(Translated by Google) I don't really want to add a single star. My father has been hospitalized several times, but the procedure has never proceeded smoothly, and the nurse's Ho-Ren-So has not been able to cooperate at all. The day my father is hospitalized. I was asked to arrive at 9:30, and I arrived at the hospital 10 minutes ago. I was told to wait for a while, and I was waiting in the dee room, but I waited and lived, but left it as it was. Around 11:00, the nurse finally came and said, "I haven't got a room yet, so please wait a little longer." Yes? ?? Wait this long, why don't you have a room? You have to go through the hospitalization procedure in the first place, right? You took the procedure because you could secure a room, right? Only time passed without understanding the meaning, and I was able to enter the room after 15:30. If I had that time, my dad could relax at home, and I could go to work in the morning. It will be difficult for both teachers and nurses to do various things with Corona. I understand. But let's keep our promise. Why don't you have a hospital room? The procedure is complete. If it is unavoidable that the hospital room is filled, should I contact you? Why can't you? Because busy? Everyone is busy together. Hospitals are not the only ones. I didn't apologize to my father and my companion who had to put up with the pain and waited for more than 6 hours. "Then I will move to the hospital room." Do not be silly. Then, after entering the room, I ate a cold lunch and let him eat it, and when dinner came out at 18:00 ... You won't be able to digest it in two and a half hours. Room charge for one day even though it is almost waiting time. I also billed for the shit-tasty hospital food that was in good condition because I put it out. What's going on? This hospital is. I don't want to be taken care of by this hospital again. Even if I have some kind of illness, I don't want to ask only this hospital. Previous problems with treatment and so on. There is no contact work or cooperation between nurses. Compared to other hospitals, there are many young staff and I am worried. I hope that a good hospital will be established in Ueda City as soon as possible. (Original) 本当は星ひとつも付けたくないです。 何度か父が入院をしてますが、何事もスムーズに手続きが進んだことが一度もありませんし、看護師の報連相、連携が全く取れてない。 父が入院する日のこと。9:30には着いていて欲しいと言われ、10分前には病院に着いていました。しばらくお待ちくださいと言われ、ディールームで待っていましたが、待てど暮らせどそのまま放置。 11:00近くになってやっと看護師が来て「まだお部屋が出来てなくて、もう少し待っててください」 はい？？これだけ待って、どうしてお部屋が無い？そもそも入院の手続き取ってるよね？お部屋が確保出来たから手続き取ったんだよね？ 意味が分からないまま時間だけが過ぎて、結局入室出来たのは15:30少し過ぎた頃。 その時間があったら父も自宅でゆっくり出来ましたし、自分も午前は仕事に行けました。 先生も看護師もコロナ禍で色々やる事が多くて大変でしょう。分かります。 ただ、約束は守りましょうよ。どうして病室が無いんですか？手続きは完了しています。やむを得ず病室が埋まってしまったのならば、連絡をしてくれればいいでしょう？なぜ出来ない？忙しいから？ 忙しいのはみんな一緒。病院だけが特別なわけじゃない。 痛いのを我慢して6時間以上待った父と付き添いの自分に謝りもせず 「じゃあ病室に移動しますね」 ふざけるな。 そして入室後冷めきったお昼ご飯をチンして食べさせて、18:00には夕飯が出てくると…。2時間半で消化出来るわけないでしょう。 ほぼ待ち時間なのに1日分の部屋代。 出したからいいでしょ状態のクソ不味い病院食もきちんと請求。 どうなっているんですか？この病院は。 もう二度とこの病院のお世話になりたくないです。 自分も何かの病にかかっても、この病院にだけはお願いしたくない。 治療云々の以前の問題。 連絡業務、看護師達の連携が皆無。 他の病院と比べても若いスタッフが多く不安。 早く良い病院が上田市に出来る事を願ってます。

☆It's 0. I haven't heard any good news. According to a nurse who has worked here, there is always power harassment and moral harassment, making it quite difficult to work there. It seems that the teacher class is doing this. Overtime is also commonplace. No one wants to work in a hospital like this. Perpetual shortage of nurses → quality of nursing is declining → no one wants to be hospitalized It would be better to start with teacher class education. Even if I don't feel well, I don't want to go to this hospital. I will also tell the emergency services.

