Rossmann image

Rossmann

Cosmetics store

😐 The store is clean and well stocked. The service was nice and helpful. Prices like in any other Rossmann. Update: The above is still valid, but recently there has been a problem with pricing. This situation has happened twice this month. Last time it concerned a Dafi water bottle, the price of whic... People often mention parking, store,


Address

Stanisława Stojałowskiego 6, 30-611 Kraków, Poland

Website

www.rossmann.pl

Contact

+48 42 613 97 00

Rating on Google Maps

4.50 (368 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 9:30 PM
  • Thursday: 8 AM to 9:30 PM
  • Friday: 8 AM to 9:30 PM
  • Saturday: 8 AM to 9:30 PM
  • Sunday: Closed
  • Monday: 8 AM to 9:30 PM
  • Tuesday: 8 AM to 9:30 PM

Featured Reviews


Frequently mentioned in reviews: parking (9) store (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Krzysztof M. 5 years ago on Google • 28 reviews
    Never shop here again. Paid parking should only be a scare for people who leave their car there for a long time, and not a way for a private company to make money on unaware customers of Dekada Shopping Center. Meanwhile, EuroPark employees are just waiting for someone not to put the ticket behind the window in time and they immediately demand an additional fee of PLN 95, threatening debt collection. It doesn't matter that the man was only 3 minutes in the store to pick up an online order. The fact is that I didn't collect a ticket because I hadn't been there for a long time and I didn't even notice that parking meters had been introduced. There is no point in sending a complaint with a copy of the purchase receipt, after all, EuroPark wants to have as many additional fees as possible, and who will argue in court for a stupid PLN 95, especially if the car is leased. Well done CH Dekada for efficiently solving the excess of cars in the parking lot. This was definitely my last purchase here, and I will definitely warn all my friends against doing so. PS: So that someone doesn't think that I probably parked my car there for the whole day and have a grudge, I'm posting a photo of the car taken by a EuroPark employee, showing me with a net with the order I received from the Rossmann store (I returned to the car when the EuroPark employee was just started taking photos).
    2 people found this review helpful 👍

  • 3/5 Adrianna N. 1 year ago on Google • 4 reviews
    The store is clean and well stocked. The service was nice and helpful. Prices like in any other Rossmann. Update: The above is still valid, but recently there has been a problem with pricing. This situation has happened twice this month. Last time it concerned a Dafi water bottle, the price of which was not visible at all because it was hidden under another one, and today it concerned false eyelashes, which were supposed to be on sale. It's true that it's a different model, but since I couldn't find a price for it, I assumed that all models from this company cost the same, and here's a surprise.
    2 people found this review helpful 👍

  • 1/5 Marek Kutyla (Omnia V. 2 years ago on Google
    (Translated by Google) I will not go there again, 10 minutes waiting for someone to come to the cash register. And when I mentioned that someone should be in the cash register, I found out that employees know what to do. (Original) Więcej tam nie pójdę, 10min czekałem aż ktoś raczy podejść do kasy. A kiedy od tym wspomniałem że w obrębie kas ktoś powinien być dowiedziałem się że pracownicy wiedzą co mają robić.
    2 people found this review helpful 👍

  • 3/5 Patrycja C. 3 years ago on Google • 420 reviews
    The store is poorly equipped and does not have many products that are standard in other Rossmann stores. The staff does not try to help customers, sometimes I have the impression that people even avoid any contact (and this was happening long before the pandemic).
    1 person found this review helpful 👍

  • 3/5 Iwona Z. 3 years ago on Google • 156 reviews
    Poorly stocked store, often empty shelves, especially when there are promotions. Maybe this is due to the fact that it is located near a large housing estate. Staff not very willing to help. Unfortunately, this discourages people from shopping in the store.
    1 person found this review helpful 👍

  • 1/5 Agnieszka Z. 1 year ago on Google • 15 reviews
    A very unpleasant lady with dark hair on shift on December 14 in the afternoon. Surprising and unable to keep order in the store on her own, she talks to customers
    1 person found this review helpful 👍

  • 1/5 Norbert N. 2 years ago on Google • 6 reviews
    The drugstore deserves 5 stars, I really liked going there. Unfortunately, I am forced to give one star - due to Decade's parking policy. PLN 150 for 5 minutes of parking, a ninja controller who grows out of the ground in a few moments, takes a photo of the car and issues an "additional fee". I wasn't the only one standing surprised with a yellow piece of paper in the parking lot... As long as EuroPark sp. z o. o. is the manager of the parking lot, I will not set foot there. It's good that a new Rossmann Drugstore has opened near (Wysłouchy).
    1 person found this review helpful 👍

  • 5/5 anna a. 3 years ago on Google • 528 reviews
    Very friendly customer service, quick visit, found everything I needed.

