Grand Ascot Hotel image

Grand Ascot Hotel

Hotel

Elegant hotel offering a lobby bar, an upmarket restaurant & a terrace, plus a sauna & a gym. People often mention hotel, staff, room, clean, stay, good, nice, great, rooms, breakfast,


Address

Józefa Szujskiego 4, 31-123 Kraków, Poland

Website

grandascot.pl

Contact

+48 12 446 76 00

Price rating

$76/night

Rating on Google Maps

4.70 (790 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (46) staff (29) room (25) clean (21) stay (21) good (17) nice (15) great (15) rooms (15) breakfast (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 uncle e. 2 years ago on Google
    This is a nice and cosy hotel, located conveniently close to all the major sights, sounds, and attractions of Krakow. The room in which I stayed was very clean and had all the creature comforts one can expect of a good hotel. The staff was prompt and very efficient both at check-in and checkout, and were generally very helpful. Certainly, a good place to stay regardless of whether one is in town for business or sightseeing
    2 people found this review helpful 👍

  • 5/5 Andrew M. 6 months ago on Google • 8 reviews
    Exactly what we needed for a city break. Nice room, comfy bed, and to my wife's joy - two separate duvet covers! Hotel staff were friendly and helpful. Happy to book us a local taxi when required. Breakfast was buffet style with hot + continental style options. Cooked option could have been better but great other options which made up for this.

  • 5/5 Ash L. 10 months ago on Google
    Amazing location, amazing rooms and amazing service. The staff were very friendly and helpful. The rooms were very comfortable and spacious, allowing a relaxing and enjoyable stay. The hotel is convenient as it is located very close to the forest belt around the old city meaning you can easily get about and enjoy a lovely walk around Krakow. The restaurant Four, inside the hotel, is an amazing restaurant and seriously underrated. It has a lovely variety of food and the staff are very pleasant. I enjoyed many meals there. It was often empty, it definitely deserves more customers! To sum it up, I will 100% be returning to this hotel next time I'm in Krakow and I highly recommend that anyone else does too.
    1 person found this review helpful 👍

  • 5/5 Pat T. 4 years ago on Google
    Such a nice hotel, we had a great stay here. Staff were nice. Food was beautiful
    1 person found this review helpful 👍

  • 5/5 Pedro P. 1 year ago on Google
    Fantastic location. Impeccable room all new, good taste, high quality bed, linen and bathroom; really comfortable.! Very good breakfast. Professional staff at reception and also, very nice and educated guys at the bar, preparing great cocktails. Hotel with great relation price quality. Congrats!!
    1 person found this review helpful 👍

  • 5/5 Andrew M. 2 years ago on Google
    Excellent hotel, clean, well located and very friendly staff. Definitely rebook on our next stay
    1 person found this review helpful 👍

  • 5/5 Alice 1 year ago on Google
    My husband and I stayed at the room 313 for 4 nights. It has inner courtyard view. Very quiet room and comfy bed. Good breakfast. 2 things were confusing a bit 1) if you want to order omelet or porridge or something else for breakfast, it is for extra money 2) we were provided 2 coupons for the welcoming drinks and, as the barman said, we cannot choose what we want to drink, his manager decides that :)
    1 person found this review helpful 👍

  • 5/5 Milan R. 1 year ago on Google
    I spent 3 days at the Grand Ascot Hotel in Krakow. This hotel is modern and very very nice. I had a premium room with a terrace. The furniture is new, everything is ultra modern. The bathroom and the whole room were very clean! The room is so quiet ! I did not hear the noise from the street . The hotel has a good location. It is maximum 10 minutes walk to the center. The breakfasts were excellent and the choice was huge. The staff is very friendly and helpful.

  • 5/5 Let love w. 2 years ago on Google
    Great hotel, big and comfortable rooms, friendly staff, great location in the old town, very good breakfast, affordable prices - we can only recommend this hotel!

  • 5/5 Hans van den B. 1 year ago on Google
    From the 9th to the 15th of October 2022 we have had the pleasure to organise our conference on Ethics and Communication for the Judicial Sector in Ukraine at the Grand Ascot Hotel in Kraków. Already in the preparation the communication and cooperation with the team of the hotel went smoothly and was very pleasant. The team of the hotel was quick in its reply to our requests and was able to accommodate many of our requirements. For our conference it was important to have not only rooms available for the participants to stay but also a large conference room with translation and presentation equipment. The team was very professional in meeting all our requirements and in doing so was able to keep the balance between the quality and price, which is important for public organisations. Overall our event became a great success with the support of the staff at the hotel and the team of the sales and events department. During our stay there were no issues, questions were answered quickly, staff members were always on stand-by to help, and the rooms, conference room and restaurant were very modern, professional and pleasant. The big advantage for our group, given the sensitivity of the topics discussed but also that the participants were from Ukraine at a time of war, was the location of the hotel, rooms and conference room. Especially the fact that the conference room was in a separate building, but connected to the hotel via the first floor, was a big advantage. Our conference also included both lunch and dinner buffets. The staff of both the kitchen and the restaurant were very professional and catered to our every need and request. The food was of high quality and diversity throughout the days. Overall, we are very satisfied with our stay and the way our conference unfolded. We would certainly recommend this to any organisation or company and would organise any future conferences again here.