(Translated by Google) I'm in the urology department, but the lady at the reception is always tempered and I can see that she's clearly overworked beyond her capacity. I finished my urine test 30 minutes before my appointment time and waited for my turn in the waiting room, but the patients with numbers after me were being called ahead of me, and I was really annoyed. When I complained to the aunt that I was skipping my turn, I was denied by saying, "Oh, that's not true!" After that, I ran to the examination room, and after being passed by the people behind me, I was called immediately. However, they weren't allowed to admit their mistakes until the very end, and if they made a mistake, there was nothing wrong with it, but I wanted adults to at least say "I'm sorry" naturally. By the way, the doctor's examination of the urology department is a mechanical examination, for better or worse. Please let me know if there are any serious problems after looking at the results of the inspection, but there is nothing else and it is an assembly line work, nothing more and nothing less. However, if you need anything, please come and visit us anytime. It's hard when it gets hot. I think you are a kind person because you say so. That's why I'm irritated by the attitude of the aunts at the reception. I was also a medical office worker, but if I had learned how to treat patients, I would not be able to treat sick or injured patients who came to the hospital in such a vicious manner. The atmosphere and rules of the workplace are really different depending on the medical institution, but at Shinshu Ueda Medical Center, the clerks, some teachers and nurses, as other contributors have said I think that taking a condescending attitude toward patients is a common practice. It's true that there is always a tense atmosphere in every department, probably due to the lack of personnel, but being busy is not a good reason to treat patients unkindly. I would like to see some kind of improvement, or a decent hospital like the Saku Medical Center that is of that size. At present, Shinshu Ueda Medical Center cannot treat serious injuries and difficult surgeries, and almost all emergency cases are referred to Saku Medical Center, Shindai Hospital, Shinonoi General Hospital, etc. I am very worried about what to do if something happens to me or my family. I sincerely hope that a reliable hospital that can be treated safely and securely in the Ueda area will be built as soon as possible. (Original) 泌尿器科にかかっていますが、受付のおばちゃんが常にテンパっており明らかにご本人のキャパを超えたオーバーワークなのが見てとれます。診察予約時間の30分前には尿検査を済まし待合の椅子で順番を待っていましたが、私より後の番号の患者さん達が先にどんどん呼ばれてしまい、流石に頭に来たのでおばちゃんに順番を飛ばしている旨を訴えたところ謝罪より先に「そ、そんなことないです！！」と否定の言葉から入られました。その後診察室の方へ走っていかれ、散々後の方達に抜かされた後ですが直ぐに呼んでもらえました。しかし最後までミスを認めていただくことはなく、間違えたなら間違えたで何も問題はないのですが、大人ならせめて「ごめんなさい」の一言ぐらい自然と出てきて欲しかったです。 ちなみに、泌尿器科の先生の診察は良くも悪くも機械的な診察です。検査の結果を見てよほどの問題点が有れば教えてくださいますが他には何もなく流れ作業でそれ以上でもそれ以下でもありません。ただ、何かあればいつでもいいのですぐに来てくださいね。熱が出たら大変ですからね。と仰ってくださるので優しい方なのだと思います。 それだけに受付のおばちゃん達の態度にはイライラさせられますね。私も医療事務をしていましたが、患者接遇について学んでいれば病気や怪我を抱えて病院へやってくる患者さん達にこんな悪辣な対応はできないと思います。医療機関によって職場の雰囲気やルールなどは本当にそれぞれ違うものではありますが、信州上田医療センターでは事務員さん、一部の先生や看護師さん達が他の投稿者さん達の言葉にもあるように患者さんに対して見下したような態度を取ることがまかり通ってしまっているのだと思います。確かにどこの部門も人員が足らないのか常にカツカツな雰囲気はありますが、忙しいからといって患者さんを邪険にして良い理由にはならないですよね。どうにか改善していくか、佐久医療センターのようにまともでかつあれくらいの規模の病院ができて欲しいものです。 現状、大怪我や難易度の高い手術などは信州上田医療センターでは診てもらうことができず、急患はほぼ全て佐久医療センターや信大付属病院、篠ノ井総合などへ回されてしまいます。自分や家族に何かがあった時はどうしたらいいのだろうととても不安です。 上田地域にも安心安全にかかることのできる信頼できる病院が1日でも早くできてくれることを心から祈っています。

