McDonald's Kota Bharu DT image

McDonald's Kota Bharu DT

Restaurant Fast food restaurant

One of the Most Revieweds in Kampung Kota


Address

Lot 2994, Jalan Kuala Krai, Wakaf Che Yeh, 15050 Kota Bharu, Kelantan, Malaysia

Website

www.mcdonalds.com.my

Contact

+60 9-740 5427

Price rating

$$ $$

Rating on Google Maps

4.10 (3.5K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 12 pm
  • Thursday: 11 am to 12 pm
  • Friday: 11 am to 12 pm
  • Saturday: 11 am to 12 pm
  • Sunday: 11 am to 12 pm
  • Monday: (Christmas Day), 11 am to 12 pm, Hours might differ
  • Tuesday: 11 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: order (17) staff (15) service (13) time (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Soon C. 1 year ago on Google
    Great atmosphere for early morning meal.
    6 people found this review helpful 👍

  • 2/5 Ika Z. 2 years ago on Google
    Ordered sausage n omelette cheese sandwich for breakfast today.. but what i got is just omelette cheese sandwich.. sausage nye xde.. been tru this kind of situation for many times before.. harap korang baiki la servis tuu..
    4 people found this review helpful 👍

  • 2/5 Nur F. 1 year ago on Google
    Hate to admit,i hate the service here. Comes here multiple times, but always have problems, for example 1. Mixed order 2. Too long of waiting period 3. Not professional staffs. Latest, i ordered via mcd apps takeaway here, which is have already specifically mentioned that the 1. iced latte - no sugar, half ice, double shot. 2. Ice latte - with 2 pumps of sugar. However, to my surprise, the first order was also served with sugar, and no double shot. I went back to confront the barista, to confirm my order, and it said that it was made like the one i mentioned. When it comes to taste (i compare with the iced latte order no 2), the taste was the same, which is sweet. Means, no order without sugar right? And i did not even taste the extra shot in order no 1... came home with feeling disappointed and i contacted the mcd hq. This is not the first time it happens.
    1 person found this review helpful 👍

  • 1/5 Jie J. 1 year ago on Google
    Have placed order for breakfast when the place is not crowded, however waiting for 15 minutes none of my food is serving, after I check with the staff, my paid order is not in their system. Manager was not at the place, the staff dunno what to do, when the manager appeared he just looked at me without provide any solution, I have to ask them whether u can get refund or they still can serve me the food, the lady staff just said they able to serve the food if I let them know what I have order, the manager speak less than 5 sentence, no solution given, no apology given, only the lady staff is apology.
    1 person found this review helpful 👍

  • 5/5 Ezzati F. 2 years ago on Google
    Went there for the first time (drive thru). The service was fast eventhough lots of cars lining up. All of the orders were correct, except for apple pie. I ordered mix n match chicken with apple pie, but had been given corn pie 😅 it's ok. Just accepted it as we already reached home at that time. I also requested for salt and pepper as we ordered cheeseburgers, but none was been given in the paperbag. Cempedak McFlurry was very3 tastyyy.. love it so much. Everyday is always long queue. So you need to be patient to enjoy McD here. Overall, good service, just need to improve better. Thank you team McD WCY.
    1 person found this review helpful 👍

  • 1/5 ADIB Z. 1 year ago on Google
    McD paling lembab. Went for a drive thru but the order process it self took 1 hour an half. what a waste of time.
    1 person found this review helpful 👍

  • 3/5 IDEAL CHE I. 5 years ago on Google
    Too Much Traffic Everytime Because Of Narrow Road Goin into Parking Lot At The Back or Drive Thru Mostly Due To Car Went To Drive Thru...Must Avoid During Night Time On Public Holiday-Wakaf Che Yeh Night Market.. Traffic/Parking Will Be Hell..

  • 4/5 Mfeo W. 1 year ago on Google
    today i went (20 october) and got happy meal toys..

  • 4/5 Alif I. 1 year ago on Google
    I am gonna give 5 star but the drive thru is suck.his food is very delicious.

  • 1/5 mohdsharifuddin y. 8 months ago on Google
    Revise my review due to second time I drove thru here the same issue repeated. I have to wait about 15 to 20 minutes after payment made. They never improve the service. Could be my last time to buy here.

  • 2/5 GLAWCO K. 1 year ago on Google
    They even forgot to put sauce or ketchup in my order.crowded and no parking space

  • 4/5 Pak W. 1 year ago on Google
    French fries are still tasty and salty as usual but too bad bubur nasi no longer tasty

  • 1/5 Ziwan C. 1 year ago on Google
    The place are not clean especially toilet & floor

  • 4/5 KK 7 months ago on Google
    Nice n clean McD. Efficient service. Taste ad usual McD taste 😆

  • 3/5 OREN N. 11 months ago on Google
    Part time/new staff ( i think as they are not wearing uniform only white tshirt) is nice and hardworking , i pick table near playground that time and clearly can see them doing their job non stop even their face showing they are tired that time, they sincerely apologize on behalf when counter service missing out my nephew happy meal..kudos! Just my disappointment during my visit (dine in) is waiting time to long, counter staff wrongly give our order, one rude customer making scene that day, self ordering machine only functioning one and hard to look for parking sadly as restaurant is big and nice many people can fit in but yeah since limited and narrow to big road people prefer drive thru 😊

  • 2/5 Alam Maya D. 1 year ago on Google
    i want to order nasi lemak but they said " we don't cook cause later it will be wasted

  • 5/5 Nurul A. 1 year ago on Google
    Delicious as usual..nice service but just a little bit difficult to get parking..