  • 5/5 Maayan D. 9 months ago on Google
    This was one of my best experiences in a hotel. This hotel is on the smaller side, four floors if I remember correctly. Every corner in the hotel is clean. I was amazed to see how thoroughly the hallway was cleaned including picture frames and every detail. The beds are comfortable, breakfast is very nice, and the room is spacious. Most importantly, every single person I've interacted with during 8 days stay was kind and helpful. They did above and beyond to make our stay as pleasant as possible, and we are extremely grateful.

  • 5/5 Monika B A. 9 months ago on Google
    Such a lovely and friendly staff! The location is great, close to the main square and the surrounding area of the hotel is very calm. Breakfasts are very varied and plentiful. Beds are so comfortable, we already asked about the producer's name. Sauna is so cosy. Krakow is a very nice and pretty city, see you soon!

  • 5/5 Tracy W. 9 months ago on Google
    Fab hotel, spotlessly clean and breakfast lovely. Plenty of choice, quality rooms and close to old town. Would definitely recommend and won't hesitate to stay here again in the future

  • 5/5 Michael G. 1 year ago on Google
    I had a great stay here. All of the hotel staff were very friendly and helpful. The room was really nice, breakfast was good, a great location with cafes and bistros pretty much on your doorstep and the added extra of having a sauna to relax in after a day of exploring Krakow is always nice.

  • 5/5 husayn e. 10 months ago on Google
    Great hotel to stay in for 5 nights. Location is pretty central and only 10 mins walk from the main square but far away enough to have a relaxing evening. The staff were excellent and friendly. Breakfasts were beautiful with a wide variety of foods to set you up for the day- both cooked and fresh. All food fresh and tasty. Rooms are a decent size and very clean and modern. Would definitely saltay here again.

  • 5/5 Steffen Bech N. 1 year ago on Google
    Nice hotel with bar and restaurant. Very nice staff. Service in top. We where 2 couples wanting to see Krakow in a prolonged weekend. Hotel is in walking distance to old town. The restaurant at the hotel creates great dinners. Breakfast is good. Our next visit in Krakow will be at Grand Ascot.

  • 4/5 Rosie G. 8 months ago on Google
    Modern hotel only 5 minutes from main square. Air con and fridge in room. Good walk in shower. Flat screen TV. Comfy beds and adequate breakfasts

  • 1/5 Sofia S. 1 year ago on Google
    I really liked this hotel, the rooms are beautiful, very clean, everything is as it should. I was traveling with a puppy🐶 , upon arrival at the reception we were given a delicacy for him, and in the room we were waiting for a dog bed and a bowl. The service was great. There are two types of pillows, the mattress is comfortable, noise insulation is normal. Delicious breakfasts. But It's a pity that you can not have a dog in the restaurant.. Why do I put one star? - There was an unpleasant situation - when buying a room on hotels.com, I was not informed that there would be an additional payment for the dog. When settling in, no one immediately told me that I had to pay extra, but they told me when I was already leaving the room that I had to pay 80 PLN for a dog. I did not expect to have these additional expenses.. thus they detained me, and I was in a hurry to the airport. Why do I have to pay if I have not been informed anywhere in advance...

  • 5/5 Susan L. 6 months ago on Google
    Grand Ascot Hotel was recommended by a friend as they enjoyed their stay. They did say the hotel was a little stingy with the tea and coffee in the rooms and they weren't wrong. Literally 2 sachets of coffee an 2 teabags and only I tea was normal, the other was lemon, also only given 2 little milks. We didn't use the sauna or gym or go to the bar for a drink as we were too busy out sightseeing so can't comment on them? The staff were all lovely and rooms and hotel were very clean.

  • 5/5 Stephen M. 6 months ago on Google
    Modern hotel with good sized rooms and friendly staff. Good position about 10 minutes stroll to the main square and dozens of good restaurants. Good quality breakfast, if you want this book in advance as its expensive to add when you are there. Transfer from the airport around £20 by taxi and return by Uber around £12.

  • 5/5 Mark E. 6 months ago on Google
    Great price. Clean, modern room. Good location, around 5/10 min walk to square in old town. Cafés and shops all near the hotel. Would recommend

  • 5/5 Chris S. 1 year ago on Google
    Absolutely amazing hotel its so close to the centre of the city. The staff are so helpful. The rooms are very clean and the bed was so comfy. Breakfast was 5 stars with a selection of different foods. ⭐⭐⭐⭐⭐

  • 5/5 Shlomo W. 2 years ago on Google
    Although it’s not in the old city, it’s only 5-10 min walking distance. We took the premium room with a terrace, and it had a very nice modern design. I liked especially the large bathroom. Hopefully I’ll return…

  • 5/5 Harsono H. 3 years ago on Google
    We stayed at Grand Ascot Hotel only for one night and booked through their website, for that we got a complimentary welcome drink. The Hotel location is perfect and just a walk distance to the main square. The room is clean and spotless. The breakfast is amazing and tasty. The staffs are friendly and professional. one thing that we can't forget, as we forgot our private's key at their bar, the staff kept it for us. and when they saw us they gave the key back to us. if we are back to Krakow, we definitely will stay again.