こちらはとにかく時間もかかり対応もあまり良くありません。 先日、夫が急に高熱を出し痙攣した為緊急で受診しました。コロナの検査は当たり前のようにするのに、陰性だった途端、見た目とヒアリングのみで『自宅で解熱剤飲んで様子見てください』と言われました。 点滴や血液検査もせず、急に40℃という高熱を発症したにも関わらず適当な（と感じざるを得ない）診察に驚きました。「端的」なのと「適当」は違うと承知しております。その後、結局点滴と検査をする事になり、やはりあの時間は何だったのか意味がわかりません。 要因がありそうなのであれば取り敢えず検査はして、それでも何もないなら分かりますが見た目とヒアリングのみで（高熱で朦朧としている患者に質問しても正確には答えられない事もあると思います）判断する医師のいる病院です。もちろんとても素晴らしい医師や看護師の方もいらっしゃいます。受診される方はマイナスイメージを持っていた方が、良い方に当たった時に少し安心感も上がると思います。病院なので決して『接客』ではありません。しかし、不安な患者や家族に対して真摯に対応してくれるのかは大事な点だと思います。その点ではこちらは天狗病院なのでご注意ください。ほかに早く良い病院が出来てくれる事を心から願います。 追加 主人の発熱の前に順々に子供達が手足口病を患いその流れでの発熱だった為一応お伝えしましたが、『いやでも大人はなりませんからね』と男性医師からは断言されました。後日、喉の奥に発疹なども発症し（手には出ませんでした）手足口病でした。後から周りの知人や友人の大人でも発症したとの事例があることがわかり尚更がっかりしました。 せめて、そのような可能性があるかも知れないので、様子を見て再受診を勧める、または、対処法なども教えてくれたら良いのですが大人はかからない、と断言してしまう診断にこれまでは診断ミスなど大丈夫だったのか不安に思い、また今後もお世話になりたくない医師の方だと正直思っています。

(Translated by Google) very! I agree with Mr. T Hayashi who posted a month ago. Due to emergency hospitalization, on Sunday, my family was admitted to the medical center because there was no doctor in charge at my regular hospital. I was hospitalized a little while ago, but "the doctor in charge was kind and polite. (Thank you)" One problem is nurses. There are many young nurses and they are unreliable. I was uneasy. I would like to name the collaborating nurses and complain. "You guys are eating with your tax money???" I really want Ueda City to have a safe and kind hospital. I hope that ueda city will also be able to do a good hospital. (Original) 本当に！１ヶ月前に投稿したT林さんと同意見です。 緊急入院で、日曜日、行きつけの病院も担当医師が居なくて家族が、医療センターに入院しました。 少し前も入院しましたが「担当医師の方は親切丁寧に、対応してくれました。(感謝)」 問題は1部の看護師です。若い看護師多くて、頼り無し。 不安でした。 連携看護師も名指しして苦情を言いたいところです。 「貴方達、税金で食べているんでしょ？？？」 本当に、上田市も安心親切な病院が欲しいです。 上田市も良い病院が出来る事を願います。

生後1週間の娘が入院することになり、 検査のときですが、 血液検査の結果を待てと言われて入り口で待っていると、ここで待つな、ロビーに行けと言われ、赤ちゃんと荷物を移動するのも大変なのに看護師さんがすごく冷たかった。結果がでるのにすごく待たされて、(約2時間)トイレに行きたくなったので声をかけると赤ちゃんと入れるトイレがないという。病院の小児科に。母乳の時間もあるし、どのくらい待つのかだいたいでも事前に言って欲しかった。 検査の結果、入院することになったのだが、コロナの検査と言われて生後1週間の赤ちゃんの泣き叫ぶ鼻に何回も何回も棒差し込んでいた、私の唾液もとったんだからそれでわかるはずだと思った。 その後も入院サポートへ行け、また小児科に行け、と移動させられて、産後の身体のことも赤ちゃん抱いて移動することにも少しも配慮してもらえなかった。 その時の小児科の看護師さんのこと忘れられないです。 その後は生後1週間なのに、歩いた時に転倒する危険があるかとか、アレルギーはあるか、とか今までの喫煙歴や飲酒歴の書類を書けと言われた。意味がわからなかった。あまりに意味がわからなかったので、「これは私についてですか？」と聞くと赤ちゃんについてだという。 病室に案内されると、付き添いの私には簡易ベッドが用意されていて、部屋は貸切で他に患者さんが誰もいなかったので、もし料金を追加で支払えばベッドを使えるか聞いてみると、「患者さんのだから！」と怒鳴られました。 赤ちゃんのために治療のために我慢するしかないのがつらかったです。

