Service is very very bad. Staff don't know how to treat to patients and the customers.They not provide sanitising liquid or leg operated tap i these days. The doctor is 2 hours and 45 minutes late. When the doctor arrived there is no supporting staff for him.again doctor was went to find them. Bla bla bla......

Worst place ever, they don't have suitable wash room and toilet. no locking facility for the toilet. no "open" & "close" board when do the cleaning, due to that i am face to problem & cleaning staff shout very badly, they shout like a doctors. don't know ti respect others from whole department. very bad place😡😡😡😡. as wel there is no doctor in the on time in this curfew day, already two hours gone.

Staff is very rude, not polite. They don't know how to treat patients. ☹️

Worst Hospital in Kurunegala. Management and Employees don't know how to respect Patients. Do not Recommend. Very Very Very Bad 🤮🤮 Don't Go. ..

Yesterday night I had a stubbed toenail which required immediate treatment. The nail was almost pulled off and it was very painful. I checked with Navinna Hospital whether they can treat this after applying local anesthesia. But when I went there, the OPD doctor refused to treat me. Can a doctor refuse a patient in such a situation? Really disgusting.

The experience was not so great for channeling the doctor. They didn’t had a pedaling tap and hand wash liquid; instead they had normal tap and soap bars. I was surprised that they didn’t consider the preliminary things during this Covid19 pandemic period. The staff is so lazy, they didn’t even bother to instruct the people which room to attend for the doctor. Don’t be on the time which they provide you for channeling the doctor as they always come 1-2 hours late.

Poor service So disappointed Very poor customer care. when a Doctor sign to discharge a patient, it took 3hrs to settle the bill. Manual process. Govt hospital service is far better than this. Seriously didn't take care of patients & asked just halfan hour to get the bill, but waited more than two hours to get the bill. Again made us to wait for a long time to give the file.. at last two nurses came to the room & said our file has missed 😡😡😡😡 Irresponsible persons # To the management- Please check these complaints & take an action Don't make disappointments Now the service is total waste

Kurunegala Nawinna hospital is a very bad hospital, please don’t go to this hospital for any situation. they are don't know how to respect the pregnant women. If you need to get medical treatment please use another private hospital or Kurunegala government hospital. Don’t go this hospital. They need to know how to respect the customer (patient) because we are pay money to get medical treatment and consultation. This hospital treat there patients not like a human. If you need to get bad experience this is the best place.

I was really disappointed about the customer service of this Kurunegala Navinna Hospital. Today when I went there were 5 girls.Those reception girls didn't care us and the way they talked was unpleasant.comparing to other private hospitals this will be a rapid regression to this hospital ratings. Though the Doctors are kind the receptionists are rude.

People don't come here pls, such a waste of time. F_king service. So disappointed.

Well I was not informed when Consultant sir is unavailable. So after duty in my hospital as soon as I came I was told he was on leave. Also usually channelling fee is reduced if someone in the medical profession is being consulted especially in Colombo. However that practice is not seen in Kurunegala. It would be nice to be taken care by one of your own.

Worst hospital in kurunegala. There are no manners to the patients and very rude customer care. Doctors are very late, not at the time stated by the reception. And keep asking to do unnecessary checkups and charging more money. Absolutely a worst hospital🤮. Don't go to this private(🤐) hospital it's really bad.

Waiting for channeling 3+ hours no one care patients

Very bad service ever I seen in private hospitals in Sri Lanka..

Fabulous patient services and extreme level of medical expertise. Dr. Lalith Abewardane is a very kind, humble but greatly knowledgeable professional. I am very thankful for his care. I was received very well by staff and, in particular, by staff nurse Shehani,Shalani and Neluni who took care of from start to end in a very professional and polite manner, and other team members also offer remarkable support. If I express in one line, my first experience was excellent. Thank you all, and I wish them the best of luck.

Service is very bad. Worst customer service. No any message for doctor in and out. If doctor didn't come they won't let us know. Everyone please avoid this hospital.. Bad experience. 2 times happened same..

Very bad service.

It's same as a government hospital. Poor Service.

How tereible. My appointment was at 7.30 am. But doctor arrived at 10.30 am. Disgusting service. Dr. Vipula Warnasooria.