1/5 rakesh k. 1 year ago on Google
We
stayed
at
this
resort
during
Sep7th
to
Sep
10th.
Location
and
food
are
really
good
here.
Dining
staffs
are
really
good
and
they
helped
us
with
all
baby
food
requirements
really
well.
Housekeeping
and
reception
people
are
highly
irresponsible
.
We
checked
in
to
the
resort
on
7th
sep
around
9.30
pm.
Room
centralized
AC
was
not
working.
Somehow
we
managed
the
night
and
complained
them
on
8th
morning.
Issue
was
resolved
on
8th.
AC
stopped
working
again
on
9th
evening
when
we
came
back
to
room
after
day
trip.
We
informed
reception
and
maintenance
guy
came
to
check
at
8.30
pm.
He
did
sth
and
said
that
it
will
start
working
in
15
min.
After
that
nobody
from
reception
or
maintenance
bothered
to
check
whether
the
issue
has
been
resolved
or
not.
When
we
again
complained
at
10.30
pm
that
it's
not
working
they
checked
internally
and
asked
us
to
shift
the
room
at
around
11.45
pm.
How
can
we
shift
the
room
at
that
time
when
baby
is
slept
and
packing
is
in
process
as
we
were
supposed
to
check
out
on
10th
sep
morning.
Further,
the
entire
wooden
floor
of
the
room
was
completely
moist
and
water
was
clearly
visible
on
the
floor.
The
floor
was
completely
slippery
and
we
had
to
put
our
crocs
in
the
room
rather
than
the
slippers
provided
by
them.
The
room
cleaning
was
also
really
bad.
When
we
came
back
from
our
day
trip
on
9th
evening,
rooms
were
not
at
all
clean.
Dusts
were
there
in
the
room,
garbage
papers
were
lying
below
the
table.
There
were
sands
on
the
washroom
floor.
When
we
called
up
the
housekeeping
they
said
room
has
already
been
cleaned.
Then
we
asked
them
to
come
and
check.
After
that
they
realised
that
the
room
has
not
been
cleaned
properly.
After
that
they
cleaned
the
room
again.
Overall
we
had
a
pathetic
experience
here
in
terms
of
cleaning,
housekeeping,
maintenance
and
reception
services.
Won't
recommend
this
place
at
all.