(Translated by Google) Pediatric receptionists are not well educated My baby looks sick on weekdays, so when I asked him if he could take a look, he treated me like a fool. I can't see it after all And it happened 3 times Parents worry when their little one looks sick, don't they? The Prefectural Children's Hospital was kind enough to take care of me. I have no choice but to become a family doctor because it's a neighborhood, but if it's true, it's good to be different. It's a pity that the largest hospital in Ueda City has such a response. As far as I can see from other people's reviews, there seems to be no decent manual etc. I don't need a hospital that won't see me when I'm sick Some staff are just kind (Original) 小児科の受付は教育が行き届いてないです 平日に赤ちゃんが具合悪そうにしてるので見て貰えないかと言うと小馬鹿にしたような対応。 結局見て貰えず しかも3回もそんな事がありました 小さい子供が具合悪そうにしてたら親なら心配になるでしょう？ 県立こども病院は対応も親身で見てくれましたよ 近所だから仕方なくかかりつけ医になってるけど本当なら違うとこがいいです。 上田市の1番大きい病院がこんな対応で残念です。 他の方のクチコミとかも見る限りまともなマニュアル等もないんでしょうね 具合悪い時に診てくれない病院なら要らないです ただ優しいスタッフの方もおられます

小児科を受診しました。 上田に住んで居ますが、もう絶対に行きません。おすすめ出来ません。 こどもの調子が悪く、町の医者さんに掛かりましたが原因不明のため医療センターに紹介状を書いていただき受診しました。 しかし、医療センターでは特に問題はない、少し様子を見ろと返されそうになりました。 親の私たちがここがいつもと違う検査してくれとお願いして初めて検査するぐらいです。 その検査がきっかけでおかしい箇所が見つかり始め、それから検査入院もしました。しかし、小児の精密検査に慣れてるわけもなく原因は全くわかりませんでした。 1週間無駄にしました。きちんとした病院で診てもらうのであれば、初めから県立こども病院に行くべきでした。 そちらではすぐに原因は判明しました。 また、医療センターの病室は、清掃が行き届いておらず、ベッドも埃まみれとても衛生的とは言えません。

口コミを見てみるとやっぱり自分だけじゃなかったんですね。 自覚症状がいくつもあり、 知人達が見ても分かるくらい症状が出てるのに 「症状は出てないですね。問題ないですね。問題ないから薬は出せませんね。様子見てください。」と。 ところが とある薬を飲み始めたその日から 症状が改善されていきました。 【薬を飲み始めたら症状が改善され始めた】ということは【言わずもがな】なんですよね(￣▽￣;) 自覚症状があっても問題ないと言われたら、自分にできることは何か考えて行動した方が良いと思います。 他の方がおっしゃる通り、県立は頭になかったので、次があった時は考えてみようと思います。 辛い思いをされてる方がひとりでも多く、健康を取り戻せますように。

相談員がいるのに、入院してから一切連絡がなし。看護師さん、医者からの直接の電話でことがすすんでいる。 更に、荷物受け渡しのところにいるおばさん、応用が全くきかない。不愉快な思いをしている人が多いと思う。 以前も同じ書き込みがあったけど、それを直そうとしないところが傲慢だと思う。 駐車場の係も、車椅子できていても手伝いもせず「車をどかせ」の一点張り。 他の病院に行って全員研修受けてきた方がいいんじゃないかと思う。

(Translated by Google) I was worried because the word of mouth was too bad, My child went to pediatrics at midnight, but he was very polite, and all the teachers, nurses, and staff were kind and grateful. I'm really grateful for your help. However, the recent telephone correspondence was the worst. Woman "Yes? "Ah ~ wait a minute ~ (it's a hassle ~)" I don't call myself "Who are you?" ↑ I think this kind of person is lowering the evaluation. (Original) 口コミが悪すぎるので不安でしたが、 子どもが深夜に小児科にかかりましたがめちゃくちゃ丁寧に対応して貰い、どの先生も看護師さんもスタッフの方も親切でありがたいばかりでした。助けて貰えて本当に感謝しかありません。 ただ最近の電話対応は最悪でした。 女『はい？』しか言わず『あ〜ちょっと待ってね〜（面倒くさ〜）』名乗らないし誰だよお前って感じ。 ↑こういう輩が評価を下げているんでしょうね。

子どもが熱を出したので診てもらいたく電話をした。電話口で色々聞かれ、「普段からそちらにお世話になっている」、「最後の受診は2週間前」等伝えたのに【一度お治りになったものは再度紹介状がないとうちでは診れませんので、他の医療機関を受診してもらうことになります】と言われた。は？誰がいつ治ったって言いました？今でも通院中だしこの先の予約も入ってますけど？患者番号も名前も聞かずに勝手な解釈して案内してこないでほしい。そのやり取りだけで時間の無駄だしめちゃくちゃ腹立たしい。

入院患者への物品受付でいる高齢の担当者(おばさん)の担当変更を至極希望します。 上から目線の口調と案内の仕方はとても大型病院の受付とは思えません。 正面入口の検温担当者を見習うべきです。 恐らく本人は受付接客業務のあるべき姿を知らないか教育 されていないと思います。 詳細は申しません。 特に病院はうわさが広まり易いです。 責任者の方、一度しっかり確認してください。

