ComFort Tours Cracow image

ComFort Tours Cracow

Tour operator Sightseeing tour agency Airport shuttle service

One of the Top rated Airport shuttle services in Krakow


Address

Walgierza Wdałego 13L, 30-398 Kraków, Poland

Website

www.comforttours.pl

Contact

+48 797 504 911

Rating on Google Maps

4.70 (362 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 10 PM
  • Friday: 8 AM to 10 PM
  • Saturday: 8 AM to 10 PM
  • Sunday: 8 AM to 10 PM
  • Monday: 8 AM to 10 PM
  • Tuesday: 8 AM to 10 PM
  • Wednesday: 8 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: tour (49) driver (38) Auschwitz (38) Sebastian (36) time (31) recommend (29) trip (22) experience (20) Damian (19) great (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ben H. 6 months ago on Google
    A great tour, picked up from outside the hotel and dropped off in the same spot. Sebastian was a very friendly driver. 5 stars, I would highly recommend this service.
    1 person found this review helpful 👍

  • 5/5 Malia A. 2 years ago on Google
    I used ComFort for the Auschwitz Birkenau day tour and Michal was the best! Our hotel was on a busy road and there was no parking so he waited for us in our hotel lobby and guided us to the van. He was very kind and gave us the overview of our day. He always helped us get out of the car which was nice and conversed with us. Our tour of Auschwitz ended early, but Michal was already there waiting for us! He let us sit in the van while he waited for the other members of the tour to come out.
    1 person found this review helpful 👍

  • 5/5 Ruaridh W. 2 years ago on Google
    Our Airbnb hosts organised our Auschwitz tour through these - fantastic organisation. Text the day before to confirm pickup time and location and they were on time. Explained the whole day, drove us between Auschwitz I and Birkenau, Mateusz was very friendly. Not sure if they have a say in who is our tour guide for Auschwitz and Birkenau but if they do, they chose fantastically. Dropped us off by main square rather than accommodation, as per our request. Only thing, which I guess is out of their control really, is the minibus has two rows of three seats for three separate couples which means one couple has to sit separately for over an hour. Highly recommended!
    1 person found this review helpful 👍

  • 5/5 Sandro M. 2 years ago on Google
    Very nice experience with The Best Driver of Poland… Mateusz . Thanks for courteousness, for waiting us during our tour in Auschwitz and for precious suggests about our staying in Krakow.
    1 person found this review helpful 👍

  • 5/5 Janet R. 4 years ago on Google
    Trip to Auschwitz and Birkenau Thursday 23 May. Great service from start to finish. Guide was very informative and clear - he was patient with the slower guests and answered many questions. Extra bonus on my return journey as the driver took me all the way to my friends house which was a great touch. I fully recommend Comfort tours for other future trips and to all other travelers.
    1 person found this review helpful 👍

  • 5/5 chrisgronow 4 years ago on Google
    Went on the Auschwitz tour which lasted approx 8 hours inc travel. We were picked up outside the hotel in a minibus. Our driver and guide Martin and Jake were funny, friendly and very knowledgeable.
    1 person found this review helpful 👍

  • 5/5 Sahil J. 2 years ago on Google
    Mateusz was my guide, driver and organiser for the day. He was fantastic. Small group (3 people) for the day. He organised the tickets and the guide. All we did was show up!
    1 person found this review helpful 👍

  • 5/5 Andreas K. 4 months ago on Google • 5 reviews
    Today we had the pleasure to meet Sebastian, our driver, who took us early in the morning from our residence. Despite the early hour pick up, he was perfectly in time and waited us! Kind and friendly, perfect for a guide for the city and helpful with tips and recommendations! Our trip to Auschwitz was great! Sebastian had our tickets closed and we didn't had to worry about a thing! The whole experience combined with a great mood made this day well spent ! Totally recommend this trip to everyone !

