1/5 Sahithya E. 6 months ago on Google β’ 5 reviews
Title:
Extremely
Disappointing
Service
Experience
Rating:
β
ββββ
I
recently
visited
Vinayaka
with
high
hopes
for
a
pleasant
dining
experience,
but
unfortunately,
I
was
met
with
disappointment
and
frustration.
The
service
I
received
was
incredibly
subpar,
and
several
issues
greatly
affected
my
overall
impression
of
the
establishment.
First
and
foremost,
after
placing
our
order,
we
discovered
that
some
items
were
missing
from
our
breakfast.
When
we
brought
this
to
the
attention
of
the
staff,
they
acknowledged
the
mistake
but
took
an
astonishingly
long
time
to
rectify
it.
It
took
nearly
an
hour
for
them
to
serve
the
missing
items,
by
which
time
we
had
almost
finished
our
meal.
This
kind
of
delay
is
unacceptable
and
displays
a
lack
of
attentiveness
and
organization
on
the
part
of
the
restaurant.
Furthermore,
I
was
disappointed
to
find
that
the
restaurant
did
not
offer
any
online
payment
options.
In
this
digital
age,
it
is
essential
for
businesses
to
adapt
to
modern
payment
methods
for
the
convenience
of
their
customers.
Not
having
this
option
not
only
inconvenienced
me
but
also
seemed
outdated
and
inconvenient
for
other
patrons.
The
combination
of
these
issues
left
me
feeling
frustrated
and
dissatisfied
with
my
experience
at
Vinayaka
.
It's
disheartening
to
encounter
such
poor
service,
especially
when
one
expects
a
certain
level
of
professionalism
and
efficiency
from
a
restaurant.
I
hope
that
the
management
of
Vinayaka
takes
this
review
as
constructive
feedback
and
works
towards
improving
their
service.
It
is
essential
for
them
to
address
the
issues
mentioned
above
to
provide
a
more
enjoyable
and
customer-friendly
experience.
2 people found this review helpful π