紹介状窓口の体格の良い感じのすっぴんなのか？色素沈着なのか田舎のおばさん感丸出しの職員さん　横柄な態度で威圧的！紹介状出したらこれは隣に出してと言われて隣にだすとそこでまた最初の窓口に出してと言われた。 何をやってるのか医療センターの窓口　見た目悪いのだからせめて患者さんにさ優しい接して欲しい。

If I could give this place a ZERO star rating I would! I was victim of a drunk driving accident and was sent there by the ambulance. The doctor on call said that the accident was MY FAULT for having left Tokyo to visit Nagano. My experience at this hospital was almost as bad as the accident!

嫁が産婦人科でお世話になりました。 その際はとても良くして頂き夫婦共々とても良い病院と思ってました。産婦人科だけで言えば☆5です。ですが、 娘が4ヶ月になった時、嫁が乳腺炎になり 緊急外来でまたお世話になろうと思ったのですが、 娘が産まれたと同時に受診の期限が切れてると言われ見て貰えず、あげくの果てには、別の病院の産婦人科ではなく、別の病院の外科を勧められて、そちらに電話したら「ここは外科ですよ」っと言われ見て貰えませんでした。池田クリニックさんに電話した際に、やっている産婦人科があると言われ、そちらに行くことになりました。 電話の受付は☆1です。 正直殴り書きになってますが、それ程、 頭に来てます。 酷いところです。

緊急手術で他の病院から転院してきての手術・入院でした。医者や病院とは縁遠い生活でしたので、この病院を客観的に良い悪いと判断することは出来ないものの、手術後の一般病棟での看護師の対応はあまり良くはないなという印象です。まぁ、最低限の看護はしてますけど、細やかなケアは出来ていませんね。点滴用の針交換がいい加減だったり、指摘してもスルーだったり。まぁ、そんな感じでしたねー。

今日、コロナ感染者が出ました。 医師か看護師から感染したとの事です。 医療従事者として言語道断です。 常日頃、入院病棟の看護師は患者の看護よりも自身のメイクに夢中な様で誰を見てもフルメイクです。 メイクの粉が患者に悪影響を及ぼす可能性が有る事、医療従事者なのにご存知無いのですか？嘆かわしいです。

ヤブ医者と態度の悪い看護師の集まりで☆1も与えたくない。 医者はもはや誤診の達人。 誤診によりやらなくて良い手術をさせられた知り合いもいます。 セカンドオピニオンをオススメします。

I called for a nighttime emergency consultation due to severe gynecological pain, but I was forced to speak on the phone for a long time in such pain that an ambulance was called, and they refused to accept me because they said there were no gynecologists available at night. I thought I was going to die.

目眩・耳鳴り・イライラ…ここに書くには沢山の症状があり、耳鼻科・産婦人科等と受診してきましたが、それでも納得する答えが出ずこちらの総合診療科を受診することにしました。 しかし、受付でその旨を伝えると色々と質問された挙句「目眩があるなら以前受けたそこの耳鼻科に行ってください」と聞く耳を持たずに門前払い。 今までの経緯を説明してどうしても受診したいと伝えると、ため息をつきながら凄い面倒臭そうに保険証を受け取り、近くにいた受付の人とコソコソ喋り受付を一向に進めようとしないので、保険証を返してもらおうと声を掛けると「今受付してますけど本当にいいんですか？あぁ、ならどうぞ」と終始面倒臭い対応。 こんな病院は二度と利用しないですね。

Thank you to the doctors and nurses for being so kind to me. I was grateful to the doctor for writing down my symptoms and explaining my symptoms.

Fさんという夜間担当の方の対応が酷すぎてとても面白いです！ 喉が痛く本人が喋れない状況にもかかわらず、本人に喋らせようとし、身内である私が話をしたところ、驚きのスピード感でお話をされるので、日本語のリスニングを頑張りたい方にオススメです^^ 会話の途中で追加して症状を伝えると、もう一度最初から症状を全て言ってもらっていいかと言われるので、最初から自身の症状を全て整理してからお電話した方が良いですね。なので具合が悪くなってからすぐにお電話するのはやめましょう！結局全て話終わった後に、当院では検査が出来ない旨を伝えられたため、時間を無駄にしたい方にとってもオススメな病院です♡ ドMな私からしたら最高に気分が良い対応でした。Fさんありがとうございます！大好きです♡♡♡

私の体調が悪く、運転出来たので、直ぐに急急の窓口に行、状況を話し待つていると、血相を変えて看護師さんが、来る時は電話をかけてから来るよう威圧的に怒られました!あ然として何とか家に帰り、家にある薬で凌ぎました。朝まで具合が悪く辛かったです。

Rehearsal is also negligent and proper FIM and proper implementation plan. I laughed in amazement at the fact that I needed so much help even though I was able to eat on my own. In the end, even though there are no restrictions on rehabilitation, they only require intervention in the lying position. However, strangely, there was a mention that he was practicing walking. I am surprised and upset that people in the position of deemed civil servants are so negligent.

