly.
    4 people found this review helpful 👍

  • 1/5 Isanya K. 2 years ago on Google
    Went here for a PCR test (which was 60 euros!) to be able to fly back home. When I got my test result they had registered the wrong sample time. They had written down a date and time I had NOT come in, causing my test result not to be valid upon arrival in my home country. After contacting them through email they replied that they could fix it if I sent over the document. I did this and got no reply so I called them. The assistant on the phone was incredibly rude, pressing that the test would be valid (it would be way past 72hours upon arrival) and kept shouting at me. If you can, go somewhere else for this test!
    2 people found this review helpful 👍

  • 1/5 Elly van de V. 3 months ago on Google New
    Stay away from this tourist trap! My daughter and I spent our vacation on Kos from July 5 until July 12. On Thursday July 7, I fell with my rental scooter in the city of Kos and I sustained injuries at both knees and elbows (see attached pictures). I was brought to Kos Medicare by a Greek couple, since I was dazed and nauseous from the scare and the pain. At the Kos medicare centre they poured Betadine on my wounds and put bandages on them. They had hardly cleaned the wounds.The way they were handling my injuries raised some serious concerns with me and I started to wonder whether they were actually real doctors. The young woman that bandaged my knees for sure didn't know what she was doing. She also wore no gloves and had long polished nails. I am quite sure she is not even a nurse, let alone a doctor. On my request I received a tetanus injection. I was charged 50 euros for that. As soon as I got on my feet, the bandages on both knees fell off and they put a lot of extra tape on it to make it stick. It looked like a four year old did the bandaging, please see the attached pictures. They gave me a prescription for antibiotics and sent me on my way again. They told me to come back the next day to have the wounds cleaned again and the bandages changed. I had to pay €580 for the treatment, which had taken less than 45 minutes in total. (Later I realized that I had also paid upfront for the next day, but I never went back.) I asked the lady at the reception about the 150 euros for the surgeon on the invoice and she answered that my medical insurance would not pay if I had not been seen by a surgeon. She told me the young woman that did the (poor) bandaging was the surgeon. I didn't believe her, but I did not feel well enough to get into an argument about the invoice, so I paid. Dr. Alexis Saroukos, who signed the invoice, turns out to be an older man and not a young woman, so obviously at Kos Medicare they are lying to patients and taking money for services not performed. I suspect they have a stack of forms with doctor Saroukos' stamp and signature at hand, without him ever seeing one single patient. That same night the bandages came half off and the wounds looked infected. I was very worried and the next day I went to another doctor, who was recommended to me. This doctor told me the wrong material was used for my type of wounds, the bandages stuck to the wounds and everything was infected. To cut a long story short, this real doctor treated my wounds properly and thus saved our vacation. The doctor also told me that I was prescribed the wrong antibiotics by Kos Medicare, which could have given me trouble because of my skin type in combination with the sun. This real doctor charged me a normal fee, even on Sunday, when the doctor had me coming back to have the wounds cleaned and bandaged again (after 48 hours). I looked up the reviews on Kos Medicare and discovered I'm by far not the only tourist that was scammed by Kos Medicare. When I got home I filed a formal complaint at the Ärtztenkammer on Kos. They replied they would investigate the matter.
    2 people found this review helpful 👍

  • 1/5 Ivan S. 2 years ago on Google
    Do not take PCR Covid test at this clinic, as the clinic is not reliable and you will be wasting your money. They promised 24 hour service, and have not sent me the test results way after 50 hours after the test was taken, and after I emailed and called multiple times to remind them. They are sending the pcr tests to Rhodos to be processed so you will be risking not getting your results on time for your flight. And of course, they rejected to issue me with a refund when they failed to deliver the test result on time.
    1 person found this review helpful 👍

  • 5/5 Teeks 6 months ago on Google
    Great staff and great service. Very friendly and efficient and incredibly accommodating. Thank you very much Alyssa was very happy!
    1 person found this review helpful 👍

  • 1/5 Alexandra G. 1 year ago on Google
    So I went there and I paid a lot of money. What I paid for was also the second visit after 2 weeks. I called there and I was told that I didn't pay for a second visit (despite it being on my bill) and I didn't pay for the specialist so if I want a second visit I have to pay for the specialist. I asked few times if that is correct. I couldn't believe it as I asked before if i have to pay something extra and then told me that everything was paid for. After hanging up I wrote a negative review on Google. After two days and after talking to a lawyer I have decided to try again and book a visit. When I said my name they hung up the phone and when I tried to call again they were ignoring my calls. After calling over and over again for few minutes they finally picked up and said they never told me that I can't have a second visit. I was arguing that I asked few times for confirmation, but they denied it. Finally they agreed for me to have a second visit. Never again.