  • 5/5 Joe T. 3 months ago on Google • 3 reviews New
    Sebastian picked us all up from our hotel and was very efficient with collecting everyone and taking us on our Auschwitz and Birkenau Tour. He explained the whole process to us and made sure the trip ran smoothly. 100% recommend! We then went on the salt mines tour which was also amazing! Our drive Olek was amazing, on time and waited for us even though it was an early pick up. We got there and we were straight in. Pork had our tickets ready on arrival. Again I would 100% recommend this trip! Comfort tours Cracow are great price and great at hosting🇵🇱👍🏻

  • 5/5 Lynn D. 3 months ago on Google • 3 reviews New
    Sebastian from Comfort tours in Krakow took us dog sledding in the mountains today! It’s a pity we can’t do it at home in Australia because it was such an exhilarating experience. He is a fantastic guide and the dogs were gorgeous and so well cared for. We would definitely recommend it for a day out.

  • 5/5 Pinja 2 months ago on Google • 3 reviews New
    Our driver Olek was very fast and efficient with his communication, and made us feel safe while driving. Car was also clean and comfortable. Only thing I would note is that when booking we had 2 different options for the departure time, and the company changed the one we chose without any communication.

  • 5/5 Bradley O. 6 months ago on Google
    My wife and I had an unforgettable day with Damian Fort of Comfort Tours Cracow. From start to finish, Damian went above and beyond to make our tour of Tyniec Abbey a fantastic experience. He is incredibly knowledgeable about the rich 900-year history of the Abbey and brought the past to life as he guided us through this Benedictine treasure. We were awestruck by the Abbey's breathtaking hilltop views and enjoyed sampling the monks' homemade beer and wine. Damian was attentive, polite, and engaging throughout our time together. Damian observed that we enjoyed trying the monastic beer. On the way back to our hotel he made an unscheduled stop at a charming microbrewery to give us another sampling of locally produced beer. This was an incredible experience. My wife and I cannot recommend Damian and Comfort Tours highly enough. Damian's passion and dedication made this tour a highlight of our trip. We will certainly be booking with Comfort Tours again next time we visit Poland. If you want a 5-star tour experience with an exceptionally knowledgeable and courteous guide, Damian is your man!

  • 5/5 Kim m. 9 months ago on Google
    Me and my daughter is in Krakow and has been on a tour to Auschwitz and Birkenau. Our driver from Comfort Tours Cracow named Olek has been very safe behind the wheel. And he has been on point at every pickup. So 5 stars from us 👍🏻💪🏼💪🏼

  • 5/5 Li J. 9 months ago on Google
    We had an interesting trip to concentration camps. Easy pick up at the hotel and comfortable ride, food pack and water was awailable for us to buy during the day. Our driver Sebastian took good care of us and spoke good English. I would absolutely recommend this to anyone interested in visiting Auschwitz Birkenau.

  • 5/5 Κωνσταντίνος �. 8 months ago on Google
    I could not wait to share with you our experience to auswiz. We had an amazing tour with our driver sebastian, who helped us with everything we needed. It was pleasant to meet him and learning together about the tragic events of auswiz

  • 5/5 Kylen N. 8 months ago on Google
    Had an excellent time on the Auschwitz trip. Our driver Piotr was cheerful, timely and very polite. Would highly recommend!

  • 5/5 Dawid T. 8 months ago on Google
    Our driver Greg/Grzegorz was punctual upon picking us up and very friendly. He luckily provided us with some food for 40zł as we forgot to get anything the day before. Greg spoke good English and was a skilled driver, he made our Auschwitz experience very enjoyable and I would highly recommend him and will use this company in the future.

  • 5/5 Ehsan J. 8 months ago on Google
    I had an incredible experience with this tour company. They picked me up on schedule and I didn't have to wait in line to enter Auschwitz. The whole process was seamless, and our driver, Sebastian, was not only pleasant to converse with but also exceptionally professional. I highly recommend them!

  • 5/5 Ed C. 7 months ago on Google
    Well organized and informative. Our driver Sebastian was very helpful and communicative as was the tour guide. Recommend them for seeing Auschwitz/Birkenau.

  • 5/5 ef d. 6 months ago on Google
    We booked a day tour to Auschwitz from Krakow. Communication with our driver, Sebastian, the day before the pick up time was flawless and efficient. He was also super on time and very friendly. We noticed he knows the city very well! Even we encountered a small issue with the time scheduled for the beginning of our tour, Sebastian managed to fix the problem to the best of his capacities. Overall, this tour met our expectations and we’ll book again with Comfort Tours Cracow in the future!