  • 5/5 heej_ t. 3 months ago on Google • 10 reviews New
    Mega

  • 5/5 Kasia P. 1 year ago on Google • 6 reviews
    Nice service, clean, transparent and wide aisles, so you can shop freely 😃😃😃

  • 5/5 Aneta 2 years ago on Google
    (Translated by Google) Best drugstore in Poland, well-stocked, with lots of new cosmetics, a lot of promotion, loyalty card, (Original) Najlepsza drogeria w Polsce, świetnie zaopatrzona, z mnóstwem nowości kosmetycznych, mnóstwo promocji, karta lojalnościowa,

  • 5/5 Tomasz K. 10 months ago on Google
    Bardzo pomocna obsługa.

  • 5/5 Maokai O. 1 year ago on Google
    (Translated by Google) They had a great collab smell FUKANIE FOR FREE I POLA (Original) Mieli super zapach kolabo FUKANIE ZA DARNO POLACAM

  • 3/5 Piotr R. 1 year ago on Google
    (Translated by Google) I recommend to those who like shopping‼‼ ️ (Original) Polecam lubiącym robić zakupy🙂‼️

  • 5/5 Katarzyna S. 2 years ago on Google
    (Translated by Google) Very nice and helpful staff, a large store and a huge selection of goods, I recommend it (Original) Bardzo miła I pomocna obsługa, sklep duży i wybór towaru ogromny ,polecam

  • 1/5 Ca C. 1 year ago on Google
    (Translated by Google) Whatever cosmetic you cannot pick up, someone has already used it. Disgusting. (Original) Jaki kosmetyk nie weźmie się do ręki, to ktoś już się nim malował. Obrzydliwe.

  • 5/5 Lech F. 3 years ago on Google
    (Translated by Google) They have condoms at Rossman. Moreover, I usually found what I needed there. (Original) Mają tam prezerwatywy w Rossmanie. Ponadto zwykle znajdowałem tam to czego potrzebowałem.

  • 5/5 Halina P. 3 years ago on Google
    (Translated by Google) 5 stars for Mrs. Agnieszka from the decade drugstore who served me on November 27, a very competent person, absolutely kind and helpful in every matter, from support in the 2 + 2 program through advice on every matter regarding cosmetics, all with a beautiful smile, calm and patience which is very important for the customer! Mrs. Agnieszka, thank you very much! (Original) 5 gwiazdek dla Pani Agnieszki z drogerii dekada która obsługiwała mnie 27 listopada, osoba bardzo kompetentna, absolutnie życzliwa i pomocna w każdej sprawie, od wsparcia w programie 2+2 poprzez doradztwo w każdej sprawie dot kosmetyków, a to wszystko z pięknym uśmiechem, spokojem i cierpliwością co dla klienta jest bardzo ważne! Pani Agnieszko, dziękuję bardzo!

  • 4/5 Ibata “Sikorka” S. 3 years ago on Google
    (Translated by Google) A bit hot inside but sooooo recommend it! Nice service!!! (Original) Trochę gorąco w środku, ale tak to super polecam! Miła obsługa!!!

  • 4/5 Aida A. 3 years ago on Google
    (Translated by Google) The parking lot is very well-stocked, clean, only the service is completely unobstructed by the customer (Original) Bardzo dobrze zaopatrzony, czysciutko, jest parking, tylko obsłudze kompletnie klient nie przeszkadza

  • 5/5 Grzegorz M. 2 years ago on Google
    Duży, piękny sklep, bdb zaaopatrzony

  • 1/5 Małgorzata B. 11 months ago on Google • 1 review
    Rosman advertising itself as friendly to mothers with children... it's enough that shopping with children, including a one-year-old running around, was very stressful for me, I was also stopped and inspected for my purchases... I don't know why, because the children were active? I was very disappointed with this store and I will definitely not come back here.


Call +48 42 613 97 00 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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