1/5 Eddy C. 7 years ago on Google
Hotel
took
full
payment
from
my
credit
card
1
day
before
arrival,
then
reversed
the
payment
so
I
had
to
wait
1
week
for
funds
to
be
returned.
Then
argued
with
me
that
it
was
my
banks
fault
not
there's....most
establishments
would
normally
take
a
$1
transaction
to
establish
the
validity
of
your
card,
the
most
worrying
thing
is
that
they
have
my
credit
card
details
on
record.
Then
had
to
withdraw
extra
funds
to
pay
the
room
bill
before
I
could
check
in,
leaving
me
short
for
my
stay
in
HK
furthermore
the
hotel
required
a
HKD
$500
key
deposit,
why
prey
do
they
require
this
deposit
considering
they
have
already
obtained
my
credit
card
details
and
proven
it's
validity.
Then
my
girlfriend
and
I
were
put
in
a
twin
room
when
we
had
clearly
booked
a
double,
I
brought
these
matters
to
the
receptionists
attention
in
an
amicable
manner
and
was
rudely
and
abruptly
interrupted
and
told
I
was
being
unreasonable
to
expect
a
double
room
considering
they
were
fully
booked.
Got
to
the
room
which
was
nothing
like
the
pictures
shown
at
the
time
of
our
online
booking
and
clearly
had
been
smoked
as
it
stunk
like
an
ashtray,
bed
mattress
is
thin
and
bed
is
just
big
enough
to
fit
2
people.
Service
is
absolutely
atrocious,
worst
hotel
I
have
ever
stayed
at...and
I
have
been
travelling
extensively
for
over
10
years
and
30
countries
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