1/5 Prasanna T. 1 year ago on Google
Stayed
in
this
Hotel
for
one
day.
I
was
requested
to
call
and
confirm
if
the
rooms
are
available
by
the
front
desk
executive
on
the
day
of
check
in.
I
called
them
around
1PM
and
was
confirmed
that
the
rooms
are
available.
I
reached
the
Hotel
around
3PM
and
was
literally
harassed
by
the
front
desk
executive
saying
that
no
rooms
are
available
and
they
did
not
confirm
the
availability.
Later,
One
another
executive
came
and
informed
us
that
he
spoke
with
us
and
the
rooms
are
available
and
there
was
huge
fight
within
themselves.
Finally
we
were
allocated
a
double
room
with
an
extra
bed
since
we
were
three
members.
Their
website
clearly
mentions
the
pricing
as
follows
-
Double
Bed
AC
-
990
+
Extra
Person
-
200
including
GST
which
comes
to
Rs.
1190/-
instead
we
were
informed
that
Triple
Bed
charges
of
Rs.
1350
will
be
charged
during
check
in
for
which
we
were
good
to
go.
The
Hotel
do
own
a
car
parking
about
600
meters
away
near
Hotel
Athiyaa
and
is
safely
guarded
by
securities
24X7.
We
visited
the
restaurant
and
had
coffee
to
get
relieved
from
our
Tiredness
in
the
evening.
Coffee
was
hot
but
too
watery.
This
is
not
the
coffee
that
we
expected
in
Kumbakonam
from
a
reputed
restaurant
and
the
Coffee
is
over
priced
at
Rs.
28/-.
Compared
to
this
restaurant,
I
feel
Hotel
Gowri
Krishna
few
meters
away
offers
good
service,
Quality
food
at
much
cheaper
price.
Rooms
were
fair
but
the
only
issue
is
abundant
mosquitos
at
night.
I
would
kindly
request
you
to
take
some
necessary
action
to
control
mosquitos
by
spraying
some
pesticides.
Finally
During
check
-
out,
There
was
a
different
gentleman
at
the
Front
Desk
who
informed
us
that
Charges
were
Rs.
1400/-
When
we
enquired
him
about
what
we
were
told
during
check
in,
He
pointed
to
the
computer
and
said
nothing
is
manual
and
everything
is
transparent
and
were
arguing
with
us
who
gave
us
the
pricing
kind
of.
Then
he
called
the
person
who
processed
our
check
in
and
were
creating
hell
a
lot
of
mess.
Literally
scolding
and
abusing
the
guests.
I
have
come
across
so
many
reviews
and
now
I
feel
sorry
for
choosing
this
hotel
for
my
stay
with
family
as
the
employees
were
rude
and
abusive.
Finally
after
getting
to
know
our
profile,
They
asked
us
to
pay
Rs.
1350/-
and
gave
us
a
voucher
for
Rs.
1400/-
to
avoid
further
troubles
and
even
uttered
a
word
to
take
action
with
the
bills
provided
if
possible.
Clearly,
It
is
visible
that
the
hotel
management
have
employed
uneducated
people
who
try
to
convince
us
saying
Rs.
1350/-
is
the
room
rent
and
Rs.
50/-
as
GST
wherein
the
Bill
clearly
says
Rs.
1250/-
as
room
rent
and
Rs.
150/-
as
GST.
Till
the
last
moment,
The
Staffs
did
not
realize
their
mistake
and
kept
on
blaming
the
guests.
Never
Prefer
this
Hotel
for
Stay
folks.
Check
-
in
Experience
-
1.0/5.0
Parking
-
4.0/5.0
Rooms
-
2.0/5.0
Service
-
4.0/5.0
Restaurant
-
2.0/5.0
Check
-
out
Experience
-
1.0/5.0