病室でお構いなしに電話し (老人 2人) さらには馴れ馴れしく私に話しかけ、医療相談もしてくる爺さん(自称 元校長)が居ますけど、どうにかなりませんか。 医療権限で強制退去してもらいたい。 (現場を見ているはず ※ 病室内 共有ゴミ箱が一杯になると床に棄てだす人も居ます。ここは他の国ですか？ 情報共有が出来ていない点があります。新人教育もしている、人不足もある昨今では何処も難しいのかもしれません… 🤢 あと入院3日前に保証人証明な書類が配布されるのは慌ただしいんですが、昨今そんなものですかね 🤔 売店は入口外なセブンイレブンに変わりました

(Translated by Google) I am convinced that there is no decent hospital in Ueda. When making a reservation, I talk to the nurses in each department, but it is a mistake. If it is out of the way, it may be dealt with with a half laugh. The nurses and teachers who give injections and infusions are kind, but the gap is big and I am surprised. In addition, I may not be able to see you even after hours. Isn't there enough people to refuse patients even though it is the largest hospital in Ueda? I'm worried about old age because I don't feel relieved because there is a medical center. (Original) 上田にまともな病院はないというのも納得。 予約の際それぞれの受診科の看護師さんと話をするが当たり外れがある。外れだと半笑いで対応されることもあります。 注射や点滴してくれる看護師さんや先生は優しいのにギャップが激しくてびっくりします。 それと時間外でも受診させてくれないこともあります。国立しかも上田で1番大きい病院なのに患者を断るということは余程人が足りていないのかな？医療センターがあるから安心とならないので老後不安です。

歯科口腔外科にて親知らずの抜歯を小田切先生にやっていただきました。色々調べて、東京まで行こうかと思いましたが、小田切先生でとてもよかったです。優しいですし。上原先生もいい人で、優しそうでした。腕が左右するようですが、腕はとてもよい先生だと思いました。術後の痛みもあまりなかったです。痛みについて、色々調べている方もいると思いますが、とにかく、術後、トイレ以外、２，３日ずっと寝ているのが、一番、痛みが少なく、治りが早いです。頑張りましょう。

