The service has been a disaster for many years, I have never been able to buy something in this store, there is always a problem that something needs to be served. They judge people by their appearance and lose a lot!

I suggest replacing the staff so that they don't have to suffer. Unless the employees serve some punishment in this "salon". Well, I have never met such nice, angry and unsympathetic women in my life. I've been to this shop twice, the first and last time. I only regret that I didn't turn around and give up on the purchase. Grrrrrrrr

Customer service at a terrible level. In an offended tone, the lady said that an engagement ring that was too large could not be made smaller. In another salon there was no problem and we were served as we expected.

It's amazing how shop assistants can have inflated egos. It's funny to look at your grimacing faces as if you were having a competition to see who is more mean and judgmental towards the poor customers. If only you ladies actually looked like Miss Polonia... ;) We were supposed to buy wedding rings, but the lady clearly wasn't in the mood to sell them, fortunately, there are other shops in the mall with helpful staff.

(Translated by Google) I do not recommend buying an engagement ring. The atmosphere of size exchange, as if I had stolen the ring, changed diamonds and Apart company wanted to cheat. And the stone turned to the back of my finger and the ring was slipping off my finger all the time, so I could not even wear it. The exchange lasts a minimum of 3 weeks, up to 30 days, because the expert somewhere far must check whether I have turned diamonds into chicory. If any fiancée wants to wait long for an engagement ring and be accused of cheating, I recommend it. We will not buy a wedding ring there any more, and we will scrape the glass with a golden card in winter. (Original) Nie polecam zakupu pierścionka zaręczynowego. Atmosfera wymiany rozmiaru, jakbym ten pierścionek ukradła, podmieniła diamenty i firmę Apart chciała oszukać. A mi się kamień przekręcał na tył palca i cały czas pierścionek zsuwał się z palca, więc nawet nie mogłam go nosić. Wymiana trwa minimum 3 tygodnie, do 30 dni, bo ekspert gdzieś daleko musi sprawdzić czy nie zamieniłam diamentów na cykorie. Jak któraś narzeczona chce długo czekać na pierścionek zaręczynowy i być oskarżaną o próbę oszustwa to polecam. Obrączek na pewno tam już nie kupimy, a złotą kartą będziemy szyby skrobać w zimie.

(Translated by Google) Excellent service !!! I recommend Mrs. Teresa, competent and at the same time a very helpful and patient person will definitely come back to her. I am happy to recommend this salon !! (Original) Rewelacyjna obsługa!!!Polecam panią Teresę,kompetentna a przy tym bardzo pomocna i cierpliwa osoba na pewno do niej wrócimy.Szczerze polecam ten salon!!

I strongly advise against it, the level of service decreases, especially when you find out that a given item was purchased through Apart's online store and not in their showroom. I'm probably not an expert, but a jacket that's too small for a slim woman probably doesn't add credibility when buying jewelry worth several thousand zlotys.

I do not recommend this salon, when I bought the ring it was fine, but when I exchanged it for a different size it was a completely different atmosphere. Well, the customer paid earlier, now you can scold him for free. Each employee says something different, and then they blame the customer for storing the certificate incorrectly. The lady with the blonde hair was completely professional, a black woman of about fifty, bitter, very unpleasant in her face and sneering. So many bad opinions about this salon and still no one took care of it. The first and the last time.

The saleswomen are completely uninterested in their approach to the customer, from the moment they enter they assess "who will spend how much", they try to ignore people entering for as long as possible, and the absolute grace is the presentation of jewelry from the window. The jewelry is nice, but the service is worse in every salon. I do not recommend

(Translated by Google) Very impeccable, despite the assurances that I would get feedback on the possibility of completing the contract, no one called. Attempting to reach the store for 2 days without a result, what's more, I enter the store, I call specifically at the service, in the store 4 people from staff and 1 customer who is served at the checkout by one of these people. The remaining 3 ladies in a circle, laughs, chuckles, no reaction that the phone rings, no reaction that another customer entered the store. Waste of time. I recommend avoiding this shop, the quality of service should be #apart's interest! (Original) Bardzo nierzetelni, pomimo zapewnień, że dostanę informacje zwrotną co do możliwości realizacji zamówienia, nikt nie zadzwonił. Próba dodzwonienia się przez 2 dni do sklepu bez rezultatu, co więcej wchodzę do sklepu dzwonię specjalnie przy obsłudze, na sklepie 4 osoby z personelu i 1 klient tylko który jest obsługiwany przy kasie przez jedną z tych osób. Pozostałe 3 panie w kółeczku śmichy chichy zero reakcji że telefon dzwoni, zero reakcji że kolejny aż drugi klient wszedł do sklepu. Stratą czasu. Polecam omijać ten sklep.Jakością obsługi powinien się #apart zainteresować!

(Translated by Google) When trying to replace the ring with a smaller size, the lady behind the counter informed that it was not possible to break the string and that they always advised customers not to do so when buying. It would not be surprising if it were not for the fact that no one informed about it during the purchase. (Original) Przy próbie wymiany pierścionka na mniejszy rozmiar Pani za ladą poinformowała, że nie ma takiej możliwości w przypadku przerwania sznureczka i że zawsze przestrzegają klientów przy zakupie, żeby tego nie robić. Nie byłyby w tym nic dziwnego, gdyby nie to, że przy kupnie nikt o tym nie poinformował.

(Translated by Google) During today's visit, we were treated very unpleasantly by Ms Teresa when she purchased cufflinks. I advise against this point. Unpleasant and unprofessional service. (Original) W trakcie dzisiejszej wizyty zostaliśmy bardzo niemiło potraktowani przez p. Teresę podczas zakupu spinek do mankietów. Odradzam ten punkt. Niemiła i nieprofesjonalna obługa.

Yesterday I made a purchase for my sister and I highly recommend it. Courteous service and helpful employee of the jewelry store. Generally, I really like buying jewelry at Aparta. I like the wide selection and variety of product styles they offer. So I can always find a gift for my loved ones there.

I do not recommend. Buying a ring was fine, replacing/reducing it, terrible atmosphere.

(Translated by Google) I exchanged a ring in this salon for a smaller size, the expertise was carried out on site. The lady who exchanged my ring suggested that she would bring a smaller size first so that I could check if the smaller one would be ok, because the exchange is only one and then I can replace it or I will stay with my size because I wasn't sure. The exchange lasted up to 7 days. (Original) Wymieniłam w tym salonie pierścionek na mniejszy rozmiar, ekspertyza została wykonana na miejscu. Pani, która wymieniła mi pierścionek zasugerowała, że najpierw sprowadzi mniejszy rozmiar, żebym mogła sprawdzić czy ten mniejszy będzie ok, bo wymiana jest tylko jedna i wtedy ewentualnie go wymienię bądź zostanę przy swoim rozmiarze gdyż do końca nie byłam pewna. Wymiana trwała do 7 dni roboczych.

(Translated by Google) Not nice service, no help from the seller whatsoever. (Original) Nie miła obsługa, brak jakiejkolwiek pomocy ze strony sprzedawcy.

Why will the Apart brand in M1 remind me of "to stay apart" Well, because the comments posted from a few months or even a few years ago are unfortunately still valid, despite the assurances of best efforts from the interested party. You can still encounter a pretentious, if not demanding, attitude from the seller with the support of the management if you, as a customer, start to be assertive because you were misled (I will deliberately omit the details). It immediately reminded me of the bazaar atmosphere of the 90s, only the packaging has changed. Someone from above should seriously consider this. They probably spend millions on TV advertising, hiring celebrities, instead of focusing on making the customer feel like a celebrity. And then there's the bazaar.