  • 1/5 maisarah m. 9 months ago on Google
    Ordered fillet o fish burger, spicy chicken mcdeluxe and fried chicken. The burger bun was hard but nothing else looked suspicious. Had food poisoning (vomit and diarrhoea) the next day after having McDonalds for late dinner. Authorities should check the cleanliness of this branch. Did not read the reviews especially on cleanliness before purchasing.

  • 1/5 Sha S. 9 months ago on Google
    employees are not customer friendly, 7/7/23 staff wearing black shirts and red hijabs at 12++ in the morning, no matter how big the position is, you still have to respect customer inquiries. Terukkk

  • 4/5 Nik F. 2 years ago on Google
    4 stars as the service is not consistent. Speed wise is acceptable and understandable. I usually go for drive-thru shopping here. I would appreciate it if they make warm greetings and friendly service a custom. Other than that, thanks to the crews for providing their services tirelessly.

  • 5/5 hafidzaiton B. 1 year ago on Google
    The staff was friendly, good ambience, ample seating not too crowded.

  • 2/5 Isaac C. 2 years ago on Google
    I was about to enter mcd from this entrance and got stopped as this wasnt the main entrance. The person who stopped me was a grey shirt male manager. So i went in from the main door, having checked in my mysejahtera , i sat down to a seat near to this entrance. So it wrote NO ENTRY, then came a group of people, wearing no masks , but no manager stopped them. Dear MOH/KKM, please look into this matter that happened on Wednesday at 545-6.00pm.

  • 2/5 Nurul Hafez Abd H. 1 year ago on Google
    Need to improve hygiene at this restaurant. McDonald need to frequently sanitize restaurant premise. Restroom & washing area please keep it CLEAN 🤦🏻‍♂️

  • 5/5 Paka T. 1 year ago on Google
    Clean, friendly staff and fast service. Good job

  • 3/5 SHAH J. 2 years ago on Google
    Well situated along busy road interior nice and quite spaces but due to COVID-19 the crew unable to clean floor and table immediately

  • 1/5 Muhamad Nor Ikram S. 2 years ago on Google
    Really worst. Not the first time this places. I order 2 nasi lemak and they forgot to put sambal. Not the first time they forgot to put it in. Sometimes they forget to put the chicken kr fried eggs. Last visit i order a burger set and they didn't put French fries in the set. I was rushing so do you expect me to always check? Its fast food man. Live up to your name or be a meme. If i could give negative star then i would do so. Because its not first time they giving bad services. I tried called but no answer. Good job getting 1 star.

  • 5/5 Faizal J. 2 years ago on Google
    Most recommended place to buy your foods. Really keep SOP strictly. 1 customer only allowed to be in the premises. Order and payment done through machine. Your food will be delivered to you after 15 minutes.

  • 5/5 arabthai c. 1 year ago on Google
    Hi,I wrote this review because I am happy with your staff who are beautiful and stylish wearing baju melayu & baju kurung, still smiling and happy to complete many orders, congratulations and lucky to have a good and good work team. My husband is waiting for a long order but not angry because all staff there always say sorry, my husband said as long as he bought at any mcdonald's, only here the staff always apologized, when my husband brought food in a paper bag and fell, a staff came to help re-sort the food in the paper bag and check again my order even then the staff had to serve many customers.See u again guys ❤️❤️❤️ Thank you for excellent service!!

  • 4/5 Azajarid I. 2 years ago on Google
    Hi..this morning I had breakfast at Mac Donald Wakaf Che Yeh, Kota Bharu. The place and the staff service are very good. But what was disappointing was when I ate in front of the entrance there was a fast food delivery Rider (grab/panda) smoking a cigarette. There is a no -smoking poster in the dining area. Hope the management of Mac Donald Wakaf Che yeh can take action on this matter. Yours sincerely Regular customer

  • 5/5 Eclair A. 2 years ago on Google
    The BEST in KELANTAN... Fast Accurate & Friendly,, Keep It Up

  • 4/5 Ray Sahaja 1. 2 years ago on Google
    stock mainan happy meal lambat up to date dpt stok latest

  • 3/5 Yasmina S. 2 years ago on Google
    Order spicy triple beef with cheese. Tapi dpt spicy double beef with cheese😪dah la tkde sayur langsung. Kecewaaaa...byr untuk triple kot. Please improve your service!🤨

  • 3/5 Eija B. 2 years ago on Google
    Order double cheese burger dpt spicy mchicken 😔 2x terjd

  • 5/5 Contacts E. 2 years ago on Google
    Tudu tututuuu I'm loving it!


Call +60 9-740 5427 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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