In late February 2020, something happened at Shinshu Medical Center Ueda that we cannot forgive. The circumstances of the incident were that my father was hospitalized and his condition was not very good, so I discussed future treatment plans with his attending physician, and then I was allowed to have a short meeting with my father. His symptoms appeared to be worse than expected and he was wearing an oxygen mask. So, is it possible to force the nurse to only allow him to see the person closest to his father who lives in the city? I spoke with him and received permission for a short period of time. Shortly after that, an acquaintance of my father came to see me. After a short meeting, the person went home. A while later, another acquaintance came to visit me. This is the beginning of what will become a major problem. An acquaintance came into the hospital room, looked panicked, and the first thing she said to me was, ``The lady at the elevator entrance told me that her father had passed away!'' ! That's what I mean. Right now in front of us, my father is fighting his illness with all his might while wearing an oxygen mask, and my doctor is doing his best to administer new medicines in the hope that the medicine will work even just a little better. Teru In the middle. Why do we have to hear the words that our family least want to hear from someone who is not a doctor or nurse, but just an old woman who carries the luggage of third-party hospitalized patients, saying, ``My father has passed away.'' Is it? Even if you hear or know about a patient's information that was obtained within the hospital, Is it okay for the old lady to talk to a third party or someone who is not related to her without anyone's permission? It was almost time for the meeting, so I got off the elevator with my family and the acquaintance who had come to the meeting, and when I got off the elevator, my acquaintance said, When my aunt told me, ``I heard that my father had passed away,'' I was furious and questioned her on the spot, and she readily admitted what she had said. Had she heard from someone that her father had passed away? He also told a third party who came to see him about what he had heard. I received a token apology on the spot, but of course there was no way I could forgive something like this. We strongly protested to the ``Independent Administrative Agency National Hospital Organization,'' which has jurisdiction and supervision over this hospital. I later received an apology from the person in charge of Medical Center Ueda. Of course, what happened to that old lady was not something I could forgive. This lady is Shinshu Medical Not a regular employee of the center! I found out that they were dispatched from a certain place. This lady is here Already identified. In order to avoid telling other patient's families about this kind of thing again, I asked the person in charge at Shinshu Medical Center to quit his job immediately. The hospital's response was that they could not make the lady resign because she was not directly employed. What this lady did is true, and shouldn't the hospital be required to immediately notify the dispatcher of the person who committed the compliance violation and immediately issue instructions for disciplinary dismissal? The words and actions of this lady are completely unacceptable. I still remember his face clearly. ① First, information was easily leaked to a third party at a hospital, a place where a large amount of personal information is collected. ②Next, the story I heard from someone (or the story I heard again) leaked information to a third party without confirming the facts (even if the facts are confirmed, it is not allowed to tell a third party) ③Spreading a false rumor that his father had died despite being battling an illness. . Even though it has been decades since the Personal Information Protection Act was enacted, it is easy for good adults to To tell a third party the information I learned at the hospital... This is not something that can be tolerated just because someone is dispatched. If you are a hospital worker reading this. A person from the company that dispatches this lady. And this time, my aunt treated my precious father like a dead person. Imagine if your precious parents, husband, wife, or child were hospitalized. How would you feel if information was leaked or false rumors were spread by a hospital official translated by a third party? For example, a bank employee may transfer personal assets to an unrelated third party and ask, ``How much are your financial assets? What would you do if such information was leaked? Such employees will be immediately dismissed from employment. I wonder if the hospital doesn't see the big problem as a problem. An old woman who pretends to be okay with such problematic behavior. I believe that when my aunt was young, there were no personal information protection laws, but we were deeply hurt by her words and actions. For example, I was bullied. If you go there, it will take a few days. She forgets that she was bullied and goes about her daily life with a calm face, but Those who have been bullied will remember it for the rest of their lives. I don't think a part-time student working in customer service would divulge the information he learned at his part-time job, but what is this lady (who has already been identified here) thinking? Common sense dictates that you should not talk about information you learned at work, etc. Wouldn't it be possible to understand unless a regular hospital employee was with you from beginning to end and taught you properly? This time, the aunt (identified) I believe that his words and actions will bring down the reputation of Shinshu Medical Center. I live locally, so unfortunately I haven't heard many good things about this hospital, but this Doctors and Nitins who truly want to help patients and take pride in their work at hospitals I'm sure there are nurses and hospital staff who have a Gaelic attitude, but I think the hospital management department, board members, etc. who are giving this hospital such a bad reputation should be a little more patient-friendly. Isn't it necessary to listen to the voices of the families and make various improvements? Lastly, our family will never forgive what that lady did. There are several people, including this lady, who are handling the delivery of the inpatient's luggage. To people other than this lady It's not my fault, but I was dispatched. I would like you to feel free to go and not do any work. Finally, if Google gives a perfect score of 5 stars, even minus 5 is not enough for this case. Our family has been around since the day we were told There is never a sunny day in my heart. The insult of treating my precious father as a dead man, etc. I will never be able to forgive that lady again. I sincerely hope that that lady will quit her job of accepting inpatient packages as soon as possible.

I am an inpatient. ・Even though I was scheduled to be hospitalized, there were no available beds, so I had to wait in the day room for 5 hours (no prior notice) ・Nursing calls are immediately hung up and left unattended ・The nurse in charge comes to take the patient's temperature without knowing what disease or symptoms the patient has (starting with the patient explaining the progress himself) ・When replacing an IV drip, even if the IV drip route connection touches surrounding objects such as the bed, it is unclean because it is connected without being disinfected with alcohol swabs.

星一もつけたくないくらい夜間の電話対応が悪いです。 ずっと面倒くさそうな口調で話しているし最後には何かあっても入院は出来ないのでそれだけご了承くださいと言われそのまま勝手に切られました。 医療関係で働いていてその言い方はないと思います。

婦人科、歯科、 小児科にかかりました。 すごく丁寧な看護師さんとお医者様で不安だらけだったのがとても安心できて嬉しい限りです。 以前、子供がコロナで入院した時も丁寧に対応していただいて本当嬉しかったです。 歯科は抜歯がメインと伺っていましたが時間通りにきっちりおわり、術後問題なく過ごせています。

This is a hospital that I always take care of. I have been to various departments, and there are many doctors who are supportive of me. I felt like they were treating each and every one of them properly. The only complaint I have is that they don't allow me to see a doctor on holidays unless I'm really sick. I think it can't be helped because emergency response takes priority. I have no other complaints.