  • 5/5 Anna W. 2 years ago on Google
    Great experience and fantastic trip to Wieliczka with Luke! I really recommend the service😍

  • 5/5 Edan B. 4 months ago on Google
    Our driver Sebastian was excellent and very professional. He was punctual in picking us up from our stay in the morning and was fully transparent in the process of transporting our group between locations. One thing that really impressed me personally was his attitude towards the site we were visiting. On our 1:30 hour drive back from the Holocaust museum, he drove us safely back to town without a word. In most cases you would praise a driver for being very personable and talkative while in the car, but in this case he showed a level of professionalism that befitted the place in which we were visiting. We can’t thank you enough for making our experience as meaningful and seamless as possible.

  • 5/5 Danielle G. 6 months ago on Google
    We booked a day tour to Auschwitz from Krakow and unfortunately had to change it last minute which was not a problem! Communication with our driver, Sebastian, the day before the pick up time was flawless and efficient. He on time and very friendly. We noticed he knows the city very well and educated us on the city while driving to Auschwitz . Overall, this tour met our expectations and we’ll book again with Comfort Tours Cracow in the future!

  • 5/5 Lee R. 6 months ago on Google
    We went on the Auschwitz tour , although we had a small issue our Driver Sebastian was very good and found. Solution . He was also very knowledgeable.

  • 5/5 Simon E. 5 months ago on Google
    Good communication. Sebastian, our driver to Auschwitz was great. We also used the company for taxi's too and again had a great driver (can't recall his name). Good reliable company.

  • 5/5 Shamsudiin A. 5 months ago on Google
    Due to this tour, we managed to secure a trip to Auschwitz just a day before, fitting it into our brief visit, unlike several other tours that couldn't be booked on short notice. Our driver, Sebastian, was both informative and efficient.

  • 5/5 Zach R. 5 months ago on Google
    My friends and I were in a pinch as we had put off finding a way to visit Auschwitz until the night before. We were running into dead ends but comfort tours were more than happy to accommodate me and 7 of my friends. They provided transportation, took care of admission/ticketing, and provided an option for lunch. Our driver Olek was friendly, punctual, and very helpful. Would definitely recommend them.

  • 5/5 Francesca B. 5 months ago on Google
    Me and Laura really enjoyed our trip with sebastian. He taught us loads about local culture on our early morning pick up, arranged a great lunch and made us feel safe all day! Highly recommend 😄

  • 5/5 Rakib R. 4 months ago on Google
    Olek drove us from Krakow Old town to Auschwitz, he was extremely friendly and informative and sorted out our tickets. He was also very punctual, coming in the morning when he said he would and he was waiting for us at the end of the Auschwitz tour as soon as we got off the shuttle bus. Would definitely recommend.

  • 5/5 Amelia M. 9 months ago on Google
    I had a very pleasant experience with Comfort Tours Cracow! Olek (our driver) was very professional, kind, and respectful during our entire day driving with him. He is a very cautious driver and his vehicle is extremely comfortable and clean! He offered his iPhone charger for me to use and made sure the AC was blasting for us in this summer heat! I definitely would drive again with him!

  • 5/5 Pim N. 2 years ago on Google
    Great company, always on time. Nice guy.

  • 5/5 Abi P. 3 years ago on Google
    Jake hosted our trip to the Salt mine, he was informative and helpful. On time and clean people carrier. Unfortunately our tour guide in the mine seemed to be in a rush to get round and deliver his information, not waiting until all the group was together, I appreciate this was probably his “x” time of reeling off, but this was our FIRST visit to this amazing place and should have been given the respect and time for us all to enjoy the historic information he has delivering.

  • 5/5 Isabella R. 3 years ago on Google
    Damian went above and beyond in finding me a spot last minute on the Auschwitz day Tour. He did a great job in organising the visit, and sharing information about Krakow and Poland, and we had an amazing conversation. 100% recommend ComFort Tours!

  • 5/5 Abigale P. 3 years ago on Google
    Trip to Aushwitz, Jake our driver was informative and helpful with our needs. Good English and very accommodating. Would definitely recommend.

  • 5/5 Shannon L. 4 years ago on Google
    Damian was absolutely wonderful! Great conversation both to and from Auschwitz-Birkenau, he pointed out several important buildings we passed on our way out of the city, he helped us find our tour guide when we arrived at the gates, and he gave us some great pointers on food/touring the city. We had an absolutely wonderful day with him, and we couldn’t recommend him and this tour more!! Must-do in Krakow.