  • 5/5 Bas S. 1 year ago on Google
    The best PR is that Kos General Hospital is on the other side of the street. This clinic offers good medical treatment, better then the Kos Hospital. Staff is nice and equipment is much more up to date.

  • 5/5 Roz C. 1 year ago on Google
    Came here last week due to having a severe head ache and horrific pains on the left side of my face, I can’t praise the staff enough on how quick they acted. I was seen very quickly by different Doctors to try and rule out what was causing the violent headache and pain down the left side of my face. The doctors were professional and attentive. All services like pharmacies, CT scans etc were very nearby so I didn’t have to travel far. Results came back very quick and all staff (including the secretary and driver) were extremely friendly and helpful. I would definitely recommend Medicare Kos. Thank you all.

  • 5/5 The G. 2 years ago on Google
    Very fast in emergencies. Friendly, reliable.True, they aren't cheap, but their service is covered by most travel insurances, so if you don't have one, I'm not sure who's the cheap side of the bargain. ;-) Had a child with a rush taken to a competent doctor, as well as a person with a heart attack picked up by their (very fast) private ambulance. Only way to go if you have an emergency situation on Kos

  • 5/5 Emily J. 6 months ago on Google
    Amazing care from the team, I felt so taken care of. Everyone was so wonderful and helpful. I wish I could put more than 5 stars!!! I can’t describe how grateful I am to these lovely ladies, the doctors who looked after me and the team as a whole. I will be forever grateful. Thank you xxxx

  • 3/5 Tom G. 8 months ago on Google
    My wife emailed a question about my daughter on a Sunday and received a prompt response. She was asked to call and was dealt with straight away and asked to come into the clinic. I went to the clinic with my daughter and was seen almost straight away by someone who worked there (not sure of their qualification as she said she was messaging the paediatrician and calling them on the phone). Anyway, shortly after describing the symptoms and showing the injury we were prescribed antibiotics and some creams. Unfortunately, no pharmacists were open local enough to collect the prescription the same day. The cost of this short consultation was €150. We were treated well, we were seen quickly, the place was clean and seemingly efficient, but that price is a kick in the teeth.

  • 4/5 M S. 7 months ago on Google
    The praxis is nice, the doc takes care and is able to speak fluent English! They have also a private driver to pick you up and drive you back to your hotel, however it is very expensive (even more than in Switzerland)….

  • 2/5 Taher G. 8 months ago on Google
    Paid 370 Euro for an x-ray and a review by a doctor who was not confident how to read the x ray result. The doctor asked us to take an x ray for hand to see if there was a crack on my sons Hand who is a 13 year old male. They put us in a room and while the x-ray came in half an hour we had to wait another hour. I finally asked doctor not to waste our time and tell us what he sees. He said he sees nothing but we are waiting for radiologist. After I protested, radiologist answer came right away and ofcourse his view was that there was nothing wrong. The young lady at reception which welcomes is wonderful. She tries her best. The owner is a typical archetypr of a bored, alienated, purposeless old man type that would rather try and avoid contact with fellow human except a hefty invoice.

  • 1/5 Xavier P. 8 months ago on Google
    After a call I went to this place for medicine for a bad stomach (trowing up multiple times within a few hours). Got a bad examination and they already had the intravenous infusion waiting for me without even knowing what the problem was. Refused the infusion and got a bad response from the doctor as well as the nurse. 5 minutes of talking, checking the lungs and checking the ears (why???) costed me €250,-!!!! They called it medical service??? Receptionist at home has more medical responsibilties. Just feel being used as a cash cow without anything in return. Don’t use the service unless you are almost dying.

  • 5/5 Marcia B. 7 months ago on Google
    Professional service, good doctor and fast diagnosis. They speak English well.


Call +30 2242 023330 Open on Google Maps

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