I went to both dentistry and orthopedics with a referral letter. Both teachers were very good. There are some areas where the line cannot be connected due to building restrictions. Maybe it can't be helped because it's so crowded, but there were times when I had to wait an hour after my reservation time.

I don't know about other departments, but obstetrics and gynecology is truly amazing! ! Recommended. The doctor is kind and thorough, and the nurses and midwives are all kind and supportive. It was rare for a hospital in Nagano Prefecture to be able to give birth in Japan, and the celebratory meal was surprisingly luxurious (regular hospital food was also delicious), and the outlay was around 150,000 yen. This amount is quite cheap compared to other hospitals after a Waga delivery. The delivery itself and the subsequent care of the newborn and the mother were treated with great care, and thanks to the cooperation of each department that can only be found in a general hospital, I had a satisfying stay in the hospital. The room I was admitted to (private room) had a nice view, and the nurses and midwives were with me day and night to take care of my newborn, so I had a wonderful time. The only complaints I had were the parking lot and the waiting time, but the nurse told me when the waiting time was going to be long, and I was able to spend some time relaxing at a nearby cafe. I have nothing but gratitude to the staff. I have already decided that this will be my last birth, but if I have the chance, I would definitely order here again. I thought I would post this in case there are some people who are thinking about seeing an obstetrics and gynecology clinic because the reviews of other departments are so bad.

As anyone who has ever been hospitalized here knows, the nurse's call keeps ringing in the ward. I don't come to see it at all. They either ignore it until it stops ringing, or they come only to stop the noise and go back without looking at their faces. can't believe it. On Saturdays and Sundays, the supervisor and managers are probably off, and there was a nurse with earrings in the hospital (east of the 5th floor) on October 28th. My colleagues won't say anything. The commotion and silly laughter at the nurses' station can be heard all the way to the edge of the ward. There are surprisingly many nurses of poor quality. Why does it take so long even though I made an appointment after being discharged from the hospital? Is it the person's fault or the system's fault? Who is that staff member wearing light pink clothes? Please give me a clearer guide. The account had become an automatic payment machine. The elderly must be slow, so I think it would be a good idea to have one person in charge. There will be people left. You don't need two women at the pajama rental reception desk in the back. I've been curious about this before, but I had some free time and just kept talking. The staffing is strange. Larger university hospitals are more efficient. The residents of this area did not come here because they wanted to. They don't know you're coming because this is the only place. I can clearly see that if you have any complaints, you will be asked not to come.

My mother was unable to move due to pain all over her body and went to see an orthopedic surgeon with a referral from another hospital. After 3 hours of waiting for the test, I thought I was finally called in to see the doctor...The test result told me that it was probably the name of the disease, and I could find out more details on the internet, so I would look it up later...3 hours. After having to wait, I was told that I should look up the explanation of the disease myself on the internet? Are you making fun of me? Blood tests showed that I was very dehydrated and not getting enough nutrition.Well, I was told that my family would take care of me until my next appointment.When I told them that I lived far away, everyone, including the doctor, asked me to take care of them. Even the nurse who was there half-smiled and told me that such family circumstances had nothing to do with us. Eventually, my mother became so dehydrated that she was admitted to another hospital. This place isn't even a hospital. I don't want to give any stars. I will never go there again. It was my first time to be in such a horrible hospital.

Personal matter, I was diagnosed with a serious illness and went to your hospital. Thank you for your help, it's already been a few months. Renewal through hospitalization and hospital visits I felt that it was a good hospital, I'm satisfied🙆💮 Doctors, nurses, and administrative staff And all the guide staff... Truly empathize with the patient Please respond with great dedication. I am so moved by your appearance, I take my hat off to you 🙇🍀 There are national schools like this in the local area. A wonderful medical institution This is very reassuring✨ Please, all the staff, please don't do it. If you can engage without doing anything I think...🛐

He is currently hospitalized on the 3rd floor of the west wing of Shinshu Ueda Medical Center. I was rushed to the hospital with a hip fracture, but the next day I had surgery. Thanks to the proper pain control, I didn't feel any pain, there was no swelling in the affected area, and I was able to recover smoothly, and I was discharged from the hospital the day after 3 weeks later. I think the orthopedic surgeon's skills are wonderful. The nurses also have good teamwork, and everyone is bright and kind. Even the stubborn elderly patients were treated with a smile every time, which I thought was amazing. Also, the food here is amazing. It's really delicious. I originally had weak intestines, but since being hospitalized, my intestines have gotten better. Although it was for 20 days The attending physician, the rehabilitation teacher, and the nurses in charge Thank you very much for your help. 62 years old♂