  • 5/5 Akrity N. 1 year ago on Google
    We had the sweetest and most comfortable experience with our tour guide and friend Damian Fort. Highly recommend if you want a personal tour with offbeat facts and trivia and recommendations for exploring this beautiful town of Zakopane. Had we had more time in hand, we would have booked him for our entire trip of a week. But we loved how passionate he is about travelling and educating people about the culture of Poland and Krakow. If you love a good local point of view while travelling and exploring a new place, book a tour and enjoy!

  • 5/5 Julius de G. 1 year ago on Google
    Damian has been very helpfull to us. We planned to get to auschwitz using public transit but got stuck because of railway repairs. Luckily Damian was able to pick us up so we made it in time for the tour. Protip: book the tour with transport from Kraków included, prices are similar

  • 5/5 Carlos daniel A. 2 years ago on Google
    Just passing by to say that we had an amazing with Damien, he kept on talking to us the whole trip and telling us about interesting stories. Such a nice man and the transportation was really comfortable and accommodated everyone perfectly!

  • 5/5 Kara J. 2 years ago on Google
    I booked a last minute tour and Damian and his team went above and beyond to make it happen. I was picked up at the designated time and the entire process was easy and seamless. I had previously done a tour to Auschwitz with another company, and this experience was by far superior. I would recommend Damian and this company to anyone coming to the area!

  • 5/5 Christina M. 2 years ago on Google
    Stanislaw was the best driver and tour guide we could asked :) very friendly and willing to help us. very happy to meet him :)

  • 5/5 Katherine C. 1 year ago on Google
    I experienced a wonderful day today with ComFort tours Cracow! I had the tour "horse riding on the lake" Driver very personable with perfect English and knowledgeable about local sights and history. The horse riding was very good with a gentle, intelligent horse. I will come again, and tonight look into other tours this company offers.

  • 5/5 mittal s. 1 year ago on Google
    Comfort tours is the best and i will highly recommend for using their services.Stan was my driver and he is really best driver and knowledgeable.He is quiet humorous and good English speaking and share with you all local knowledge.

  • 5/5 Alexis Z. 1 year ago on Google
    Damian from ComFort tours will do everything possible to give you a pleasant stay! I highly recommend traveling with him! ☺️

  • 5/5 Monica R. 1 year ago on Google
    Our bespoke tour to Zakopane was arranged via our hotel. We were collected by Damian from our hotel for the 2 hours plus journey which seemed to fly by thanks to his conversation, sharing of information and good humour. The itinerary for the day was very flexible which allowed us the extra time we needed to enjoy the peace, quiet and beauty of the Tatry mountains ❤️. During the day we visited the towns historic church and cemetery and were informed about how the lives of famous locals have been honoured though the use of local arts and crafts. We also visited the Willa Koliba a museum of beautiful local crafts and an insight into the lives of gorale, the highland people. Damian paced our days program perfectly allowing for a relaxed afternoon lunch to appreciate the beautiful views before heading back to Kraków ❤️ I would highly recommend Comfort Tours Cracow to meet all your bespoke tourist needed - dziękujęmy Damian 😊

  • 5/5 Aaron M. 1 year ago on Google
    Booked them through our airbnb hosts and was contacted by Damian to confirm pick up times. The driver Victor picked us up both days. He was knowledgeable and friendly and spoke very good English and had everything sorted for us for our trips to Auschwitz-Birkenau and the Salt Mines. I will be recommending Comfort Tours to any of my friends or colleagues who decide to visit Krakow

  • 5/5 Shannon.x 1 year ago on Google
    Absolutely amazing experience frim start to finish dog sledging. Damien was fantastic and very friendly and helpful throughout the full day making our experience certainly one to remember 😀. Would definitely recommend! Thank you 😊!

  • 5/5 Roy S. 1 year ago on Google
    Had a fantastic experience dogsledding with this company. Damian was brilliant and helped out massively. Would recommend anyone to use this company

  • 5/5 Kenneth A. 9 months ago on Google
    We took the tour to Auschwitz. Our driver was named Sebastian. He was at the hotel exactly on time to pick us up. He was fluent in Polish and English and was super nice. His driving was excellent and he did not speed and followed all traffic laws. Once we arrived at the camps, he was very accommodating and explained everything we needed to know. You can leave items in the van during the trip, so no worries if you need to store stuff. Sebastian made sure we knew where to meet him after the tour concluded, so that was nice. After the tour, he took us back to our hotels. I would highly recommend this tour and make sure you ask for Sebastian if you can. One more recommendation: be prepared to see things that are unimaginable on this tour. It is very emotional and will put you in a very somber mood, but I highly recommend the experience.

