Stokrotka image

Stokrotka

Supermarket

😠 Probably a long time sanepid did not visit your store. The people serving the cold cuts stand wear dirty, disgustingly kneaded aprons, as if I haven't washed for a week ... Not to mention a young woman in her 20s with black hair who has the nerve to tell a client that she "has other responsibilitie... People often mention cash, registers, kasa, store, people,


Address

Łużycka 55, 30-658 Kraków, Poland

Website

stokrotka.pl

Contact

+48 81 888 92 00

Rating on Google Maps

3.60 (484 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 6:30 AM to 10 PM
  • Thursday: 6:30 AM to 10 PM
  • Friday: 6:30 AM to 10 PM
  • Saturday: 6:30 AM to 10 PM
  • Sunday: Closed
  • Monday: 6:30 AM to 10 PM
  • Tuesday: 6:30 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: cash (13) registers (9) kasa (7) store (6) people (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Gosia B. 1 year ago on Google
    (Translated by Google) Probably a long time sanepid did not visit your store. The people serving the cold cuts stand wear dirty, disgustingly kneaded aprons, as if I haven't washed for a week ... Not to mention a young woman in her 20s with black hair who has the nerve to tell a client that she "has other responsibilities" and can't give the second part anymore orders - cold cuts, despite the fact that 5s ago she gave what I asked for and I did not complete the order. Then she replied, with the grace of "how many wanders", I replied: "100 decades as much as I asked" and she: "maybe 20 more?" - in a cheeky voice, laughing to himself. Something like this has not happened to me yet. (05/05/2022 around 20) Next time he will not forgive and I wonder if it will be a laugh when I call the manager. And let the manager work on the hygiene of the cured meat stand ... (Original) Chyba dawno sanepid u Państwa w sklepie nie zaglądał. Osoby obsługujące stanowisko wędlin, noszą brudne, obrzydliwie ugnojone fartuchy, jakby nie pranę przez tydzień... Nie wspominając, o młodej kobiecie w wieku około 20 lat w czarnych włosach, która ma taki tupet, aby powiedzieć klientowi, że "ma inne obowiązki" i nie może już podać drugiej części zamowienia - wędliny, mimo że 5s temu podała to o co poprosiłam i nie dokończyłam zamówienia. Poczym odpowiedziała, z łaską "ile tej wędliy" , ja odp: "100deko tyle ile prosilam" a ona: " a może jeszcze 20?" - bezczelnym głosem, śmiejąc się pod nosem. Czegoś takiego jeszcze mnie nie spotkało. ( 05.05.2022 około 20) Następnym razem nie daruje i ciekawe, czy będzie do śmiechu jak zawołam menadżera. A menadżer niech popracuje nad higieną stanowiska z wędlinami...
    5 people found this review helpful 👍

  • 1/5 the Pink (. 3 months ago on Google • 252 reviews New
    After renovation, the store is no longer suitable for shopping. Apparently the interior designer was underpaid. Previously, there were three regular cash registers. Probably in order to save on staff, the store introduced 3 automatic cash registers and eliminated 1 regular one. There are huge queues at the cash registers, the length of the proverbial half of the store. In addition, when the automatic cash register jams, an employee has to get down from the regular cash register to unblock it, which generates traffic jams and angry customers. Lidl has this problem solved, there is a dedicated employee for it, maybe it's worth missing out? And the icing is on the cake. The passage to these five cash registers is so narrow that two people with strollers cannot pass them. Way to go. The store's interior needs to be improved immediately. Today there was a situation where two of the three automatic cash registers were jammed, there was a huge traffic jam, and people in the queue were wondering who designed it. It's a pity I can't give -1 stars.
    2 people found this review helpful 👍

  • 2/5 Weronika K. 5 months ago on Google • 79 reviews
    After the renovation, it is worse than before, they did not make such a logical and simple solution as parking strollers outside, maybe there would be a little more space inside. However, the arrangement of cash registers is a joke, people step on each other in the queue because there is no division into self-service cash registers, it should be carefully planned and not forced at all costs. And it's still expensive.
    3 people found this review helpful 👍

  • 5/5 Izydor P. 1 year ago on Google • 313 reviews
    Super 😀

  • 3/5 Tobias F. 1 year ago on Google • 196 reviews
    Not especially i nice shopping experience, staff can be rude and unhelpful. On the plus side, good stock, decent deli, some bargains to be had if you know where they are

  • 5/5 EDYTA G. 7 years ago on Google • 12 reviews
    Ok
    1 person found this review helpful 👍

