Rude sellers that have bad attitude and serve you with a very fake tone when you say that you don't speak polish.

(Translated by Google) After the last visit, positive impressions, large assortment, friendly service. I had a problem so I had to use the help of a manager. Professional approach to my problem and quick settlement of the matter. In particular, thank the Lord with glasses, nice and pleasant (Original) Po ostatniej wizycie pozytywne wrażenia, duży asortyment, miła obsługa. Miałem problem więc musiałem z korzystać z pomocy managera. Profesjonalne podejście do mojego problemu i szybkie załatwienie sprawy. W szczególności dziękuje Panu w okularach, miły i przyjemny

Apart from the questionable quality of Bershka products in general - in this particular store, terrible service. I think it's the first time I've encountered something like this. I came to complain about shorts, and for the second time in a month there is no one in the store who can handle complaints. I was informed that only the manager, who is somewhere outside the gallery and will be available in 30-40 minutes, can do this. The lady was very surprised that I didn't have time to wait so long. Of course, I understand that the manager has every right to take a break during work, but there should always be someone in the store who can handle one of the three basic transactions in the store - purchase, return, complaint. The girls serving were terribly rude and rude - even if they gave away such things for free, I wouldn't go there again. For the management staff, I would advise you to take a look at the management in this particular branch, since the schedule is arranged in such a way that it only includes incompetent employees twice a month.

The store is a disaster, just like the lady on the hotline. I placed an order via the app (December 16) and picked it up in the store. I received information that it will be available for collection on December 19/20. I waited until December 23 for the status to finally change to sent. I understand that there were holidays along the way, but when I still had no information about my order by December 29, I called the hotline. The lady told me that this shouldn't be the case and that she would send me an e-mail regarding my order. I haven't received any information until today. At 8/9 I received an e-mail that the order was ready for collection, then at 10 I received another e-mail that the refund had been made. I call the hotline to find out what's going on. It turns out that the employee forgot to change the status of the order, so I did not receive any information that it was ready for collection and it was returned after a long waiting time. The lady on the hotline says that the items from my order have been delivered to the store, but she cannot call and report that they should put the goods aside so that I can come and pay again for the goods that I was supposed to receive almost two weeks ago. The lady says that I have to call myself and after repeated attempts to contact the store, no one answers. It's pitiful that such a huge company should have such a communication problem.

I think it's a bit over priced IMHO. But the store was good, staff helpful and pleasant.

Unfriendly staff, answers questions with great reluctance and coercion. It probably doesn't make a good impression on the customer...

Into the commercial center on the 1st level, Fashion, music, staff, everything is great. Maybe a little bit expensive (for Poland) but you’ll can find some clothes with vintage adv on it.

The cashier behind the register makes faces as if she was constipated

Kind of a drama. The entire new sphere ripped after one use. last time shopping at this chain store. Avoid.

(Translated by Google) The store was clean, I found the coveted trouser chain, the line was long, but quickly unloaded by the staff. I recommend and greet the cashier with brown wavy hair (Original) W sklepie czysto, znalazłem upragniony łańcuch do spodni, kolejka długa, lecz szybko rozładowywana przez obsługę. Polecam i pozdrawiam kasjera z brązowymi falowanymi włosami

Personale estremamente svogliato e scortese. Devo segnalare sopratutto un ragazzo alla cassa che, intorno alle 16 di oggi, ha fatto saltare la fila evidentemente a qualche sua conoscenza. Alle mie rimostranze sono stata praticamente ignorata. Pessimo..

Chamskie zachowanie personelu, Pani nie pozwoliła wejśc do przymierzalnia z dzieckiem niepełnoletnim, pierwszy raz się spotykam z czymś takim...

Пишуть що знижки до 70% а на справді максимум -30%

Viele Klamotten, alles ist ziemlich billig

Uwielbiam zakupy w Bershce, zawsze znajduję coś stylowego i wygodnego

(Translated by Google) Unpleasant service. He has a grudge that we enter the fitting room in 3 (who is interested in how many people enter the fitting room), I understand everything and I can accept it, but the lady at the fitting rooms is terribly rude. I do not recommend it, I was very disappointed. (Original) Niemiła obsługa. Ma pretensje o to, że wchodzimy we 3 do przymierzalni (kogo interesuje ile osób wchodzi do przymierzalni) rozumiem wszystko i mogę to zaakceptować ale pani przy przymierzalniach strasznie chamska. Nie polecam, bardzo się zawiodłam.

(Translated by Google) Service failure. Before 6 p.m. the serving blonde lady laughed at me and threw the money on the counter for the return in an unacceptable way, all because I did not have 10 groszy to spend the entire PLN 50. Such situations are unacceptable in customer service. (Original) Obsługa porażka. Przed godzina 18 obsługująca Pani blondynka wyśmiała mnie i rzuciła na ladę pieniądze za zwrot w nie dopuszczalny sposób, a wszystko dlatego, ze nie posiadałam 10 groszy by wydała całe 50 zł. Takie sytuacje sa niedopuszczalne w obsłudze klienta.

(Translated by Google) I am disappointed with the service of this store. The young girl at the cash register couldn't get the clip off her purse, so I suggested giving her another one. On the latter, she easily detached it and canceled the amount due from the card. What was my surprise when I saw in the transaction history the sum for two bags on my account. Obvious fraud. Who works there? Is the staff trained to operate the cash register? (Original) Jestem zawiedziona obsługą tegoż sklepu. Młoda dziewczyna w kasie nie mogła pozbyć się klipsa z torebki,wiec zaproponowalam ze podam jej inną. Z tej drugiej latwo odpiela go i skasowała naleznosc z karty. Jakiez bylo moje zdziwienie gdy zobaczylam w historii transakcji na koncie sumę za dwie torebki. Ewidentne oszustwo. Kto tam pracuje? Czy personel jest przeszkolony do obslugi kasy?

Complete lack of respect for the customer, you can't even call the store to ask about the goods that are supposedly in the store.

After one wear, the sweater can be thrown away. The quality is terrible... Not to mention the fact that it is difficult to find any information on how to make a complaint on the website.