  • 5/5 Topi K. 9 months ago on Google
    Comfort Tours Cracow organized our visit to Auschwitz Birkenau. Everything was excellent! Our highly professional driver Sebastian picked us up as agreed, and drived us first to Auschwitz and then to Birkenau in a comfortable minibus with air conditioning. Sebastian was very thoughtful and nice. From his suggestion, we skipped the fully packed shuttle bus to Birkenau included in the ticket and had a brief rest while he drove us to Birkenau. The trip took 7 hours, and included transfers from/to our hotel. We highly recommend Comfort Tours Cracow for a well-organized day trip to Auschwitz and Birkenau.

  • 5/5 Aris K. 8 months ago on Google
    I took part in a day trip to Auschwitz and I was lucky to have Sebastian as my driver!! He was very friendly to us, he drove us through the Polish countryside and he explained everything that we needed to know about the visit to Auschwitz, one of the best drivers I ever had!!

  • 5/5 Rosa d. 9 months ago on Google
    Our driver Sebastian was super! Was on time at the pick up, and pretty responsible for the well being of the group. I will ask for his services again if I come back

  • 5/5 D S. 5 months ago on Google • 2 reviews
    Our driver Sebastian contacted me the evening before to advise of pick up time and suggested we order a lunch box to save time and queuing which was an excellent idea. Sebastian was bang on time and was a friendly face. We decided to sit in the front and I had a lovely conversation with him all the way. Sebastian dropped us off at Auschwitz and took us to get our tickets and then to meet our tour guide. Afterward the tour ended he met us at the exit with our lunch. We then proceeded to Birkenau where again Sebastian dropped us as close to the entrance as was possible and walked us to our guide again. Had a wonderful day as much as you can at a concentration camp and the long journey was made good by a great driver. Highly recommend Sebastian and hope we have him as our driver for the salt mines too 😊

  • 5/5 Margaret G. 6 months ago on Google • 1 review
    We had originally booked with a previous tour company that cancelled our trip to Auschwitz with less than 24hrs notice and luckily we managed to book very last minute with comfort tours. We had direct communication from the company via whats app and also from our tour guide Sebastian who was amazing, he met us just infront of the museum, he very quickly guided us through passed the long queues and straight through to the security search area. The guided tour of Auschwitz and Birkenau was very detailed and emotional although a must visit. Thank you Sebastian.

  • 5/5 Mark M. 4 months ago on Google • 1 review
    Great service throughout on our trip to Auschwitz. Sebastian arrived on time for an early start and we were one of the first groups to enter when we arrived so beat the crowds. The guide was very informative throughout and gave us sufficient time to fully understand the enormity of what had happened at these two sites. Sebastian also arranged a lunch pack which was an added extra and provided a great experience from start to finish.

  • 5/5 Scarlet C. 2 months ago on Google • 1 review New
    Sebastian was a great driver and trip coordinator. He got us to the destination quickly and was very friendly and provided a lovely packed lunch. He went above and beyond to give us a good trip. Thank you Sebastian you were great!

  • 5/5 Lucy K. 3 months ago on Google • 1 review New
    I recently went on a tour to Auschwitz and had a profound experience. The communication with Sebastian was excellent, providing all necessary details. The early pick-up ensured a timely arrival, and we got there in good time. The tour was a must-go, offering a very interesting and poignant journey through history. Highly recommended for those seeking to understand and reflect on the past.

  • 5/5 Jack K. 3 months ago on Google • 1 review New
    In our trip a few weeks back we had the pleasure of spending the day with Sebastian. He picked us up right from our hotel and was a very positive and cheerful driver. He knows lots about the history of Poland and had an answer for every question I had. He provided us with great lunches and was on time for each pickup while being very effective at communicating over text. We had a fantastic day and are very thankful to Sebastian for his help throughout the day. Great time and money well spent. 5 stars. Cheers


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