  • 1/5 A “Mgła” B. 1 year ago on Google
    (Translated by Google) - One open cash register and a dozen or so people waiting for it - self-service checkout, where the assistance of the staff is still required. - location of the self-service checkout - terrible due to the overlapping of queues to the same checkout and the cash register with service - often the service has trouble with culture - during the pandemic, when there was an order to wear masks covering the nose and mouth, ladies at the meat station wore masks (resembling a dirty rag) on ​​their lips or chin. Is the store management just such a nice approach to sanitary issues? + great promotions happen sometimes (Original) - Jedna czynna kasa a do niej czekających kilkanaście osób - kasa samoobsługowa przy której ciągle wymagana jest pomoc obsługi. - usytuowanie kasy samoobsługowej - fatalne z powodu nachodzenia na siebie kolejek do tejże kasy oraz kasy z obsługa - nierzadko obsługa ma kłopot z kultura - w czasie pandemii gdy obowiązywał nakaz noszenia maseczek zasłaniających nos oraz usta, panie na stanowisku mięsnym nosiły maseczki ( przypominająca brudna szmatę) na ustach lub brodzie. Czyżby kierownictwo sklepu właśnie takie miło podejście do kwestii sanitarnych? + czasami zdarzają się świetne promocje
    1 person found this review helpful 👍

  • 1/5 S G. 9 months ago on Google
    Potwornie niemiła i wredna obsługa, siedzą tam chyba za karę. Do tego trzeba uważać na ceny, co innego na półkach a co innego przy kasie.
    1 person found this review helpful 👍

  • 1/5 Magda A. 1 year ago on Google
    Już drugi raz dostałam pepperoni pokrojone ze skórą!!! A jak mówię przy kasie na mięsnym że proszę bez skóry to pracownica ze mnie kpi że oni zawsze obierają skórę!!! W ogóle obsługa niemiła nie lubię tego sklepu nie będę korzystała
    1 person found this review helpful 👍

  • 5/5 Jakub N. 5 years ago on Google • 42 reviews
    It's another chain market but there's a twist! They employ really cute, blond, long hair cashier. Unfortunately I am too shy to ask her out and she looks so young she may actually be underage (unconfirmed), so I am little weary because she may be a jail-bait. I'd like to go there just so she just looks in my general direction and says words to me (doesn't matter what words). By the time someone reads this review she may not work there anymore making this review obsolete. in the mean time, i'll be trying to muster some courage before it's too late. Alas, it most likely will be too late.

  • 4/5 Sachin P. 1 year ago on Google • 35 reviews
    Very good

  • 3/5 Rafał K. 3 months ago on Google • 25 reviews New
    After the renovation, it is nicer, but it seems less comfortable. Terrible chaos at the cash registers. I do not recommend the fruit and vegetable stand - poor quality and poor display.

  • 1/5 Robert A. 3 years ago on Google • 15 reviews
    As always at the deli counter, 6 people in the queue, 3 ladies behind the counter, 1 of them serving and the other 2 talking and slicing cheese or cleaning. Very slow service, no customer service,

  • 1/5 Marcin J. 3 months ago on Google • 13 reviews New
    I hoped that the queues would be shorter after the renovation. New self-service checkouts have been added, which are the worst checkouts I have ever encountered while shopping. I hope that the "someone" who decided to buy these specific models of cash registers will have their own circle in hell, where they will be forced to make these "quick purchases" as penance and compensation for the customers of this store.

  • 4/5 Madzia B. 1 year ago on Google
    (Translated by Google) A well-stocked shop, a fairly large meat department, a refrigerator, vegetables, fruit, dry products also a large selection, but in rush hours there are not enough employees and the self-service checkout often does not work or jams. Could use a better department / bigger / better labeled with food with an expiry date - maybe it's worth thinking about working with "Too good to go"? (Original) Sklep dobrze zaopatrzony, dosyć duży dział mięsny, lodówkowy, warzywa, owoce, suchych produktów też duży wybór ale w godzinach szczytu za mało pracowników a kasa samoobsługowa często nie działa albo się zacina. Przydałby się lepszy dział/większy/lepiej oznaczony z żywnością z końcowa datą ważności - może warto pomyśleć o współpracy z „Too good to go”?

  • 4/5 Magdalena K. 1 year ago on Google
    Ogólnie, typowy osiedlowy sklep. Na pewno zdecydowanie tańszy i lepiej zaopatrzony niż Quatro na osiedlu obok, więc warto podejść ten kawałek. Czasami są ciekawe i korzystne promocje. Obsługa zazwyczaj miła, czasami zdarzają się wyjątki. Z problemów, często spotykanych: - najczęściej czynna jedna kasa i choć obsługa dzwoni po wsparcie często nie przychodzi nikt pomóc, albo podejdzie jak kolejka sięga już do regału z sokami. - wieszająca się, nie zczytująca produktów awaryjna kasa samoobsługowa usytuowana w beznadziejnym miejscu, blokującym kolejkę do zwykłej kasy. Co za tym idzie tworzy się chaos a obsługa musi biegać między jedną kasa a drugą.

  • 1/5 Łukasz G. 9 months ago on Google
    Stokrotka sprzedaje powietrze w pudełkach - rękaw do pieczenia 'home excelent' nie ma w środku docelowego produktu, ot puste pudełka do kupienia, excellent!!

  • 1/5 Patryk B. 4 months ago on Google
    Witam co to jest do hu... że jedna kasa jest otwarta a pracownica się opiera o ladę prawie pięć minut od 13 40 !! I nic nie robi kupoje wodę i kadrę doladowojaca za 50 zł jak by nie miała czasu pracy


Call +48 81 888 92 00 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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