  • 5/5 Patchy S. 3 years ago on Google
    Very nice and clean. All trought Corona-times, good fulled breakfast, friendly personal. Would be again there, very close to the old Town Kraków 😍 Pet-friendly🐾🐾

  • 1/5 Adrienne T. 3 years ago on Google
    I cannot say hated the place, very clean and comfortable hotel, but, if i had of been aware of their covid procedures they have in place, i certainly would not have choose this hotel. Apart from the annoyance of no hairdryer allowed in your room, that your staying in for 3 nights and no room service for making up of your room / clean towels, make up of bed !! Then its not a bad hotel, but would i stay again ? NO 👎

  • 5/5 P L. 3 years ago on Google
    Was not disappointed. Very friendly staff, stylish interior design with beautiful rooms and the restaurant offers tasty breakfast.

  • 5/5 Jay e. 4 years ago on Google
    Very nice and tidy. Everything you expect. What I want from a hotel is a night well slept, clean facilities and peace of mind. Well located and easy to find.

  • 5/5 Daniel R. 2 years ago on Google
    Excellent stay and service

  • 5/5 james j. 2 years ago on Google
    We stayed at the Grand Ascot Hotel from the 15th - 19th November 2021 and from the time we walked through the door to the time we left our stay was excellent, all of the staff were there to assist in any way they could with nothing being any trouble, be it directions or recommendations for bars restaurants etc, when one of our party had a little accident the staff went out of there way to arrange transport to the hospital helping with the language barrier, phone calls and everything else that needed to be arranged. The rooms where super clean as was the rest of the hotel, the hotel bar was a welcome place to relax and have a catch up after being out all day on the various tours, the staff in the bar are happy in their work and this reflected in the service we had so we had a great time relaxing with a few drinks on an evening. We would recommend the Hotel 100% and would not stay anywhere else in krakow, it is close to the market square where you are spoilt for choice for restaurants, checkout the Sioux restaurant and the Moo Moo, great steaks, Chicken everything is fantastic, and the price’s are unbelievable , it is a short walk to the Galleria shopping centre, the Jewish quarter and also the Castle. All in all we had a great time in Krakow, thank you Grand Ascot Hotel and staff 👍😉

  • 5/5 Linda G. 2 years ago on Google
    Lovely clean hotel, lovely staff

  • 5/5 alan m. 2 years ago on Google
    Very clean. The staff were excellent

  • 5/5 B B. 1 year ago on Google
    Great hotel with well sized rooms and a very comfortable bed. Immaculately clean not just in the bedroom but throughout the hotel. When you enter the lobby after a long day of exploring and are welcomed by a lovely smell, you know you’ve arrived at the right place. Reception staff were fantastic too - professional but still so polite and helpful. Thank you for being so welcoming. As a solo traveler, I felt very safe and comfortable here. The hotel is just a short walk to the square so is ideally located. It offers enough peace and quiet for a perfect night’s sleep. Thank you all for a pleasant stay. I would welcome the opportunity to return!

  • 4/5 Mark W. 1 year ago on Google
    Nice hotel in a good location in Krakow. I was super busy and didn't end up spending much time here (except to sleep) so I can't give a really thorough review. For example, I want able to try the bar or the food.

  • 5/5 Nadav Y. 1 year ago on Google
    Amazingly located walking distance from the old city. The receptionists are very nice and informative. Rooms.are nice, looks new, clean and spacious. The breakfast is a wonderful buffet. Highly recommended!❤️

  • 5/5 Claire W. 1 year ago on Google
    The hotel is clean, modern and comfortable. Staff are lovely. The breakfast had variety and the restaurants food is amazing. Thank you for making our stay fab! Please give Wiktor a big thank you for looking after us last night.

  • 4/5 Bartosz T. 1 year ago on Google
    Nice hotel with good interior design. Our bathroom was spacious, as well the bedroom. What I did not enjoyed was the bed - way much too soft for me.

  • 5/5 Jayne B. 1 year ago on Google
    We loved our 4 night stay here. Its in tve perfect location for expliring the old town and yet still quiet for a good sleep. The staff were helpful and efficient, the bar was elegant and the barman was really friendly, the breakfast was delicious, the room was spacious and comfortable and the bed was just fantastic. We'd definitely return.

  • 5/5 Mark N. 4 months ago on Google • 1 review
    Grand Ascot is a great hotel. Really good location extremely clean and modern. Rooms are excellent with comfortable beds and a good shower. Breakfast was excellent with a good variety and was delicious I would definitely recommend and return on my next visit to Krakow. Thank you to all the hard working staff at Grand Ascot.


Call +48 12 446 76 00 Open on Google Maps

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